Modern Restaurant Management

APRIL 16, 2025

. “This offering enhances the sense of luxury and hospitality while also allowing guests to enjoy a more interactive and personalized moment at their table,” said Alessandro Piliego, Costa* General Manager.”It’s "Showcasing the WOW factor is key," Lucas Bumba, General Manager of Nisos Prime, explained. "We

Back of House 342

Back of House Customer Experience Customer Service Hospitality 342

Modern Restaurant Management

DECEMBER 5, 2024

Seasonal and specialty cocktail glasses that make signature drinks stand out. During the holiday season, for example, drinks like apple cider, warm bourbon cocktails, and spiked hot chocolate become even more special when served in distinctive, themed glassware of varying shapes, colors, and sizes.

Fine Dining 405

Fine Dining Consumer Goods Presentation Seasonal Menu 405

Modern Restaurant Management

OCTOBER 23, 2020

A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. With a thorough and well thought out training plan. With a thorough and well thought out training plan. Even seasoned restaurant professionals can use a refresher! Verbal Language.

Communication 447

Communication Training Dietary Restrictions Customer Service 447

ChowNow

MARCH 20, 2025

Instead of constantly playing defence with menu updates, imagine a centralized system that allows you to make menu changes instantly across every delivery app and direct ordering platform. What is Menu Management Software? Think of menu management software as the control center for all your restaurants menus.

Menu 195

Menu Management Management Online Ordering 195

Goliath Consulting

DECEMBER 12, 2024

The holiday season brings bustling crowds, higher sales, and festive celebrations, making it a prime time for restaurants and bars. These best practices can help you maintain a safe and enjoyable environment during this busy season. These best practices can help you maintain a safe and enjoyable environment during this busy season.

Bar 195

Bar Cash Management Seasonal Menu Email Marketing 195

Harbor Touch

MARCH 18, 2025

Their stories inspire these 10 proven restaurant management tips and tricks for success. Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. Staff Management 1. Training locks in that potential.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

NOVEMBER 24, 2024

For instance, "Discover which menu items are most popular among our target market" is a clear and focused goal. If your market research goal is to introduce a new menu item, you can measure its success by tracking its sales and customer feedback. Instead of having a vague goal like "Improve my business," make your goals more specific.

Marketing 370

Marketing Social Media SEO Customer Service 370

7 Shifts

APRIL 7, 2021

After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly. These actions called for creating different ways to train employees based on certain aspects of the job.

Training 370

Training Food Safety Customer Experience Insurance 370

7 Shifts

AUGUST 19, 2020

Pandemic or otherwise, staff turnover eats into your profitability and wastes a considerable amount of managers’ time. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Even your most seasoned staff can forget things.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

NOVEMBER 24, 2020

Restaurant owners are being forced to find a way to make it through winter with vastly reduced revenue, and many operators are scrambling to reallocate budgets and manage staffing to survive COVID-19. With slow seasons also comes the need to navigate seasonal layoffs and the task of hiring all the best people back the next season.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

7 Shifts

OCTOBER 28, 2024

It just goes to show how important drink pricing and cost management are to maximizing profits. Bars that effectively manage their inventory and reduce waste tend to maintain higher margins. Regular training and spot-checks also help maintain consistency, leading to better control over pour costs and higher profitability for your bar.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

ChowNow

MAY 23, 2025

You can have a crowd-pleasing menu, loyal regulars, and a packed dining roomand still watch your margins disappear. Too many restaurant menus are built on intuition and aesthetics, not real numbers. What Is Menu Engineering and Why Should You Care? Because not every dish thats popular is profitable.

Menu 195

Menu Seasonal Menu Point of Sale Online Ordering 195

Modern Restaurant Management

FEBRUARY 18, 2025

Sure, we all keep our excitement levels high when we first open, but over time, seasonality, employee issues, and the realization that weekends and evenings will never be yours start to chip away at that excitement. While rewarding at times, it often feels like a never stopping freight train of challenges that only you can overcome.

Social Media 432

Social Media Book Back of House Take-out 432

Culinary Cues

APRIL 23, 2023

Have you experienced the flavors and presentations of the items that may grace your menu? Do you understand the seasonality of ingredients and how to adjust for less than stellar quality or substitute ingredients that will bring you close to the same result in a recipe? Is this the extent of your knowledge of menu planning?

Seasonal Menu 520

Seasonal Menu Leadership Training Fine Dining 520

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

SEPTEMBER 11, 2023

By analyzing customer preferences, dining habits, and feedback, AI chatbots can send personalized messages to engage customers with new menu items, exclusive offers, and meal recommendations. Within a single chat interface, consumers can go through the entire menu, choose food and beverage products, add them to their cart, and make payments.

