Modern Restaurant Management

SEPTEMBER 13, 2023

Along with more obvious employee morale boosters like higher pay, what struck us most in the data was how managers often play an outsized role in staff retention—they can make or break continuity, depending on how they go about their jobs. The good news? But having such emotional intelligence is no small feat.

Management 185

Management Management Coaching Front of House 185

Modern Restaurant Management

MARCH 13, 2020

For myself, as a lifelong and collegiate-level athlete, I am reminded of the lessons in leadership taught to me by coaches, my family, and professional mentors. In terms of leadership, it can be difficult at times to trust the process during times of change, especially as it relates to circumstances outside of human control.

Leadership 212

Leadership Sports Catering Customer Service 212

7 Shifts

SEPTEMBER 15, 2020

Restaurant managers do it all. One minute you’re planning shifts, then checking inventory, then making drinks and bussing tables—and before you know it, your shift is almost over and you haven’t even started your core management tasks. That’s where our restaurant management checklist templates come in.

Management 195

Management Management Download Leadership 195

Modern Restaurant Management

MAY 22, 2024

. "This transaction reflects Subway's long-term growth potential, and the substantial value of our brand and our franchisees around the world," said John Chidsey, CEO of Subway, adding that there are no anticipated changes to the company's leadership team, strategic focus or operating plans.

Front of House 185

Front of House Back of House Leadership Franchise 185

Culinary Cues

MARCH 3, 2024

What teams seek to find is leadership in this regard and not the subservient desire to be led. group’s function contrary to common purpose except to add oxygen to their group-serving purpose of discord and animal gratification. Success happens because of the sense of team and the leadership that sets the stage for this to occur.

Leadership 368

Leadership Restaurant Law Social Media Sports 368

Culinary Cues

FEBRUARY 2, 2024

Employees must be properly trained and then given the responsibility and authority to make those decisions that fit their position. [] SERVE: Respect means that everyone involved in the restaurant is in the service business. That they are to present themselves as ladies and gentlemen, serving ladies and gentlemen (The Ritz Carlton Credo).

Training 351

Training Uniforms Leadership Customer Service 351

7 Shifts

DECEMBER 16, 2022

And a great team can only thrive under outstanding leadership. their leadership sees team management as their greatest responsibility. With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. The team turned to 7shifts to help them manage their workforce.

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

7 Shifts

AUGUST 2, 2022

From what culture is, to how it's built, and how to use servant leadership, a lot of ground was covered. Leaders are there to serve their team. We learned that people more often leave their manager than leave their job. And so there's just not enough training we can do for leadership. The key to success?

Leadership 370

Leadership Webinar Hiring Training 370

7 Shifts

OCTOBER 2, 2019

If you’re transitioning to a restaurant management position, congratulations! But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

EATER

JULY 24, 2020

Among other demands, the letter calls to diversify the board of trustees, and make events more equitable On July 16, a large group of James Beard Foundation employees sent a letter to the foundation’s senior leadership team, outlining a list of demands for the future of the organization.

Leadership 145

Leadership Hiring Events Audits 145

7 Shifts

APRIL 21, 2023

By being reliable and great with customers, Bhushan moved up to assistant manager and then store manager. Bhushan eventually moved on to become a district manager at Taco Bell, and then a market manager. In that leadership position, he created classes for managers on skills like leadership and cost control.

Leadership 195

Leadership Training Front of House Customer Experience 195

Modern Restaurant Management

FEBRUARY 9, 2024

While customers are constantly inundated with engaging visual messaging, the other critical stakeholders – the internalones, like home office staff, frontline team members, franchisors, and corporate leadership – often find themselves overlooked.

Communication 185

Communication Franchise Franchising Leadership 185

Modern Restaurant Management

MARCH 18, 2020

In a video message to members of the Union Square Hospitality Group family, CEO Danny Meyer announced company layoffs and called on the industry and goverment to work together to provide enlightened leadership in this time of crisis. If ever there were a time to call on the government to provide enlightened leadership, it is now.

