Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 156

2024 2023 Food Order 2013 156

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Each daypart — morning meal, lunch, dinner, and P.M.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Rocket Fuel

APRIL 15, 2024

We are at or near a tipping point for the QSR business where digital ordering – mobile, kiosk and delivery – is just going to keep accelerating. In 2019, those three channels combined accounted for just over three percent of sales. How are restaurants going to evolve in 2024 and beyond?

2024 52

2024 Franchise Franchising Point of Sale 52

Modern Restaurant Management

JULY 30, 2020

Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen. They also had a tremendous amount of data from disparate sources with no way to efficiently aggregate and analyze inventory, customer preferences and more.

Technology 123

Technology Operations Loyalty Program Point of Sale 123

Sling

OCTOBER 14, 2019

You don’t have to physically be on-site in order to ensure that your employees are arriving on time, working their entire shift, and leaving when they should. Source: Lathem.com. Source: Amano.com. Source: AcroPrintStore.com. Source: IconTime.com. Source: FingertecUSA.com. 1) Manual Time Clock. 5) FingerTec.

Small Business 60

Small Business 2019 Document Sourcing 60

The Restaurant Times

OCTOBER 28, 2021

Customers also want to be able to order delivery and takeaway. Moreover, these solutions serve as a link between the Point-of-Sale (POS) and the kitchen, making order management and sequencing easier. . It can be a hassle for your customers when they can’t pay through their mobile. Source: PYMNTS.com. QR Code Ordering.

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Restaurant UK , 2024) A 2023 study found that 37% of dine-in guests and 40% of takeout guests would order more often from restaurants if they found less expensive options alongside promotions and discounts.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 4, 2019

In fact, they love it so much that overall restaurant industry sales are projected to reach a record high of $863 billion in 2019. Customer-led Ordering and Payment. Looking for a low-carb, high-protein dish without trans-fats that is locally sourced? People love to eat out and return when the experience is special.

Fast Casual 139

Fast Casual Customer Experience Point of Sale Fine Dining 139

Sling

SEPTEMBER 23, 2021

Source: CuriousHalt.com. Source: ConradHotels3.Hilton.com. Source: Traveling-Up.com. Source: TongaBezi.com. They order their ramen by filling out their own order form. Source: HRGiger.com/BarMuseum.htm. Due to its demand and success, Beetle House moved to its permanent location in 2019.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

The Restaurant Times

JANUARY 27, 2022

Even before the pandemic, quite a few restaurants were struggling to survive, and many of them succumbed to closures in 2018 and 2019, a fate that most other restaurant industries in the world faced during the pandemic. Compared to 2019, the year-over-year change of seated diners in restaurants in the UK -7 percent on November 23, 2021.

Fine Dining 52

Fine Dining Customer Service Customer Experience Mobile Ordering 52

Squirrel Systems

FEBRUARY 24, 2021

The 5 trends we have focused on below cover pertinent changes in dining service, payment and ordering options, and customer preferences that operators ought to keep an eye out for while running their restaurants in 2021. In 2019, off-premise sales represented nearly 60% of restaurant sales through all platforms 6.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Qu

MARCH 16, 2023

Talking heads can predict a brave new world or warn of gloom and doom, but if you’re interested in the issues that will actually affect the restaurant industry, it’s best to go to the source: senior leaders from the actual brands that populate the space. In addition, QSR growth is expected to outperform fast casual.

2023 52

2023 Fast Casual Point of Sale Technology 52

7 Shifts

JUNE 4, 2021

52% of restaurant professionals named high operating and food costs as one of their top challenges, according to Toast's 2019 Restaurant Success Report. You can also be sure that you're not under ordering, which may force you to ‘86 a top menu item and leave customers upset in the process. For fine dining, around 30 percent.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. ” Delivering Jobs.

Franchise 120

Franchise Franchising Loyalty Program Kitchen Safety 120

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Consumers are still very willing to get mobile and visit your stores for pick-up.

2020 170

2020 Fast Casual Point of Sale Online Ordering 170

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Online restaurant ordering systems aren’t only a product of COVID-19.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

The Restaurant Times

NOVEMBER 15, 2021

Train your employees on how to properly handle curbside orders and take payment. You can also set expectations with your drive-thru personnel regarding how long orders should take to finish. Source: Unsplash. Online Ordering. Guests were already flocking to internet ordering even before COVID-19 struck.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

The Restaurant Times

OCTOBER 24, 2021

Since there is no real storefront or dining area with ghost kitchens, you just need a few back-of-house employees to fulfil online orders. The food ordering market in India is expanding at a CAGR of 16% to reach $17 billion by 2023 as per DataLabs by Inc42. This will aid in the seamless administration of customer orders.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

The Restaurant Times

JUNE 12, 2021

Going by the data, the CAGR growth rate for the vegan market in the MENA region between 2019 and 2027 is projected at an astounding 9.84%. Papa John’s BBQ No Chicken Vegan Pizza Source: gulfnews. Globally the use of plant-based products is on the rise and the industry itself could be worth more than $140Bn by 2029.

