Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. These adaptations were driven by evolving consumer preferences for convenience and safety.

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Dietary Restrictions 2024 Food Safety Food Supply 123

Modern Restaurant Management

AUGUST 9, 2022

Luckily, those tools already exist, enabling restaurant owners to save money, expedite contactless set-up and payments, and even fulfill customer orders directly (no outside delivery app necessary) on platforms that stay in-line with the restaurant’s brand image. Special deals : Restaurants learn so much from a customer’s order.

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Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 201

Modern Restaurant Management

NOVEMBER 22, 2022

However, limited budgets and resources necessitate thoughtful hiring decisions in order to reduce wasted time and costs on advertising positions or training new hires. Below, we review five common mistakes recruiters make when hiring seasonal workers and how to prevent them in order to reach your yearly goals. How to avoid.

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Hiring Recruiting Employee Relations Mobile Ordering 205

Modern Restaurant Management

JULY 30, 2021

As a result, consumers learned to become less dependent on outside sources for meals and became accustomed to cooking at home more often than ever before. Diary studies, a type of mobile ethnography, can uncover behavioral data with respect to the way meals play a role in customers’ daily routines.

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Mobile Ordering Customer Experience Customer Service Food Order 203

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Goliath Consulting

SEPTEMBER 7, 2023

If a diner always orders vegan dishes, they should receive updates on vegan specials. Mobile Optimization: The Pocket Sommelier With mobile searches surpassing desktop, it’s essential to: Streamline the booking process. Offer exclusive discounts on app-based orders. Writing about the local sourcing of your ingredients.

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Marketing SEO Email Marketing Mobile Ordering 78

Modern Restaurant Management

MAY 23, 2023

Consumers ordering deliveries still want to make sure it feels like they are treating themselves. Of course, customers expect restaurants to prioritize hygiene and safety protocols – and rightly so – but they also want to be provided with a modern and efficient ordering process, alongside high-quality food and top dollar service.

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Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

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Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

SEPTEMBER 12, 2022

Support a range of ordering scenarios and preferences. Now, customers can even order remotely from their own devices. As these values shift, an advanced restaurant point of sale should support multiple methods for guests to place orders. It should also account for how that order is managed from placement to fulfillment.

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Technology Point of Sale POS Mobile Ordering 212

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. Patrons can simply scan a QR code to view a menu, order, and pay.

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Online Ordering Website Management Social Media Mobile Ordering 189

7 Shifts

JULY 16, 2021

Sourcing Equipment. Mobile Coffee Shops (Carts and Trucks). Source: Smart Draw. Make sure you're diligent about asking what a wholesale supplier's order minimums are as well as their order turnaround time. Will it be a coffee kiosk, mobile coffee shop, or a coffee shop with or without seating? Coffee Bars.

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License Hiring Equipment Point of Sale 459

Hot Schedules

OCTOBER 5, 2021

You pride yourself on sourcing the best ingredients with the partners who deliver reliably and at an effective cost. Responsiveness – Sometimes orders need to change on the fly. Having a supplier that treats you like a partner and not just a revenue source makes your end of the process much more satisfactory. Is it a Win-Win?

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Food Supply Food Mobile Ordering Inventory 137

Modern Restaurant Management

MARCH 16, 2021

In terms of technology, just like the rest of our lives, the trend has been toward mobility and flexibility and the last year has pushed this faster than we would have otherwise seen under “normal” conditions. We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products.

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Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

MARCH 17, 2022

A smaller menu might limit ordering options but not the ability for restaurants to wow their guests. Plus, integrating guest management and order analytics tools can unlock the potential of limited menus for highly targeted customization.

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Seasonal Menu Mobile Ordering Menu Food Order 189

The Restaurant Times

JANUARY 24, 2022

The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

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Customer Experience Ordering Mobile Ordering Front of House 105

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Lavu CEO Saleem S.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

SEPTEMBER 1, 2023

Using par levels based on real usage and not just a “guess” creates more accurate orders. Using a tool like a food waste log can help managers record sources of waste at the time it happens for analysis later. The log can be a simple spreadsheet hanging on a clipboard in the kitchen or a waste log app on a mobile phone.

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Inventory Management Management Cash Management 180

Culinary Digital

OCTOBER 23, 2023

Streamlining Foodservice Operations From order management to inventory control, digital solutions have streamlined foodservice processes to reduce errors and wait times. It’s important to mention that this valuable information can also be sourced from official government websites.

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Mobile Ordering Food Safety Online Ordering Point of Sale 64

Modern Restaurant Management

APRIL 1, 2022

Anyone who has access to email is a source of ransomware risk through phishing attacks. Lock down your mobile POS devices so they can only access applications needed for your restaurant. However, there are steps you can take to reduce your risk of a ransomware attack. Gain visibility into all traffic leaving the network.

