Modern Restaurant Management

DECEMBER 4, 2024

Restaurant operators need to embrace menu and technological innovations in order to meet guest expectations this holiday season, according to the Fall/Winter Trend report: a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. "Our

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Modern Restaurant Management

OCTOBER 30, 2024

. "Value is a broader tent than price, but price is an important value platform when consumers are faced with high inflation or a personal economic situation such as a job loss," Tim Fires, president of global foodservice at Circana, told Modern Restaurant Management (MRM) magazine. "We Consumers want new experiences and variety.

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Loyalty Program Consumer Goods Customer Experience Pricing 251

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. These innovations will allow restaurant operators to do more with less and help create smart, seamless experiences that meet rising guest expectations.

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Modern Restaurant Management

NOVEMBER 14, 2024

" Rose suggests operators should focus on better understanding and segmenting their loyalty program members to communicate their value-based menu innovations as well as new premium offerings. "They "Also, leveraging demographic data to augment loyalty programs and special offers was a critical factor in successful campaigns."

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Modern Restaurant Management

DECEMBER 11, 2024

" That's what Jason Cortellesso, Partner & Creative Director at Sport & Leisure , told Modern Restaurant Management (MRM) magazine when discussing the merch program at his latest estabilshment in East Greenwich, Rhode Island that is seeing people to line up before they open on drop days to get their hands on the items. ."

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Merchandise Sports Social Media Seasonal Menu 419

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. Still, keeping a steady team remains the top challenge, highlighting the need for ongoing innovation in restaurant workforce management.

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2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

APRIL 17, 2025

"We've also seen a significant shift in how restaurants handle guest commitments," Tock CEO Matt Tucker told Modern Restaurant Management (MRM) magazine. "Pre-pandemic, This innovation remains central to our identity. "Pre-pandemic, only fine dining establishments typically used tools like prepayments or deposits.

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Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

OCTOBER 23, 2024

Modern Restaurant Management (MRM) magazine connected with Mike DiBeneditto, CEO of Golden Waffles, to learn about "waffle-omics" and how the breakfast staple can be a strategic menu asset for restaurant operators. . It really is so easy to innovate around waffles. Taco Tuesday with a Golden Waffles Twist, anyone?

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Back of House Seasonal Menu 2024 Customer Experience 221

Modern Restaurant Management

MAY 8, 2025

Modern Restaurant Managment (MRM) magazine reached out to Shannon O’Shields, VP of Marketing at Rubix, to learn more on how anti-texture is redefining mouthfeel, why it's so important , and what restaurants can do to capitalize on this growing trend. A leader in innovative beverage textures in the foodservice segment is Starbucks.

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Modern Restaurant Management

JUNE 16, 2025

" There are opportunities for restaurant operators to innovate or adapt business models and menus to protect themselves from future tariff volatility, said Kafarakis, "It is already happening in beverage and there are opportunities for appetizers and desserts, especially in ready-to-eat products.

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Modern Restaurant Management

MAY 1, 2025

For a deeper dive into what restaurant operators need to know about this trend,, Modern Restaurant Management (MRM) magazine reached out to Geoff Michener, CEO & Founder, dataplor. We also expect this trend to continue progressing as more high-quality, innovative, non-alcoholic beverage options become available.

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Modern Restaurant Management

MARCH 25, 2021

This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering. Modern Restaurant Management (MRM) magazine interviewed Linardi about the digital restaurant experience, contactless payment and more.

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Mobile Ordering Online Ordering Small Business Customer Experience 614

Modern Restaurant Management

MARCH 24, 2025

For example, Chick-fil-A ihas used drone footage and cameras to optimize speed and accuracy at their drive-thru and Tang expects more innovation from the brand. "If " Modern Restaurant Management (MRM) magazine asked Tang to take a deeper dive into technology and the drive-thru experience.

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Loyalty Program Coaching Mobile Ordering Customer Experience 305

Modern Restaurant Management

DECEMBER 22, 2020

No matter how important and innovative your initiative, new product or new process will be toward saving jobs or support across the industry or community, you must communicate your purpose effectively to be successful and become a recipient of well-deserved grant money. But just applying for a grant does not mean you will secure one.

Employee Relations 547

Employee Relations Small Business Leadership Food Supply 547

Modern Restaurant Management

FEBRUARY 17, 2025

Eggs have become a staple item for innovation in quick-service restaurant entrees, and marketing trends like the emergence of all-day breakfast have significantly boosted egg demand.” “While seasonality remains an influencing factor, egg use has grown dramatically over the last 20 years.

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Hospitality Food Supply Seasonal Menu 2025 221

Modern Restaurant Management

APRIL 9, 2025

Ballas shares his insights with Modern Restaurant Management (MRM) magazine and discusses issues that must be on the radar for franchises and brands including AI, automation, sustainability, staffing, training, and more. What are some key trends you expect to affect the franchise landscape this year and in years ahead?

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Modern Restaurant Management

MAY 15, 2025

Pepper discussed his journey with Modern Restaurant Management (MRM) magazine. We’re focused on expanding our footprint, innovating the menu, and supporting our franchisees so that we can bring healthier dining options to even more people across the country.

Fast Casual 221

Fast Casual Food Franchise Franchising 221

Modern Restaurant Management

FEBRUARY 17, 2025

Eggs have become a staple item for innovation in quick-service restaurant entrees, and marketing trends like the emergence of all-day breakfast have significantly boosted egg demand.” “While seasonality remains an influencing factor, egg use has grown dramatically over the last 20 years.

