ChowNow

FEBRUARY 19, 2025

Yes, it does take time, but not as much as youd think, so long as you follow these seven stepsyour team will learn faster, retain information better, and not disrupt business. If training takes too long, it slows down service. Let new hires learn by shadowing a staff veteran. Create quick-reference guides.

Training 195

Training Online Ordering Customer Service Reference 195

Culinary Cues

OCTOBER 24, 2020

Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. General Motors would never build and equip an auto plant, hire the entire staff, and create a marketing strategy until the car they intend to build is designed, prototyped, and presented to various focus groups first.

Menu 482

Menu Seasonal Menu Front of House Café 482

Modern Restaurant Management

APRIL 30, 2021

Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas. Refer to your local health experts and guidelines recommended by the Centers for Disease Control as to determine these steps. Reach Out to Local Foodies.

Marketing 568

Marketing Food Safety Social Media Small Business 568

7 Shifts

FEBRUARY 15, 2022

About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits. We wanted to take a look back and highlight some of our favorite moments during our first season.

Social Media 448

Social Media Hiring Website Management Hospitality 448

The Rail

JUNE 11, 2025

Opening a Second Restaurant: Evaluate Readiness Before Expanding Before diving into logistics, take a step back and assess if your current restaurant is truly ready for expansion. A well-thought-out timeline will help prevent delays and overspending. Be realistic about how long things take — permitting, for example, can be slow.

Management 147

Management Management Equipment Hiring 147

7 Shifts

MAY 1, 2023

The pandemic pushed a lot of people out of the industry. As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. She knows while it takes time to hire the right people, it ultimately leads to less turnover. Good people know good people.

Hiring 195

Hiring Training Management Management 195

Modern Restaurant Management

AUGUST 31, 2021

Proper communication with the insurance agent about all the ins and outs of the restaurant can help set up the policy right from the get-go. Currently in the industry, liquor liability is taking on a hard market.

Bar 482

Bar Insurance Employee Relations Certification 482

Modern Restaurant Management

APRIL 14, 2025

I'm referring here to my chaotic and, at times, abusive childhood, where I often felt overlooked and unloved. So when I say I was reinventing my past, what I mean is that I was writing a new narrative for myself, one where I was on the inside looking out, as opposed to the opposite. ” What do you mean by that? Instant family!

Book 221

Book Food Safety Fine Dining Magazine 221

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Staffing: Find, Hire, and Schedule. Take it one step further by diving into their lifestyle habits and spending patterns. Check out the Small Business Administration site for more details.

License 459

License Hiring Equipment Small Business 459

7 Shifts

SEPTEMBER 16, 2021

You won't be able to refer to your previous restaurant opening playbook and follow it to the letter. The benefits of this decision include relying on a proven business model, which will ease the opening and operating process, as you'll be able to refer to what worked (and what is working) at your original location.

Management 370

Management Management Document Hiring 370

Culinary Cues

MARCH 3, 2024

You were either part of this or feeling left out because you weren’t. In fact, you were probably on the receiving end of this group behavior, sometimes referred to as bullying. Anyone who has been hired as a new employee knows the feeling of being on the outside of groupism. Can you tough it out?

Leadership 447

Leadership Restaurant Law Social Media Sports 447

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Open for Business

AUGUST 10, 2023

Knowing how to hire employees can make or break your restaurant. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employees. Knowing where to hire restaurant staff is half the battle.

Hiring 167

Hiring Recruiting Reference Website Management 167

Modern Restaurant Management

SEPTEMBER 12, 2024

Day-to-day restaurant operations are stressful enough, and the last thing you want to do is worry about the plumber you hired. You don’t have to be in the dark when hiring a plumber for your restaurant. Ask for References An honest plumbing company wants to connect you with people who are going to vouch for our work.

Reference 251

Reference Kitchen Safety Food Safety Hiring 251

7 Shifts

OCTOBER 9, 2020

Here are six steps to take before opening any restaurant website builders. Restaurant website design: Taking a DIY approach vs. hiring a web development team Consider whether you want to build your restaurant's website or hire someone to do it for you. Do I have the budget to hire a web development team?

Design 397

Design Online Ordering Website Management Social Media 397

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Improvement Tips. What Does Restaurant Operations Mean? Operations Management. What can 7shifts do for you?

Operations 363

Operations Inventory Hiring Customer Service 363

Embrace the Suck

JANUARY 20, 2021

The new hires stay for a few weeks but end up leaving, and the cycle of anxiety begins again. You’ve heard that there’s a war “for” talent out there—the truth is there’s a war “with” talent. We tend to take people for granted when we work with them day after day.

Recruiting 384

Recruiting Coaching Hiring Take-out 384

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. What documentation to give out and collect during onboarding. Onboarding overview Let new hires know what they can expect from the onboarding process.

FOH 307

FOH BOH Food Safety Customer Service 307

EATER

JULY 24, 2020

The Foundation is perhaps best known for the yearly James Beard Awards, often referred to as the “Oscars of the food world.” Among the demands laid out in the letter is a call for an increase of Queer people and BIPOC, both on the Foundation’s board and in senior leadership positions.

