Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. 56 percent of diners said overall quality and taste matter most when choosing a restaurant to order pizza from. This means managing order complexity is crucial for pizza restaurants.

2024 195

2024 Loyalty Program Food Order 2030 195

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. The key lesson both establishments teach?

2024 187

2024 Customer Experience Compost Loyalty Program 187

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. How can we help your favorite local restaurant get its Pad Thai to your doorstep easier?

2024 188

2024 2023 Food Order 2013 188

Modern Restaurant Management

JANUARY 9, 2024

The foodservice industry is poised for some significant shifts in the new year as a result of changing consumer demand and rising trends being seen across the industry, but that said, there are simple, effective solutions for how operators and restaurants can stay ahead of these shifts.

2024 108

2024 Sustainability Consumer Goods Food Supply 108

Modern Restaurant Management

APRIL 3, 2023

Think of what your restaurant can accomplish with quality auditing. Audits can also help brands identify (and fix) areas of non-compliance, as well as spot (and address) potential threats. These significant benefits make it clear that regular quality auditing is a must for all restaurants. Luckily, the tide is turning.

Audits 188

Audits Food Safety Food Truck Information 188

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. In 2024, we expect these trends to shape the restaurant sector. Coffee in 2023.

2024 195

2024 2023 Loyalty Program Point of Sale 195

Modern Restaurant Management

NOVEMBER 15, 2023

The restaurant industry is changing quickly, and technology plays a big role. This means that restaurants and franchises must focus on efficiency and lean operations. One way to do this is to open a virtual restaurant. A virtual restaurant is a restaurant that doesn't have a physical location.

Marketing 195

Marketing SEO Social Media Mobile Ordering 195

Modern Restaurant Management

AUGUST 21, 2023

As an investor in some of America’s most iconic brands, I’ve identified some key elements that every food brand can focus on in 2023 to grow and scale their business. Does your brand speak to the customer in a way that few other food brands can? Consumer Resonance Product-market fit cannot be overlooked.

Food 167

Food 2023 Social Media Customer Experience 167

Modern Restaurant Management

JANUARY 24, 2023

Many depend on social media reviews and posts about a particular restaurant before deciding whether they will dine there or not. Nearly half of your market depends on social media comments for their restaurant reviews. The internet is vast, and you must be on top of any mention of your brand. ORM helps you gain customer trust.

Social Media 195

Social Media SEO Website Management Audits 195

The Restaurant Group

NOVEMBER 24, 2022

Restaurant Trends If you’re trying to determine the outlook for restaurant businesses in 2023, you need to keep track of the restaurant trends driving growth amidst the current economic situation. Let’s look at how these events will give direction to 2023 restaurant trends and the fresh opportunities they bring.

2023 88

2023 Consumer Goods Advertising Point of Sale 88

Modern Restaurant Management

SEPTEMBER 30, 2021

The trends around restaurant ownership change with time, but the COVID-19 pandemic has accelerated consumer and investor trends alike. Investors have continued to invest in brands that have experienced slower growth or even struggled to grow in recent years. Concepts to Invest in.

Franchise 222

Franchise Franchising 2021 Fast Casual 222

Modern Restaurant Management

JANUARY 4, 2022

From the moment they set foot inside your restaurant to the first time they log onto your website, your customers are sharing vital pieces of information that can fundamentally change how your brand operates. To understand what customer intelligence is, we have to define what it means for restaurants.

Point of Sale 214

Point of Sale Customer Service Email Marketing Website Management 214

Modern Restaurant Management

FEBRUARY 7, 2024

The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. They research, investigate and seek out experiences – especially when it comes to restaurants.

Social Media 195

Social Media Customer Experience Influencer Dine-in 195

Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. The following trends show how brands are taking advantage of this growing movement.

Fast Casual 188

Fast Casual Customer Service Sustainability Customer Experience 188

Modern Restaurant Management

MARCH 28, 2022

It certainly feels like better days are ahead for the restaurant industry. What trends can be adopted to better serve guest preferences? How is technology shaping the future of restaurants and giving brands a competitive edge? How is technology shaping the future of restaurants and giving brands a competitive edge?

2022 210

2022 FOH BOH Recruiting 210

Modern Restaurant Management

JANUARY 15, 2024

In a few weeks, bars and restaurants will be filled with hungry and thirsty football fans celebrating their favorite team. Are there any new trends restaurant operators should be aware of? With Wings being king—how can restaurants stand out from the competition and have a craveworthy product?

Food Supply 206

Food Supply Point of Sale Back of House Inventory 206

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

Ordering 195

Ordering Online Ordering Loyalty Program Customer Experience 195

Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Stay Connected. Strengthen Customer Retention.

Mobile Ordering 187

Mobile Ordering Front of House Back of House Consumer Goods 187

Modern Restaurant Management

JANUARY 22, 2024

Understanding your diner’s requirements, preferences, and desires is the foundation for success in the modern restaurant industry. This industry seeks to develop a value proposition that speaks to its consumers and convinces them to dine in their restaurants. How do you manage your restaurant in a modern and efficient way?

Loyalty Program 179

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 179

The Restaurant Group

APRIL 21, 2024

Running a restaurant, whether it’s a fine dining, quick service, bar, bistro, or cafe venue, involves a gamut of essential activities. Investing in Valuable Expertise Business consulting firms like TRG provide tailored analysis, solutions, objective insights, and strategies that can help your restaurant.