Hospitality 221

Hospitality Food Supply Seasonal Menu 2025 221

Modern Restaurant Management

FEBRUARY 27, 2025

To learn more about the plans for the growing brand, Modern Restaurant Management (MRM) magazine spoke with Araque and Gonzalez. innovative and unique marketing strategies and 3. JA: Our goal is to keep growing, innovating, and bringing people together through great food. Why you wanted to franchise. What makes it scalable?

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Franchise Franchising Social Media Influencer 221

Modern Restaurant Management

FEBRUARY 11, 2025

” To delve more into the process of eliminating seed oils, Modern Restaurant Management (MRM) magazine quizzed Daniella Voysey Olson, Chief Growth Officer. This initiative was a multi-year effort that demanded extensive sourcing, innovation, and close collaboration with our culinary team and suppliers.

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Restaurant Business

JUNE 13, 2025

Continue to Site >>> Menu Week in Review: Din Tai Fung’s jaw-dropping AUVs, Krispy Kreme exits Insomnia, Starbucks operations Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains (..)

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Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

MARCH 6, 2025

The lounge boasts innovative lighting that enhances the sensory experience. ” The project highlights Da Bureau's commitment to innovative design solutions that are environmentally responsible and sustainable, said Boris Lvovsky, CEO and co-founder. .” How did this project come about, and what was the process?

Design 251

Design Recycling Sustainability License 251

Modern Restaurant Management

APRIL 29, 2025

. “Restaurant owners are juggling a myriad of challenges, including rising food and labor costs and shifting consumer expectations,” Akhil Kuduvalli Ramesh – Yelp’s Senior Vice President, Product, told Modern Restaurant Management (MRM) magazine.

Operations 221

Operations Front of House Seating Reservations 221

Modern Restaurant Management

APRIL 14, 2025

The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations. To delve more deeply into the results, Modern Restaurant Management (MRM) magazine reached out to Hope Neiman, Tillster’s chief marketing officer.

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Loyalty Program 2025 Fast Casual Mobile Ordering 332

Modern Restaurant Management

MARCH 11, 2022

. “In order to keep distribution costs in check, we partnered with our distributors and suppliers by being more flexible, consolidating delivery days, and allowing later delivery window times when needed,” Corporate Executive Chef, David Cox told Modern Restaurant Management (MRM) magazine.

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Pricing Customer Service Magazine Delivery 504

Modern Restaurant Management

JANUARY 10, 2023

“Innovation is in the sweetgreen DNA, and meeting customers where they are is the key to our brand mission; connecting people to real food,” said Jonathan Neman, CEO and Co-Founder of sweetgreen. Modern Restaurant Management (MRM) magazine quizzed the sweetgreen team to learn a bit more about the brand's latest innovation.

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Website Management Customer Experience Food Order Online Ordering 449

Modern Restaurant Management

MAY 14, 2025

To learn more about MORE, Modern Restaurant Management (MRM) magazine reached out to co-founder Liz Murray. MORE’s mission is to reduce silos, drive innovative solutions, and accelerate the collective impact of our member organizations with a focus on advancing economic mobility and workplace protections.

Website Management 221

Website Management Hospitality Sustainability Education 221

Modern Restaurant Management

NOVEMBER 15, 2024

. “This redesign is not just about aesthetics; it’s about enhancing the customer experience, improving operational efficiency, and creating a welcoming environment that reflects our commitment to quality and innovation." Overall, how long of a process was the redesign and what were problems it helps resolve?

Mobile Ordering 221

Mobile Ordering Design Customer Experience Online Ordering 221

Restaurant Business

JUNE 13, 2025

Continue to Site >>> Menu DoorDash completes acquisition of reservations platform SevenRooms Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents Future 50: Emerging (..)

Reservations 202

Reservations Leadership Advertising 2025 202

Modern Restaurant Management

SEPTEMBER 11, 2024

. "It’s more important than ever for restaurants to elevate the customer experience as habits and lifestyle needs change rapidly, with the design of the space playing a crucial role in shaping these experiences," Dove told Modern Restaurant Management (MRM) magazine. "Staying

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Fine Dining Customer Experience Design Dine-in 450

Modern Restaurant Management

MAY 22, 2024

To gain insights, Modern Restaurant Management (MRM) magazine turned to Phil Kafarakis, President & CEO, International Foodservice Manufacturers Association. Kafarakis also served as President of the Specialty Food Association (SFA) and Chief Innovation and Member Advancement Officer at the National Restaurant Association.

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Front of House Back of House Leadership Franchise 471

Restaurant Business

JUNE 11, 2025

This is where, especially for restaurants, we’re leading the charge and innovating,” he said. “To Symbiosis focuses specifically on off-site ads, or ads that are placed outside of a retailer’s own website. The capability is a first for the restaurant industry, Samolis said.

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Advertising Fast Casual Social Media Leadership 219

Modern Restaurant Management

MARCH 10, 2023

Modern Restaurant Management (MRM) magazine talked with Girelli about this project and restaurant design trends. We then work to capture the chef’s aspirations and vision and present surprising and innovative ideas that we can develop and refine based on a collaborative exchange. Restaurants are businesses.

Design 487

Design Customer Experience Magazine Seating 487

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind. Emily Washcovick.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

OCTOBER 9, 2024

. "Snacking is all about meeting the moment when a craving strikes," Luis Martinez, senior vice president of R&D and Commercialization at Rubix Foods, a culinary and food science-focused provider of flavor and functional ingredients, told Modern Restaurant Management (MRM) magazine. "With

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Seasonal Menu Consumer Goods Social Media Customer Experience 450

Modern Restaurant Management

MAY 10, 2022

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Embracing different innovations and moving away from traditional ways of operating can help you identify more areas of profitability and drive business success.

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Supplies Food Supply Audits Inventory 493