Modern Restaurant Management

JULY 27, 2020

Restaurateurs took to social media en masse to spread their messages and capture their share of audience. They sent creative eblasts to keep customers informed at every turn, partnered with related businesses to promote across audiences and became experts at video production. Sharing Recipes.

Innovation 576

Innovation Marketing Loyalty Program Social Media 576

The Rail

NOVEMBER 1, 2024

Luckily, modern technology has introduced several innovations that streamline the restaurant relocation process, making it more efficient, cost-effective, and manageable. In this article, we’ll explore the key tech innovations that are simplifying restaurant relocation and helping owners make a seamless transition to their new space.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

Modern Restaurant Management

OCTOBER 29, 2019

We hear frequently how innovation is a mainstay for business survival and growth. Innovation helps restaurants stay competitive and those involved in operations and sourcing need to always be looking for the next thing that grabs attention, differentiates, and brings value to their patrons. Innovation Through Service.

Innovation 364

Innovation Menu Back of House Front of House 364

Modern Restaurant Management

JANUARY 15, 2021

But, some owners have used this adversity as an opportunity to innovate and find alternative ways to keep their businesses running. It's necessary to keep your customers informed about your hygiene and safety measures. You should also provide clear and detailed information on your website and social media profiles.

Social Media 527

Social Media Loyalty Program Food Safety Fine Dining 527

Modern Restaurant Management

SEPTEMBER 15, 2020

As the nation grapples with another wave of restaurant closings and reduced dining room capacity, establishments must quickly respond to the cry for innovation in the industry. PPE signage, such as floor markers, posters and arrows, is also needed to help guests comply with social distancing. Labor Scheduling.

Technology 600

Technology Guest Recovery Kitchen Safety Social Media 600

Modern Restaurant Management

APRIL 8, 2020

From social media, to your website to email and your Yelp page, there are endless opportunities to reach your audience with relevant and timely information. Be sure to, first and foremost, update your business hours and contact information so that your consumers know the latest information from your business.

Small Business 508

Small Business Social Media Consumer Goods Communication 508

Modern Restaurant Management

AUGUST 8, 2022

With these tough times innovation is required and restaurants are seizing the opportunity to turn simple WiFi into valuable guest engagement and ultimately a competitive advantage to drive guest loyalty and provide immediate revenue growth. One way to access the WiFi is by logging into social media for the free access.

Social Media 468

Social Media Loyalty Program Email Marketing Point of Sale 468

Goliath Consulting

SEPTEMBER 6, 2021

It’s now the standard that business owners use social media to promote their businesses. Restaurant owners, especially, must be focused on marketing their products on social media. Social media is an important influence on a consumer’s buying decisions. Build your social media presence.

Social Media 243

Social Media Marketing Influencer Customer Service 243

Modern Restaurant Management

JULY 26, 2024

If your restaurant was involved in a food recall, would you know how to properly communicate about the incident to key stakeholders – including media, customers, employees, supply chain partners, and regulatory agencies? Decide in advance who the spokesperson will be, which media contacts will get your press release, etc.

Communication 465

Communication Food Safety Social Media Loyalty Program 465

Modern Restaurant Management

JANUARY 24, 2024

Spice Up Your Social Media Presence Want to connect with your patrons in the digital age? Include social media in your digital marketing strategy. Over half of the world’s population uses social media, interacting with an average of six platforms.

Loyalty Program 493

Loyalty Program Social Media Coupons Customer Experience 493

Modern Restaurant Management

OCTOBER 10, 2023

Prioritizing Data Security and Privacy Safeguarding the security and confidentiality of customer information is of utmost importance when data breaches are widespread. Innovative Ways to Attract and Retain Customers Effective lead generation strategies are vital not only for attracting new customers but also for re-engaging previous ones.

Loyalty Program 486

Loyalty Program Franchise Franchising Social Media 486

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. A solid marketing plan can renew consumer confidence in your brand and inform customers about the services you are providing.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

FEBRUARY 7, 2024

This is where innovative technology steps in, offering a silver lining. Gen Z is keenly aware of what social media follows and they’re eager to see if the hype is real by showing up and trying new food experiences. Gen Z demands transparency and ethical practices in the food industry.

Social Media 493

Social Media Customer Experience Influencer Dine-in 493

Modern Restaurant Management

MAY 21, 2020

Next, it’s time to think about the operation of your restaurant in a time of social distancing. We’ve seen a few innovative examples of businesses using existing technology to elevate their takeout practices in order to serve more customers. Leverage your website, social media, and your Yelp profile.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

SEPTEMBER 1, 2020

While it’s a smart innovation that some say is long overdue, the reality is operators are responding to customer demand. This is valuable information that, if acted upon, can make a real difference in guest satisfaction and important factors like willingness to recommend and return visits. Incorporate Rich Imagery and Multimedia.

Hospitality 576

Hospitality Ordering Front of House Customer Experience 576

EATER

APRIL 2, 2025

Media awards nominees, covering books and food journalism, will be revealed on May 7. This includes the selection, preparation, and serving of wine, cocktails, spirits, coffee, tea, beer, or any other beverage with outstanding hospitality and service that helps inform and enhance a customers appreciation of the beverage(s).

2025 332

2025 Beverage Leadership Hospitality 332

Modern Restaurant Management

FEBRUARY 24, 2025

Social media has emerged as a primary engagement tool, with nearly 75 percent of restaurants leveraging it for marketing purposes and the majority anticipating it to be the second most influential trend in 2025 after increased food costs. Restaurants are also implementing innovative retention strategies.

