Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. Changing delivery order preferences.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Table-Side Ordering.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

FEBRUARY 11, 2021

A fraud scheme where cybercriminals leverage the Telegram messaging platform to steal from restaurants and food delivery services was just identified by research and analysis from Sift’s Digital Trust and Safety Architects. million users in 2019 to 45.6 million users in 2020, according to Statista.

Delivery 186

Delivery Food Safety Food Supply Online Ordering 186

Modern Restaurant Management

MAY 27, 2021

That said, it’s increasingly clear that the “new normal” won’t look like 2019. People adopted safety standards and new ways of buying goods and services — including meals — during the pandemic, and those new patterns are likely to persist. Putting Customer and Crew Safety First.

Menu 174

Menu Mobile Ordering Food Safety Online Ordering 174

Modern Restaurant Management

DECEMBER 20, 2021

Creating a contactless ordering experience for guests at your restaurant is important in order for your business to stay competitive and profitable. Restaurants have endless third-party ordering app options, but those do come with a price, approximately five-twenty percent of each sale. in the online food delivery sector.

Mobile Ordering 226

Mobile Ordering Online Ordering Consumer Goods Customer Experience 226

Modern Restaurant Management

NOVEMBER 2, 2020

It may turn out to be a good investment, since previous Rewards Network consumer surveys have indicated that people expect to order delivery more in the coming months than previous fall/winter periods. Now more than ever, consumers want to get their food and go, quickly. Convenience is the main ingredient driving restaurant demand.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

AUGUST 12, 2020

Food costs are one of the highest costs for restaurants, ranging anywhere from 20 percent to 40 percent , according to point of sale system provider TouchBistro. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs. Revamping the Menu.

Food Safety 199

Food Safety Website Management Online Ordering Food Order 199

Modern Restaurant Management

JANUARY 20, 2022

Within a decade, it could be possible for an individual to approach a drive-through in an autonomous vehicle, order through an AI-powered voice ordering assistant, and eat food that was prepared by robots. Voice Ordering. But this technology has even more applications than just ordering on guests' personal devices.

Food Order 204

Food Order Waste Online Ordering Email Marketing 204

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. 2 What’s more, even when ordering takeout or delivery, there is an increased hygiene expectation for restaurants. In the U.S.,

Guest Recovery 199

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 199

Modern Restaurant Management

MARCH 2, 2021

Guest sentiment based on restaurant food became 3.8 However, less than 50 percent of all reviews centered around food were classified as positive during the month, while the industry had consistently been achieving over 50 percent positive food sentiment during the previous five months.

2021 186

2021 Point of Sale Food Safety Kitchen Safety 186

Modern Restaurant Management

OCTOBER 16, 2020

The Manifest surveyed 501 people about their food delivery and restaurant habits during COVID-19 and found that two-thirds of people ate in-person at a restaurant in July 2020. Nearly two-thirds of people (65 percent) ordered food delivery in July 2020 as food options remain in-demand, but restaurant profit margins decrease with delivery.

2020 219

2020 2030 Hotels Food Safety 219

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

FEBRUARY 28, 2023

Keeping staff has long been an issue for the food and beverage industry, but many restaurants now feel it is their primary obstacle to running a successful business. How do you make sure new employees are up to speed with the latest safety procedures? In the restaurant business, there are many regulations and procedures to adhere to.

Management 193

Management Management Food Safety Communication 193

Modern Restaurant Management

MAY 7, 2020

In a recent Coronavirus-related study , 89 percent of respondents said they felt safer eating food from a grocery store or at home, versus in a restaurant. However, restaurants will also need to address the same health and safety concerns for guests in their dining room as they have for delivery and pick-up. Going Contactless.

Food Safety 186

Food Safety Mobile Ordering Front of House Seating 186

Transact

OCTOBER 25, 2022

But Taco Mac’s road to growth faces many of the same challenges that other brands are encountering in 2022: labor has never cost more, and it’s difficult to properly staff a restaurant in order to keep up with demand. food labeling system. s food labeling makes Taco Mac’s operations more consistent. It’s been a slam dunk.”.

