Modern Restaurant Management

JULY 27, 2020

The initial inclination is to shift resources away from communications efforts, but restaurants should not abandon the innovative marketing strategies they have developed and executed during the shutdown to survive. But determined restaurateurs stayed afloat with a lot of hard work and a little innovation. Family Meal Packages.

Innovation 576

Innovation Marketing Loyalty Program Social Media 576

Modern Restaurant Management

JANUARY 30, 2025

. “As we celebrate this milestone, it’s inspiring to see the next generation bring fresh energy and innovative ideas to the table, ensuring we remain a leader in food marketing for years to come.” At Thought For Food & Son, we take pride in campaigns like these that go beyond traditional marketing.

Social Media 386

Social Media Innovation Sustainability Marketing 386

Modern Restaurant Management

DECEMBER 20, 2023

To position your restaurant at the forefront of innovation, consider the following four key strategies and techniques: Seasonal and Trending Eats In a culinary landscape defined by constant change, incorporating seasonal ingredients and aligning with trending topics is a powerful strategy for attracting customers.

Customer Experience 493

Customer Experience Innovation Social Media Seasonal Menu 493

Modern Restaurant Management

MAY 19, 2025

Yet even then, operators were innovating—often quietly and creatively. One constant has always stood out: this industry never stays still. Today’s hospitality platforms are no longer just about taking orders or processing payments. Take digital kitchen management platforms, for example. Real-time insights?

Hospitality 275

Hospitality Front of House Back of House Mobile Ordering 275

Modern Restaurant Management

APRIL 11, 2025

Minimizing Menu Price Increases : Just because diners are still eating out and ordering in, does not mean they are happy about higher menu prices. What should restaurant operators take away from the survey results? They’re dining out more frequently, with 48 percent planning to increase their visits.

Loyalty Program 439

Loyalty Program Social Media Front of House Back of House 439

Modern Restaurant Management

DECEMBER 31, 2024

2025 Culinary Trends Ingredients on the Rise Takes On Tahini Known for its richer and toastier flavor, black tahini will be featured on menus with versatility ranging from black tahini noodles and black tahini ice cream to tahini lattes and cocktails on the beverage side. .” That’s where the NEXT Flavor Report comes in.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

AUGUST 30, 2021

Meltwich was able to easily integrate its POS system with its delivery platform of choice, ensuring that the restaurant brand never missed a beat or lost out on a potential online order while avoiding the extra fees that are commonly associated with integrating a new provider into a POS system. The Importance of Robust IT Support. market.

Innovation 493

Innovation Technology Franchising Franchise 493

Modern Restaurant Management

JANUARY 28, 2025

While managers excel at planning, organizing, and maintaining day-to-day stability, leaders inspire, innovate, and challenge the status quo to drive change. Encouraging Innovation : Creating an environment where new ideas and calculated risks are welcomed. Let's examine two examples to see how these roles play out in real life.

Management 422

Management Management Leadership Restaurant Law 422

Modern Restaurant Management

JUNE 3, 2025

While it's crucial to stay informed, stepping back and allowing experts to take charge can be key to overcoming these challenges. This will also allow the operator to concentrate on the operational and menu aspects, ensuring that both customer service and menu innovation remain exceptional and continuously evolving.

Marketing 380

Marketing Loyalty Program Email Marketing Customer Experience 380

Modern Restaurant Management

JUNE 13, 2022

This number has only grown in the past few years as the pandemic pushed restaurants to implement extensive carry-out options and provide more single-use, non-recyclable utensils, bags, and containers. My vision as a climate advocate and inventor-turned-entrepreneur is to create innovations that reduce environmental impact.

Sustainability 474

Sustainability Innovation Recycling 2030 474

Modern Restaurant Management

DECEMBER 18, 2024

. – Misty Chalk, vice president, Americas at BrightSign AI Continues to Revolutionize Restaurant Operations and Guest Services: The restaurant sector is poised for a seismic shift as AI integration takes center stage. The restaurant sector is poised for a seismic shift as AI integration takes center stage.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

EATER

NOVEMBER 1, 2024

Here’s why they fell out of love in the first place. It became a little easier to knock the habit when I started working from home, but I’d still swing through the drive-thru a few times a week for a drink whenever I needed an afternoon boost or was too lazy to drag out my Aeropress. I used to be a near-daily Starbucks drinker.

