Modern Restaurant Management

APRIL 22, 2022

However, restaurant owners are looking for more: They want to streamline the checkout process further and for customers to complete the whole process – from ordering to payment – on their mobile devices. Voice Ordering to Ease Restaurant Interactions. In-app pre-ordering solutions to help with food waste.

Technology 197

Technology Mobile Ordering Customer Service Food Order 197

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

SEPTEMBER 12, 2022

Support a range of ordering scenarios and preferences. Now, customers can even order remotely from their own devices. As these values shift, an advanced restaurant point of sale should support multiple methods for guests to place orders. It should also account for how that order is managed from placement to fulfillment.

Technology 212

Technology Point of Sale POS Mobile Ordering 212

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

7 Shifts

MARCH 16, 2020

COVID-19 is already impacting restaurants across the world—some more than others, with restaurants and other eating establishments being shut down by government order across the country. Enforce short quarantine periods for any staff returning from travel. Encourage guests to order take-out or delivery.

Management 369

Management Management Employee Relations Kitchen Safety 369

Culinary Cues

DECEMBER 30, 2022

You must give and invest in order to receive. The opportunities are limitless if you take responsibility for your own upward mobility. That’s correct, I asked: “What are you investing in your career as a cook?” Really, there isn’t any such thing as a free lunch when it comes to building a career. Your future is in your hands.

Workshop 365

Workshop Article Uniforms Take-out 365

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

JANUARY 18, 2021

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. Businesses can set themselves apart from competitors by supplying niche experiences.

Loyalty Program 203

Loyalty Program Mobile Ordering Customer Experience Online Ordering 203

Modern Restaurant Management

MARCH 17, 2022

A smaller menu might limit ordering options but not the ability for restaurants to wow their guests. Plus, integrating guest management and order analytics tools can unlock the potential of limited menus for highly targeted customization.

Seasonal Menu 189

Seasonal Menu Mobile Ordering Menu Food Order 189

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

MAY 27, 2021

Even full-service restaurants had accepted the inevitable, seeing gains by embracing options like mobile ordering, curbside pickup and third-party delivery. Obsess on customer experience fundamentals like order accuracy, improved speed of service, frictionless digital and mobile experiences and new menu items designed to travel well.

Mobile Ordering 215

Mobile Ordering Airlines Fast Casual Coupons 215

Social Hospitality

MAY 6, 2020

JetBlue and United Airlines: Free Flights for Medical Volunteers Long Island City-based JetBlue and United Airlines are offering free round-trip flights for medical volunteers traveling to New York City to join the frontline in the battle against COVID-19. They need a place close to work where they can rest and regenerate.”

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Modern Restaurant Management

OCTOBER 22, 2020

The restaurant industry, along with the rest of Travel and Hospitality have been among the industries most negatively impacted by COVID-19. DoorDash released a commission-free service that provides customers a way to order and pay at restaurants by scanning a QR code. Enable Touchless Capabilities.

2020 211

2020 Mobile Ordering Customer Experience Customer Service 211

7 Shifts

OCTOBER 22, 2021

You can reference average party size, takeout vs. on-premise orders, the popular menu items, and other key metrics to to forecast restaurant sales. For some, overtime is an unavoidable expense in order to keep the restaurant running. And after 2020, more than 50% of people will be traveling during the holidays this year.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

JANUARY 3, 2024

. – Matt Eisenacher, Chief Brand Officer at First Watch With international conflicts waging overseas, I believe the travel industry will continue to be affected in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Ken Burgin

DECEMBER 19, 2021

It’s the place that discerning travellers head to when they’re on the freeway and need a break. – and they often find Coffee Pedaler through Matt’s clever use of Google mobile location advertising. Subscribe to Hospo Reset Podcast on Apple Podcasts. on Google Podcast s, on Spotify or your podcast app of choice.

Equipment 114

Equipment Mobile Ordering Social Media Recruiting 114

Modern Restaurant Management

MARCH 16, 2021

In terms of technology, just like the rest of our lives, the trend has been toward mobility and flexibility and the last year has pushed this faster than we would have otherwise seen under “normal” conditions. environments and are now seen everywhere from fine dining to counter service and everywhere in between.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Mobile experiences will become tailored to a wider audience through increased adoption.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 19, 2022

Walk into a fast casual establishment in most major city centers and even in 2022, you’ll find many relying entirely on contact-free, app-only ordering protocols and closed or limited dining rooms. Added together, there has been much to contend with these last few years. Today, those are table stakes – basic expectations.

Food Supply 199

Food Supply Restaurant Law Email Marketing Mobile Ordering 199

Modern Restaurant Management

FEBRUARY 25, 2021

3 in 4 restaurants plan on offering contactless ordering and payment options across all channels, with 61 percent utilizing contactless payments on-premise. Restaurants that are using online ordering for delivery and takeout expect. 42 percent of restaurants plan to invest in customer loyalty programs.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

APRIL 14, 2023

Since the early 2000’s, technology has been drastically changing year-over-year, including the way we travel, book hotels, and order food and beverages. As owner/operators think through and begin to overcome some of these operational hurdles, the results may show themselves even quicker than originally anticipated.

