Modern Restaurant Management

FEBRUARY 27, 2025

Miami-based brand I Heart Fries teamed with Artist, Athlete, Activist, Celebrity Influencer Dylan Gonzalez to launch an international franchise expansion effort. We provide full training, marketing support, and ongoing guidance to help them succeed. Our partnership with an influencer makes our reach even bigger and more authentic.

Franchise 221

Franchise Franchising Social Media Influencer 221

ChowNow

FEBRUARY 7, 2025

Train Staff How to Upsell Without Being Pushy Upselling doesnt have to be this awkward thing if you just frame it differently in your mind. Train your staff to see it the same way, and when done right, it feels less like a sales tactic and more like great hospitality. Increase Your Restaurants Average Order Volume (AOV) 1.

Ordering 349

Ordering Online Ordering Loyalty Program Customer Experience 349

EATER

JANUARY 11, 2022

Your favorite food influencer has probably collaborated with the FeedFeed account, been featured on it, or promoted the hashtags in pursuit of a boost in followers and visibility. The FeedFeed describes itself as “the world’s largest crowdsourced publication,” and “the world’s largest epicurean social influencer network.”

Influencer 334

Influencer Social Media Employee Relations Website Management 334

Culinary Cues

FEBRUARY 5, 2025

Commissaries for some restaurant chains have reduced the need for kitchens and trained cooks in individual units and the drive-thru has influenced Detroit to view your car as a dining space with added cup holders and space for holding food. Where theres a will there is a way.

Fine Dining 242

Fine Dining Food Supply Customer Service Recruiting 242

Culinary Cues

APRIL 22, 2025

They would become points of reference when attempting a new ethnically influenced dish that required an understanding of authenticity that I lacked. I have worked with cooks from Mexico, Haiti, Somalia, Poland, England, France, Italy, Australia, China, and Japan. Each time I listened, I learned how to become a better cook.

Employee Relations 355

Employee Relations Reference Influencer Education 355

Modern Restaurant Management

FEBRUARY 24, 2025

We remain more committed than ever to supporting these vital businesses—the backbone of local economies and communities—by providing training and resources to build business resilience, as well as championing and spotlighting our industry across all our platforms.”

2024 251

2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

FEBRUARY 18, 2020

According to a December 2019 report by commercial real estate giant CBRE using data from eMarketer, Generation Z’s spending is now at approximately $143 billion per year, with an additional influence over $450.5 billion in spending by others. Watch the trends, and adapt accordingly. In 2020, meet Gen Z where they live.

Marketing 523

Marketing Social Media Fast Casual Influencer 523

Modern Restaurant Management

APRIL 4, 2025

That includes making sure they compensated properly and invest in their training to keep them learning and growing. This includes ensuring that an influencer is posting your food items on Instagram and TikTok or making a video about their experience. Once you get them, you need to work on keeping them.

Social Media 221

Social Media Customer Service Customer Experience Influencer 221

Modern Restaurant Management

APRIL 28, 2022

Today, virtual brands are disrupting the foodservice industry, with celebrities, YouTube stars and influencers helping them go mainstream. The virtual brand’s influence has led to the inclusion of Thighstop menu items at Wingstop’s brick-and-mortar locations, too. Virtual Brands are Influencer Magnets.

Dietary Restrictions 490

Dietary Restrictions Influencer Back of House BOH 490

Modern Restaurant Management

NOVEMBER 29, 2023

This can be achieved through a variety of tactics, such as media coverage, influencer partnerships and social media campaigns. PR helps create buzz for your restaurant through media outreach,creating news and partnerships with influencers. Media training from PR pros will prepare you to conquer any interview.

Social Media 493

Social Media Employee Relations Food Safety Customer Service 493

EATER

MARCH 25, 2025

From training for a fight, to food that you have to buy, to training equipment, you pay for all of that. Do you think that approach of staying true to yourself and true to what you like to do has helped you avoid some of the pitfalls and controversies that other influencers find themselves involved in?