2024 251

2024 2023 2025 Loyalty Program 251

Modern Restaurant Management

MAY 30, 2025

Growing menu innovation and healthy fast food further drive the growth of the market. Customers can also scan QR codes to go directly into the Grubhub marketplace, which streamlines location and drop-off information at checkout. billion in 2024 and is anticipated to rise at a CAGR of 3.74 percent from 2025 to 2033 and reach US$ 345.6

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

APRIL 29, 2025

In the coming months, AI-powered analytics will summarize feedback and trends over time to inform future operations. Restaurants can also generate custom booking links, allowing diners to make a reservation or join the waitlist directly from their preferred social media platforms.

Operations 221

Operations Front of House Seating Reservations 221

7 Shifts

FEBRUARY 5, 2021

Restaurant inventory management software digitizes your invoice and purchases, allowing you to better compare costs and make more informed purchasing decisions. Restaurant audience management software is a tool that helps track guest preferences and contact information. That’s where social media management platforms.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

FEBRUARY 9, 2024

The world of food franchising has been a catalyst for pioneering innovations that have had a ripple effect across multiple industries. Effective communication with franchisees involves not just informing but also persuading, and for that, the message needs to be both actionable and memorable. You get to their head and to their heart.

Communication 471

Communication Franchise Franchising Leadership 471

Modern Restaurant Management

AUGUST 22, 2023

AI is everywhere: It’s pasted across headlines (like this one), trending on social media and the subject of conversations. The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service. The goal being to increase understanding.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

Modern Restaurant Management

JULY 8, 2020

.” Rejection is always expected when new ideas are shared, but when we looked around the restaurant we saw most guests on their phones– taking pictures of their food, splitting checks through Venmo, sharing on social media. It leverages the innovation of technology to enhance the indispensable genuineness of hospitality.

Hospitality 520

Hospitality Technology Mobile Ordering Food Safety 520

Modern Restaurant Management

OCTOBER 28, 2020

Design Your Floor Plan with Social Distancing in Mind. The floor plan of a seating area should not only make it easy for employees and patrons to observe social distancing guidelines, but the foot traffic flow should also make sense. Layout has always been an important part of any restaurant, but now it’s taking on new meaning.

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

Modern Restaurant Management

AUGUST 12, 2024

Surface Actionable Data and Insights One of the best use cases of AI in the restaurant industry relates to the real-time data and insights surfaced by the technology which can help restauranteurs make more informed decisions.

Audits 449

Audits Back of House Employee Relations SEO 449

Modern Restaurant Management

APRIL 5, 2021

Many business owners spend a lot of time perfecting their desktop site, but consumers are now using their phones for everything, from finding brands on social media to online shopping. Try new platforms and innovative ways to use coupons and really stand out. Forgetting About Mobile Users. Not Keeping it Simple Enough.

Marketing 443

Marketing Coupons Consumer Goods Small Business 443

7 Shifts

SEPTEMBER 20, 2021

Use order information with inventory management software for smarter purchasing. Restaurant inventory management software digitizes your invoice and purchases, allowing you to better compare costs and make more informed purchasing decisions. Social Media Management & Metrics. All of this (and more!) Partender.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

JULY 28, 2023

It was challenging to differentiate one from the other, as they had similar menus, interiors, advertising messages, and social media posts. The coffee shop promoted the events through posters, announcements, and social media posts. The event had extensive media coverage, increasing brand awareness of the coffee shop.

Social Media 419

Social Media Events Customer Experience Advertising 419

Modern Restaurant Management

MARCH 26, 2020

The study found before engaging with a business or service, nearly all consumers (97 percent) conduct a local online search, with 78 percent of purchase decisions influenced by social content. “Manifesto Delivery illustrates how crisis situations can catalyze innovation, sometimes,” said Manifesto's Founder Martin Barry.

Social Media 526

Social Media Food Order Small Business Delivery 526

Modern Restaurant Management

JUNE 12, 2024

For a deeper dive, Modern Restaurant Management (MRM) magazine reached out to Yevgeni Tsirulnik, SVP, Innovation and Incubation at Toshiba Global Commerce Solutions How should restaurant operators approach digital investments moving forward? The report, which surveyed 127 restaurant executives across the U.S.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. According to Administrator of the U.S.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

MARCH 17, 2021

A restaurant located in a cluttered area would be forced to innovate differently to gain visibility. Floor Signs : Best used to point to bathrooms, safety instructions for staff, off-limit areas to guests, and other useful information without occupying physical restaurant space.

Outdoor 493

Outdoor Point of Sale Design Customer Experience 493

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. According to Administrator of the U.S.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

JUNE 1, 2021

All the necessary information will be right at your employees’ fingertips, speeding up the order entry process and making it easier to double-check for accuracy. In order to truly leverage the digital ordering transformation, an innovative, branded website will be clutch. Brand Your Own Website for the Win.

Ordering 450

Ordering Technology Mobile Ordering Online Ordering 450

Modern Restaurant Management

JULY 1, 2024

The key is finding an operational sweet spot while remaining both innovative and efficient. There are certain ingredients that remain at the core of the menu, but as you innovate it is important to curate your menu around specialty ingredients. Sometimes it can be hard to find the perfect balance.

Supplies 427

Supplies Seasonal Menu Retail Food Supply 427

Modern Restaurant Management

NOVEMBER 22, 2019

If your pages contain useful information, their content will attract many visitors and entice webmasters to link to your site. Brainstorm a list of those words and phrases and make sure they’re used conversationally throughout your website in blog posts, menu items, and other informative content. Get Listed on Google My Business.

SEO 349

SEO Social Media Email Marketing Customer Experience 349

Modern Restaurant Management

MARCH 16, 2021

In terms of operation, we are constantly discussing social media, both in good ways and bad. We’re continually learning about new and innovative ways to help our clients be more sustainable—whether that be choosing eco-friendly materials and fixtures or finding new products that use recycled or compostable packaging.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390