7 Shifts

JUNE 3, 2022

We don't have to tell you that the restaurant industry has a turnover problem. Restaurants are a transitional industry for many—but many of the reasons that workers quit are entirely preventable. 8 Reasons Why Restaurant Workers Quit — And How To Prevent It. 7shifts Tip Pooling and Distribution Software for Restaurants.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Sante

MAY 31, 2023

One of the most difficult tasks to accomplish in the restaurant business is attracting new customers. This investment should (must) result in more than a single or occasional visit to the restaurant. The process should be an investment in relationship building – a relationship that…

Management 241

Management Management 241

Open for Business

APRIL 9, 2024

Loyalty is more than a frequent guest punch card or a points-based rewards program in the restaurant world. Think of the couple celebrating their anniversary at the same table each year or the solo diner who frequents the neighborhood café for their morning ritual. So why does loyalty matter so much to restaurants?

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

EATER

FEBRUARY 28, 2022

NFT restaurants are dining clubs for the metaverse. Just weeks before Christmas, with the restaurant industry reeling again from the omicron variant, chef Tom Colicchio was tweeting about penetrating the metaverse. Plans include a cocktail lounge, fine dining restaurant, intimate omakase room, and outdoor space.

Fine Dining 135

Fine Dining Dine-in Customer Experience Food Supply 135

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Here are some skill sets we think will help managers manage in today’s environment and how they can teach them.

Leadership 139

Leadership Employee Relations Front of House Communication 139

Ken Burgin

OCTOBER 19, 2021

Setting prices is approached with fear and anxiety by many restaurant and cafe operators, but it’s a unique opportunity to use your marketing and financial skills and make more money. When Should You Increase Menu Prices? Apps give new options for loyalty schemes, memberships and rewards.

Pricing 158

Pricing Menu Seasonal Menu Food Supply 158

Hot Schedules

FEBRUARY 23, 2022

Stories abound of restaurants seeing wait times skyrocket, hotels having to limit amenities, and retailers having to reduce operating hours due to lack of staff. health insurance and 401k plans), some creative thinking can create a work environment employees want to remain at without driving up expenses. b3lineicon|b3icon-24hours|?

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Lavu

FEBRUARY 21, 2020

One of the biggest challenges that restaurants face is obtaining and retaining customers. With so many restaurants operating in the same space, competition is usually high. This calls for restaurants to be creative on what they offer their customers. Importance of Restaurant Loyalty Programs.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Open for Business

JUNE 27, 2023

They continue to be prized by restaurants and other businesses because the best loyalty programs cause people to make extra purchases and spend more than they otherwise would. If you’re looking for ways to bring in new customers, turn drop-ins into regulars, and boost sales, consider a loyalty program for your restaurant.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

The Rail

JULY 14, 2023

By Indiana Lee, Contributor Though your restaurant should have good food and a unique atmosphere, if your front-of-house (FoH) staff is not functioning and they’re unhappy at work, your patronage could suffer. What you need is a good restaurant table management system. This isn’t a relatively new piece of tech.

Front of House 52

Front of House FOH Employee Relations Back of House 52

Restaurant Clicks

NOVEMBER 2, 2021

Free birthday food is now a rite of passage for most food companies, and because of this, there is a never-ending list of restaurants all across the country that will offer you a birthday treat on the house. So sign up for this membership to get your birthday dessert for free. Again, if you sign up for the membership scheme at B.

Email Marketing 110

Email Marketing Café Coupons Back of House 110

Sling

OCTOBER 6, 2022

Actually, it’s not as difficult as you may think. But what perks should you offer? This won’t work for call centers , restaurants, and retail , but office-based businesses may find it useful to take the week off between Christmas and New Years. 23) Corporate museum membership. Sounds like a tall order, doesn’t it?

Back of House 148

Back of House Healthcare Customer Service Transportation 148

The Restaurant Times

JUNE 20, 2022

Offering Coworking Memberships at Your Coffee Shop. Coffee shops that decide to pivot in this dimension should play around with whether it is more profitable to offer unlimited coffee as part of the membership or they should upsell food and drinks to members. The option to not have music piped into that area.

License 52

License Small Business Catering Inventory 52

The Restaurant Times

SEPTEMBER 22, 2021

As a restaurant owner, you understand how critical it is to keep customers coming in through your doors. Building brand loyalty when starting a new restaurant can save you money and increase your total profitability. Get Started With Your Restaurant’s First Loyalty Program. Free Delivery .

Loyalty Program 52

Loyalty Program Social Media POS Email Marketing 52

The Restaurant Times

NOVEMBER 15, 2021

Successful restaurants are always rethinking and seeking new ways to improve their offerings. Restrictions imposed on restaurants as a result of the coronavirus outbreak, on the other hand, have led several to reassess their strategies for reaching and sustaining operating efficiency. Takeout And Delivery. Source: Unsplash.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. They provide a steady business, act as ambassadors who bring in new people by spreading brand awareness and they help create a family-like atmosphere in your restaurant.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. They provide a steady business, act as ambassadors who bring in new people by spreading brand awareness and they help create a family-like atmosphere in your restaurant.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

Culinary Cues

NOVEMBER 10, 2021

It seems to me that this is where we are with our decisions about restaurant operation. We have debated this issue for the past two years and the only solutions that most restaurant operators have come up with are to cut services and keep raising wages. This should always be front and center.

Kitchen Safety 80

Kitchen Safety Training Take-out Mobile Ordering 80

EATER

SEPTEMBER 1, 2020

Building an equitable restaurant — where all workers are paid fairly, have benefits, and work without discrimination — will require undoing the way most restaurants are run. The only ethical restaurant I have ever heard of is on Star Trek: Deep Space Nine.