Innovation 52

Innovation Technology Menu Loyalty Program 52

RGU

FEBRUARY 11, 2020

A recent survey by Accenture, commissioned by Instagram, found that Food & Beverage is the most interesting topic for users (in this case, the sample was made up of British users – source ). In 2019, 3.48 In 2019, 3.48 billion are accessing social networks from mobile devices at an annual increase of 10%.

Marketing 52

Marketing SEO Food Social Media 52

RGU

FEBRUARY 11, 2020

A recent survey by Accenture, commissioned by Instagram, found that Food & Beverage is the most interesting topic for users (in this case, the sample was made up of British users – source ). In 2019, 3.48 In 2019, 3.48 billion are accessing social networks from mobile devices at an annual increase of 10%.

Marketing 52

Marketing SEO Food Social Media 52

Mad Mobile

FEBRUARY 22, 2024

It is essential to the success of your restaurant that you understand how to utilize technology to provide your guests with digital ordering options, improve the efficiency of kitchen automation, and give guests the power to order what they want when they want it. But table ordering systems are more than just fancy menus.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

The Restaurant Times

DECEMBER 6, 2020

The advantage of mobility in the food truck format has given operators access to multiple locations at an initial capital lower than a restaurant of any other format. According to statistics, in 2019, the overall revenue stream from food trucks grew by $985M. Food trucks are gaining popularity in the evolving restaurant space.

Food Truck 52

Food Truck Food License Restaurant Law 52

The Food Corridor

MAY 10, 2021

Happily, there are sources of funding out there for community-focused projects that aim to give something back to the local food community. A grant of $404,601 was awarded in 2019 with three main goals in mind: . Bootstrapping a shared commercial kitchen is never easy.

Agriculture 98

Agriculture Food Kitchen Safety Education 98

LevelUp

JULY 2, 2019

Most esports organizations broadcast events via live stream — the digital equivalent of live television coverage — where viewers watch on their computers or mobile devices. Source: Newzoo. In 2019, esports industry revenue could grow to $1.1 Source: Syracuse University. Source: Sheldon Melvin. Source: Eleague.

Sports 40

Sports Mobile Ordering Social Media Influencer 40

Lavu

MARCH 7, 2020

Two of the biggest cyber thefts in 2019 were: Facebook User Data Breach. An estimated 540 million Facebook records were exposed, as reported in April 2019. Affordability and ease of use have made new mobile POS systems popular, but what makes them invaluable are their increased security levels. Capital One Breach.

Point of Sale 78

Point of Sale POS Website Management Online Ordering 78

The Restaurant Times

APRIL 21, 2021

Desert Chill was the first mobile food company launched in the country in 2008. Source: 3 Willow Design. Moreover, you should also consider investing in a personalized app to receive online orders. . Source: LBB. If you look at the growth of the company since 2008, it’s immense. Optimize The Menu.

Food Truck 59

Food Truck Food Social Media Seasonal Menu 59

RGU

FEBRUARY 11, 2020

A recent survey by Accenture, commissioned by Instagram, found that Food & Beverage is the most interesting topic for users (in this case, the sample was made up of British users – source ). In 2019, 3.48 In 2019, 3.48 billion are accessing social networks from mobile devices at an annual increase of 10%.

Marketing 52

Marketing SEO Food Social Media 52

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. IMARC Group , 2022) Global food ordering is expected to top $365 billion by 2030. ( billion by 2028.

2023 52

2023 Operations Management Management 52

Restaurant365

JULY 21, 2021

Second, getting your team on board is critical to mastering restaurant order management. And if your team is checking inventory in addition to multiple other tasks, inventory software should be accessible on everything from a laptop to a mobile device and allow real-time counting to prevent errors. Time and date. Amount or weight.

Inventory 78

Inventory Management Management Waste 78

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. The increasing threat of fraud, especially through spoofing, is also anticipated to drive the widespread adoption of secure mobile payment methods in the future.

2023 190

2023 Loyalty Program Mobile Ordering Consumer Goods 190

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 117

Food Truck Customer Service Customer Experience Front of House 117

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. Through Q2, the healthy lifestyle eatery has generated sales approaching its total 2019 sales. Compared to Q2 in 2019, Coolgreens increased sales by 79 percent.

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

Modern Restaurant Management

DECEMBER 5, 2023

By implementing a QR Code at-table, two-way ordering system, servers can wait on more tables, increase their tips, and spend more one-on-one time with guests. PYMNTS reports that about 55 percent of restaurants have adopted curbside pickup, and 50 percent provide mobile order-ahead options. There are 6.92

Technology 192

Technology Mobile Ordering Customer Experience Customer Service 192

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends. The ‘NOW’ Economy.

2019 132

2019 Mobile Ordering Online Ordering Customer Experience 132

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) They are also able to offer orders for pick-up from their physical location. Therefore, they operate behind the scenes and out of sight.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. and adding a reservation or online ordering widget. In fact, 77% of diners visit a restaurant’s website before they dine at or order out from a venue. Define Your Brand Identity.

Marketing 77

Marketing 2021 Email Marketing Social Media 77