Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

DECEMBER 28, 2021

This approach required fewer front-of-the-house staff to maintain a dining room, complied with government orders, and kept many brands from closing. The COVID-19 pandemic has ushered in a lot of chaos and accelerated several trends within the restaurant industry. Just as one issue seemed fixed, another presents itself.

Franchise 196

Franchise Franchising 2022 Fast Casual 196

7 Shifts

MARCH 18, 2021

Despite what the industry has been through, looking back can help us find ways to adapt today and prepare for the future. How restaurant sales were impacted Shortly after lockdowns were initiated, restaurant sales across the board—from full-service dining to coffee shops—took a nosedive. Foot traffic disappeared overnight.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. Simplify Front of House Processes. Many of these processes will remain even after the pandemic, presenting opportunities to deploy automation technologies to simplify front of house processes. Streamline Employee Onboarding and Training.

Training 195

Training Front of House Food Safety Back of House 195

Modern Restaurant Management

JUNE 2, 2022

But some, such as the popularity of technology enabled dining experiences, are staying strong. As of the spring of 2022, 71 percent of consumers indicated they had used a mobile app to order food from a restaurant. As consumers continue to feel a greater sense of normalcy, many pandemic-related concerns have started to subside.

Mobile Ordering 189

Mobile Ordering Front of House Back of House Consumer Goods 189

QSR Automations

APRIL 17, 2024

In today’s dining landscape, it’s not just about serving great food; it’s about creating memorable experiences for guests. ConnectSmart® Host: Putting the ‘Hospitality’ in Host While ConnectSmart Kitchen is revolutionizing the back-of-house, ConnectSmart® Host is busy elevating the front-of-house experience.

Technology 52

Technology Front of House Back of House Social Media 52

Black Box Intelligence

OCTOBER 27, 2022

Although those same factors seem to be slowing the erosion of guest counts across nearly all segments in the restaurant industry, guests continue to pull back on spending as their earnings decrease year-over-year (YoY) once adjusted for inflation. . from August 2022. reported in August. Same-store traffic growth fell to -3.6%

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

QSR Automations

APRIL 29, 2024

That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease. On top of that, ConnectSmart® Host enhances the overall dining experience for customers by reducing wait times and ensuring tables turn over quickly.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. Technology has helped restaurants survive the pandemic, but it has also become a regular part of the dining experience for millions of customers.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

2023 189

2023 Guest Recovery Email Marketing Back of House 189

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. The personalization of drive-thrus began internally across many brands a few years back. Every minute!

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

Modern Restaurant Management

JUNE 23, 2022

Fast forward to 2022. The front of the house features POS tablets as well as tablets loaded with digital checklists that chronicle everything from opening and closing tasks to basic store hygiene functions. Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly.

Food 189

Food Food Safety Front of House Fast Casual 189

7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners. The brand is now considering franchising.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Black Box Intelligence

NOVEMBER 17, 2022

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid.

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Marketing4Restaurants

JANUARY 5, 2022

Going back to the vegetarian restaurant example, if you employ vegetarians to work in your restaurant too, your customers will get the best experience. In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers.

2022 52

2022 Front of House Back of House Food Supply 52

Marketing4Restaurants

MAY 23, 2022

Going back to the vegetarian restaurant example, if you employ vegetarians to work in your restaurant too, your customers will get the best experience. We cover some of what we see working for our customers and some of the ways that you can do more with less to make do with the staff that you have.

2022 52

2022 Hiring Front of House Back of House 52

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 189

2024 2023 Food Order 2013 189

7 Shifts

NOVEMBER 29, 2022

implemented tipping for our dining room teams. But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Gavin Kaysen - Chef/Owner @ Soigné Hospitality Group in Minneapolis, MN. Table of Contents.

BOH 195

BOH Restaurant Law Back of House Front of House 195

EATER

JULY 7, 2023

Lille Allen/Eater After years of artificially low menu prices, service fees feel like an inevitable, annoying part of dining out now If you’re the type of diner who regularly eats at restaurants, you’ve almost assuredly noticed a “service fee” tacked on to your check at one establishment or another.

Front of House 94

Front of House Back of House Customer Service Restaurant Law 94

QSR Automations

MAY 2, 2024

Seamless Integration with ConnectSmart® Kitchen In any bustling bar, coordination between the front and back of house is crucial. In the dynamic world of hospitality, innovation isn’t just a buzzword; it’s what keeps the industry afloat.