Customer Experience 328

Customer Experience 2003 2006 Point of Sale 328

Modern Restaurant Management

DECEMBER 17, 2024

Still, keeping a steady team remains the top challenge, highlighting the need for ongoing innovation in restaurant workforce management. Embracing these innovations will be essential to meeting the evolving needs of the industry and its workforce. At the same time, technology is poised to play an even bigger role in the coming year.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

JANUARY 6, 2025

If tariff hikes take place in the late spring, for example, the growing season will feel immediate impact; the affected countries, particularly Mexico, aren’t going to stand around and take it. "Rather than innovating and growing, manufacturers will shift to compliance mode. Sysco and Amazon)," he said. "Getting

2025 398

2025 Food Food Supply 2024 398

Modern Restaurant Management

JANUARY 17, 2025

. "By doing so, they can attract and foster repeat purchases from consumers are who either on GLP-1 medications or taking GLP-1 supplements," she said. "This ” Industries beyond food and beverage, including beauty, wellness, and pharmaceuticals, can explore cross-sector collaborations to serve this demographic.

Beverage 410

Beverage Magazine Retail Education 410

7 Shifts

NOVEMBER 24, 2024

Let’s take the guesswork out of starting your food business and set your establishment up for success. Do you want to find out which food items your customers love the most? Here, you take a look at the GDP growth, unemployment rates, and inflation in the restaurant industry. Start by deciding what you need to know.

Marketing 370

Marketing Social Media SEO Customer Service 370

Modern Restaurant Management

DECEMBER 5, 2024

As we approach the busiest time of year for in-store bakeries, flavors like pumpkin and peppermint take center stage across the country. These classic flavors are beloved by many, but there’s also an appetite for innovative twists and new sensations that capture the essence of the season in exciting ways.

Seasonal Menu 221

Seasonal Menu Consumer Goods Customer Experience Social Media 221

Modern Restaurant Management

OCTOBER 23, 2024

Restaurant operators searching for something versatile that will cross the dayparts need to look no further than their breakfast menu as waffles have been breaking out of the morning. Also, with its versatility across day parts, operators don’t have to bring in additional SKUs for new menu innovations.

Back of House 221

Back of House Seasonal Menu 2024 Customer Experience 221

Modern Restaurant Management

APRIL 14, 2025

The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations. To delve more deeply into the results, Modern Restaurant Management (MRM) magazine reached out to Hope Neiman, Tillster’s chief marketing officer.

Loyalty Program 333

Loyalty Program 2025 Fast Casual Mobile Ordering 333

Modern Restaurant Management

JANUARY 24, 2025

" To learn more about the courses and induction cooking methods, Modern Restaurant Management (MRM) reached out to Chef Chris Galarza, Founder of Forward Dining Solutions LLC and Co-founder of EcoChef, who assisted in Chatham’s induction conversion and who helped design Chatham’s ACF courses.

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

APRIL 17, 2025

Today, we offer an innovative, all-in-one solution that helps our partners with everything from giving them a deeper understanding of who their guests are to maximizing revenue. When issues are identified, we take additional steps to trace and identify other reservations connected to these known problematic users.

Reservations 251

Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

MARCH 21, 2025

Technology doesn’t just level the playing field; it allows mom-and-pop shops to improve efficiency, reduce wait times, and enhance the customer experience in ways that were once out of reach. Take a busy corner café, for instance. The result? However, customer expectations are constantly evolving. The challenge?

Technology 221

Technology Front of House Customer Service Back of House 221

Modern Restaurant Management

MAY 8, 2025

Modern Restaurant Managment (MRM) magazine reached out to Shannon O’Shields, VP of Marketing at Rubix, to learn more on how anti-texture is redefining mouthfeel, why it's so important , and what restaurants can do to capitalize on this growing trend. A leader in innovative beverage textures in the foodservice segment is Starbucks.

Social Media 252

Social Media Beverage Influencer Innovation 252

Modern Restaurant Management

SEPTEMBER 15, 2020

As the nation grapples with another wave of restaurant closings and reduced dining room capacity, establishments must quickly respond to the cry for innovation in the industry. Data shows that guests want to dine out but safety concerns are the biggest factor holding them back. No-Touch Menus. Local Promotional Planning.

