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‘Marketing Doesn’t Stop at Getting Customers in the Door’

Modern Restaurant Management

. “Every guest touchpoint–whether it’s a dine-in experience, an online order, or even a response to a review – can influence future business,” Mike Eng, Senior Director of Vertical Expansion at Klaviyo, told Modern Restaurant Management (MRM) magazine.

Marketing 490
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Daily, Weekly, Biweekly? What’s the Best Pay Schedule for My Restaurant?

Modern Restaurant Management

After a rough few years due to the pandemic, restaurant workers now have a reason to celebrate: Their average hourly earnings have grown 66% from 2017 to April of 2024, according to data from the Square Payroll Index , compared to 40% growth for retail workers. Workers can also track their paychecks via website or app.

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2025 Cybersecurity Outlook for Restaurants 

Modern Restaurant Management

QR codes, for their part, can be exploited through phishing schemes, where hackers create fake codes to direct users to malicious websites. For one, they make restaurants more susceptible to skimming or other point-of-sale fraud tactics. Meanwhile, hackers can target digital wallets to intercept unencrypted payment data.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

2025 419
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Restaurants Turning to Automation

Modern Restaurant Management

More than 90 percent of restaurants have made, or plan to make, investments in kitchen automation technology, according to a report from Square that looks at the future of restaurants and retail. 58 percent of restaurants prefer to use their own app or website for delivery. 62 percent of revenue to come through those online channels.

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Digital Marketing Tips to Attract More Valentine’s Day Diners

Modern Restaurant Management

The National Retail Federation estimates that 41 percent of consumers will celebrate Valentine’s day with a special dinner or celebration at home. Give Your Website All of the Love. Restaurant websites should have a clean, uncluttered feel and customers should easily be able to navigate between pages.

Marketing 553
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How Restaurants Can Protect Themselves From Cyber Attacks

Modern Restaurant Management

Cybersecurity for restaurants is more important than ever because IT is an increasingly important part of both the restaurant sector and of retail more generally. Leading restaurants are teaming up with tech brands in order to offer their customers a better service, but many remain unaware of retail’s unique security challenges.