Restaurant365

JULY 29, 2021

Use of automation and self-service for both in-store ordering and drive-thrus. Increased focus on restaurant loyalty programs or custom mobile apps. Whether that was changing the scheduling of timing of your payments or changing order frequency to adapt to new inventory usage, it is time to revisit these terms.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Qu

APRIL 24, 2023

Crawford mused on the imbalance between leadership and store operators. In the traditional balance of power, leadership has all the decision-making power but none of the information. Use your tech to mine your data, and partner with experts who can help you do that (or alternatively, just hire them). It’s a win-win.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

The Restaurant Times

NOVEMBER 17, 2022

This is why even though he himself is not an owner, he does have an owner’s mindset and it is the same quality he looks out for when hiring members for his team. These closers might not always hold executive positions in the organization, but they are as important to the business as your senior leadership or restaurant-level leadership. .

Management 52

Management Management Leadership Hotels 52

Clover - Restaurants

JUNE 20, 2024

What’s more, the Clover Kitchen Display System , a simple device that uses order management software to connect your front-of-house and online ordering platforms to your kitchen staff, can keep your kitchen humming and your orders more accurate. But, it’s just the starter.

License 52

License Front of House Back of House POS 52

Modern Restaurant Management

NOVEMBER 24, 2021

To further illustrate Jimmy John’s actions toward aggressive growth, the brand recently held a three-day national hiring event aimed toward attracting passionate go-getters to support its projected expansion plans in 2022 and beyond. Donato's to Expand in the Carolinas. and Brinker International, Inc.

Franchising 177

Franchising Franchise Loyalty Program 2022 177

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. ” “The more moderate pace of consumption implies the softening in hiring and income growth should continue.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

DECEMBER 12, 2019

31 by adding a First Book donation to their Pizza Hut orders, which will help provide grants to educators to purchase culturally relevant titles on the First Book Marketplace and allow First Book to work with publishers to bring new Stories For All titles to life in paperback. " Karamo Brown. Nathan's Brings On Franchise Experts.

Franchising 110

Franchising Franchise Loyalty Program Book 110

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

OCTOBER 29, 2019

As part of El Pollo Loco’s dedication to its Hispanic roots, the company has signed the Hispanic Promise – the first-of-its-kind national pledge to hire, promote, retain and celebrate Hispanics in the workplace. “He brings strong leadership to our deep bench of experts in this industry. Hispanic Promise.

Food Supply 86

Food Supply Franchise Franchising Customer Experience 86

Modern Restaurant Management

JULY 30, 2021

In 2022, Just Salad will expand its award-winning Reusable Bowl Program to digital orders and offer participating customers loyalty rewards in its mobile app, further encouraging sustainable eating on the go. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

Franchising 203

Franchising Franchise Fast Casual Point of Sale 203

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). With dedicated (mobile-friendly) software, all communication gets centralized. Supports multiple menus (ghost kitchens and virtual brands) and group ordering.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. ” Wescott sees herself in a leadership support role, and it doesn’t go unnoticed by franchisees.

Franchising 165

Franchising Franchise Catering Online Ordering 165

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. ” Fazoli’s off-premise initiatives and upgrades continue to evolve, and Fazoli’s loyalty guests can order and receive the brand’s delicious Italian fare, served exactly how they want it, when they want it.

Franchising 189

Franchising Franchise Kitchen Safety Food Safety 189

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchising 168

Franchising Franchise Food Safety Kitchen Safety 168

Restaurant Engine

JULY 8, 2020

There is the chaotic, very quick lunchtime rush, substitutes on diners’ orders, and things to remember on an ongoing basis. The restaurant business is often fluid when it comes to hiring and retaining employees. Working in a restaurant is a fast-paced environment that often leaves your employees exhausted and stressed out.

Website Management 59

Website Management Customer Service Training Mobile Ordering 59

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places. David Bloom, Capriotti’s Chief Development and Operations Officer.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Sling

SEPTEMBER 19, 2019

This gives you plenty of time to review, tweak, and perfect the hours worked in order to minimize labor costs while still covering all shifts. Hire with skills, culture, and longevity in mind. Improve your leadership skills. We recommend creating your employees’ work schedule at least a month in advance. Put onboarding first.

Employee Relations 68

Employee Relations Insurance Training Management 68

7 Shifts

AUGUST 16, 2024

Every year, we see the same challenges crop up for restaurant operators: hiring and retaining top talent. Staff training and development programs Equipping new hires with the necessary skills and knowledge can boost the likelihood of employees staying with your company for three years.