Hospitality 88

Hospitality Mobile Ordering Small Business Loyalty Program 88

The Rail

DECEMBER 11, 2023

By Dmytro Spilka, Contributor Embracing digital transformation and utilizing a digital ordering system can provide greater levels of convenience for your restaurant with better efficiency and cost-effectiveness. Taking the next step in readying your restaurant or food delivery service for digital ordering can come with many benefits.

Loyalty Program 59

Loyalty Program Ordering Mobile Ordering Online Ordering 59

Deliverect

MARCH 4, 2021

In this interview JP Then, the founder of Slerp , an e-commerce platform and order management system for the UK hospitality sector, shares valuable tips and tricks for the modern omni-channel restaurant that wants to optimize their online sales channels. How has online and mobile ordering changed the restaurant industry?

Online Ordering 145

Online Ordering Mobile Ordering Email Marketing Website Management 145

EATER

JANUARY 5, 2022

But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. Why should geography determine what restaurants you can order from?

Food 144

Food Mobile Ordering Online Ordering Food Order 144

ChowNow

DECEMBER 16, 2020

Since the start of the COVID-19 pandemic, roughly half of all consumers have ordered delivery from a restaurant, and delivery sales have increased by 120 percent. Mobilize your restaurant’s customers to break up with third-party delivery apps. Depending on the type of cuisine you serve, some of your dishes may not travel well.

Delivery 78

Delivery Email Marketing Mobile Ordering Online Ordering 78

Modern Restaurant Management

APRIL 17, 2020

I own a restaurant supplies delivery service and a month ago we were faced with a warehouse full of food and perishables and massive orders that were suddenly cancelled. The community was now aware of how they could help by ordering takeout and buying gift cards. We all had to act quickly. But we only had two locations in the Bay area.

Food Supply 189

Food Supply Mobile Ordering Supplies Back of House 189

Culinary Cues

MAY 15, 2021

Brick and Mortar weighs us down: Requiring customers to travel to you puts the weight of participation on their shoulders and the responsibility for push and pull marketing in the hands of the operator. Does your model work better as a mobile restaurant or strictly on-line through a ghost kitchen?

Customer Experience 390

Customer Experience Cash Management Customer Service Front of House 390

Squirrel Systems

DECEMBER 17, 2020

Do you need online ordering? Better management of takeout and delivery orders? Success now depends on going off-premise with mobile online ordering, attracting repeat customers with loyalty, and giving guests the convenience and safety of contactless payments. Contactless payment? Some conditions apply.

Mobile Ordering 52

Mobile Ordering Loyalty Program Online Ordering Certification 52

Social Hospitality

AUGUST 13, 2020

For example, taking and processing orders, accommodating new arrivals at hotels and venues, processing booking and customer information, processing check-outs faster, and much more. Aside from financial savings, it’s also important to note virtual receptionists can help expedite numerous processes.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

7 Shifts

NOVEMBER 2, 2021

Employees have the opportunity to achieve a healthier work-life balance under this format, using the extra days to travel, spend time with loved ones, run errands, or just check out that movie they've been dying to see. In order to work that extra hour, employees will have to show up early or work later. around the world.

Employee Relations 397

Employee Relations Tip Distribution Front of House Mobile Ordering 397

Open for Business

JANUARY 28, 2024

We talked to Matt Cohen, founder and CEO of Off the Grid, a network of gourmet mobile food trucks that hosts weekly markets at various locations throughout the Bay Area. Select the right truck or van As Matt tells us, each state has different requirements for what the construction standards are for a legal mobile food unit.

Food Truck 78

Food Truck Food Social Media Mobile Ordering 78

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Next Restaurants

AUGUST 17, 2022

A full-time job of an SSL certificate is to encrypt data traveling from your website to the users. 5 Cybersecurity Tips to Protect Your Online Restaurant Business. Have an SSL Certificate Installed. Hence, encrypting data makes it challenging for hackers to pilfer details from your business site and customers.

Email Marketing 149

Email Marketing Certification Employee Relations Online Ordering 149

Modern Restaurant Management

MAY 8, 2020

88 percent of consumers are cooking more meals at home since stay-at-home orders went into effect in March. 88 percent of consumers are cooking more meals at home since stay-at-home orders went into effect in March. Mobile advance ordering will become normative, as well as alerting local customers to restaurant openings and any deals.

Marketing 177

Marketing Franchise Franchising Social Media 177

Restaurant Engine

JANUARY 12, 2022

In many instances in the last few years, 50% of restaurant revenue has come from order ahead sales. Not only can food trucks accommodate the order ahead business, but they can also provide food for their customers safely and outside. Food Truck Mobility is a Plus. Food Trucks are Expected to Keep Growing.

Food Truck 64

Food Truck Food Mobile Ordering Food Safety 64

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Automatic table management and tracking can assist in order timing, proper seating timing, and kitchen workloads. Online Ordering and Mobile Apps.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78