Social Media 230

Social Media Small Business Front of House Point of Sale 230

Modern Restaurant Management

SEPTEMBER 28, 2020

Establish Training Programs in Detail. Your employee’s training directly impacts the quality of their services, as well as your customer’s experience. For this reason, it is crucial to take the time as a restaurant manager or owner to build and implement comprehensive training programs.

Operations 553

Operations Website Management Social Media Customer Service 553

Culinary Cues

APRIL 14, 2025

When prepared tableside, the well-trained server or matre d would crush garlic between sister table forks, rub the interior of the bowl, use finesse to pour the right amount of olive oil, a coddled egg yolk, fresh lemon, salt and cracked pepper, and freshly grated parmigiana cheese. Food for thought.

Fine Dining 339

Fine Dining Seasonal Menu Travel Presentation 339

Modern Restaurant Management

DECEMBER 27, 2023

As such, restaurants are investing in training and development programs to upskill their workforce, ensuring team members are equipped to handle the latest tools and technologies. These factors contribute to a volatile supply chain, influencing everything from ingredient availability to menu pricing strategies.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

MAY 16, 2025

” Addressing Barriers to Staff Alignment Communication often breaks down when deeper issues go unchecked, like high turnover, inconsistent training, or misaligned priorities between front and back of house. Turning Insight Into Action Clear and real-time communication should be a core part of staff training.

Front of House 251

Front of House Communication Back of House Fast Casual 251

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

License 539

License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

MARCH 19, 2024

Work Ethic : The foundational principle of a strong work ethic seems to be fading from business training faster than the implementation of robotics. Learn a trade or skill, not everyone has the talent to be a successful influencer.

Leadership 493

Leadership Customer Service Customer Experience Technology 493

Culinary Cues

OCTOBER 24, 2020

Whether it’s the history of the town where the restaurant is located, the family that owns the operation, or the heritage of a certain ethnicity – sometimes these influences set the stage for a menu and what it represents. PLAN BETTER – TRAIN HARDER. Destiny and tradition create expectations that are hard to argue with.

Menu 482

Menu Seasonal Menu Front of House Café 482

Modern Restaurant Management

JUNE 24, 2022

However, spending the time to create a handbook will help create the desired culture, as well as save time and money (helping to avoid employee turnover as 36 percent of employees say they quit because they wish they had better training, legal action, safety concerns). Render emergency first aid, if trained. Safe food preparation.

Food Safety 493

Food Safety Kitchen Safety Restaurant Law Equipment 493

Modern Restaurant Management

MAY 30, 2025

They also adapted how they reach their customers by investing in restaurant and Instagram marketing, working with local influencers, and running targeted advertisements. One key way to do this is to train your customer service team to really listen. Putting empathy first in your communications can make a real difference.

Customer Experience 252

Customer Experience Customer Service Social Media Email Marketing 252

Culinary Cues

NOVEMBER 27, 2020

Everyone and everything influences the personal and professional product that we become. It is important to note that to whatever degree we allow it to happen – influencers are all around us – shaping and molding the cook, chef, and person that others will see. PLAN BETTER – TRAIN HARDER. I would encourage you to do the same.

Influencer 493

Influencer Hotels Education Hiring 493

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. This is especially true for store managers, as their influence on the team is much larger. Or sometimes they don't know about the new employee until they show up for training.

Hiring 195

Hiring Training Management Management 195

Modern Restaurant Management

DECEMBER 10, 2021

Train your staff to build other taking points. Influencers like food bloggers and food critics have a loyal audience that trusts what they say and recommend. These influencers are considered experts on the issue of restaurants, and their verdict can be taken as a guarantee of great experience and even better food. Net result?

Marketing 567

Marketing SEO Front of House Website Management 567

Culinary Cues

FEBRUARY 27, 2025

.” Jack Welch Welch, the visionary past CEO of General Electric points to the most important role of a leader (chef, manager, restaurant owner) which is to develop their staff, to mentor them, to teach and train, and feed their passion until they match or even surpass your own abilities. This is the sign of true leadership.