Technology 600

Technology Guest Recovery Kitchen Safety Social Media 600

Modern Restaurant Management

JUNE 28, 2022

The service robots operate at two levels of intelligence- from delivering food to taking care of consumer’s queries. The company's robots are designed to perform tasks, such as delivering food and drinks to customers at hotels and airport lounges, handling check-in and check-out services at hotels, and even carrying luggage.

Delivery 575

Delivery Food Customer Service Front of House 575

Modern Restaurant Management

MAY 1, 2025

For a deeper dive into what restaurant operators need to know about this trend,, Modern Restaurant Management (MRM) magazine reached out to Geoff Michener, CEO & Founder, dataplor. What parts of the country are you seeing this trend play out? In years where February numbers continue to lag, it could be for various reasons.

Influencer 283

Influencer 2025 2023 2024 283

EATER

APRIL 8, 2025

And in Chicagos Union Station, surrounded by fast food, I once watched a child reach into a huge plastic tub of ice cream, relabeled in slanting marker as Annas Sundays Best, and pull out a homemade scone, the look of happiness radiating from her.

Training 290

Training Food Travel Social Media 290

EATER

OCTOBER 31, 2024

While there may be overlaps and innovative fusions with traditional Eurocentric pastries, I believe it is equally important for us as Mexican bakers to preserve the integrity of our traditional breads.” I was angry that it was taking so much of my energy and my creativity, and I wasn’t really building a future for myself,” she says.

Consumer Goods 325

Consumer Goods Customer Experience Social Media Take-out 325

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

FEBRUARY 11, 2025

What did the process of removing seed oils from the menu involve and how long did it take to make it scalable across the brand? This initiative was a multi-year effort that demanded extensive sourcing, innovation, and close collaboration with our culinary team and suppliers. Others have food allergies and need options they can trust.

Social Media 252

Social Media 2022 Sourcing Menu 252

Modern Restaurant Management

JUNE 6, 2025

There are not enough workers, and for an industry with a long history of high turnover rates and seasonal fluctuations such a long running labor shortage could quickly cause things to spiral out of control. Rather than just another hiring season, or a lull, labor-intensive industries such as restaurants face a permanent labor shortage.

Recruiting 252

Recruiting Front of House Back of House Training 252

Modern Restaurant Management

MARCH 24, 2025

Restaurant brands are seeking out emerging technology to be more efficient and using data analytics to improve the drive-thru experience and this is only the beginning, according to Tim Tang, Director of Enterprise Solutions at Hughes. "The conversation between employees and customers is a rich resource of actionable insights.

Loyalty Program 307

Loyalty Program Mobile Ordering Coaching Customer Experience 307

Modern Restaurant Management

APRIL 9, 2024

A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024. Moving to Multichannel Dining Experiences Dining out is… back? So, what’s the solution? Food availability is often in flux.

2024 508

2024 Mobile Ordering Front of House Fast Casual 508

Modern Restaurant Management

MAY 20, 2025

Take this approach to another level by not just highlighting quality in messaging, but upleveling campaigns with enhanced product imagery and engaging, mouthwatering ads. Taking a local market approach, it combines this idea of premium quality with LTOs offering daily deals and freebies to drive interest, demand and repeat visits.

Fast Casual 221

Fast Casual Casual 2025 Dietary Restrictions 221

Modern Restaurant Management

DECEMBER 16, 2024

A staff of skilled, experienced team members keeps dining rooms running smoothly, boosts efficiency in the kitchen, builds goodwill with customers, and pushes restaurants to innovate – all of which contribute to business success and sustainability. Flexible scheduling is a highly effective method of combating burnout and disengagement.

Hiring 251

Hiring Employee Relations Coaching 2025 251

Modern Restaurant Management

FEBRUARY 17, 2025

Eggs have become a staple item for innovation in quick-service restaurant entrees, and marketing trends like the emergence of all-day breakfast have significantly boosted egg demand.” "Take these opportunities to evaluate other P&L lines to see where you can capture some savings that can offset the cost of eggs.

Hospitality 221

Hospitality Food Supply Seasonal Menu 2025 221

Modern Restaurant Management

JUNE 18, 2021

A circular economy moves away from the make-take-waste model and toward a model in which we design out waste and pollution, keep products and materials in use, and regenerate natural systems. We can tap into innovation to solve food sustainability challenges. Adopt Restaurant Innovations. The opportunities are endless.

Sustainability 508

Sustainability Tip Distribution Food Food Supply 508