Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Consumers are still very willing to get mobile and visit your stores for pick-up. Gift Card Sales Boom.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. 65 percent rely on mobile ordering for 11 percent or more of sales. In Love with Tech, but Impatient.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Restaurant owners are as busy as they’ve ever been, so they will look for marketing platforms that allow them to efficiently and effectively set their marketing campaigns, to drive traffic and growth without added effort.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Social Hospitality

MAY 6, 2020

Andrew Cuomo (@NYGovCuomo) March 25, 2020. “We are fully mobilized and doing all we can to support as many people as possible during this difficult time.” ” MGM Resorts also pledged $1 million to an employee emergency grant fund and donated the equivalent of 400,000 meals across the United States.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

MARCH 15, 2021

If your would-be franchisee is unable to get a feel for your concept — or sees that your employees are disengaged and unenthused — they’ll likely look elsewhere for a brand that they know without a doubt will strongly resonate with them. Take the Time to Understand Your Market. Know Your Ideal Franchisee.

Franchise 204

Franchise Franchising Employee Relations Fast Casual 204

Modern Restaurant Management

JULY 29, 2021

Some challenges, like crowded and highly competitive markets and shifting consumer demands, have always been relevant to restaurant owners. In 2020 alone, the FBI received 791,790 internet crime complaints , which is 300,000 more than the year prior. Educate Employees. million class-action lawsuit.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 168

2021 Fast Casual Mobile Ordering Social Media 168

Modern Restaurant Management

MARCH 31, 2022

After two years of mobile ordering by consumers, menus are becoming more and more interactive both inside and outside. Touchscreens, kiosk ordering, facial recognition, and AI technology will become the norm. Should the customer and employee experience not be altered to fit that lifestyle? David Vance.

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

Hot Schedules

OCTOBER 27, 2020

Employee benefits services. These are the core fundamental administrative areas that every small business needs to manage in order to function properly and minimize risk. There are PEOs in the market that are not IRS-Certified, which is an essential certification in order to provide you with the most accurate, compliant services.

Small Business 148

Small Business Employee Relations Mobile Ordering Document 148

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 176

2021 Loyalty Program Retail Online Ordering 176

Social Hospitality

MAY 6, 2020

Andrew Cuomo (@NYGovCuomo) March 25, 2020 MGM Resorts: Delivering and Storing Test Kits and PPE Items MGM Resorts is helping deliver and store 250,000 rapid COVID-19 test kits and has donated essential personal, protective equipment (PPE) items such as gloves and masks for healthcare workers in the state of Nevada. Thank you @FourSeasons.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 186

2024 2023 Food Order 2013 186

Modern Restaurant Management

SEPTEMBER 27, 2021

Now, consumers expect to be able to pre-order and find new menu items online before entering the restaurant – and this desire will live on in a post-COVID world. Even within FSR, consumers will increasingly expect restaurants to offer fast, easy and convenient solutions: Convenient way to pre-order – +23.3 percent and 3.3

Food Safety 185

Food Safety Beverage Consumer Goods Guest Recovery 185

Modern Restaurant Management

NOVEMBER 30, 2020

It could be that you've got mobility issues. I’m hoping that The Person of the Year in 2020 is the essential worker. We've put a big pause on some of the research and exploration related to personalization that were growing in 2019, and I think the food service industry has as well. 'What’s In It?

2021 186

2021 Kitchen Safety Food Safety Consumer Goods 186

The Restaurant Times

JUNE 11, 2021

Instead of carrying out numerous third-party integrations company-by-company for different purposes like billing or order management, it is better to go in for a multi-purpose POS system that manages it all. . A user-friendly interface makes handling the software convenient for employees, especially new hires. Let us see how.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Finding and retaining employees remain among the biggest obstacles operators struggle with.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

EATER

DECEMBER 16, 2021

Vianne had dual citizenship and went to Mexico to study communications and marketing at the Universidad Regiomontana in Monterrey. Dynamex stated that most workers are employees and that any company seeking to classify a worker as an independent contractor must meet a stringent burden of proof to do so. It was very exhausting.”

