Modern Restaurant Management

MARCH 3, 2025

Working in a restaurant is no small feat. An Aon Hewitt study found that turnover was reduced by 31 percent at companies with a strong culture of employee appreciation compared to businesses with weaker recognition programs. Restaurant employees are the heart of the dining experience, and their commitment keeps the industry thriving.

Insurance 412

Insurance Healthcare Small Business Leadership 412

Modern Restaurant Management

JUNE 13, 2025

It’s a role built on purpose, passion and the belief that small actions can create big change. It’s a role built on purpose, passion and the belief that small actions can create big change. Snoozers who lead with their values and want to grow their own leadership skills. At Snooze, we see it differently.

Sustainability 251

Sustainability Loyalty Program Leadership Food Supply 251

Modern Restaurant Management

JANUARY 30, 2024

There’s an art to scaling any small business intelligently. KPIs lose relevance if unrealistic for teams execute across the business. In addition to substantial customer research, use concept tests for new offerings with small control groups to gather feedback and assess operational readiness before full unveilings.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

Culinary Cues

AUGUST 14, 2020

Growth seems to be one of those markers that define a successful business, yet there is ample evidence that growth can be a deterrent to success. It’s true of great restaurants, great retail stores, great investment firms, exceptional banks, small auto dealerships, and even local government offices.

Small Business 447

Small Business Leadership Customer Service Café 447

Restaurant Business

JUNE 17, 2025

It will allow DoorDash to help restaurants grow their on-premise business by turning reservations data into targeted marketing opportunities. He added that there is “a lot of opportunity” for DoorDash to keep growing its B2B business. It’s not clear just how large that business is today. billion last year.

Leadership 185

Leadership Advertising 2025 Reservations 185

Modern Restaurant Management

AUGUST 27, 2020

That was just the beginning of the coronavirus pandemic, but at Wolf’s Ridge Brewing, it was a clear sign of change and we immediately knew we’d have to adjust our business model. Our leadership team quickly realized if we wanted our staff to trust us during such an uncertain situation, we had to increase our transparency.

Tip Distribution 535

Tip Distribution Front of House Leadership Restaurant Law 535

Modern Restaurant Management

DECEMBER 22, 2020

But if your restaurant or industry related business has been able to stay open or expects to resume operations once we are on the other side of the pandemic, now may be the time to apply for a grant. Yes, a grant because they are for more than nonprofits. Showcase all Rewards and Recognition. First Timers Should Hire a Pro.

Employee Relations 547

Employee Relations Small Business Leadership Food Supply 547

Modern Restaurant Management

JUNE 20, 2022

Employees value knowing where they can improve, and how their contributions are helping the business. Look for additional ways to empower professional development and leadership skills. Small Gifts of Gratitude. Never forget the impact a small gift of gratitude can make.

Small Business 546

Small Business Social Media Hiring Leadership 546

Restaurant Business

JUNE 11, 2025

It brought in an outside consultant, and it focused on dinner, where Perkins sees an opportunity to do more business. Ascent is keen on growing Huddle House beyond small towns and into urban and suburban locations. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content.

Fast Casual 185

Fast Casual Front of House Back of House Leadership 185

Modern Restaurant Management

MAY 2, 2022

Make small changes. Small changes add up over time. These seemingly small efforts will make a huge difference in terms of employee happiness, satisfaction, and retention. In addition, restaurants need tech tools to: Help your business thrive. Consider closing on certain days to give overworked staff a break.

Food Safety 546

Food Safety Food Supply Waste Sustainability 546

Modern Restaurant Management

AUGUST 3, 2022

They lost business, closed for indefinite periods or even shut their doors permanently. I’m fortunate to say my business, Caliente Pizza & Draft House in Pittsburgh, has gone in the opposite direction. I’m fortunate to say my business, Caliente Pizza & Draft House in Pittsburgh, has gone in the opposite direction.

Communication 508

Communication Leadership Food Supply Back of House 508

Modern Restaurant Management

OCTOBER 19, 2020

So, how can the restaurant industry regain people’s trust and increase business? If employees know that by being honest, they’ll get help and support from their managers, they’re more likely to help you catch small issues that can be fixed immediately. Get a Better View of Your Business.

