Modern Restaurant Management

MARCH 21, 2025

Every order placed at a kiosk generates valuable data, allowing restaurants to better understand customer preferences, forecast demand, and optimize menu offerings. Blending Tradition with Innovation Despite the ever-rising reliance on technology, human connection remains at the heart of the restaurant industry. The challenge?

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Technology Front of House Customer Service Back of House 221

Modern Restaurant Management

JUNE 16, 2025

"The menu implications are here and are impacting consumer demand," he said. "The "This is especially true for part-time and seasonal employees. "Installing software that can better manage inventory or can help customers self-serve can save time and may allow restaurants to operate longer with fewer staff.

Supplies 221

Supplies Operations Food Supply Consumer Goods 221

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. YES – the menu is that important! The menu comes first and should reflect the philosophy of the owners and chef and how the operators expect to be perceived by the public.

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Menu Seasonal Menu Front of House Reference 482

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Growing menu innovation and healthy fast food further drive the growth of the market. billion in 2024 and is anticipated to rise at a CAGR of 3.74

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Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

FEBRUARY 15, 2022

Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. Tocaya uses digital tableside ordering to give customers the option to quickly view the menu and reorder items without having to interact with staff or wait in line.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Restaurant Business

JUNE 11, 2025

The convenience-retailing giant on Wednesday announced a Craveables Value Menu, pitting it in head-to-head competition with fast-food chains also looking to win consumers over with low prices. Wendy’s launched a 100 Days of Savings summerlong promotion, serving up a variety of deals through its app. By Heather Lalley on Jun.

Fast Casual 175

Fast Casual Cash Management Leadership Retail 175

Perfect Daily Grind

FEBRUARY 25, 2020

And businesses that don’t serve these risk losing out to competitors. But which cold and sparkling drinks should you be serving? Why Serve Cold & Sparkling Drinks? A Growing Demand For a Wider Menu. Serving nitro coffee on tap. Menu Variety. And how can you do this profitably and efficiently?

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Serving Beverage Café Consumer Goods 209

Modern Restaurant Management

MARCH 18, 2021

While there are clear benefits to an all-digital menu system, to get the most out them, you must first take a step back to re-examine what your menu means to you. Your menu: Part love letter, part manifesto, instructions for use and a bill of goods, all rolled into one. Should your menu move to the cloud?

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

JUNE 13, 2024

These timeless menu items have been meticulously crafted and perfected over the years, holding a special place in the hearts (and stomachs) of many. Finding a delicate balance between tradition and innovation is often the key to success for QSRs and other establishments.

Seasonal Menu 309

Seasonal Menu Loyalty Program Innovation Point of Sale 309

Modern Restaurant Management

JANUARY 31, 2025

Nearly two-thirds (65 percent) say they plan to increase their number of locations in 2025, and 74 percent plan to expand their menu offerings, leaning into new experiences and experimentation to power their growth. The fully cooked product heats quickly, enabling c-store operators to easily add bacon to a host of their menu options.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

AUGUST 5, 2020

“I wanted to make sure the whole menu, flavors, and even the packaging was on point,” said Tyga. ” The online menu offers crispy, oven-baked chicken bites in three different spice dusts including Black Garlic, Lemon Black Pepper, and Peri-Peri, a mix of tangy, sweet and spicy. .”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JANUARY 13, 2020

Available through March 8, On The Border guests can try the all-new Beyond Meat Taco – featuring 100% plant-based ground Beyond Beef seasoned exactly like On The Border’s seasoned ground beef, topped with shredded cheese, lettuce and house-made pico de gallo. A raw, 2-ounce serving has 7 g protein, 1.69

Seasonal Menu 365

Seasonal Menu Beverage Food Order Marketing 365

Modern Restaurant Management

MAY 7, 2021

Saudi Arabia had a successful pop-up store at the 2019 Riyadh Season and is opening its first permanent store in Jeddah this summer. To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

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2022 Food Supply Back of House Kitchen Safety 450

Goliath Consulting

AUGUST 1, 2023

Or the crispy delight of a tempura prawn served atop a classic Margherita pizza. Matcha-infused cocktails are also a great innovation to consider. Dining Experience Innovations In addition to the food, the ambiance and design of a restaurant play a significant role in drawing customers. ” Food & Wine.

Innovation 195

Innovation Fine Dining 2021 Email Marketing 195

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Installing self-serve micro markets and pop-up groceries. ” Menu Anywhere.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

DECEMBER 3, 2020

The operating model and menu are adaptable to any environment with different options including kiosks and free-standing locations with a drive-thru, ranging from a few hundred square feet up to 2200 square feet. Her journey into the franchise world began when she joined MOOYAH Burgers, Fries, & Shakes. ” Subway on ezCater Platform.

Franchise 414

Franchise Franchising Catering Online Ordering 414

The Rail

NOVEMBER 1, 2022

While customers may have a few favorites, a menu that never changes gets boring, fast. At the end of the day, menu compilation is a creative process not unlike that of a painter or a fashion designer. Menu development , however, involves something unique: a passion for food and flavor. Time to Refresh Your Menu?

