Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

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Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

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2020 Kitchen Safety Consumer Goods Point of Sale 133

Restaurant Engine

JULY 20, 2020

Since the onset of the coronavirus pandemic, Daniel Boulud’s three Michelin star restaurant has alternately been used for meal prep boxes, takeout and delivery services, and as a philanthropic commissary kitchen. According to Boulud, NYC’s outdoor dining restrictions have restricted his table service capacity by at least 75%.

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Fine Dining Outdoor Seating Kitchen Safety 80

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation.

Technology 175

Technology Loyalty Program Mobile Ordering Download 175

Transact

DECEMBER 18, 2019

2020 is just around the corner and it’s an exciting time to be in the business! Let’s review some of the most likely trends we will see in the restaurant industry for 2020. . In 2020, expect more restaurant owners and managers to start leveraging mobile devices more often as a means of managing operations. .

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Technology 2020 Mobile Ordering Online Ordering 83

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. The restaurant industry is being hit extraordinarily hard, unlike any other time in recent history.

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White Paper Certification Food Safety Food Supply 519

Modern Restaurant Management

AUGUST 19, 2020

To discuss this topic in more detail join “Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. Chris Boyles, VP of Food Safety for Steritech. 20 at 4 p.m.

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Kitchen Safety Food Safety Loyalty Program Technology 223

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. – Christine Barone, President, Dutch Bros. – Joe Hand Jr.,

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Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 So what’s next?

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Delivery Kitchen Safety Social Media Online Ordering 132

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. " They have been selected by a growing number of diners who are conscious of cleanliness, safety, and health. Measures and Use Cases.

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Fine Dining Kitchen Safety Customer Service Employee Relations 176

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome.

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Fine Dining Restaurant Law Food Truck Outdoor 176

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 43 percent plan to add an outdoor on-site dining space. "What

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2022 Mobile Ordering Guest Recovery Point of Sale 209

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. The PPP has been a bridge for many during the shutdown, but the restaurant industry is still looking at months of starts and stops to find a new normal in business operations.

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Mobile Ordering Restaurant Law Seating Customer Service 159

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. If your customers expect you to offer a fine dining experience, they won’t be pleased to know that you’ve upturned your entire restaurant. Offer Disposable Menus.

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Social Media Food Safety Cash Management Kitchen Safety 195

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. If you think Uber Eats and Grubhub have already had a big impact on the way restaurants operate, just wait.

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Mobile Ordering Front of House Fast Casual Customer Service 211

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. Coronavirus and the Restaurant Industry: Key Insights – May 13, 2020. . The number of restaurants reopening their dining rooms has steadily increased in recent days. Dine-in sales still represent a small percentage of the total.

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Point of Sale Guest Recovery Fine Dining Fast Casual 124

Future Food

NOVEMBER 4, 2020

Where the customer decides to spend is highly dependent on how well the food operator has considered the customers aspirations and their needs and aligned these with a clearly defined ‘Hospitality Mindset’. A strategic blend of art and science is required by all operators to ensure a return on experience for every customer.

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Hospitality Customer Service Customer Experience Fine Dining 148

Modern Restaurant Management

JUNE 14, 2020

This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions. Italian Kitchen from FoodFirst Global Restaurants. Earl Enterprises Makes Acquisition. BRIO and BRAVO!

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Food Safety Loyalty Program Kitchen Safety Online Ordering 136

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. Greg Fuchs serves as the Senior Facilities Manager for Applebee’s, MOD Pizza, Del Taco, Olga’s Kitchen and Wendy’s restaurants in the TSFR portfolio.

Food 151

Food Tip Distribution Guest Recovery Food Safety 151

Black Box Intelligence

NOVEMBER 1, 2021

Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 The decline in sales growth for the week was driven primarily by a decline in sales growth in family dining. Sales growth in fine dining and upscale casual also eroded during the week. .

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Fast Casual Guest Recovery Fine Dining Point of Sale 84

Restaurant Engine

MAY 26, 2021

The future is here, and automated kitchens are trending. With the Covid pandemic in 2020 and even in 2021, the restaurant industry found itself having to adopt new ideas and look deep into the future. The newly imagined restaurant of today might find itself looking to automated kitchens. What is an Automated Kitchen?

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Kitchen Safety Reference Customer Service Mobile Ordering 106

Modern Restaurant Management

OCTOBER 8, 2020

Miso Robotics launched global commercial availability of the Flippy Robot-on-a-Rail (ROAR) – a zero-footprint, cost-efficient intelligent robotic kitchen assistant for the evolving commercial kitchen. With Flippy ROAR, production speeds increase and social distancing concerns in the kitchen are quickly addressed. .