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539

Culinary Cues

APRIL 15, 2023

My town leaders, bless their hearts, try to figure out ways to strum up cash flow for small businesses. If you are not in the restaurant business, then maybe this sounds reasonable. This misconception about restaurants and profit reaches beyond the guest, the media, and town or city leadership.

Seasonal Menu 518

Seasonal Menu Café Point of Sale Social Media 518

Modern Restaurant Management

MARCH 16, 2020

The National Restaurant Association has provided a list of best practices to ensure business continuity. In the wake of the coronavirus / COVID-19 pandemic, RWCF’s full focus is on supporting workers, small business owners, and an industry in crisis. Click here to learn the 10 steps to take now. More than 2.45 and Canada.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

MAY 19, 2022

Senate failed to advance the Small Business COVID Relief Act of 2022 (S. "When Congress offered these restaurants the RRF lifeline, restaurant owners and operators made business decisions based on those commitments. " The $48 billion Small Business COVID Relief Act of 2022 (S. 4008), introduced by Sens.

Small Business 493

Small Business Government 2022 Dine-in 493

Modern Restaurant Management

NOVEMBER 8, 2022

After these episodes, my conversations with culinary leaders continue to highlight that a of people left the hospitality business for good. He said four things are important in this business: having an open mind, a good work ethic, a hunger for success, and enthusiasm. I previously mentioned some learning about leadership.

Food 450

Food Book Travel Leadership 450

Embrace the Suck

JUNE 18, 2021

With a never-ending list of things to be done and decisions to be made, one of the greatest challenges we all face as business owners is knowing which of the many things on our plate we should prioritize in order to move our business forward and achieve our goals faster. Here’s the thing. The statistics aren’t pretty.

Leadership 354

Leadership Small Business Coaching Marketing 354

Modern Restaurant Management

APRIL 14, 2020

" "As a small business owner these unprecedented times are very overwhelming," said Rick Fernandez, owner of 3N1 Sports Bar & Grill in San Diego. "Cox “Collectively, my leadership team has chosen to fight, and we want our franchisees to fight as well.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

SEPTEMBER 13, 2023

The importance of (and need for) managers’ frontline leadership spans both back-of-house and front-of-house, extending from the kitchen when cooks need help to the dining room handling guests’ needs. But having such emotional intelligence is no small feat.

Management 476

Management Management Coaching Front of House 476

Culinary Cues

DECEMBER 30, 2019

I have the privilege of working with many different restaurants and food businesses. Some are owned by individuals who have the knowledge and the wisdom of seasoned business people, while others struggle to find a path to survival. Some are very successful, while others are hanging by a thread.

Cash Management 359

Cash Management Point of Sale Leadership Website Management 359

7 Shifts

DECEMBER 16, 2022

And a great team can only thrive under outstanding leadership. their leadership sees team management as their greatest responsibility. They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2022 list.

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

Indoor Media

JUNE 17, 2020

Every small business is unique. While we are a bit biased and believe our advertising is the first, best way to advertise for all small businesses, we also believe that every business owner should explore the best way to advertise for themselves. Step 2: Identify Your Business Objective.

Small Business 143

Small Business Advertising Coupons Point of Sale 143

Modern Restaurant Management

AUGUST 3, 2022

They lost business, closed for indefinite periods or even shut their doors permanently. I’m fortunate to say my business, Caliente Pizza & Draft House in Pittsburgh, has gone in the opposite direction. I’m fortunate to say my business, Caliente Pizza & Draft House in Pittsburgh, has gone in the opposite direction.

Communication 419

Communication Leadership Food Supply Back of House 419

Sling

MARCH 26, 2022

It can also cause ripples throughout your business as a whole. You can avoid this negative impact by making employee retention a cornerstone of your business strategy. Do they exhibit the same ethics that you prize in your business? Some team members may wonder if their job is on the line. Are they extroverted or introverted ?

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Culinary Cues

FEBRUARY 27, 2025

Never doubt that a small group of thoughtful, concerned citizens can change the world. This is the sign of true leadership. Here are some that have, in the past, been posted on my office door when I was a chef and later as an educator. They continue to be a resource for me when I need a boost and hopefully may serve you as well.