Food Supply 78

Food Supply Fine Dining Seasonal Menu Equipment 78

Modern Restaurant Management

JANUARY 9, 2024

Restaurant owners should work to forecast their busy and slow seasons and use these projections to determine whether they are likely to need capital as they transition into their busy season. When considering expansion plans, restaurants should understand the demand in their local market as well as the competitive environment.

Employee Relations 192

Employee Relations Small Business Advertising Customer Experience 192

Modern Restaurant Management

SEPTEMBER 1, 2023

The food your restaurant serves should taste good, look appealing, and be safe! Restaurant brands should build (and maintain) a strong food safety culture, give employees the proper tools and training, and uphold the highest food safety standards. All employees must work diligently to protect your food, customers, and brand.

Food Safety 155

Food Safety Food Food Supply Training 155

Modern Restaurant Management

AUGUST 31, 2023

Viewers of "The Bear" understand how viral trends tempt first-time guests, but how do restaurants convert those novelty-seekers into brand champions and realize long-term value? If rewards aren’t motivating, restaurants lose out on upsell opps (e.g. Value problems. No personalization.

Loyalty Program 174

Loyalty Program Mobile Ordering Customer Experience Magazine 174

Modern Restaurant Management

APRIL 15, 2024

Restaurant managers balance several responsibilities while taking care of staff and guest needs. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. Focus on questions that are relevant to your restaurant and your customers.

Management 194

Management Management Loyalty Program Social Media 194

Modern Restaurant Management

DECEMBER 20, 2022

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. The restaurant industry once again proved its resilience in 2022 as it dealt with ongoing obstacles like inflation, supply chain, labor shortages and more. " – Robin Gagnon, We Sell Restaurants.

2022 195

2022 Food Supply Point of Sale Dietary Restrictions 195

Modern Restaurant Management

OCTOBER 9, 2023

While it’s understandable to believe everything is back to normal – according to our QSR monthly trends, August 2023 traffic was down just half a percent compared to 2022 – the landscape has taken a seismic shift. percent) and trending downward since January 2022, when it was just 15.5 Many standard indices say yes.

Pricing 191

Pricing 2023 2022 2019 191

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say.

2022 217

2022 Customer Service Online Ordering Website Management 217

Modern Restaurant Management

DECEMBER 7, 2022

To attract Generation Z into your restaurant, you’ll first need to understand them. population, Gen Z is becoming a larger customer-base for restaurants. population, Gen Z is becoming a larger customer-base for restaurants. Below are a few ideas to attract Gen Z customers to your restaurant. percent of the U.S.

Mobile Ordering 201

Mobile Ordering Social Media Online Ordering Point of Sale 201

Modern Restaurant Management

MARCH 23, 2023

Less than 24 hours before Silicon Valley Bank failed, restaurant analysts at Revenue Management Solution s released our monthly impact report. But in 2023, month-over-month trend lines have evened out. “Fallout from the Silicon Bank failure is unlikely to affect QSR performance trends,” he said in a conversation.

Marketing 173

Marketing 2023 Consumer Goods 2022 173

Modern Restaurant Management

JANUARY 30, 2024

Quick-service restaurants (QSRs) rode the wave of unprecedented consumer behavior shifts and the successes and challenges it brought along. ” On the positive side, Revenue Management Solution's end-of-year trends suggest performance remained stable compared to previous quarters, and sales are positive.

2024 162

2024 Fast Casual Point of Sale 2023 162

Modern Restaurant Management

JANUARY 10, 2022

It’s no secret that the restaurant industry has changed dramatically in the last two years. Although the pandemic will continue to change how we navigate the restaurant industry moving forward, many operators are looking to find their new normal and begin proactively investing in their success again. Expanding the Tech Stack.

Back of House 206

Back of House 2022 BOH Front of House 206

Modern Restaurant Management

MAY 17, 2023

As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Here are the biggest takeaways for how restaurants can engage with Gen Z in ways that create a competitive advantage.

Loyalty Program 188

Loyalty Program Mobile Ordering Social Media Customer Experience 188

Modern Restaurant Management

MAY 16, 2023

In today's fast-paced world, quick-service restaurants (QSRs) are constantly looking for ways to attract new customers while keeping their existing ones happy. Additionally, digital signage allows QSR operators to easily update their menus in real-time, respond to current trends, and target specific demographics.

Loyalty Program 156

Loyalty Program Seasonal Menu Advertising Customer Experience 156

Modern Restaurant Management

DECEMBER 11, 2020

As restaurants and bars struggle through the pandemic, the alcohol industry is suffering along with them. While it won’t last forever, consumers are unlikely to give up RTD beverages even after returning to restaurants and bars. Here are the five major trends shaping the RTD alcoholic beverage market next year.

Beverage 206

Beverage 2021 2013 Social Media 206

Modern Restaurant Management

DECEMBER 28, 2021

The COVID-19 pandemic has ushered in a lot of chaos and accelerated several trends within the restaurant industry. From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Today, operating a restaurant can seem more like a game of whack-a-mole than the running of a profitable business.

Franchise 195

Franchise Franchising 2022 Fast Casual 195

The Restaurant Group

DECEMBER 29, 2023

In 2023, the restaurant industry faced challenges and opportunities in the lingering aftermath of the COVID crisis, with the impact further shaped by emerging 2023 food trends. As the public welcomed a new sense of normalcy, restaurants scrambled not just to survive but also to grow and recover from the impact of the setback.

2023 78

2023 Fast Casual 2024 Food 78

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. Since the pandemic, many consumers got used to enjoying takeaway meals in the comfort of their own homes rather than a restaurant, and that trend appears to be continuing.

Technology 194

Technology Online Ordering Mobile Ordering Customer Service 194