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Operations Point of Sale POS Small Business 240

Future Food

JUNE 27, 2023

Source] Food and hospitality can play an active and substantial role in the personality of a commercial property or office building, infusing the ground floor with a vibrancy and function beyond the beige security check point, offering spaces that allow tenants and visitors to meet, create and participate.

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Hospitality Food Mobile Ordering Beverage 78

Modern Restaurant Management

FEBRUARY 27, 2024

In terms of where they are searching, respondents mostly find brands’ online profiles on mobile apps like Google Maps (51 percent) and Facebook (49 percent) to be helpful and informative. “Now, they include online booking information, online ordering, reviews and Q&As to provide customers with a richer experience.

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Online Ordering Consumer Goods Customer Service Customer Experience 188

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

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2024 2023 Food Order 2013 189

Squirrel Systems

FEBRUARY 16, 2024

Consumers are increasingly aware of the environmental impact of their food choices, leading to a surge in demand for locally sourced, organic, and plant-based options. Contactless services, mobile ordering, and AI-driven personalization will become more prevalent, reflecting the growing integration of technology into the dining experience.

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2024 Technology Menu Mobile Ordering 52

Deliverect

APRIL 20, 2020

And now more than ever, swift, convenient and efficient online ordering options have become the norm. Off-premises dining, like delivery, takeaway and curbside pickup, can fill this gap and remain an additional source of revenue for restaurants, even after measures have been lifted. Sides have been ordered more than usual, as well.

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Delivery Mobile Ordering Kitchen Safety Food 89

7 Shifts

OCTOBER 22, 2021

You can reference average party size, takeout vs. on-premise orders, the popular menu items, and other key metrics to to forecast restaurant sales. Here are a few tips for sourcing, hiring, and training enough employees to get you through the holidays — and then some. 7shifts mobile app notifications and shift view for a schedule.

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Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

DECEMBER 21, 2023

From the seasoned craft beverage consumer to the newest consumers in the hospitality environment, the favorability toward “fresh,” “local,” and “locally sourced ingredients” is still a profit-driver you don’t want to give up. The impact of these technological shifts is multifaceted.

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2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

APRIL 27, 2020

Where take-out and delivery orders previously made up 15% of their business, they have had to quickly morph their business model to accommodate 100 percent of business via take-out and delivery, in the midst of an economic downturn. Support for no-contact doorstep delivery and minimal-exposure pickup options.

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Mobile Ordering Webinar Loyalty Program Online Ordering 197

The Restaurant Times

NOVEMBER 28, 2021

Since the last few years, online ordering has evolved on so many levels. With technology getting more advanced each passing second and customers becoming increasingly tech-savvy, online ordering has become more prevalent around the world. From traditional ordering via phone calls to digital menus, it is now the age of self ordering.

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Ordering Online Ordering Mobile Ordering Loyalty Program 109

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

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2020 Mobile Ordering Point of Sale Fast Casual 195

Goliath Consulting

SEPTEMBER 27, 2020

But there’s much more that tech has to offer, especially when it comes to AI being integrated into guest order systems, training, and restaurant operations. Here are some standout tech innovations that forward-thinking business owners are investing in today in restaurant technology: Smart ordering.

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Technology Mobile Ordering Food Safety Customer Service 158

Modern Restaurant Management

OCTOBER 29, 2021

I argued that, as consumers gradually become more acclimated to tech-enabled options like mobile ordering and click-and-collect, we were going to see chargebacks become more of a concern. The reason: a flood of chargebacks coming in through online ordering apps. Segmenting Chargebacks by Source.

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Mobile Ordering Online Ordering Customer Service Food Order 100

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

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Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Open for Business

JANUARY 28, 2024

Food trucks have been a source of growing interest for the food and restaurant industry, and for good reason. We talked to Matt Cohen, founder and CEO of Off the Grid, a network of gourmet mobile food trucks that hosts weekly markets at various locations throughout the Bay Area. Estimated Cost: $50,000 to $200,000 3.

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Food Truck Food Social Media Mobile Ordering 78

Cheetah

SEPTEMBER 7, 2019

As you probably already know, serving through rush-hour is no easy task, and mobile restaurants, especially, run the risk of running dry mid-service. If it’s within your budget, you can order custom-made cabinets or cooler spaces to maximize the space. Be careful not to over order.

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Food Truck Mobile Ordering Food Food Order 96

Squirrel Systems

FEBRUARY 12, 2023

These establishments offer a higher level of service, often featuring waitstaff who take orders, serve food and drinks, and attend to the needs of guests. Many establishments now offer integrated online reservations and ordering, allowing guests to engage with the restaurant from their mobile devices anytime.

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Innovation Mobile Ordering Customer Service Customer Experience 52

ChefMod

MARCH 10, 2024

Manual tasks like paper-based ordering and invoice processing not only consume valuable time but also leave room for errors that can impact the bottom line. How does ChefMod’s Order Management System work? ChefMod’s Order Management System, powered by CrossDoc, facilitates two main workflows.

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Mobile Ordering Pricing Customer Service Sourcing 40