Consumer Goods 290

Consumer Goods Presentation Leadership Dine-in 290

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. “The ability to customize delivery limits and costs to our customers was especially powerful, as it helped us remain competitive at a cost our business can afford.”

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

MARCH 3, 2025

Further, growth can dilute company culture, so strong leadership and employee engagement are both crucial. A small, thoughtful touch (like a surprise favorite dish or a thank-you note) goes a long way. They also had to figure out ways to extend their vision beyond their place of business with takeout, delivery, and meal kits.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Modern Restaurant Management

NOVEMBER 2, 2021

” “The willingness of a well-respected PE firm in the restaurant business like L Catterton to invest in BurgerFi is a testament to our growth potential. This combined entity will help fuel our aggressive growth plans for BurgerFi.” ” says Julio Ramirez, CEO of BurgerFi. 1 coffee hub in Tennessee,” Cody Rothwell.

Franchising 450

Franchising Franchise Leadership Beverage 450

Modern Restaurant Management

MARCH 19, 2020

Listen to experts from legal, business, and marketing to join us to discuss the lasting implications of the coronavirus outbreak. Seated is further offering a complimentary hour of individualized professional business advice via phone to any of its nearly 1,500 restaurant partners or any restaurant that may wish to become a Seated partner.

Seating 431

Seating Loyalty Program Small Business Restaurant Law 431

Modern Restaurant Management

JUNE 9, 2021

Naturally produce is the food of wellness, and can bring the nutrition and excitement restaurants can entice patrons with as business begins to shift closer to the pre-covid balance of retail and foodservice buy. Time will tell how much consumer habits will re-adjust as businesses is opening back up. Ghost Kitchen Roll Out.

Kitchen Safety 421

Kitchen Safety Food Supply Fast Casual Food Safety 421

The Rail

JUNE 11, 2025

Consider foot traffic, parking availability, nearby businesses, and zoning regulations. Talk to local business owners, visit during peak and slow hours, and imagine what your day-to-day operations would look like there. Visit their facilities, ask for references, and start with small orders to test reliability.

Management 147

Management Management Equipment Hiring 147

7 Shifts

SEPTEMBER 9, 2024

Hiring and retaining staff has always been a challenge for businesses in the food industry. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. Equip your managers with leadership skills that go beyond simply assigning tasks.

2024 335

2024 Social Media Insurance Leadership 335

Goliath Consulting

APRIL 18, 2025

Whether its remembering a regulars order or simply offering a sincere greeting, small actions can build emotional loyalty that no discount or trend can match. Hiring for personality, providing empathy-based training, and empowering staff to go the extra mile all contribute to a strong hospitality culture.

Hospitality 221

Hospitality Email Marketing Mobile Ordering Customer Service 221

Modern Restaurant Management

MARCH 13, 2020

"It's a challenging time for restaurants — large and small — and we believe that there are some practical steps restaurants can take to address the social distancing concerns you and many are voicing today," said Susie Fogelson, Founder/ CEO, F&Co. "First Pellegrini, Jr. president of PK Boston.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Culinary Cues

APRIL 29, 2022

This is a direct message to all of those young cooks just starting out, dishwashers, culinary students, and seasoned veterans of the kitchen – you can go as far as you want to go in the food business as long as you are willing to put in the work, build a plan, and stick to the plan. Am I exaggerating? Am I exaggerating?

Influencer 448

Influencer Small Business Book Take-out 448

7 Shifts

MARCH 23, 2022

In 1965, Greek immigrant James Giftos opened a stall at Macomb Mall in Roseville, Michigan, with a small menu including the Coney Island-style hot dog topped with chili, mustard, and freshly diced onions. Even though National Coney Island didn't find a solution, they did what any great business does: adapt. The 7shifts solution.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Modern Restaurant Management

SEPTEMBER 10, 2021

“With Adam’s industry experience, he is the ideal leader and visionary to make our rapidly expanding business an even more well-oiled machine,” said Michael Goldberg, CEO Ike’s Love & Sandwiches. Habit Signs Franchise Development Deal. Brands restaurant, KFC.

Franchising 471

Franchising Franchise Food Fast Casual 471