Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

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2020 Online Ordering Point of Sale Fast Casual 180

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date. Return to on-premise.

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2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

APRIL 7, 2023

One challenging aspect of owning a small business is purchasing and maintaining expensive equipment. Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer.

Cash Management 100

Cash Management Equipment Front of House Small Business 100

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Menu shapers will become seriously experimental with the flexitarian crowd in 2020. Integration of these elements will shape the design briefs of 2020 and beyond. Trends are no longer limited to the cuisines on offer or the style of service.

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Hospitality 2020 Food Point of Sale 145

Modern Restaurant Management

MAY 6, 2021

The RRF will provide tax-free grants for food and beverage venues that lost revenues in 2020. For some business types, at least 33 percent of 2019 gross receipts must have comprised on-site sales to the public. The requirements are a little different for businesses that started in 2020. Business mortgage obligations.

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Document Point of Sale Food Truck 2019 197

7 Shifts

FEBRUARY 4, 2021

Tayler and her partner started Beechwood Doughnuts six years ago—Tayler, equipped with her business savvy, and her partner, equipped with a love of baking doughnuts. “We A match made in doughnut heaven ?? We opened the store when I was 22 years old. I was fresh out of university. My partner was really into baking. was a pain.

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Operations Book Communication Small Business 370

Modern Restaurant Management

APRIL 5, 2022

As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared. The result was a 25% percent spike in sales in just two months. Since March 2020, the company has launched seven new proprietary microbrands under a corporate entity called The Absolute Brands.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS to track labor against sales and get a more accurate picture of your labor cost—saving your restaurant money and time. SkiptheDishes.

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Technology Front of House Social Media Back of House 370

Cheetah

MAY 17, 2021

We know that government paperwork isn’t everyone’s cup-of-tea. The following guide to applying to the Restaurant Revitalization Fund was created to answer all your questions and to walk you through the application process. Who Manages the Restaurant Revitalization Fund? billion dollar COVID-19 RRF to small food and beverage businesses.

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Webinar Point of Sale Food Truck Government 143

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

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2020 Point of Sale Online Ordering Consumer Goods 110

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 The big chains and national brands may be more well equipped than independents to embrace the evolving industry, but independents can thrive with a bit of strategy.

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2021 Front of House Social Media Back of House 370

7 Shifts

JULY 21, 2020

SBA 7(a) loans can be used on a variety of business expenses: purchase equipment, upgrade your real estate, stock up on inventory, tackle an emergency, and more. Every industry is feeling the impact of COVID-19, but restaurants face some of the most difficult challenges. And no money means mo' problems.

Cash Management 300

Cash Management Government Small Business Healthcare 300

7 Shifts

FEBRUARY 26, 2021

Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup? Look to your restaurant’s website provider or your point-of-sale vendor first to see if there is an integration.

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Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

MARCH 31, 2020

In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders. COVID-19 Foot Traffic Analysis. Conversely, Pizza's share of restaurant foot traffic had been increasing, and now has leveled off.

2020 112

2020 Food Safety Kitchen Safety Consumer Goods 112

Modern Restaurant Management

MARCH 15, 2022

With cryptocurrency, Landry’s diners will be able to earn one point for every dollar they spend. Once they earn 250 points, they are rewarded with $25 in bitcoin. Rather than restricting loyalty points to one restaurant, restaurant groups could allow for shared earning and reward opportunities across brands.

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Food Supply Point of Sale Supplies Food Safety 237

Modern Restaurant Management

MARCH 3, 2022

In 2020, 110,000 restaurants and bars in the United States closed permanently, according to the National Restaurant Association. Finally, low-power IoT solutions require fewer access points, making deployment easier. “A penny saved is a penny earned.” It’s possible by looking at the true ROI.

Food 212

Food Food Safety Customer Service Customer Experience 212

Restaurant Clicks

FEBRUARY 21, 2020

Equipment & Maintenance. This means simply that the cost of your food’s raw materials should be about one third of the sale price. If you’re considering getting into the industry, there’s one big question you’re probably wondering: How much is this going to cost? Restaurant Startup Costs. Restaurant Startup Checklist. Technology.

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License 2020 Food Truck Equipment 79

Modern Restaurant Management

APRIL 27, 2020

OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult. Beginning in May, restaurants that sign up for our “Open Door” pricing program will enjoy: No subscription fees through the end of 2020. No cover fees through September 30, 2020. Employee health.

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Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

NOVEMBER 8, 2021

By equipping your point-of-sale system to accept contactless payments using a QR code that people can simply scan on a smartphone, you’re empowering your diners to pay at their own pace. Contactless ordering and pay-at-the-table systems had already started gaining a slow-but-steady foothold over the past three years.

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Point of Sale Fast Casual Technology Equipment 245

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. 71 percent rely on delivery for 11 percent or more of sales.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. In March 2022 alone, sales for meal delivery services increased six percent year over year, collectively, with 51 percent of U.S.

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Online Ordering Point of Sale Management Management 188

Transact

SEPTEMBER 30, 2022

According to the Convenience Store News 2022 Industry Report , food service sales increased by a whopping 20.5% from 2020 to 2021, resulting in $43.2 Of all in-store purchases, prepared foods (prepared either on or off-site) accounted for 12.31% of sales, only rivaled by cigarettes at 25.9% and it’s no surprise why.

