Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Think for a moment about your restaurant’s current online presence. Can they view your menu online?

Marketing 510

Marketing Social Media Mobile Ordering Website Management 510

Modern Restaurant Management

JUNE 11, 2020

” In order to bring back the customer base, neighborhood restaurants will have to reconcile with real concerns over safety and sanitation, while still providing a great dine-in experience. While having to reduce the number of seats is never ideal for a restaurant, many states are requiring it. Make it feel natural.

Customer Experience 517

Customer Experience Dine-in Food Safety Kitchen Safety 517

ChowNow

FEBRUARY 12, 2025

Today, customers rely on Google searches, online reviews, and social media to decide where to eat. People want convenience, transparency, and a connection to the brands they support, and that starts with how you market your restaurant online. A strong online presence means more visibility, more orders, and, ultimately, more revenue.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

MAY 30, 2025

The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. Are you trying to increase your direct online ordering ? If youre looking for restaurant promotion ideas, youre in the right place.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

Modern Restaurant Management

JULY 22, 2021

While daily specials delivered in family boxes might be quite affordable and frugal, food delivery itself often costs more than the meal for one which can hit monthly discretionary spending quite hard. Online Ordering Will Continue to Thrive. After all, comfort comes first. Rethink Technologies.

Allergens 522

Allergens Online Ordering Fast Casual Food Safety 522

Modern Restaurant Management

JULY 14, 2020

Thirty-six percent of American diners follow restaurants on social media, with 39 percent of them doing so to determine if they want to order food from their establishment. ” Update your Online Presence. ” Update your Online Presence. Engaging with Diners on Social Media During COVID-19.

Marketing 540

Marketing Social Media Influencer Online Ordering 540

Modern Restaurant Management

JUNE 27, 2022

Many restaurants toss a paper menu into every takeout order, but try posting a QR code near your register instead. If a QR code is already on the table when your guests are seated, you don’t have to worry about getting fresh menus to them right away. Try an Online Form Builder. So how do you set up your code?

Online Ordering 510

Online Ordering Customer Service Fast Casual Recycling 510

ChowNow

MARCH 7, 2025

With a few key optimizations, your restaurant can rank higher on Google, get noticed by people searching for places to eat, and ultimately drive more foot traffic and online orders. Restaurants that rank higher in local search results get more foot traffic, online orders, and reservations. Leave us a review on Google!

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

7 Shifts

OCTOBER 1, 2024

Key restaurant customer experience aspects From the moment potential diners find your restaurant online to the quality of service they receive, every touchpoint matters. Online presence A restaurant customer experience begins before diners step through the doors of your establishment. “That saves me a lot of time.”

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

MAY 5, 2023

This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers. In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day.

Mobile Ordering 419

Mobile Ordering Online Ordering Customer Service Customer Experience 419

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook. and the surrounding region. . and the surrounding region.

Kitchen Safety 516

Kitchen Safety Loyalty Program Delivery Customer Service 516

Modern Restaurant Management

JUNE 12, 2024

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them. How should they be turning to AI?

Loyalty Program 475

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 475

ChowNow

JUNE 27, 2025

The problem is, with dozens of restaurant review sites online, which ones should you focus on to give you the most impact, and how can you optimize each site to work in your favor? Think of it as the online hub of your restaurant’s online reputation, and it’s often the first impression you make in local search results and Google Maps.

Website Management 195

Website Management SEO Book Customer Experience 195

ChowNow

APRIL 11, 2025

From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Bonus points if the interface is also customer-friendly, especially if you plan to use tablets for self-ordering or digital menus. Its a nightmare. Clean, simple, and way less stressful.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

Modern Restaurant Management

AUGUST 3, 2022

David Portalatin, NPD Food Industry Advisor and author of Eating Patterns in America, said there are three ways consumers are responding higher menu prices: they trade down to lower-priced items; cut back on the number of items ordered; or reduce restaurant visits altogether. Increase in specials and promos.

Social Media 451

Social Media Online Ordering Loyalty Program Pricing 451

Modern Restaurant Management

DECEMBER 1, 2021

Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order.

Technology 509

Technology Front of House Back of House Point of Sale 509

Harbor Touch

MARCH 18, 2025

One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included. If shrimp sits unused, swap it for wings or a seasonal special.

Management 148

Management Management Seasonal Menu Cash Management 148

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? An easy way to collect customer emails is through your online ordering system. A study found that 61% of diners are prepared to spend extra for a unique special event menu. Provide space for seating, tasting, and entertainment.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

7 Shifts

AUGUST 18, 2021

Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. List all daily specials and offers. Engage with them online.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Lavu

OCTOBER 13, 2023

This should include all tables available for seating customers. Optimize seating arrangements: Arrange tables in a way that maximizes the use of available space without compromising customer comfort. Also, ensure that the waiting staff is adequately trained to take orders quickly and accurately. casual dining vs. fine dining).

