Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. restaurants are operating at less than 100 percent capacity in their dining rooms. Limitations and consumer demand.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part one. Scott Lawton, CEO and cofounder at bartaco.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

OCTOBER 16, 2020

The contradiction between people’s claimed fear about in-restaurant dining and actions is a likely result of access to outside dining options during the summer months. Among the highlights: Almost two-thirds of people (63 percent) have dined in at a restaurant during COVID-19, indicating a demand for alternatives to eating at home.

2020 219

2020 2030 Hotels Food Safety 219

Modern Restaurant Management

AUGUST 2, 2021

The edition of MRM Research Roundup features restaurant payment transaction data, foodservice equipment purchasing and the lasting appeal of chicken sandwiches. Here’s are some highlights: 40 percent of restaurants could not pay full rent in July, showing the extended effects of labor shortages and inflation on this industry.

2021 178

2021 Point of Sale Equipment 2019 178

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. There are many ways to do this, and making the right choice for your restaurant is paramount to your success.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Key findings for the restaurant industry include: Restaurant Closures Data. Restaurants had a high rate of permanent closures.

2020 178

2020 Travel Food Safety Consumer Goods 178

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Plant-based Menu Items.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

License 212

License Point of Sale Employee Relations Restaurant Law 212

Modern Restaurant Management

SEPTEMBER 30, 2020

Takeout and delivery: a fast-growing and critical component for restaurant success. The top choice by far was having a culinary experience similar to eating at the restaurant. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Restaurant Clicks

FEBRUARY 21, 2020

Being a restaurant owner is hard work, but it’s rewarding. Restaurant startup costs can be seriously expensive, which is an obstacle to many would-be restaurant owners. The most difficult parts of being a restaurant owner are the beginning phases of opening your restaurant. Restaurant Startup Costs.

License 79

License 2020 Food Truck Equipment 79

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., foodservice industry.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

2020 98

2020 Point of Sale Online Ordering Consumer Goods 98

Modern Restaurant Management

JUNE 8, 2021

The landmark Americans with Disability Act (ADA) requires restaurants to ensure that their premises are accessible for people with disabilities. Now, it is up to restaurants to embrace this technology and help build a more inclusive future. Embracing Innovation. How AI Can Advance Inclusivity.

Technology 222

Technology Innovation Restaurant Law Customer Service 222

Modern Restaurant Management

FEBRUARY 1, 2021

This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. Same-Store Sales Fall. By December, same-store sales growth fell to -13.3 By December, same-store sales growth fell to -13.3 Same-store traffic growth for the month was -18.6

2021 129

2021 Point of Sale Guest Recovery Travel 129

Modern Restaurant Management

MARCH 2, 2021

January was encouraging for the restaurant industry. With same-store sales growth of -4.9 percent, it was the best performance for restaurants since the beginning of the pandemic almost a year ago, according to The Restaurant Guest Satisfaction Snapshot produced by data from Guest Intelligence™, a Black Box Intelligence Product.

2021 186

2021 Point of Sale Food Safety Kitchen Safety 186

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

EATER

MARCH 30, 2021

Chef and restaurateur James Mark is relying on takeout and PPP loans to keep his restaurants afloat Annoyingly techie but excruciatingly precise, “pivoting” is now a loaded term in the restaurant world. For Big King and North, two restaurants in Providence, Rhode Island, 2020 was off to a great start.

Outdoor 86

Outdoor Delivery Point of Sale Front of House 86

Modern Restaurant Management

FEBRUARY 14, 2020

Welcome to the "Love" edition of Modern Restaurant Management (MRM) magazine's Research Roundup, which offers Valentine and dating trends, the State of Local Restaurants and the Brand Bowl Report. State of Local Restaurants. Unique Valentine's Day Trends. Another big non-food or flower delivery? Butter Pecan.

2020 108

2020 Waste Food Order Point of Sale 108

EATER

MARCH 30, 2021

Chef and restaurateur James Mark is relying on takeout and PPP loans to keep his restaurants afloat Annoyingly techie but excruciatingly precise, “pivoting” is now a loaded term in the restaurant world. For Big King and North, two restaurants in Providence, Rhode Island, 2020 was off to a great start.

Outdoor 78

Outdoor Delivery Point of Sale Front of House 78

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Adoption of Restaurant Online Ordering is Growing. Restaurant Recovery Stats.

2020 111

2020 Guest Recovery Online Ordering Point of Sale 111

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. ” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. .”

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10).

2021 192

2021 Loyalty Program Coupons Fast Casual 192

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. For full-service restaurants now, it’s about government restrictions. An Unpopular Year.

2021 148

2021 Fast Casual Fine Dining Point of Sale 148

EATER

JANUARY 26, 2021

Detroit Shipping Company opens its books to show the highs and lows of operating during the pandemic Annoyingly techie but excruciatingly precise, “pivoting” is now a loaded term in the restaurant world. These pivots require time, resources, creativity, innovation, and, of course, money — and their success can mean a restaurant’s survival.

Food 94

Food Outdoor Point of Sale Food Safety 94

Modern Restaurant Management

AUGUST 31, 2021

This edition of MRM Research Roundup features the importance of internet searching, the struggle to acquire and retain talent, and the 25 best cities for restaurant workers. The comparable week last year (to August 22 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019.

2021 142

2021 Point of Sale White Paper 2019 142

Modern Restaurant Management

DECEMBER 4, 2020

This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. Pandemic and Restaurant Demand. The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. percent demand decline.

Loyalty Program 125

Loyalty Program Fast Casual Online Ordering Consumer Goods 125

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past. Event Planning Is Back.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2. Takeout For Good.

Food Safety 165

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 165

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. ” At 3,900-square-feet, the build out of AQUAlounge is projected at $5 million, and construction is scheduled to begin in February of 2020.

Coaching 150

Coaching Point of Sale Customer Experience Retail 150

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. 7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. PPP Goes Flexible.

Guest Recovery 139

Guest Recovery Food Safety Employee Relations Mobile Ordering 139

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Good Food Restaurant Scorecard. The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. This data covers U.S.

Hospitality 163

Hospitality Food Consumer Goods Point of Sale 163

Modern Restaurant Management

MARCH 19, 2021

American restaurants are facing a threat from the very technology that they have turned to for support this past year. In this example, the restaurant fulfills an estimated 1,500 combined delivery and take-out orders at an average cost of $144 per order over a six-month period. Third-Party Delivery Impact. hour in NY). hour in NY).

2021 117

2021 Point of Sale Fast Casual Delivery 117

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

JUNE 15, 2021

In this edition of MRM Research Roundup, we have news of a possible-robust recovery for restaurants, home delivery and top food delivery apps. Yelp Data shows restaurants are reopening amidst a surge in diner demand. As diners head back into restaurants, new restaurant and food businesses are opening at near pre-pandemic levels.

2021 193

2021 Fast Casual Online Ordering Consumer Goods 193

Modern Restaurant Management

JULY 1, 2021

As we approach a new normal and restaurants reopen, there's a lot to look forward to for the rest of the year. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Birria taco: (+500 percent).

2021 133

2021 Loyalty Program Mobile Ordering Consumer Goods 133