Consumer Goods 290

Consumer Goods Presentation Leadership Dine-in 290

Modern Restaurant Management

OCTOBER 4, 2024

If you consistently fall short, assess what it will take to turn the business around and what it will cost you – whether it’s a further financial investment, more training, improved retention, or replacing people. Every new person coming in, hourly or management, had to undergo a training program of at least six weeks.

Restaurant Law 419

Restaurant Law Customer Service Training Customer Experience 419

Culinary Cues

MAY 22, 2025

PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 100 interviews with some of the most important influencers in the business of food and education

Food Truck 309

Food Truck Sports Education Influencer 309

Culinary Cues

MAY 13, 2023

Diversity brings loads of tradition, culture, ethnic influences, styles, and history. To be a chef at some point in your career will require an understanding of all these areas even if you are not a master at any of them. [] DIVERSITY OF TEAM The best chefs appreciate and seek out diversity in their kitchen.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Culinary Cues

DECEMBER 6, 2021

If restaurants propose to be authentic in any way, regardless of the concept, ethnicity, or influence portrayed, then we all have an obligation to teach, train, engage, and embrace all stakeholders in the context that is so important to real flavor. PLAN BETTER – TRAIN HARDER. So, what should be done?

Influencer 445

Influencer Customer Experience Dine-in Training 445

EATER

FEBRUARY 18, 2025

To say Sri Lanka has one cuisine ignores its deep culinary influences and strengths. The British also brought down South Indian laborers to work the plantations, and their descendants now form the Malaiyaha Tamil community in tea towns like Nuwara Eliya, where theres a strong South Indian influence at vegetarian-only restaurants.

Hotels 269

Hotels Seasonal Menu Back of House Small Business 269

Modern Restaurant Management

JULY 23, 2024

The most efficient way to automate compliance is through an AI-driven WFM platform, which serves as the nexus for staffing, scheduling, payroll, and other key operations functions influenced by labor laws. With this time freed up (and their minds at ease), they can invest more deeply in customer service and staff training.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

AUGUST 7, 2020

We knew we had to keep calm, but act quickly, and that's exactly what we did – getting the right PPE and training for our team. We used a blend of local PR, paid social advertising and social influencers to help spread the word that Meson was open and safe to visit.

Customer Service 474

Customer Service Advertising Influencer Take-out 474

Modern Restaurant Management

JULY 17, 2023

Are meeting the demands of key stakeholders (including customers, employees, investors, the media, and influencers) who want to align with reputable, ethical, sustainable, humane, diverse organizations. Augmented reality tools are improving compliance training and helping employees better understand ISO standards and procedures.

Innovation 416

Innovation Technology Certification Food Safety 416

Culinary Cues

MAY 12, 2022

From my perspective the answer lies in menu planning, training, and labor efficiency. Smaller portions lead to lower price tags, broader acceptance, and enhanced value from a well-designed, balanced meal. [] TRAINING: We all know the drill – it’s a business of pennies, but without everyone’s buy-in, those pennies will quickly evaporate.

Pricing 442

Pricing Consumer Goods Training Small Business 442

ChowNow

MAY 30, 2025

Just make sure your staff is hyped and trained upwhen done right, these promos move fast. Promote the theme weekly on your restaurants social media, highlight it on your menu, and train your team to deliver a fun, on-brand experience. The goal is to give both new customers and your regulars a reason to come in now , not someday.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

The Rail

JUNE 11, 2025

From planning the move to training new staff and maintaining quality across locations, you’ll find valuable tips to help ensure your expansion is a success. Use training manuals, checklists, and even video tutorials to ensure that the new team follows the same guidelines. Once you’ve assembled your team, invest in thorough training.

Management 147

Management Management Equipment Hiring 147

Modern Restaurant Management

SEPTEMBER 1, 2023

Mistake #4: Improper Receiving Procedures Improper receiving influences all other aspects of the food inventory management system, from future counts being slower due to lack of organization, product being spoiled, or being shorted product that was paid for. Make sure a trained receiver is always on hand during these hours.

Inventory 450

Inventory Management Management Cash Management 450