Restaurant Law 145

Restaurant Law Food Safety Kitchen Safety Front of House 145

Touch Bistro

MAY 18, 2021

Few marketing channels are as effective as restaurant email marketing. Of course, if you’re new to email marketing for restaurants, there are a few basics to learn, including how to create a restaurant email marketing plan, what kinds of emails to send, and how to measure your success. The Ultimate Guide to Restaurant Marketing.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Touch Bistro

AUGUST 20, 2021

Did you know that implementing a restaurant loyalty program is one of the best ways to incentivize repeat business? In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. Benefits of a Restaurant Loyalty Program. Boosting repeat business.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

EATER

DECEMBER 16, 2021

Those disparities only worsened during the pandemic, as restaurants closed and the prospect of earning a living from tips became even more precarious. With each chapter, she highlights the ways the tipped minimum wage exploits workers from a particular job category, including restaurant servers, delivery drivers, nail technicians, and more.

Back of House 142

Back of House Employee Relations Delivery Mobile Ordering 142

Sling

SEPTEMBER 30, 2021

the options mentioned above, reimbursements for childcare, tuition payment, or fitness memberships), but this is not the norm. The winter months are big for retail and restaurant jobs. As we mentioned earlier, retail and restaurants do significant hiring for the last two months of the year. Think again. 6) Be Positive.

Hiring 78

Hiring Retail Tip Distribution Insurance 78

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Nearly half (48 percent) of respondents also said they are likely to buy gift cards from a local independent restaurant.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Restaurant Clicks

OCTOBER 13, 2021

Instead, wine bars are popular restaurant destinations for friends to gather, dates to mingle, and events to take places. Take a trip to an Italian vineyard when you visit D’Antan, an authentic Italian restaurant located in Crown Heights near the Brooklyn Botanical Garden. They’ve essentially become a cornerstone in NYC. Kaia Wine Bar.

Bar 142

Bar Reservations Seating Back of House 142

EATER

MAY 26, 2020

Hotel-branded cards that come loaded with hundreds of dollars of resort credit — funds earmarked for spending at a certain hotel or resort chain — are instead counting everyday restaurant takeout and delivery purchases against those amounts. Hint: Open those promotional emails from your card provider!) I’m all over that.”.

Airlines 73

Airlines Travel Loyalty Program Hotels 73

Culinary Cues

MAY 5, 2021

My question to you is, how will management of Restaurants, Clubs and Hotels try to provide a sense of balance and wellbeing for the chefs who have the history of working from dawn until well into the night, six and sometimes seven days a week. A well-run hotel or restaurant meets or exceeds standards regardless of a manager’s presence.

Hotels 415

Hotels Coaching Employee Relations Training 415

EATER

JANUARY 14, 2021

The imagery of veganism propagated by the wellness industry erases the long — and often radical — history of plant-based diets in the Black diaspora I used to think of pork as a life-giving food. The seeds of this consciousness are now being re-sown by modern-day activists, wellness influencers, and ground-breaking restaurants, like D.C.’s

Food Order 145

Food Order Consumer Goods Seasonal Menu Influencer 145

7 Shifts

MAY 2, 2023

After Katie Button's flagship restaurant, Cúrate, closed during the pandemic shutdowns, she saw an opportunity. But first, Katie shared with us her unique path through the restaurant business. "I So, when I dropped out of a PhD program I was supposed to start and that's when I started working in restaurants.

Front of House 195

Front of House Back of House Insurance Seasonal Menu 195

ChowNow

NOVEMBER 11, 2020

For restaurant owners, using third-party delivery apps like DoorDash, UberEats, Grubhub, and Postmates can seem like a necessary evil. Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition.

Ordering 138

Ordering Loyalty Program Online Ordering Mobile Ordering 138

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Cheetah

APRIL 5, 2021

But first, let’s look at how ghost kitchens differ from traditional restaurants. Ghost Kitchen vs Traditional Restaurant Operations. Although they both operate within the same foodservice market , ghost kitchens operate very differently than traditional restaurants. Table of Contents.

Kitchen Safety 140

Kitchen Safety Food Supply Front of House Food Safety 140

BNG Point of Sale

AUGUST 27, 2021

For a barbecue restaurant working an average of three business days per week at a regular location plus one day per weekend at an event, the earning potential could be around $8,600. BBQ Restaurant Profit Margin . Over the last five years, the Barbecue Restaurants industry has experienced an increase in demand. Products .

Point of Sale 52

Point of Sale Loyalty Program Merchandise Customer Service 52

Restaurant365

FEBRUARY 10, 2022

Conducting job interviews can be tricky, especially in this tight job market we are currently experiencing in the restaurant industry. Questions regarding a candidate’s past, current, or future military membership or service, such as: How often are you deployed for Navy Reserve training? Tell me about your restaurant experience.

Employee Relations 78

Employee Relations Hiring Customer Experience 2022 78

Cheetah

APRIL 5, 2021

But first, let’s look at how ghost kitchens differ from traditional restaurants. Ghost Kitchen vs Traditional Restaurant Operations. Although they both operate within the same foodservice market , ghost kitchens operate very differently than traditional restaurants. Table of Contents.

Kitchen Safety 78

Kitchen Safety Food Supply Front of House Food Safety 78

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. TouchBistro Acquires TableUp.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Among the technology offered today is restaurant management software. .

Management 78

Management Management Cash Management Mobile Ordering 78