2022 Back of House Dine-in Point of Sale 
Culinary Cues
FEBRUARY 22, 2021
Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe. This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations. I know what you are thinking – WHAT!!!!
Modern Restaurant Management
FEBRUARY 1, 2022
More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.
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7 Shifts
MARCH 25, 2022
They had streamlined menus, more digital presence than their full-service counterparts, and dining rooms weren't an integral part of the fast casual experience. But how have they stacked up when it comes to sales and labor this year versus the same period in 2021? QSR Sales are trending upwards. QSR Sales are trending upwards.
Modern Restaurant Management
DECEMBER 16, 2021
Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge.
Modern Restaurant Management
JANUARY 12, 2022
71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. 71 percent rely on delivery for 11 percent or more of sales.
7 Shifts
MARCH 18, 2021
And a general fear of going out, at least early on, contributed to a dramatic drop in sales across the entire restaurant industry—one we’re still recovering from a year later. Despite what the industry has been through, looking back can help us find ways to adapt today and prepare for the future. Foot traffic disappeared overnight.
Modern Restaurant Management
DECEMBER 16, 2021
Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Clinton Anderson, CEO, Fourth Enterprises.
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