Technology 538

Technology Seasonal Menu Online Ordering Customer Service 538

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques.

Management 352

Management Management Operations Mobile Ordering 352

ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going. Are you overstaffed on slow days?

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Open for Business

OCTOBER 15, 2024

That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development.

Training 60

Training Management Management Loyalty Program 60

Culinary Cues

APRIL 23, 2022

The cost of raw materials seems to always go up, most ingredients that restaurants use are highly perishable, customer volume is less predictable than we would like, seasonal differences in quality are quite significant, the supply chain is out of step with demand, and waste seems to be a real problem in many operations.

Food 448

Food Seasonal Menu Waste Point of Sale 448

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

ChowNow

MAY 30, 2025

When business slows down, its easy to blame the season, the weather, or people not going out like they used to, but sometimes all customers need is a good reminder or the right reason to show up again. Promote a Limited-Time Menu Item Few things drive action like the phrase only available for a limited time. Dont do it manually.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

7 Shifts

NOVEMBER 15, 2024

How would you recommend menu items to guests to enhance their dining experience? Have you ever handled a situation where a customer asked for a dish not on the menu? What techniques do you use to upsell menu items or drinks? How do you manage stress during a busy service shift? What did you do?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

EATER

FEBRUARY 18, 2025

More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty. Rooms start at $45 in the high season.

Hotels 286

Hotels Seasonal Menu Back of House Small Business 286

Culinary Cues

NOVEMBER 17, 2020

In the kitchen – work responsibilities are divided into oversight and action positions – the number depending on the scope of the restaurant menu and the size of the operation, but basically there are chefs, cooks, and support staff. Each have specific duties and all have some shared responsibility. A cluster of artists accepting control.

Back of House 547

Back of House Seasonal Menu Customer Service Front of House 547

Modern Restaurant Management

NOVEMBER 15, 2022

Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. To do this, restaurants will either need to use lower cost food items or raise menu prices. Another way to introduce price increases is to introduce new elements to the menu.

Pricing 490

Pricing Food Supply Seasonal Menu Menu 490

The Rail

MAY 30, 2025

Although ambiance , narrative, and menu diversity drive choices just as much, convenience and quickness remain critical. Here, working with a seasoned commercial real estate broker becomes absolutely vital. Every sensory aspect in visual presentation, menu labeling, staff behavior, music, lighting, and aroma conveys a tale.

2025 130

2025 Loyalty Program Seasonal Menu Front of House 130

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. Others tend to emphasize their cheaper menu options. A quick look at your POS data will identify the top three selling items on your menu.

Marketing 567

Marketing SEO Front of House Website Management 567

7 Shifts

SEPTEMBER 19, 2019

But restaurant management is the glue that holds it all together. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. What is Restaurant Management? For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

JULY 15, 2021

To have a successful restaurant, the owner or manager must be skilled at managing both front-of-house and back-of-house functions. You might also consider cross-training some of your front-of-house staff to handle some kitchen duties during slow seasons. Running a restaurant can be a rewarding and demanding career.

Front of House 450

Front of House Back of House Seasonal Menu Food Order 450

Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. Often cashier team members at fast-casual or QSR restaurants are expected to manage multiple jobs and side tasks to keep the entire restaurant running smoothly.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Culinary Cues

JULY 4, 2021

CHANGE #1: The days of the fixed menu for restaurants should come to a halt. Without a clear understanding of where ingredient costs are going tomorrow and next month restaurants cannot afford to be shackled to a menu that is out of control. Smaller menus with changing content are the way to go.

2021 508

2021 Food Supply Seasonal Menu Supplies 508

The Rail

NOVEMBER 22, 2024

Whether you're a seasoned owner or just starting out, these tips will help you elevate the dining experience you offer. Invest in Staff Training The cornerstone of excellent customer service is a well-trained team. Be sure to build a reliable online reservation system to reduce waiting times and improve table management.

Customer Service 130

Customer Service Loyalty Program Customer Experience Point of Sale 130

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. The primary response was menu price increases, with nearly 61 percent of respondents adjusting prices to cope with the new reality.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

ChowNow

MAY 2, 2025

Youre not just managing food and staff, youre battling slim profit margins, high operating expenses, and constantly changing customer preferences. Poor financial management is one of the leading causes of restaurant failure, especially for new restaurants that dont yet have consistent foot traffic or reliable profit margins.

Email Marketing 195

Email Marketing Social Media Cash Management Leadership 195

7 Shifts

OCTOBER 2, 2019

If you’re transitioning to a restaurant management position, congratulations! But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285