Social Media 64

Social Media Front of House Innovation Technology 64

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. .

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

A Wine Story

MAY 18, 2022

2022 Anteprime Toscana. Official Welcome Dinner of Anteprime di Toscana 2022 March 19. Official Welcome Dinner of Anteprime di Toscana 2022 Words can’t describe the thrill of walking toward the entrance of the Palazzo Vecchio for the welcome dinner of Anteprime di Toscana 2022. Michelangelo’s David Giving a Warm Welcome.

2022 78

2022 Vineyard 2008 Presentation 78

QSR Automations

MARCH 12, 2024

In the hustle and bustle of modern dining, every second counts. It seamlessly integrates with your restaurant’s existing systems, streamlining communication between front-of-house and back-of-house operations. And let’s not forget about the impact on your guests’ dining experience.

Ordering 52

Ordering Front of House Social Media Back of House 52

QSR Automations

JANUARY 15, 2024

This leads to increased satisfaction among customers, in turn raising profits and even increasing mystery dining scores by 14%. Real-time updates on order statuses, the status of clean and dirty tables, and customer preferences enable smoother coordination between front-of-house and back-of-house teams.

2024 52

2024 Operations Front of House Social Media 52

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. The decision to choose the right restaurant management apps for your set-up may not be so easy. POS System.

2022 69

2022 Management Management Loyalty Program 69

Black Box Intelligence

OCTOBER 27, 2022

Although those same factors seem to be slowing the erosion of guest counts across nearly all segments in the restaurant industry, guests continue to pull back on spending as their earnings decrease year-over-year (YoY) once adjusted for inflation. from August 2022. reported in August. Same-store traffic growth fell to -3.6%

2022 40

2022 Point of Sale Fast Casual Fine Dining 40

Black Box Intelligence

DECEMBER 16, 2022

Once the very high menu price increases start abating, as is expected, it will be increasingly harder to post strong positive same-store sales growth as was the case for most of 2022. The only segment that was able to post positive 3-year same-store traffic growth during November was Fine Dining. year over year in November.

Fast Casual 78

Fast Casual Point of Sale Front of House Fine Dining 78

QSR Automations

JANUARY 22, 2024

A key part of automating your restaurant is connecting your front and back of house; that’s where ConnectSmart® Host comes in. Nation’s Restaurant News has unveiled its predictions for 2024 , encompassing everything from finance to the ever-evolving landscape of food & beverage.

2024 52

2024 Social Media Demo Front of House 52

Open for Business

MARCH 1, 2023

million workers came back to the accommodation and food service sectors. There were an average of 500,000 more job openings than new hires in the hospitality sector per month between October 2021 and March 2022. The restaurant labor shortage is still one of the industry’s biggest challenges even 3 years after the start of the pandemic.

2023 78

2023 Insurance Front of House Hiring 78

ChefMod

OCTOBER 20, 2021

Pundits predict a surging demand in consumption in 2022 but also shrinking corporate pool as most people work from home. Sharing a delicious meal with friends and family delivers on all fronts. People seem to be making up for the lost time on the social front, unfazed by rising fuel, food, and labor costs.

Catering 52

Catering 2022 Pricing Food Supply 52

Open for Business

APRIL 14, 2023

It’s a reasonable demand—in November 2022 about 50% of OpenTable’s active iPhone app users used the app at least six times a week on average. So we do more than add features that respond to restaurateurs’ needs, we also help them adapt to the changing realities of the industry. Pre-shift planning called for a computer.

Serving 78

Serving Management Management Front of House 78

Black Box Intelligence

NOVEMBER 17, 2022

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid.

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

Future Food

APRIL 20, 2022

Future Food responded to those changes with further recommendations on not only the design of the new modern and inclusive dining and tavern spaces but on their intent, assessing their ongoing social value as concepts in totality of remote village work life. Source: Future Food.

Hospitality 78

Hospitality Food Safety Front of House BOH 78

EATER

OCTOBER 26, 2023

In 2022, 9 million tourists visited Thailand’s largest island (down from 15 million in 2018) in search of white-sand beaches, clear waters, and palm trees. Most visitors beeline for resorts and hotels that ring the coastline, which do deliver the goods for beachgoers. A busy dim sum restaurant in Phuket Town. What is the food like in Phuket?

Seasonal Menu 106

Seasonal Menu Hotels Back of House Front of House 106

Black Box Intelligence

SEPTEMBER 15, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Best and worst performing region, segment and cuisine is based on same-store sales growth.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40