Leadership 150

Leadership 2008 Government Sustainability 150

The Restaurant Times

JUNE 18, 2021

He has over 15 years of experience in QSR franchising and operations, managing portfolios of up to £15mm. Restaurants also need to diversify their service models and bring in technology to serve their customers better. Shakeel is a graduate in Business Economics from the Queen Mary University of London.

Franchise 98

Franchise Franchising Leadership Mobile Ordering 98

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. What do you hope readers take away from the book?

Coaching 106

Coaching Franchise Franchising Leadership 106

Restaurant365

JUNE 10, 2021

IRVINE, CA and AUSTIN, TX (June 10, 2021) – Restaurant365 , the leading all-in-one restaurant management platform, today announced the acquisition of Compeat , well-known in the industry for pioneering feature-rich restaurant back office, workforce and business intelligence software.

Management 102

Management Management Marketing Demo 102

Culinary Cues

JANUARY 23, 2023

Measuring how the “carrot rule”, is applied is the job of the coach, manager, or in our case chef. One of the most important statements about leadership and management I ever heard has stuck with me for decades: “If you are not serving the customer (fan) directly, then your job is to serve the person who is.”

Coaching 374

Coaching Sports Point of Sale Take-out 374

Culinary Cues

DECEMBER 30, 2019

In all cases they begin with the same goals: prepare and serve great products that are consistent and offered with a smile, build success on a steady flow of sales and controlled profitability, and do all of this with pride. Ignore them and they will find someone else to pay attention. [] CONFUSING LEADERSHIP AND MANAGEMENT.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

7 Shifts

MARCH 23, 2022

Since then, the brand has grown to 16 locations across Michigan, continuing to serve those beloved All-American classics. They ate up manager time and didn't resonate with a younger workforce. Each store and manager had their own system: pen and paper, Excel, corkboards. And schedules took managers two to three hours every week.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Modern Restaurant Management

JANUARY 23, 2024

To learn more, Modern Restaurant Management (MRM) magazine received expert insights from Gregg Majewski, Founder & CEO of Craveworthy Brands and former CEO of Jimmy John’s Sandwiches. Sometimes, new leadership can bring new perspectives and opportunities to a stalled and tired brand. Is this a sign of things to come?

Leadership 98

Leadership Consumer Goods Customer Experience Franchise 98

Sling

MAY 20, 2023

Though some employees, teams, or departments may be working on individual tasks or projects , those tasks should serve the purpose of achieving the overarching goals that you’ve set for your organization. The cost leadership strategy makes your business more attractive to clients and customers, but it’s not without its concerns.

Leadership 148

Leadership Customer Service Pricing Marketing 148

Modern Restaurant Management

OCTOBER 11, 2022

With new leadership and Bounteous as a growth partner, Blaze evolved their digital strategy, started communicating using their brand story and segmenting based on customer behaviors and brand interactions. These communications were heavy on discounts and had little brand voice or personality.

Social Media 214

Social Media Email Marketing Customer Experience Communication 214

7 Shifts

OCTOBER 31, 2022

The management team. This section gives a high-level overview of the business you're looking to start: tell investors what your restaurant is all about, who your team is, and how you're going to serve the market. Some mission statements are short and to the point, like Ninety Nine's (“A Passion to Serve”). Management team.

Point of Sale 398

Point of Sale Back of House Document Download 398

7 Shifts

AUGUST 27, 2020

But it will help get employee-manager relations off on the right foot, and show new staff they have the training and support from their team to learn and grow. Tie it in with your expectations of staff and highlight that top performers may have the chance to progress to management positions. Okay, that might be a stretch.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

NOVEMBER 7, 2023

It allows businesses to engage with current customers and help build organic brand ambassadors while also serving up content in front of new customers. Prioritize Building and Managing Your Website There’s a new trend where restaurants are opening locations without creating a website. In many cases, trends are a good thing.

