Modern Restaurant Management

DECEMBER 7, 2022

The National Restaurant Association’s 2021 State of the Industry report showed only 83% of Gen Z consumers wanted to return to restaurants. Make Yourself Mobile-Friendly. Including precise title tags, meta descriptions, and headers will help search engines easily find and share menus, location, ordering options, and more.

Mobile Ordering 198

Mobile Ordering Social Media Online Ordering Point of Sale 198

Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. Adopting a digital-first environment quickly became a priority and mobile technology is playing an integral role.

Mobile Ordering 198

Mobile Ordering Marketing Menu Fast Casual 198

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 178

Loyalty Program Online Ordering Cash Management Point of Sale 178

Hot Schedules

JULY 8, 2021

Consumer Price Index research indicates rapid inflation in early 2021, so you could understand why operators are increasingly concerned. When inventory is tracked manually, patterns of waste — or theft — can fly under the radar. Increased food waste. Spreadsheets Breed Inaccuracy. Undetected theft. Inaccurate accounting.

Inventory 127

Inventory Management Management Food Supply 127

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order. These solutions work in tandem, making it easier than ever for customers to order and pay.

Ordering 178

Ordering Technology Mobile Ordering Online Ordering 178

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other.

Technology 189

Technology Operations Food Safety Kitchen Safety 189

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 198

Technology Loyalty Program Front of House Online Ordering 198

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. The following are some of the key benefits restaurants experience with a POS system in place: Improved Ordering for More Sales. An Improved Customer Experience.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Modern Restaurant Management

APRIL 19, 2021

Many operators are trying to compensate for losses in 2021 and want to find ways to improve their profitability. Having a tighter handle on inventory makes it easier to spot food theft, overportioning, other areas of food waste, and incorrect deliveries from suppliers. It’s not just payment that’s moving toward mobile.

Guest Recovery 182

Guest Recovery Point of Sale Inventory Back of House 182

Restaurant365

JANUARY 4, 2022

For example, these common restaurant ingredients rose significantly in mid-December 2021 over the same period in 2020: Refined sugar – 31%. Your team must still take manual inventory by hand to account for spoilage, improper portioning, and waste. As a restaurant operator, you are trying to avoid wasted inventory at all costs.

Inventory 148

Inventory Pricing Management Management 148

Perfect Daily Grind

MAY 4, 2022

Many people use mobile apps to order and pay for products, including coffee, almost every day. Instead, customers place their orders through the chain’s mobile app, before opting for either pick-up or delivery. In December 2021, Luckin operated around 5,671 stores, while Starbucks China had some 5,400 locations.

Delivery 127

Delivery Mobile Ordering Customer Service Beverage 127

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 176

2022 Food Supply Back of House Kitchen Safety 176

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. Holsom by Yogurtland.

Franchise 119

Franchise Franchising Loyalty Program Kitchen Safety 119

The Restaurant Times

OCTOBER 3, 2023

Karl Goodhew is the Chief Technology Officer at BurgerFi, one of the nation’s fastest-growing premium fast-casual concepts, QSR’s 2020 Breakout Brand of the Year, and recently voted USA Today’s 10Best Readers’ Choice Top Better-Burger Chain for 2021.

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Modern Restaurant Management

JULY 30, 2021

In fall 2016 he signed a baseball contract with the New York Mets before returning to the NFL in 2021. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. Through it all, Tim's true passion remains the work of the Tim TebowFoundation, which he began in 2010.

Franchise 197

Franchise Franchising Fast Casual Point of Sale 197

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Operators will need to be creative in finding ways to counter the increased restaurant costs and the waste being produced. In 2021, the digitization of the restaurant industry will increase exponentially.

2021 179

2021 Kitchen Safety Food Safety Mobile Ordering 179

EATER

DECEMBER 16, 2021

With her newest book One Fair Wage: Ending Subminimum Pay in America , published in the fall of 2021, Jayaraman furthers the movement. For example, Vianne explained, “DoorDash might offer a higher $12 delivery fee per order. Vianne once delivered a Starbucks order to one well-known celebrity. It was a big order.

Back of House 144

Back of House Employee Relations Delivery Mobile Ordering 144

Aaron Allen & Associates

OCTOBER 4, 2022

The result was both a waste of activity and inconsistent product (as the cups were filled to varying levels). Discourse is more than complaining and conjecture, absent time and motion study by task, position and functional area, focused on the Pareto principle pursuing those highest cost categories in descending order.

