Modern Restaurant Management

MARCH 31, 2022

Should the customer and employee experience not be altered to fit that lifestyle? The "timed" drive-thru waits of customers were always essential for the bottom-line of the business, but the flaw continued to be, ‘How do we not only have our employees engaged in the effort, but have their commitment to speed of service as well?’

Employee Relations 474

Employee Relations Back of House Front of House Customer Experience 474

Modern Restaurant Management

AUGUST 5, 2020

We are offering restaurateurs the opportunity to operate a second brand within their existing brick and mortar location, increasing their bottom line by also becoming a virtual kitchen owner.” DeliverThat also released an extensive driver education program to ensure the level of quality and safety during current Covid-19 conditions.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

SEPTEMBER 3, 2020

Even the most creative of restaurants have struggled to keep employees on payroll – even at wages half of which they were accustomed. Many restaurants have wondered where, besides federal programs such as the Paycheck Protection Program or SBA Disaster loans, they can turn for funds, and what their legal obligations are to employees.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Redesigning workflows to ensure safe distancing between employees.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

NOVEMBER 11, 2020

Labor and employment claims will continue to be one of the top legal issues facing restaurants as they navigate the government health and safety regulations. Others have brought employees back that were only temporarily furloughed and have questions about accrued sick leave. The eviction moratorium is not a long-term solution.

Kitchen Safety 553

Kitchen Safety License Restaurant Law Food Safety 553

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Technology that helps kitchens manage and time orders from multiple channels will be key to keeping pace and ensuring diners stay happy and loyal.” California.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

APRIL 20, 2020

.™” with an initial donation, aiming to raise $125,000+ for Children of Restaurant Employees (CORE), a nonprofit that assists the families of service industry members navigating life-altering circumstances. All donations are tax-deductible and go directly to Children of Restaurant Employees (CORE). Newark Working Kitchens.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

7 Shifts

JULY 10, 2020

Restaurants took a major hit from COVID-19 in 2020, with sales dropping by 79% in mid-March. When it comes to preparing your staff for your reopening, ensure you’ve updated their training for the latest health and safety procedures and precautions your restaurant will be observing. Ensure health & safety of staff and guests ???

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Improve employee performance. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. Each member of the coalition is committed to responsibility.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Hot Schedules

JUNE 25, 2020

New Minimum Wages Rates in Effect July 1, 2020. In addition, many locales have new and variable rules regarding tip credits, workplace safety, and paid leave. Related Posts. Smokey Bones Successful Expansion to Ghost Kitchen Operations. read more.

2020 147

2020 Kitchen Safety Restaurant Law Website Management 147

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 3, 2020

Currently, PJ’s Coffee has 124 locations and by the end of 2020, the franchise is expected to open an additional six cafes throughout the country. The design includes dining room seating zones, dedicated third-party delivery and pickup shelving, a closed kitchen, digital menu boards and a redesigned logo. "The

Franchise 414

Franchise Franchising Catering Online Ordering 414

Modern Restaurant Management

DECEMBER 19, 2023

We’ve seen how robotics can improve not only the customer experience, but the employee experience. which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. Then we remembered that staffing before 2020 was never that great.

2023 294

2023 Front of House Customer Experience Customer Service 294

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. But restaurant management is the glue that holds it all together.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

JANUARY 9, 2020

The acquisition is expected to close by the end of the second quarter of 2020 and remains subject to stockholder and regulatory approval and other customary closing conditions. Brands, Inc. has agreed to acquire The Habit Restaurants, Inc., Local Foods photos by Julie Soefer. Berson, will oversee operations for the new location.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

7 Shifts

MARCH 27, 2020

Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

FEBRUARY 10, 2020

In 2020, a new coalition will help hospitals not just in New York but nationwide provide patients plant-based food options that combat rather than contribute to cancer, diabetes, obesity and heart disease. In 2020, it is expanding its efforts to engage even more organizations in reducing meat consumption. Health Care Without Harm.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

EATER

MAY 16, 2024

Just recently, KNEAD Hospitality + Design , which operates more than a dozen restaurants in the DC area, introduced reimbursement of childcare costs — up to $1,800 per quarter — for salaried employees, which comprise 110 of their 920 staff members. Which, as an employee is one thing, but once you get into management, the stakes get higher.

