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Building Resilient and Less-Stress Restaurant Operations

Modern Restaurant Management

The restaurant industry is fast-paced and demanding, with constant pressures to deliver excellent service while managing operations smoothly. Discover practical strategies to reduce stress and establish clear standard operating procedures, or SOPs, to create a sustainable work environment.

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration. Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills.

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Overlooked Traits When Hiring Restaurant Managers

Modern Restaurant Management

When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. A manager who can adapt to new trends, customer needs and operational challenges will ensure the restaurant continues to stay competitive in their market. So, focus on these attributes.

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From Restaurant GM to Multi-Unit Leader: Why These Promotions Often Fail—and How to Fix It

Modern Restaurant Management

After all, a high-performing GM has already mastered running a restaurant, hitting numbers, developing teams, and managing day-to-day operations, so giving them more locations should be a win. Successful GMs excel at hands-on leadership. GMs typically focus on operational execution, such as managing labor, food, and staffing costs.

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Are You a Manager or Leader? Here’s How to Tell and Why It Matters

Modern Restaurant Management

Leadership and management are terms often used interchangeably, but they’re far from the same. However, long-term growth requires more than operational expertise. It demands visionary leadership. Leadership isn’t about wielding authority; it’s about influence. Can You Be Both?

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Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

Seamless restaurant operations, where the crew anticipates customers’ and coworkers’ needs and easily course-corrects, require more than technical know-how and vetted organizational systems. Identifying Leadership Potential Motivating others and setting a positive example are valuable leadership skills, even in non-managerial positions.

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Training Shift Leads To Think Like Operators — Not Just Managers on Duty

Modern Restaurant Management

The first is a manager on duty, and the second is starting to think like an operator. And as your leads connect the dots, they’ll also start to understand the financial impact of holding a server too long or the operational risk of skipping a line check. That’s when you’re building real operational thinkers.