2022 Customer Experience Customer Service Operations 
Modern Restaurant Management
MAY 15, 2023
Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success. Consumers crave convenience.
Culinary Cues
FEBRUARY 22, 2021
Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe. There are numerous multi-billion dollar chains along with countless mom and pop operations that do a great job on this front.
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Modern Restaurant Management
DECEMBER 20, 2022
The restaurant industry once again proved its resilience in 2022 as it dealt with ongoing obstacles like inflation, supply chain, labor shortages and more. It was exciting to watch guests return to restaurants this year and even more exciting to see how restaurants have adjusted operations to adapt to this new normal.
Modern Restaurant Management
APRIL 10, 2024
Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. And despite warnings of an imminent recession at the end of 2022, the U.S.
Modern Restaurant Management
DECEMBER 16, 2021
Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge.
Modern Restaurant Management
DECEMBER 22, 2021
With the new year just around the corner, many restaurants are deciding how they can enhance their operations going forward. While there is plenty of technology out there to optimize your establishment, one food service trend is becoming a mainstay: Internet of Things. Alerting authorized service agents of pending repairs.
Modern Restaurant Management
FEBRUARY 4, 2022
Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say.
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