Sports 147

Sports Bar Back of House Food 147

Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 186

2021 Mobile Ordering Loyalty Program Download 186

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Culinary Cues

APRIL 3, 2020

[] CUSTOMERS ARE CONCERNED ABOUT THE SAFETY OF THE FOOD THEY ORDER. Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests. Let your customers know that safety and sanitation is your most important job.

Guest Recovery 318

Guest Recovery Social Media Kitchen Safety Food Safety 318

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. 78 percent of Canadians have ordered delivery within six months prior to the survey.

2021 176

2021 Loyalty Program Retail Online Ordering 176

Goliath Consulting

DECEMBER 12, 2020

COVID-19 Safety. COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. Even with the vaccine, we expect the focus on safety and hygiene to remain.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 163

2021 Fast Casual Mobile Ordering Social Media 163

Modern Restaurant Management

MARCH 1, 2022

To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. percent over 2019, and average check increased by a remarkable 22.9 In short, consumers are ordering more food, and for larger parties. percent compared to 2019. .”

Loyalty Program 177

Loyalty Program Mobile Ordering Download Food Order 177

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

SEPTEMBER 16, 2020

The risks to health and safety are, obviously, the most pressing reasons for the increase in delivery and the apprehension about returning to dining in. A stunning stat: 38 percent of millennial respondents in our survey reported ordering from restaurants through contactless channels at least five times per week.

Delivery 199

Delivery Loyalty Program Online Ordering Dine-in 199

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. The younger generations don’t just want great food, they expect memorable experiences. Scott Lawton, CEO and cofounder at bartaco. Barry McGowan, CEO Fogo de Chão.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Table-Side Ordering.

POS 52

POS Ordering Mobile Ordering Online Ordering 52

Modern Restaurant Management

APRIL 30, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The FASTER Act makes sesame the ninth food that manufacturers must identify on prepackaged labels. Legislation. Administrative Developments.

2021 174

2021 Allergens Restaurant Law Employee Relations 174

Modern Restaurant Management

SEPTEMBER 1, 2020

However, among those interested in dining out, needs for health, safety and extraordinary personalized experiences vary greatly, which SevenRooms has categorized into four diner personas. The most important safety measures include: More than one-third of Americans (37 percent) want physical barriers between tables. Diner Dynamics.

2020 185

2020 Food Safety Hotels Dine-in 185

Modern Restaurant Management

DECEMBER 22, 2020

Overall, the biggest lesson we’ve taken from this unpredictable year is that in order to successfully spread the spirit of BBQ and kindness, we need to be transparent with our communities, engage with our most loyal customers, and be there for them in hard times. Open and clear communication across our organization has been pivotal.

Hospitality 193

Hospitality Food Safety Customer Experience Online Ordering 193

Modern Restaurant Management

JUNE 16, 2023

The Association predicts foodservice will reach $997B in sales this year, a vast increase compared to 2019’s $863B in sales. These can be great for establishments where staff frequently can’t make it to the phone, but other solutions may provide a better ROI, such as online ordering and reservation systems.

Operations 106

Operations Online Ordering Social Media Technology 106

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. Tastewise, an AI-powered food intelligence solution, launched in the UK. ” Tastewise Data.

Serving 199

Serving White Paper Food Recycling 199

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Each daypart — morning meal, lunch, dinner, and P.M.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

DECEMBER 28, 2020

Chris Adams, VP of Strategy, Oracle Food & Beverage. As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create. Those that are continuing to prosper had their technological house in order prior to the pandemic.

2021 193

2021 Kitchen Safety Food Safety Mobile Ordering 193

Modern Restaurant Management

SEPTEMBER 17, 2020

Here's what they found: The average American is ordering 2.4 takeout orders each week – and spending $67 per week. Local and small business support has increased during Covid-19 with 59 percent of Americans ordering more from local restaurants instead of large chains. Comfort Food. Contactless Everything.

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

7 Shifts

AUGUST 27, 2020

Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement. COVID-19 and health and safety procedures COVID-19 has changed the way we all work, and in turn the way new hires are trained. And let’s be honest, when was the last time you read your own restaurant employee handbook?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186