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Menu Seasonal Menu Social Media Bar 279

Modern Restaurant Management

SEPTEMBER 15, 2021

“The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. ” Supporting Local. ” Food Retailing Report.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

NOVEMBER 4, 2019

to add Meatless Farm’s plant-based products to its menu. Beginning today, guests can order from the restaurant’s ‘Meatless Monday’ menu, which consists of Pomodoro’s signature italian dishes, reimagined with 100-percent plant-based ground in place of traditional meat. It’s just a delicious meatball.”

Fast Casual 280

Fast Casual Seasonal Menu Innovation Customer Experience 280

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. ” Duff & Phelps served as financial advisor to Sun Capital Partners, Inc. Creating a Face-Pay Network.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MAY 28, 2021

He continued by highlighting areas where the company outperformed the industry in growth and how the organic quick-serve restaurant continues to meet and exceed serving its guests amidst the unique demands of COVID-19. million guests. “The Juicey Awards are about honoring our passionate store owners.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

FEBRUARY 6, 2020

In addition, her son Naheed brings more than 25 years of experience in restaurant franchising and will serve as CEO of CPK’s Alberta footprint. We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.”

Franchise 383

Franchise Franchising Fast Casual 2019 383

Modern Restaurant Management

DECEMBER 31, 2024

The primary response was menu price increases, with nearly 61 percent of respondents adjusting prices to cope with the new reality. However, the industry has renewed optimism, driven by the adoption of digital and mobile ordering, menu creativity and heightened expectations around AI. million birria orders this year alone.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This The Mexican quick serve segment is definitely the place to be,” said Dejbakhsh. The company has 12 new U.S.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

FEBRUARY 16, 2023

We have distinguished ourselves in a number of ways including innovation, brand, and quality. In terms of innovation, we are constantly thinking five steps ahead of our competitors to create new products inspired by pop culture, our customers, and what’s trending. What did they like? What did they not like?

Sustainability 460

Sustainability Social Media Customer Experience Consumer Goods 460

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. (NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

AUGUST 14, 2020

All locations will serve guests via delivery through a virtual kitchen facility. In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

MARCH 26, 2021

“As the largest Arby’s franchisee in the country, we want to continue showing our commitment to the brand and to the communities we serve, and these remodels are just one way for us to do so,” said Randy Bates, Head of Marketing. Before and After. KFC’s Generosity. KFC and its franchisees operate almost 4,000 U.S.

Franchise 429

Franchise Franchising Fast Casual Loyalty Program 429

Modern Restaurant Management

JANUARY 12, 2022

The survey found that consumers have a short window before they get exacerbated with the time it takes to get their order: More than half (54 percent) of in-house diners don’t like to wait more than 10 minutes to be served and 76 percent are impatient after 15 minutes. Ordering preference is situational.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Goliath Consulting

MAY 10, 2021

With the pandemic and climate change being hot topics in recent months, Summer 2021 will have guests wanting to see more healthy and sustainable items on their menu. Here we share some of the major food and beverage trends operators can expect this upcoming season. Plants will continue growing on menus. Plant-forward.

Beverage 259

Beverage 2021 Food Seasonal Menu 259

Modern Restaurant Management

AUGUST 22, 2023

Menu optimization : AI's impact on menu optimization extends beyond merely analyzing sales data and customer feedback. It empowers restaurants to proactively adapt and fine-tune menus to meet evolving consumer preferences that can include layout, readability and reduced anxiety from an over cluttered menu.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

EATER

SEPTEMBER 23, 2024

It’s a tedious but worthwhile process: drying mushrooms, vegetables, and herbs, making pickles and slaw, and preserving garlic blossoms and coriander seeds in airtight jars before these ingredients vanish with the end of the season. I don’t want to serve food that someone labored over and wasn’t paid correctly for.”

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Seasonal Menu Food Supply Sourcing Agriculture 311

Modern Restaurant Management

JANUARY 17, 2020

Ingredients are clean and sourced from local vendors whenever possible, and the menu is designed to support vegan, gluten-free, and Halal diets in an effort to accommodate all guests, no matter their dietary preferences. International franchise development in the Caribbean, Central America, and South America.

Franchise 340

Franchise Franchising 2020 Leadership 340

Modern Restaurant Management

FEBRUARY 28, 2020

This growth is fueled by an aggressive expansion plan for their restaurant and consumer customers, as well as an eye towards ongoing innovations like the Green Circle Chicken, a unique vegetable-fed bird that eats excess vegetables rescued from restaurant kitchens and markets. Zagat debuted Zagat Stories. ” Restaurants in the U.S.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

JANUARY 11, 2021

When I moved to Florida several years back, I first opened a restaurant in Naples that served breakfast and lunch. The quality and availability are really high – but it is seasonal. We are also constantly working on ways to expand our menu, developing new recipes to offer innovative and delicious new options.

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Fast Casual Casual 2013 Franchise 367