Modern Restaurant Management

NOVEMBER 7, 2022

To answer that question, Revenue Management Solutions (RMS) examined two factors: the impact of price increases on QSR sales performance and consumers’ perception of value. While it is reassuring to understand consumers’ potential breaking point, the formula for price increases is nuanced. How does this inform an operator?

Pricing 508

Pricing Loyalty Program Point of Sale 2023 508

SpotOn

APRIL 14, 2025

Recent product innovations enhance operational efficiency and guest engagement for restaurant operators.   Driving Innovation: New Product Launches and Enhancements SpotOn continues to bring new updates to streamline operations, enhance guest experiences, and drive restaurant profitability. and Finn’s Fish House. 

2025 110

2025 Innovation Fine Dining Equipment 110

Modern Restaurant Management

JUNE 10, 2024

Customer data plays a pivotal role in improving operational efficiency and promoting innovation. This means collecting and analyzing data points such as dining preferences, frequency of visits and average spending. Data insights can also drive menu innovation, helping restaurants stay ahead of culinary trends and dietary preferences.

Customer Experience 443

Customer Experience Point of Sale Customer Service Innovation 443

7 Shifts

NOVEMBER 27, 2024

But when the Bobes opened their fourth location in 2017, they reached a breaking point. Via an integration with Toast POS, they can pull in real-time sales and labor costs. Using that data, 7shifts automatically forecasts sales and labor projections so managers can schedule the right amount of coverage to hit their labor targets.

Website Management 195

Website Management Communication Point of Sale Coaching 195

Modern Restaurant Management

AUGUST 8, 2022

Customers come in many forms, so often the focus is on new customers, but the reality is that repeat, loyal customers are really the starting point. This information allows restaurants to generate more revenue through the following five ways: 1. But one thing is a universal truth: Without customers at your tables you will fail.

Social Media 468

Social Media Loyalty Program Email Marketing Point of Sale 468

Modern Restaurant Management

SEPTEMBER 3, 2024

When restaurants find their perfect blend of tools, they can transform challenges into opportunities for growth and innovation. When restaurants find their perfect blend of tools, they can transform challenges into opportunities for growth and innovation. The right restaurant technology is essential to make it all happen.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

JULY 8, 2020

When point of sale (POS) systems were introduced, restaurants learned they could provide better service to guests and improve business decisions and management. One year ago we walked into a Cambridge, Massachusetts restaurant for the first day of field research. Our palms were sweaty from the excitement and anxiety.

Hospitality 520

Hospitality Technology Mobile Ordering Food Safety 520

Modern Restaurant Management

MARCH 17, 2021

They are compact in size but serve as a good starting point to advertise your restaurant. A restaurant located in a cluttered area would be forced to innovate differently to gain visibility. Point of Purchase Signs : A good way to display sales, payments accepted, and other payment related promotions such as gift cards.

Outdoor 493

Outdoor Point of Sale Design Customer Experience 493

Modern Restaurant Management

JANUARY 13, 2022

Staff members should be encouraged to be innovative and need to be empowered to deal with customer complaints on their own without being micromanaged. Diners are then informed and happy while fully utilizing the tables you have. Restaurant efficiency is the key to making a profit in an industry with thin margins and fierce competition.

Front of House 545

Front of House Kitchen Safety Customer Service Point of Sale 545

Modern Restaurant Management

MARCH 18, 2021

Major advances in menu innovation, a field my org has some experience in, have shifted course in the past year as many restaurants have switched to almost entirely off-premise meals. Your menu: Part love letter, part manifesto, instructions for use and a bill of goods, all rolled into one. Here’s just a bit of what we saw.

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

AUGUST 28, 2023

There have never been more ways for restaurants to capture information about customers. Simply put, digital transformation is upgrading technology to make the most of the information available to you, allowing you to drive sales how you see fit by satisfying customers. It isn’t useful in its own right.

Loyalty Program 419

Loyalty Program Management Management Customer Experience 419

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. The restaurant industry is going mobile, and restaurant apps are at the center of this transformation. If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

JUNE 6, 2022

Many operators relied on gut instinct, without a comprehensive view of their data to inform their decisions. Many operators relied on gut instinct, without a comprehensive view of their data to inform their decisions. Technology can show historical sales patterns, which can help improve tasks from staffing to ordering.

Audits 474

Audits Kitchen Safety Back of House Point of Sale 474

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Visa SMB Help.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

JUNE 26, 2024

The popularity of drive-thru continues as sales are up 30 percent since 2019. Guests also want to be engaged and well-informed throughout the ordering process. An intuitive content management system (CMS) empowers you to feature the right items and promotions at the right time of day to boost sales.

