Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?”

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Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Goliath Consulting

SEPTEMBER 27, 2020

But there’s much more that tech has to offer, especially when it comes to AI being integrated into guest order systems, training, and restaurant operations. Here are some standout tech innovations that forward-thinking business owners are investing in today in restaurant technology: Smart ordering.

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Technology Mobile Ordering Food Safety Customer Service 158

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

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2024 2023 Food Order 2013 189

7 Shifts

AUGUST 29, 2019

A few common tricks to boost popularity of high-profit items are to: Make these items more prominent on your menu, on social media, or on your website. Look into lowering ingredient cost to keep menu prices the same by sourcing less expensive ingredients or acquiring new vendors. Cutting dogs also results in a more efficient kitchen.

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Menu Point of Sale Website Management Online Ordering 279

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Here are their responses. To read part one, click here.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Perfect Daily Grind

APRIL 4, 2023

Therefore, it’s essential that roasters and coffee shops are able to bridge the gap between producers and consumers in order to communicate these attributes more effectively. Kosta Kallivrousis is the Sales Manager at Algrano in the US. Pedro is the General Manager at Pergamino Coffee in Colombia.

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Consumer Goods Sustainability Email Marketing Café 144

Modern Restaurant Management

OCTOBER 29, 2021

I argued that, as consumers gradually become more acclimated to tech-enabled options like mobile ordering and click-and-collect, we were going to see chargebacks become more of a concern. The reason: a flood of chargebacks coming in through online ordering apps. Segmenting Chargebacks by Source.

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Mobile Ordering Online Ordering Customer Service Food Order 100

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.

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Mobile Ordering Webinar Loyalty Program Online Ordering 197

The Restaurant Times

NOVEMBER 10, 2021

Running a restaurant after a pandemic requires every restaurant owner to make an online food ordering system a necessary change. Online food ordering systems are crucial to your business’s profitability and sales management. You can no longer accept orders over the phone and expect to be happy with the outcomes.

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Management Management Online Ordering Loyalty Program 52

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Instead, customers can get information about promos, discounts and even make a purchase through the loyalty program app or website. There’s no need to punch a physical card or process the receipt.

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Modern Restaurant Management

DECEMBER 11, 2019

Add cybersecurity risks, mix in consumer desire for transparency, then layer in the collection of consumer data collection and you’ve got a perfect storm of data management challenges across the food supply chain. ” ELM itself is defined as P&L-based orchestration and streamlining of experiential moments in customer journeys.

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Management Management Food Food Safety 141

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

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Technology Operations Loyalty Program Point of Sale 153

Open for Business

JANUARY 28, 2024

Food trucks have been a source of growing interest for the food and restaurant industry, and for good reason. We talked to Matt Cohen, founder and CEO of Off the Grid, a network of gourmet mobile food trucks that hosts weekly markets at various locations throughout the Bay Area. Estimated Cost: $50,000 to $200,000 3.

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Food Truck Food Social Media Mobile Ordering 78

Deliverect

DECEMBER 27, 2020

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same. Online Ordering Today.

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Online Ordering Ordering Point of Sale Mobile Ordering 120

The Restaurant Times

AUGUST 23, 2021

From placing orders by phone to directly ordering via apps, ordering from restaurants has undergone a revolutionary shift, especially post COVID-19. In the pre-COVID times, online ordering was used to compliment the dine-in services of restaurants. 5 Ways Online Ordering System Enhance Restaurant Sales.

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Online Ordering Ordering Mobile Ordering Food Order 59

The Restaurant Times

SEPTEMBER 10, 2021

Even in the pre-pandemic times, online ordering was a buzzy topic. From kitchen management to optimizing delivery services, POS software manages it all. Kitchen Management. The rise of cloud kitchens has led to an increase in demand for kitchen management. Source: 7Shifts.

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POS Operations Website Management Online Ordering 59

The Restaurant Times

SEPTEMBER 1, 2021

Harnessing the POS software, restaurateurs have enhanced their restaurant management systems to stay pro-active in the competition. . One of the most important reasons you will deploy a POS system in your restaurant is for efficient management of labor and food costs. 8 Ways POS Software Remodels The Restaurant Management System.

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POS Management Management Cash Management 52

The Restaurant Times

AUGUST 17, 2021

They are visible on a screen and generally give them the option to order online. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. The orders are instantly accepted and sent to the kitchen. Source: Dribbble. Customize The Menu.

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POS Mobile Ordering Seasonal Menu Inventory 97

The Restaurant Times

AUGUST 18, 2020

Cloud Kitchen models accept orders via online platforms such as websites, mobile apps, third-party platforms, or via hotline numbers. The delivery-only restaurant format primarily relies on online food aggregators such as UberEats, DoorDash, Deliveroo for accepting large online orders. Kitchen Equipment & Packaging

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Mobile Ordering Online Ordering License Email Marketing 52

The Restaurant Times

JUNE 23, 2020

Cloud Kitchen models accept orders via online platforms such as websites, mobile apps, third-party platforms, or via hotline numbers. The delivery-only restaurant format primarily relies on online food aggregators such as UberEats, DoorDash, Deliveroo for accepting large online orders. Kitchen Equipment & Packaging

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

Restaurant365

NOVEMBER 19, 2019

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. New training methods focus on thorough cross-training, an emphasis on company mission and values, and solid management team structures. Managing complex, rotating inventory. Managing complex, rotating inventory.