Employee Relations 308

Employee Relations Government Hospitality Take-out 308

Modern Restaurant Management

MARCH 16, 2020

data highlights: Usually, QSR brands see a dip in traffic from the last week of February to the first week of March, but three of the eight saw those fortunes turn in 2020. percent from unusually high numbers a year ago related to U.S. The first half of 2020 is forecast to total 10.23 Some Placer.ai That was up 5.7

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

MARCH 24, 2020

The 2020 National Restaurant Association Show, which we had planned to hold in Chicago on May 16-19, has officially been canceled. Although these developments resulting from COVID19 require that the 2020 Show not go forward at this time, we are looking forward to partnering with you to make the 2021 Show the best ever."

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

Restaurant365

JULY 24, 2020

Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

The Rail

SEPTEMBER 26, 2022

In the wake of the COVID-19 pandemic, this industry has been hard hit with a lack of potential employees and several other major changes. There are several reasons behind this, and most are related to how the industry essentially got shut down for large portions of 2020 and 2021. Build Incentives and Benefits into Employee Pay.

Employee Relations 130

Employee Relations Kitchen Safety Mobile Ordering Customer Experience 130

Black Box Intelligence

MARCH 10, 2020

Coronavirus and the Restaurant Industry: Key Insights – May 13, 2020. . Despite many companies beginning to bring back employees from furlough, of those people employed by chain restaurants back in January, only 45% of them remain actively employed today on average. Key Insights – May 6, 2020. .

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Touch Bistro

JULY 4, 2021

Remember the expression, too many cooks in the kitchen ? are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. million food service employees lost their jobs in 2020. Well, go ahead and unlearn it.

2021 98

2021 Employee Relations Hiring Recruiting 98

Restaurant Engine

MAY 26, 2021

The future is here, and automated kitchens are trending. With the Covid pandemic in 2020 and even in 2021, the restaurant industry found itself having to adopt new ideas and look deep into the future. The newly imagined restaurant of today might find itself looking to automated kitchens. What is an Automated Kitchen?

Kitchen Safety 105

Kitchen Safety Reference Customer Service Mobile Ordering 105

Deliverect

APRIL 20, 2020

2020 food trends predicted a rise in the popularity of desserts and sides, both in-house and for deliveries, and it appears that life in lockdown has sped up this trend. Awareness of health, sanitation and food safety will be even more important than before, both for restaurant operators and its employees, and customers.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Hot Schedules

DECEMBER 19, 2019

Health and safety. Employee feedback and pulse surveys. Kitchen management systems. Related Posts. The Top Restaurant Industry Trends to Know for 2020. Restaurant experts David Cantu and Fred LeFranc discuss the most important restaurant industry trends facing operators in 2020. Guest satisfaction scores.

White Paper 78

White Paper Download Allergens Kitchen Safety 78

7 Shifts

JUNE 16, 2024

In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1 Show genuine care for your staff What better way to reach new customers than by being referred to as a business that genuinely cares for all its employees? Customers today strongly believe in the importance of social responsibility.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Lesson #1: Multiple factors are leading to businesses increasingly communicating via messaging – with both customers and employees.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Good 2020 for Mountain Mike's. ” Naf Naf Expands in Dallas Area. . percent over 2019. .”

Franchise 508

Franchise Franchising 2020 2021 508

Apicbase

JULY 22, 2024

The webinar featured: Lloyd Mann, Vice President Culinary of Sodexo ; Oliver Fischer, Director Group Culinary at Gategroup ; Martin Wolf, Segment Director Catering at Rational ; Stephan Leuschner, Director of Ghost Kitchens, Culinary Concepts & Broadcast at Rational; Carl Jacobs, CEO & Co-founder of Apicbase.

Catering 52

Catering Sustainability Technology Employee Relations 52