Leadership 363

Leadership Hiring Events Audits 363

Culinary Cues

FEBRUARY 16, 2022

Desperation is never a good approach towards hiring. But desperation hiring is, more often than not, a terrible way to staff your kitchen. Your goal should never be to simply fill in a blank space on your schedule, but rather to find the right people to balance out your team. Yes, let’s start there.

Uniforms 447

Uniforms Hiring Consumer Goods Communication 447

Modern Restaurant Management

JULY 26, 2022

Federal and state unemployment taxes, commonly referred to as FUTA and SUTA/SUI, are often overlooked and/or ignored by operators, but especially with the increased turnover in the industry, it is paramount in controlling HR operations costs. Take Advantage of the Soft Workers’ Compensation Market.

Audits 507

Audits Operations 2006 Hiring 507

Modern Restaurant Management

OCTOBER 17, 2023

The good news is that in August, the employment-to-population ratio (the number of those 22 million people with jobs) reached a record of 37 percent as employers, perhaps out of force due to persistent frontline shortages, turn to alternative talent pools. “We need employees who show up on time and take their jobs seriously.”

Loyalty Program 294

Loyalty Program Hiring Customer Service Training 294

7 Shifts

AUGUST 2, 2024

The accounting process will seem less daunting once you understand what you need to do, know, and watch out for. When hiring restaurant accountants, your primary consideration should be those who understand the complexity of the food and beverage industry—both front-of-the-house and back-of-the-house operations and management.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Harbor Touch

MARCH 18, 2025

Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Check references carefully and run quick trials.

Management 148

Management Management Seasonal Menu Cash Management 148

Goliath Consulting

MAY 19, 2020

Take some time to explore what you can achieve as a business. Stepping out of your comfort zone is never easy, but challenging yourself to take on new catering opportunities will set you apart from the competition and increase your business exposure. From venue information, menus, pack lists, hiring, timelines, etc.,

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Culinary Cues

AUGUST 31, 2019

By “all in” I am referring to total commitment, building your life around the demands of the job, and most significantly to do so while being oblivious to the impact that this commitment has on other aspect of one’s life. It didn’t take long for Jake to realize how much more difficult it was going to be to carry the title of executive chef.

Reference 346

Reference Uniforms Take-out Social Media 346

Modern Restaurant Management

FEBRUARY 15, 2021

Future restaurateurs stare out the classroom window dreaming about what life will be like when they are released from their academic prison. But it would take another book to cover how academia fails to address these unique characteristics and nurture these future “single task” nonconformists.

Management 448

Management Management Seasonal Menu Point of Sale 448

Culinary Cues

SEPTEMBER 20, 2020

How you play the game in the process of winning is critical, as is the sportsmanship that allows people to get past defeat with honor and grace while taking the time to positively recognize those who administered that defeat. The Japanese refer to this as Kaizen. Well-run organizations – in this case a kitchen, are built to win.

Fine Dining 450

Fine Dining Coaching Dine-in Café 450

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Goliath Consulting

SEPTEMBER 14, 2020

From an interview with Restaurant Business Magazine , Bruster’s Real Ice Cream reported selling 18 franchise agreements this year and now has 56 stores under construction or in development out of their 200 units (1). Those who are able are taking advantage of the open real estate.”. BETTER REAL ESTATE. MORE RESOURCES.

Franchising 393

Franchising Franchise 2021 Fast Casual 393

Culinary Cues

JUNE 13, 2023

This job is killing me” could refer to the physical, mental, or emotional toll that a job inflicts on a person. I need a job” however becomes a sense of urgency that steps away from the negative and shouts out how important a job is to your survival. I got the job!”

Article 406

Article Social Media Blog Café 406

7 Shifts

NOVEMBER 17, 2020

Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. Employees can refer to evaluation forms to track their progress and set professional development goals. Are they a team player?

Point of Sale 370

Point of Sale Download Communication Reference 370

Modern Restaurant Management

FEBRUARY 28, 2023

Seven out of 10 restaurant operators reported they do not have enough staff to support current service demands. 2: Improve the Onboarding Experience for New Employees Onboarding is the process by which new hires are integrated and brought up to speed.

Management 493

Management Management Food Safety Communication 493

Embrace the Suck

JANUARY 13, 2021

Coming out in late February 2021. You’ve heard it said to you by every consultant out there.You need to work ON your restaurant and not IN your restaurant. Yet, here you are still slugging it out every single day doing battle on the front line. It’s okay if you are not cut out to be the leader. ” Snap!

Coaching 360

Coaching Back of House Front of House Take-out 360

7 Shifts

OCTOBER 31, 2022

Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. You'll have a document to reference during the planning or opening of your restaurant. Check out these successful restaurant ideas. Explain how your restaurant will stand out in a sea of competition.

Point of Sale 397

Point of Sale Back of House Document Download 397

Culinary Cues

SEPTEMBER 1, 2023

An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. Are you meticulous about changing the oil in your deep fryer, or filtering out the smell of carbon build up on burner grates and broiler grids?

Fine Dining 409

Fine Dining Dine-in Front of House Design 409

7 Shifts

SEPTEMBER 6, 2024

Hiring a barback can keep your bar operations efficient and boost customer satisfaction. They also perform end-of-shift duties, such as taking out the trash and securing the bar area. To find out if you need a barback, observe your busiest shifts. You don’t even have to hire a full-time barback.

Demo 195

Demo Hiring Customer Experience Bar 195