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Operations 2020 Mobile Ordering Social Media 92

The Restaurant Times

JUNE 11, 2021

Managing a restaurant is a daunting task. Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. It enables you to manage each task efficiently. . Source: DinePlan. Let us see how. Generates Detailed Reports.

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POS Mobile Ordering Loyalty Program Online Ordering 52

Restaurant Engine

AUGUST 9, 2023

You’re a busy restaurant owner or manager, and while your business is growing, you’d like to really up the ante. The biggest key here is to let your customers know if you are using locally sourced food, if you’re recycling, and/or composting. Tip #4: Unleash Your Website Your website is your most powerful marketing feature.

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Compost Recycling Website Management Employee Relations 52

Restaurant Engine

AUGUST 25, 2021

Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. In addition, you can also manage delivery and pickup orders which ensures you’re meeting the needs of your customers. It includes unlimited devices and users.

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Email Marketing Website Management Point of Sale Online Ordering 59

BNG Point of Sale

OCTOBER 13, 2021

They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. POS hardware examples include: A mobile device, such as a smartphone or tablet, and any proprietary hardware options. You can easily add and manage customer accounts, which further improves service capabilities.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Deliverect

DECEMBER 27, 2020

The Inception of Online Ordering. In 1994, a customer placed an online order for a pizza from Pizza Hut, marking the first ever online order recorded in the United States. And while online ordering methods have diversified and become more widely available since, the general premise remains the same. Online Ordering Today.

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Online Ordering Ordering Point of Sale Mobile Ordering 78

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Online restaurant ordering systems aren’t only a product of COVID-19.

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Online Ordering Ordering Front of House Food Order 52

Marketing4Restaurants

MAY 20, 2021

In the last episode, we discussed the future of restaurant online ordering systems. Content Management System. One of the things you need to make a strong online presence is a well-performing website, and WordPress helps make that happen for you. As a restaurant, you need to make online ordering seamless for your customers.

Technology 52

Technology Email Marketing Marketing SEO 52

The Restaurant Times

SEPTEMBER 29, 2021

A food truck business can’t rely on repeat customers as brick-and-mortar restaurant businesses do, so using a website to attract and engage people requires a robust food marketing plan. A food truck’s website contains information about its history, location and services supplied, accessible discounts, and so on.

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Food Truck Social Media Food Website Management 52

The Restaurant Times

SEPTEMBER 30, 2021

After all, they let you change sites, keep menus short and focused, and create an exciting and dynamic small company on wheels since they are smaller and most importantly mobile, unlike a restaurant. However, translating one’s concept of a friendly neighbourhood mobile diner into a thriving business is no easy task. .

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Food Truck Food License Mobile Ordering 52

The Rail

MAY 1, 2023

Ghost Restaurants and Their Increasing Popularity Ghost restaurants (or “ghost kitchens”) are businesses that render services by cooking food for orders placed online or over the phone and delivering the food to the customer but without any dine-in options. The costs of all these tasks should be assessed in the primary financial drafts.

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Cash Management Mobile Ordering Online Ordering Customer Service 59

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

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Front of House Online Ordering Kitchen Safety Customer Service 147

The Restaurant Times

SEPTEMBER 3, 2021

Anmol Mehta, Managing Partner, Little Italy UAE, has over 8 years of experience in the hospitality industry. Starting his career as a dishwasher, he is now the Managing Director of Little Italy UAE. In Conversation With Anmol Mehta, Managing Partner, Little Italy, UAE. staff satisfaction.

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Customer Service Website Management Customer Experience Hotels 52

Ordyx

APRIL 25, 2019

Online Ordering Online ordering has become a byword for customer convenience among many restaurateurs. Online ordering is a powerful way to engage with one’s clientele, particularly its younger members. Online ordering is a powerful way to engage with one’s clientele, particularly its younger members.

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Innovation Email Marketing Online Ordering Mobile Ordering 52

Takeaway Solutions

FEBRUARY 22, 2018

When the telephone became something everyone had access to, restaurants updated and began taking delivery and take-out orders by phone. Restaurant websites alone are few and far between, much less adaptation to mobile apps and the latest smart home integration. Oops, the restaurant doesn't have a portal?

Online Ordering 52

Online Ordering Ordering Mobile Ordering Website Management 52

The Restaurant Times

APRIL 27, 2021

With the increasing use of smartphones by customers for online ordering and making reservations, it is essential for restaurants to make their menus available on various food aggregator applications. Feedback forms and 24X7 customer support available on the food ordering applications can play a huge part in enhancing the customer experience.

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Operations Loyalty Program Online Ordering Mobile Ordering 52