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. You can book online or give us a call.

Events 351

Events Social Media Kitchen Safety Seating 351

ChowNow

MARCH 27, 2025

One way to offset costs and give you more breathing room for pricing is by encouraging guests to place orders through direct website ordering. The special-occasion spot? Even subtle menu pricing tweaks can have a meaningful impactespecially when you multiply that change across hundreds or thousands of orders.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

7 Shifts

JULY 16, 2021

Do they have indoor seating or are they takeout-only? Seating capacity. Coffee shop with seating: $80,000 to $300,000. Coffee shop with both seating and a drive-thru: $80,000 to $300,000. Are there high-top, bar-style tables, regular seating, or a mix of both? But, don't limit your research to just that!

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. Now available through Grubhub, it is a delivery-only concept that specializes in antibiotic-free, oven-baked, boneless chicken bites. ” Tyga Bites Launches.

Food Safety 528

Food Safety Mobile Ordering Online Ordering Kitchen Safety 528

7 Shifts

NOVEMBER 1, 2022

See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. Knowing they have a lunch special on Wednesdays is invaluable knowledge and can inform your decision-making. This is where special offers, newsletters, and SMS marketing can come in handy.

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant Business

JUNE 27, 2025

Jeff had nailed bagel making by then, and started selling his bagels online, using social media. “The I’m more vision, creative, fly-by-the-seat-of-pants. It’s a point-of-sale system that allows the team to pack orders, and it’s integrated with third-party delivery partners. But I was having fun.” We’d sell out. She’s on time.

Fast Casual 179

Fast Casual Franchise Franchising Leadership 179

Modern Restaurant Management

MAY 19, 2020

Local and state guidelines will also have an impact on how restaurants must operate in order to keep their staff and patrons as safe as possible. In order to ensure a safe dining environment we are requiring advance reservations. Make them feel safe, while also making their moment with you feel special.

Guest Recovery 476

Guest Recovery Kitchen Safety Food Safety Email Marketing 476

Modern Restaurant Management

SEPTEMBER 11, 2020

Conducted in partnership with Teneo via online surveys between June 22 and July 2 in Florida, Washington and New York, the results offer insight into how the pandemic has impacted restaurants, how operators have adapted and what will bring diners back through their doors. . COVID-19 Impact on Restaurants. Innovating During COVID-19.

Fine Dining 509

Fine Dining Fast Casual Innovation Employee Relations 509

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. online recipes. ” Tastewise Data. social interactions, and 1.2M

Serving 519

Serving White Paper Food Recycling 519

7 Shifts

MAY 1, 2020

Order online at unayxe.com or call 306.978.0116. ??: Give special consideration to perishable items, as these can create unique liability issues for your restaurant. Marketing: Consider posting DIY videos on how to assemble & prepare your meal kits, and be sure to attach a link for diners to order their own!

FOH 364

FOH Online Ordering Delivery Food Order 364

Modern Restaurant Management

JUNE 1, 2020

The most updated On Premise Impact Report by Nielsen CGA, along with other special reports issued over the past several weeks, can be found here. Many guests complained of long wait times for curbside pickup orders. Going forward, there will be a shift in how consumers evaluate where they choose to order from. While only 2.3

2020 326

2020 Food Safety Online Ordering Point of Sale 326

Modern Restaurant Management

JANUARY 16, 2020

Soothing music, comfortable seating, teas, infused waters, screens with calming images are just some examples of how to add a destressing break during a meeting. Butterfly Tea Martini is a blue cocktail that when ordered the bartender adds lemon juice to it and as the guest stirs the drink turns purple! Mental wellness.

Events 559

Events Catering 2020 Outdoor 559

Modern Restaurant Management

MARCH 10, 2020

Any suspicious event would be reported immediately, online, to all the responsible people who can take action with no delay. ” Bo Peabody – Co-Founder and Executive Chairman of restaurant reservation and rewards app Seated, Board member of Boqueria Restaurants, and Co-Owner of Mezze Restaurant Group , told MRM magazine. "Companies

Kitchen Safety 518

Kitchen Safety Food Safety Cash Management Food Supply 518

Squirrel Systems

FEBRUARY 3, 2025

Design Team-Inspired Menus Add some fun to your menu by creating special dishes or drinks that represent each of the competing teams. Halftime Happy Hour As the game continues, traffic often slows down, but you can keep momentum going with a special happy hour during halftime.

Social Media 80

Social Media Point of Sale Email Marketing Back of House 80

Social Hospitality: Restaurants

JUNE 22, 2020

If you run a special offer for a major event or national holiday, advertise it on Instagram well in advance. . A great example is the Coppa Club chain in London that periodically offers outdoor seating in igloos and pods. You can use up to 10 images or videos in order to highlight both your restaurant and your dishes. .

Marketing 440

Marketing Social Media Advertising 2007 440

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 476

2024 2023 Food Order 2013 476