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Kitchen Safety Online Ordering Food Safety Point of Sale 133

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. We look forward to being a part of White Castle’s next 100 years.”

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Mobile Ordering Certification Loyalty Program Kitchen Safety 131

EATER

JUNE 14, 2023

It seemed like a sure thing: Loba Pastry + Coffee was Chicago magazine’s Best New Bakery in 2016, among other plaudits, and Velazquez Lindsten, who got her start as a pastry chef in Chicago’s fine dining kitchens after immigrating to the U.S. My first day working in the kitchen I immediately felt at home. It was great.

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Fine Dining Kitchen Safety Back of House Small Business 83

EATER

MAY 23, 2022

In addition to the fine dining imports, the city is also welcoming casual concepts from other cities, like Dallas’s Velvet Taco and NYC’s Black Tap. Now a permanent Nashville resident, Brock operates three restaurants: Audrey , the Continental, and Joyland. But why Nashville? And why now?

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Hotels Fine Dining Tourism 2021 101

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 120

Sante

JANUARY 26, 2020

Event date: February 2, 2020 (All day). Safety Package | One pitcher of Mojito and two orders of chips & salsa $450 for the game | 6PM - 11 PM $650 for the day & game | 9 AM - 11 PM. The restaurant offers diners modern French cuisine served at a signature 34-seat dining counter that faces directly into the open kitchen.

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Dine-in Hotels Bar Fine Dining 147

Next Restaurants

MAY 26, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. The webinar is on May 28th, 2020 at 4pm ET. If your guests expect you to offer a fine-dining experience, they won’t be pleased to know that you’ve upturned your entire restaurant.

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Webinar Social Media Food Safety Cash Management 89

Modern Restaurant Management

AUGUST 28, 2020

. “Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

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Allergens Kitchen Safety Guest Recovery Customer Service 115

EATER

AUGUST 4, 2021

Starting in April 2020, after work dried up and she “desperately needed an outlet,” Sokolow began baking challah, selling it to her friends, and donating the proceeds to charity and mutual aid organizations like World Central Kitchen and the Trevor Project. “It As the pandemic dragged on, Sokolow adapted her operation.

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Food Kitchen Safety Point of Sale Food Safety 98

EATER

MAY 16, 2024

Some days he’s fine. Just recently, KNEAD Hospitality + Design , which operates more than a dozen restaurants in the DC area, introduced reimbursement of childcare costs — up to $1,800 per quarter — for salaried employees, which comprise 110 of their 920 staff members. My son has special needs. Some days all hell breaks loose.

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Employee Relations Government Hospitality Take-out 103

Future Food

NOVEMBER 10, 2020

Where the customer decides to spend is highly dependent on how well the food operator has considered the customers aspirations and their needs and aligned these with a clearly defined ‘Hospitality Mindset’. A strategic blend of art and science is required by all operators to ensure a return on experience for every customer.

Hospitality 78

Hospitality Customer Service Customer Experience Fine Dining 78

Modern Restaurant Management

JANUARY 9, 2020

The acquisition is expected to close by the end of the second quarter of 2020 and remains subject to stockholder and regulatory approval and other customary closing conditions. Founded in 1969, The Habit Burger Grill operates nearly 300 company-owned and franchised restaurants across the United States and in China. Brands, Inc.

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Fast Casual Customer Service Online Ordering Employee Relations 100

EATER

AUGUST 3, 2020

Outdoor dining in San Francisco | Patricia Chang. From the Editor: Everything you missed in food news last week This post originally appeared on August 1, 2020 in Amanda Kludt’s newsletter “From the Editor,” a roundup of the most vital news and stories in the food world each week. Not all outdoor dining is created equal.

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Outdoor Fine Dining Kitchen Safety Dine-in 75

The Restaurant Times

FEBRUARY 19, 2022

In 2020, 50% of limited-service restaurants became distressed businesses due to changes in consumer behaviour brought about by the COVID-19 pandemic. It’s been found that high operational expenses on inventory often build up as a burden on the restaurant and cause a lot of money loss. . Food Safety Issues.

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Kitchen Safety Food Safety Social Media Customer Service 52

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

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2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” The robotic kitchen runs on batteries instead of a diesel generator. Door Dash Shared Kitchen. ?DoorDash?

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Food Truck Customer Service Customer Experience Front of House 116