Marketing 199

Marketing Social Media SEO Front of House 199

Modern Restaurant Management

DECEMBER 18, 2020

Modern Restaurant Management (MRM) magazine visited with Tap 42's VP of Development Alex Rudolph at the Aventura location just prior to the pandemic. "Constant changes to rules tested the brand but Tap 42 relied on their leadership and strong culture to rebound and envision an even brighter future.

Leadership 170

Leadership Magazine Online Ordering Outdoor 170

Sling

OCTOBER 9, 2020

In this article, the management experts at Sling discuss the question, “What does human resources do?” Strategic planning — also known as strategic human resource management or SHRM for short — is a holistic approach to managing your business’s workforce to ensure growth and, ultimately, success. What Does Human Resources Do?

Management 78

Management Management Employee Relations Recruiting 78

Modern Restaurant Management

MARCH 1, 2022

It helps managers, cooks, the wait staff, and hosts to do their jobs more effectively while fostering loyalty because employees feel empowered and supported. But as important as software is to employee empowerment, equally critical is their professional growth and development.

Front of House 229

Front of House Loyalty Program Back of House Training 229

Sling

OCTOBER 9, 2020

Regardless of the size of your team, human resource management is crucial for the success of your business. In this article, the experts at Sling focus on human resource management so you fully understand what it is, why it’s important, and how it can affect your business for the better. What Is Human Resource Management?

Management 78

Management Management Loyalty Program Recruiting 78

Modern Restaurant Management

OCTOBER 19, 2023

Quick-serve brands are leading the trend, and not just for restaurants, but for franchises overall. But it’s not just newbies to franchising – or restaurant franchises themselves, for that matter – that need to stay on top of the management intricacies that characterize the business.

Insurance 98

Insurance Franchise Franchising Document 98

Modern Restaurant Management

MAY 2, 2022

Software will also allow leadership teams to make data-based decisions, spot trends, and mitigate risks. Choose an integrated solution that will allow you to seamlessly manage various aspects of your operations (e.g., Manage your suppliers. safety, quality, inventory, predictive ordering, etc.) in one tech stack.

Food Safety 216

Food Safety Food Supply Waste Sustainability 216

Modern Restaurant Management

JUNE 20, 2022

For example, maybe an employee wants to test out delivery driving or move into managing technology. Look for additional ways to empower professional development and leadership skills. A digital scheduling system eliminates the hassles of managing multiple employees' schedules and countless hours of time.

Small Business 216

Small Business Social Media Leadership Hiring 216

Culinary Cues

AUGUST 21, 2023

But this became more difficult when restaurants serve a larger role in American life. Restaurants, to be successful, had to be flexible with what, how, and when they served and respond with appropriate pricing. Managing the restaurant became so much more difficult than it was a generation before. In some form, this will return.

Back of House 390

Back of House Food Supply Government Dine-in 390

Modern Restaurant Management

FEBRUARY 22, 2024

Deploying James Beard Foundation Leadership The Foundation’s leadership will use its influence and platforms to raise awareness and mobilize a groundswell of voices for change across the industry. Hosting Roundtable Conversations The Foundation will facilitate roundtable discussions involving chefs, policymakers, and experts.

Food Supply 106

Food Supply Leadership Social Media Education 106

Modern Restaurant Management

FEBRUARY 24, 2023

” How do you manage to carve out the time for your works, studies and yourself? For example, my overall professionalism with writing, speaking, and leadership has been impacted positively. It is a field that allows you to give back, allows you to serve others, and make their experience amazing.

Education 176

Education Back of House Training Leadership 176

Culinary Cues

JUNE 29, 2022

We learned a great deal about ourselves, those people with whom we work, and those we serve. We managed to swallow our pride and accept critique if it was given as a way to help and not to demean. RESPECT: Respect every person you work with, work for, and serve. We learned what it meant to follow and how to prepare to lead.

Education 411

Education Take-out Leadership Café 411

Ken Burgin

JUNE 6, 2023

I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. Learning Modules : Use ChatGPT to develop comprehensive learning modules on restaurant operations such as reservation management, handling peak hours, and providing excellent service.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68