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

Modern Restaurant Management

MAY 18, 2020

The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

JANUARY 2, 2024

We've reached a point where we're recognizing the value and limits of these technologies. People will increasingly choose innovative products not only because they align with their values, but because they taste and perform better or otherwise meet personal preferences or needs.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

JANUARY 24, 2024

QR codes bridge the gap between online and offline customer experiences, offering valuable and necessary information that increases engagement. The technology allowed patrons to bypass physical menus and access digital menus instead, lowering the risk of spreading the virus. But QR codes offer much more than a pathway to a menu on our phones.

Loyalty Program 493

Loyalty Program Social Media Coupons Customer Experience 493

Focus POS

APRIL 28, 2020

While many restaurants are still stuck using outdated legacy POS systems, modern point of sale system software is changing to address new challenges faced by the contemporary restaurant. Focus POS has always demonstrated a commitment to innovation. Here are some of the biggest developments: Mobility. Data Access.

Point of Sale 136

Point of Sale Mobile Ordering Online Ordering POS 136

Modern Restaurant Management

MAY 4, 2021

Cloud-based labor management software uses predictive algorithms to analyze historical sales data to create optimized schedules based on the labor needs during different times of day and days of week. Labor software is the next area of innovation for companies struggling to keep their labor under control. Here’s why.

Management 547

Management Management Point of Sale 2000 547

Modern Restaurant Management

MAY 24, 2024

It increases the restaurant sales and builds a loyal customer base. Hence, we need to understand the key aspects of developing a loyalty program to increase restaurant sales and explore the ways that can be adopted. How can you keep customers returning to your restaurant when so many choices exist?

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. And the situation isn’t likely to improve soon as more competition in the battle for talent is anticipated.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

AUGUST 22, 2023

The benefits of AI for restaurants are undeniable from automation, to real-time control and information analysis, to improved customer service. This might include correlation of social media posts, to reviews, to point of sale metrics. This might include correlation of social media posts, to reviews, to point of sale metrics.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

7 Shifts

FEBRUARY 5, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Restaurant inventory management software digitizes your invoice and purchases, allowing you to better compare costs and make more informed purchasing decisions. Partender 3. But that was the 90s.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle. The role of a restaurant manager is always in motion. Not sure if something got done earlier in the week?

Management 397

Management Management Email Marketing Point of Sale 397

The Rail

NOVEMBER 15, 2024

A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. By integrating it with your other systems, you are able to grow your restaurant and manage your inventory, employees, and sales data with ease. Contact: heather@solvid.co.uk.

POS 130

POS Cash Management Point of Sale Customer Experience 130

Modern Restaurant Management

MAY 5, 2022

Crypto has not made up a big portion of Starbucks' overall sales, but this collaboration is significant nonetheless. Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments.

Serving 472

Serving Loyalty Program Food Supply Point of Sale 472

Modern Restaurant Management

SEPTEMBER 23, 2020

These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're “We will continue to create innovative products and further our go-to-market approach to ensure merchants nationwide have access to the tools they need to run their businesses. SpotOn Secures $60M Funding.

Serving 517

Serving White Paper Food Recycling 517

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS to track labor against sales and get a more accurate picture of your labor cost—saving your restaurant money and time. SkiptheDishes.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

DECEMBER 15, 2021

That’s a total annual savings of $17,368 just by switching to a supplier that is thinking about their customers’ needs, an enormous savings for a business that may be doing $2 million a year in sales. Restaurants were under pressure long before the pandemic shifted the ground underneath them. per portion.

Food Supply 493

Food Supply Supplies Food Point of Sale 493

Modern Restaurant Management

JULY 24, 2023

Luckily, tech innovations like AI have made it possible for restaurant managers to track every aspect of their suppliers’ operations, from acquiring raw materials to delivering finished products. Validating and verifying food safety. Another crucial aspect of modern restaurant supply chains is validation. Building consumer trust.

Supplies 419

Supplies Sustainability Food Supply Food Safety 419

Modern Restaurant Management

APRIL 23, 2021

The program will allow eligible restaurants and other food establishments to access the RRF application or data they need to fill out the application through their point-of-sale (POS) service providers. “The SBA must be as entrepreneurial as the entrepreneurs we serve.

Point of Sale 322

Point of Sale Webinar Small Business Customer Service 322

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Shasta, California. Dennis Becker, CEO, Mobivity.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

DECEMBER 16, 2021

Operators should gravitate towards technology to automate inventory and track costs and sales to determine the best course of action. We also foresee a lot of companies will redesign locations even further to maximize efficiency. To that end, we also foresee a lot of companies will redesign locations even further to maximize efficiency.

2022 450

2022 Food Supply Back of House Kitchen Safety 450