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Kitchen Safety Food Safety Back of House Retail 78

Modern Restaurant Management

DECEMBER 1, 2021

Not all restaurants have seen a dip in sales as a result—Chipotle, for example, reported a surge in sales in spite of the fact that the chain has raised regular menu prices twice and delivery prices three times since August 2020. percent and food-away-from-home (restaurant) prices have increased 3.6 Rewards for Loyalty.

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Loyalty Program Pricing Menu Mobile Ordering 212

Deliverect

DECEMBER 27, 2020

Ordering food and goods online or via a mobile app has gradually taken off in recent years, but the emergence of COVID-19 in 2020 generated meteoric growth in online ordering and direct-to-consumer delivery and pickup options. However, in May of 2020, U.S. eCommerce sales jumped by 92.7 The Inception of Online Ordering.

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Online Ordering Ordering Point of Sale Mobile Ordering 120

Modern Restaurant Management

APRIL 23, 2021

The program will allow eligible restaurants and other food establishments to access the RRF application or data they need to fill out the application through their point-of-sale (POS) service providers. “The SBA must be as entrepreneurial as the entrepreneurs we serve.

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Point of Sale Webinar Small Business Customer Service 128

Perfect Daily Grind

MARCH 20, 2023

Between 2014 and 2021, global ecommerce sales grew by over 269%. To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk. What is ecommerce?

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Point of Sale Consumer Goods Online Ordering Customer Service 141

Modern Restaurant Management

MARCH 9, 2022

Cross-contamination at a restaurant refers to the transmission of germs or other hazardous microorganisms from food, equipment, or humans to food. This can happen at any point in the food preparation process, including the packing of meals for takeaway and delivery. Delivery of cold food leads to loss of customer.

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Compost Sustainability Online Ordering Kitchen Safety 208

Modern Restaurant Management

DECEMBER 5, 2022

The restaurant industry is driving the growth of modern point-of-sale (POS) solutions that enable contactless payments. restaurant sales are expected to reach 898 billion dollars by the end of 2022. Contactless solutions have become a tool to ensure the survival of many businesses over the past three years.

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Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Modern Restaurant Management

AUGUST 12, 2020

Food costs are one of the highest costs for restaurants, ranging anywhere from 20 percent to 40 percent , according to point of sale system provider TouchBistro. Data from OpenTable projected that one in four restaurants won’t reopen after the pandemic. Revamping the Menu. Strategically Cutting Back on Hours.

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Food Safety Website Management Online Ordering Food Order 203

Modern Restaurant Management

MARCH 24, 2021

Two key factors are driving the problem for restaurateurs: the first is the fact that delivery has become more than just another sales channel. The point isn’t just to keep a higher percentage but also to curtail operational expenses. And that’s a “necessary evil” for accessing each one’s loyal customers.

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Delivery Customer Service Point of Sale Customer Experience 189

Modern Restaurant Management

APRIL 13, 2022

To combat these obstacles among countless others, leaning on point-of-sale (POS) solutions can empower restaurants to quickly leverage new features to maximize profits in a fluctuating service economy. billion combined revenue from April to September 2020, more than twice as much as their combined revenue in 2019.

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POS Food Supply Mobile Ordering Point of Sale 215

Modern Restaurant Management

OCTOBER 19, 2021

A major pain point for our clients has been navigating regulatory compliance issues such as corporate officer updates, alcohol license and permit renewals, and training team members in proper alcohol service protocol. The 2020 entry period garnered more than 23,600 entries for 62 licenses in 30 counties. Know Your Protocol. ID, Please?

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License Point of Sale Employee Relations Restaurant Law 215

Modern Restaurant Management

APRIL 19, 2021

Online sales, curbside pickup, and delivery skyrocketed as restaurants scrambled to adapt. March 2020 until now was survival mode. Rather than rely on manager estimates, you can harness your data and get optimized schedules based on your forecasted sales. Predictive Tech for Food and Labor. Real-Time Reporting at Every Level.

Guest Recovery 189

Guest Recovery Point of Sale Inventory Back of House 189

Modern Restaurant Management

DECEMBER 30, 2021

We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. QR codes, the first of the restaurant-saving technology of 2020, paved the way for newer and better tech discoveries throughout the past two years. Reviewing the market landscape is a great way to get ahead of the competition.

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Loyalty Program 2022 Kitchen Safety Customer Experience 231

Perfect Daily Grind

OCTOBER 1, 2022

revenue growth in 2021, bolstered by rising Nespresso sales. Nestlé states Nespresso was a significant contributor to overall sales growth. Lundstrom first joined the company in 2010, and has been part of Nespresso’s executive team since 2020. Registration is now open. Starbucks opens its 6,000th store in mainland China.

2022 135

2022 2023 Point of Sale Webinar 135

Perfect Daily Grind

JANUARY 23, 2023

There are a number of competitions in specialty coffee designed to test the skills and knowledge of industry professionals. However, many consider the World Barista Championship (WBC) to be one of the most esteemed and highly regarded events, acting as a platform to showcase excellence in the barista profession.

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Coaching Equipment Travel Training 133

Modern Restaurant Management

OCTOBER 30, 2020

Since quarantine lockdowns began mid-March of 2020, restaurants faced unprecedented turmoil. With the median profit margin between 3-5 percent , capacity maximums , and a net industry loss estimated at around $240B by the end of 2020 , every dollar counts. Before global lockdowns, the U.S. restaurant industry suffered from a 74.9

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Front of House Point of Sale Technology Back of House 197