Food Safety 195

Food Safety Restaurant Law Healthcare Kitchen Safety 195

Modern Restaurant Management

SEPTEMBER 14, 2021

He began working with TSFR in 1996 when he was hired as a District Manager for the Burger King brand. Under Barb’s leadership, TSFR’s Del Taco restaurants consistently broke system wide sales records and TSFR was named franchisee of the year two years in a row. To ensure accountability: ? Module 3: Communication.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

EATER

JULY 6, 2022

Multiple former female employees also allege that the farm’s nearly all-male leadership created a sexist environment in the livestock program, culminating in a 2019 letter-writing campaign to Stone Barns leadership and the resignation of two employees in protest. Pseudonyms are denoted with asterisks.

Agriculture 98

Agriculture Leadership Employee Relations Food Safety 98

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. Upon entering Flip’d, visitors can order from a digital kiosk or directly at the counter. An administrative law judge denied their motions to approve the settlement agreements.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100

Modern Restaurant Management

AUGUST 11, 2021

Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. In 2021 thus far, 13 new operators have signed on for 154 units, bringing the total to 35 operators and 420 units open or in development.

Franchising 180

Franchising Franchise Sports Fast Casual 180

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. ” As a Feeding America Leadership partner, the company has ongoing partnerships with a variety of food banks across the country. .

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Hospitality 150

Modern Restaurant Management

NOVEMBER 5, 2019

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

Waste 101

Waste Food Leadership Customer Service 101

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. ” Following his transitional leadership role at SALIDO and NAB, Chowdhury will focus his efforts on the Bowery Engine, an early stage direct investment and incubation company that previously supported SALIDO.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

AUGUST 28, 2020

His involvement in the community was unrivaled, as he was a major donor and contributor, giving generously of this time, leadership and experience. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks. BYOM is mobile-responsive and easily updated. Sedgwick St.,

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

AUGUST 25, 2021

. “This year, in addition to our in-restaurant dining, we have leaned into digital ordering, third party delivery and packaging updates to serve our guests with greater convenience.” This month, Vitality Bowls also announced the addition of John Mascali to its leadership team. & Canada.

Franchising 167

Franchising Franchise Customer Experience Point of Sale 167

Modern Restaurant Management

MAY 1, 2020

In Taiwan and South Korea, where restaurant dining rooms remained open during the pandemic, frequent users actually reported ordering more takeout and delivery. Providing fast and convenient food options is the name of the game, with casual, fast-casual and fast-food concepts making up 74 percent of third-party delivery orders in this study.

2020 191

2020 Food Safety Fast Casual Guest Recovery 191

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. ” “Corporate will continue to be in the restaurant ownership business in order to continue testing new ideas, products and concepts,” he said.

Franchising 136

Franchising Franchise Fast Casual Leadership 136

EATER

MARCH 17, 2022

In addition to the CEO switcheroo, the company also announced that it would install electric vehicle charging locations at many of its stores, and would soon allow customers to use their reusable cups when ordering ahead via the mobile app to cut down on single-use plastic waste.

Employee Relations 98

Employee Relations Mobile Ordering 2021 Hiring 98

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Modern Restaurant Management

MARCH 11, 2020

Cornog and Flaherty share wagamama’s global brand vision and will provide the business with the local operational expertise and leadership needed to accelerate growth. Actionable: Sift Insights make it easy to understand appropriate thresholds and optimize workflows so that businesses can accept more legitimate orders.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

JUNE 19, 2020

” Bloom’s most recent acquisition of SuperFi continues to fulfill its leadership strategy of conquering the WiFi marketing space by creating exceptional digital relationships between physical locations and their customers. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.”

Food Safety 145

Food Safety Customer Experience Website Management Customer Service 145

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Breakfast and lunch mobile carts offering meal options at remote service locations. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

Modern Restaurant Management

JANUARY 9, 2020

“Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said. ” New CEO at Waitr.

Fast Casual 112

Fast Casual Customer Service Online Ordering Employee Relations 112

Modern Restaurant Management

OCTOBER 14, 2019

Now at Native Foods, she is looking forward to applying her leadership skills and passion for plant-based dining in her role as CEO. In addition, she has served as the past chair of the Women’s Foodservice Forum, a leading organization in the food service industry, dedicated to developing gender-diverse leadership talent.

Food Order 77

Food Order Retail Customer Experience Innovation 77