Back of House 145

Back of House Employee Relations Delivery Mobile Ordering 145

Restaurant365

JULY 29, 2021

Restaurants lost $270 billion in 2020 due to COVID-19 shutdowns and restaurant restrictions, and the crisis sent many companies into a tailspin. According to the National Restaurant Association , in 2020, 110,000 restaurants closed permanently, and 2 million restaurant industry jobs were lost. Negotiate updated terms with vendors.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

FEBRUARY 4, 2020

This edition of MRM News Bites features Boston Market, Danu Partners, P.F. New CEO at Boston Market. Boston Market® named Eric Wyatt as Chief Executive Officer. Boston Market® named Eric Wyatt as Chief Executive Officer. He also previously worked with Taco Bell Corporation and Mobil Oil Corporation.

Online Ordering 119

Online Ordering Hospitality Leadership Design 119

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Restaurant365

JANUARY 4, 2022

For example, these common restaurant ingredients rose significantly in mid-December 2021 over the same period in 2020: Refined sugar – 31%. But by using automated tools that include mobile- or tablet-friendly entry systems, you can streamline the process and decrease manual entry errors. Butter – 43%. Dried egg yolk – 51%.

Inventory 148

Inventory Pricing Management Management 148

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. ” Fazoli’s off-premise initiatives and upgrades continue to evolve, and Fazoli’s loyalty guests can order and receive the brand’s delicious Italian fare, served exactly how they want it, when they want it.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Lavu

SEPTEMBER 28, 2022

With Lavu Capital, pre-approved merchants that demonstrate consistent or increasing sales get access to a cash advance that can be used for any business expense such as equipment, staff, marketing and rent costs. Parafin was founded in 2020 by Sahill Poddar, Ralph Furman, and Vineet Goel, three of the earliest employees at Robinhood.

Cash Management 78

Cash Management Point of Sale Small Business Mobile Ordering 78

Modern Restaurant Management

DECEMBER 3, 2020

“Florida is an ideal market for us because there is an unmatched synergy between the sunshine state and our hometown of New Orleans, especially when it comes to tourism,” said David Mesa, Chief Development Officer for PJ’s Coffee of New Orleans. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years.

Franchise 162

Franchise Franchising Catering Online Ordering 162

Modern Restaurant Management

DECEMBER 12, 2019

As part of these agreements, Tropical Smoothie Cafe restaurants will be developed in key markets throughout the state over the next five years. Two additional cafes are under construction and slated to open in early 2020 in Highlands Ranch and Littleton. In 2020, 65.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. In the U.K.,

2020 189

2020 Fast Casual Food Safety Guest Recovery 189

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Restaurant and bar related concerns.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Modern Restaurant Management

SEPTEMBER 1, 2020

New guest expectations are incredibly crucial for operators to consider, as Americans interested in dining out will only keep their reservations at a new restaurant if certain measures are met, including: More than half want six-foot social distancing and employees wearing face masks enforced (53 percent and 52 percent, respectively).

2020 185

2020 Food Safety Hotels Dine-in 185

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

NOVEMBER 19, 2020

. “As a cooperative, Ocean Spray farmers know the importance of building and feeding communities, and share these values with local independent restaurants,” said Chris O’Connor, Vice President of Marketing at Ocean Spray. Applications are being accepted through December 31, 2020. CommUNITY Batch.

Mobile Ordering 143

Mobile Ordering Kitchen Safety Online Ordering Coaching 143

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. The final rule will be effective April 27, 2020. NLRB Issues Joint-Employer Ruling. ” Chairman Ring was joined by Board Members Marvin E.

Mobile Ordering 136

Mobile Ordering Front of House Customer Experience Back of House 136

Cheetah

MAY 31, 2021

Black and Mobile. Black and Mobile is a black-owned delivery app alternative. Website: [link] Where: Atlanta, Baltimore, Detroit and Philadelphia Fees: Black and Mobile take 20% commission from partner restaurants and only 15% from those that deliver exclusively through the service. So in October 2020 they launched Feastin’.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148