Point of Sale 98

Point of Sale Employee Relations 2022 Mobile Ordering 98

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) The latest forecast from Statista predicts the total market size to double from 2021 to reach $112.53 billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

The Food Corridor

APRIL 21, 2021

In support of local farmers and producers who have been affected by lockdowns and consumer fear, Cleveland Central Kitchen relaunched its Love Local Collective program in March 2021. . New York’s HotBread Kitchen is on a mission to promote economic stability and social mobility in the food industry. Restaurant Resiliency Initiative.

Food 98

Food Coaching Food Truck Website Management 98

Modern Restaurant Management

OCTOBER 18, 2019

Winnow Raises $20M to Fight Food Waste. The company, with US offices located in Iowa City, has recently made headlines in the country, having been selected as a food waste innovator and recipient of the Zero Hunger | Zero Waste Kroger Foundation Grant. 63 million tons of food is wasted every year. ” Marc Zornes.

Waste 80

Waste Food Franchise Franchising 80

Apicbase

FEBRUARY 29, 2024

million in 2021, to $974.9 It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 million tons in 2020 and 12 million tons in 2021. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 5, 2021

Looking to 2021 and beyond, there are a few predictions in the restaurant industry that almost everyone can agree on: people still want to eat healthier food and know where their food comes from. Mushroom-based options. Unique Cocktails, Drinks and Herbal Infusions. Quality Over Quantity (Fewer Offerings).

Dietary Restrictions 154

Dietary Restrictions Seasonal Menu Consumer Goods Mobile Ordering 154

Modern Restaurant Management

APRIL 1, 2021

Motus released its 2021 State of Delivery Report , which reveals key data related to current delivery trends. For example, 55 percent of customers are willing to pay an additional 10 percent in fees and 82 percent are willing to wait 10 percent longer for their orders from a platform that offers better working conditions.

2021 109

2021 2025 Mobile Ordering Online Ordering 109

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 198

Food Safety Mobile Ordering Online Ordering Kitchen Safety 198

Restaurant365

JANUARY 4, 2022

For example, these common restaurant ingredients rose significantly in mid-December 2021 over the same period in 2020: Refined sugar – 31%. Your team must still take manual inventory by hand to account for spoilage, improper portioning, and waste. As a restaurant operator, you are trying to avoid wasted inventory at all costs.

Inventory 15

Inventory Management Management Food 15

Modern Restaurant Management

DECEMBER 14, 2021

As we enter 2022, restaurants need to continue to stay as flexible as possible, learning from 2020 and 2021 while educating personnel and staying up-to-speed on current technological advancements and solutions that can help streamline operations and improve efficiency. Steve Fredette, Co-Founder and President at Toast.

2022 185

2022 Food Supply Mobile Ordering Customer Experience 185

Modern Restaurant Management

FEBRUARY 23, 2021

” The parametric software also allowed Aline to design Clever Ramen with less waste and allowed them to better budget project cost. . “From the software we directly send the parameters to the CNC machine for accurate cuts and a quick turnaround.”

Fast Casual 98

Fast Casual Design Casual Mobile Ordering 98

Restaurant365

JANUARY 27, 2022

In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu. A common guest complaint is that the wait time to order is too long. Improve Ordering Accuracy. Diners have embraced this new technology.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 109

Catering Mobile Ordering Customer Service Leadership 109

Modern Restaurant Management

NOVEMBER 19, 2020

Each Station is powered by Sharebite’s enterprise-ready technology platform, enabling companies to centrally manage employee food ordering and facilitate contactless deliveries at designated drop-off points inside office buildings. Toast unveiled the next generation of its mobile handheld point of sale: Toast Go® 2.

Mobile Ordering 120

Mobile Ordering Kitchen Safety Online Ordering Coaching 120

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. IMARC Group , 2022) Global food ordering is expected to top $365 billion by 2030. (

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 145

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 145

Modern Restaurant Management

SEPTEMBER 14, 2021

In 2021, Laura added the Wendy’s brand to her role with responsibility for implementing Develop­ment Days and quarterly business plans for TSFR’s 56 Wendy’s restaurants. “In the past, we had very little visibility and measurement into the various ordering channels of our guests.

Food 151

Food Tip Distribution Guest Recovery Food Safety 151

The Restaurant Times

AUGUST 5, 2021

A mobile POS or an mPOS (mobile point-of-sale) system is any internet-enabled smartphone or a tablet dedicated to performing the functions of an electronic point-of-sale terminal. . For the vast F&B market in the UAE, mobile POS systems are an asset. This is exactly what a mobile POS system has to offer.

POS 64

POS Mobile Ordering Point of Sale Customer Service 64

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 131

Online Ordering Customer Service Seasonal Menu Food Order 131