Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

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Fast Casual Casual Menu Mobile Ordering 135

Restaurant365

MAY 26, 2021

More than ever before, adopting efficient practices and processes, especially in tight margin segments of business, like alcohol, is a key to successful recovery and resurgence for 2021. Without efficient processes, businesses from bars to hotels can get lost in the weeds and lose time that should otherwise be spent with their guests.

Bar 158

Bar Guest Recovery Cash Management Food Truck 158

Modern Restaurant Management

SEPTEMBER 17, 2022

In addition, bartenders are mixing sparkling wine of all styles and prices into their cocktails to add effervescence, crispness or sweetness to the experience. Wines Chill Out : Chilled selections of red and sweet wines appeared on menus across the U.S. Top Execution and Presentation Insights.

Guest Recovery 186

Guest Recovery Consumer Goods Hotels Beverage 186

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 58 percent of consumers rate healthy options on menu as important, with families rating this the highest at 74 percent, followed by Millennials at 71 percent. Ordering preference is situational.

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2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

AUGUST 16, 2021

restaurant recovery is underway, but it will take time for it to return to pre-pandemic levels fully,” said David Portalatin, NPD food industry advisor and author of Eating Patterns in America. The restaurant industry has made progress restaffing, but job recovery for the industry is lagging the overall economy. “The U.S.

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2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Moralejo and Skelton are both experienced leaders who will make an immediate impact in the recovery and acceleration of the business post crisis. 'Travel Safe' Tools.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

MAY 6, 2020

No Hot Shot (recovery) Deliveries. Be sure to check in with your distributor to find out what to-go products are available and adjust your menu and prices accordingly. If you are not receiving these updates, call your distribution partners to find out if they have made any changes that might impact your business and orders.

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Supplies Guest Recovery Food Supply Communication 139

Restaurant365

DECEMBER 11, 2020

Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Your suppliers may have experienced fluctuations in prices for ingredients in 2020. Automating this process with a restaurant-specific inventory management system can help you quickly identify vendor pricing errors.

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2021 Cash Management Management Management 136

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data further signaled that price increases have had a significant impact on consumer restaurant habits. Missing menu items are a deal breaker. Inflation and Pricing Concerns. ·

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2021 Fast Casual Mobile Ordering Social Media 158

Modern Restaurant Management

SEPTEMBER 27, 2021

Pick-up and curbside delivery will gain stronger relevance post-COVID, and dine-in recovery will be stronger than pre-COVID levels. As the first fact in determining which restaurant to visit, price narrows the consideration set to the type of establishment in general, whether full-service or quick-service. Pre-COVID: 10.3 drive thru.

Food Safety 184

Food Safety Beverage Consumer Goods Guest Recovery 184

Black Box Intelligence

NOVEMBER 16, 2021

Restaurant customer trends change, food and supply prices fluctuate and new competitors pop up every day. After experiencing a slow recovery, west coast brands have figured out how to increase restaurant sales, and are starting to see growth. And food prices are rising overall, with restaurants outpacing grocers.

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Guest Recovery Loyalty Program Email Marketing Customer Service 80

Black Box Intelligence

SEPTEMBER 13, 2021

Understanding key restaurant calculations will help you assess your performance and plan your menu, labor needs, operating hours and marketing campaigns. To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently.

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Guest Recovery Point of Sale 2021 Fast Casual 80

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Savvy operators will adapt their menu and model to accommodate more flexible ordering options – but with a renewed focus on the bottom line.

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2024 2023 Food Order 2013 168

Goliath Consulting

JUNE 15, 2020

Restaurateurs who were eager to reopen their doors after lock-down only a few weeks ago are having to confront temporary product shortages and price inflation, vulnerable to spontaneous out of stock notices or unexpected shipment delays. Menu Changes and Flexibility. And whatever we use, we also use in some other way on the menu.

Supplies 124

Supplies Food Supply Sourcing Guest Recovery 124

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. ” Menu Anywhere. Takeout For Good.

Food Safety 159

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 159

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

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Guest Recovery Social Media Food Safety Consumer Goods 107

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. Recovery Roadmap. Southern Glazer’s Wine & Spirit s is offering a Hospitality Industry Recovery Strategy Roadmap for on-premise businesses. PPP Goes Flexible.

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Guest Recovery Food Safety Employee Relations Mobile Ordering 136

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 126

2021 Point of Sale Guest Recovery Travel 126

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. Modern menu boards. 40 percent stated a menu board that confirms their order as a top reason why they revisit a drive-thru.

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2021 Fast Casual Mobile Ordering Guest Recovery 186

Black Box Intelligence

AUGUST 24, 2021

Short-staffing leads to dissatisfaction – of guests and employees. The impact of limited staffing is evident in guest sentiment data. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern.

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Guest Recovery Back of House Point of Sale Customer Service 73

The Restaurant Times

MARCH 8, 2022

In the recovery stage, your key efforts ought to include modifying operational processes, reactivating consumers to bring them back into restaurant dining rooms, adjusting menus to suit shifts in customer habits and preferences, and expanding your delivery capabilities. Menu Adaptation As Per Changing Customer Preferences.

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Design Guest Recovery Fine Dining Tip Distribution 52

Black Box Intelligence

AUGUST 9, 2021

The industry’s labor challenges will persist through the economic recovery and beyond. Not only do you bear the costs of hiring and training new employees, but staff and guest satisfaction suffer when you don’t have enough workers to meet demand. Around 20% of operators have increased prices by more than 5%.

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Webinar Front of House Guest Recovery Back of House 98

Foodable

MARCH 12, 2021

The company was created by a team of restaurant professionals dedicated to helping businesses succeed by fostering long-lasting guest relationships and value-driven transactions through the latest tech. Click here for more recovery and relief information for restaurant, hospitality and food service operators.

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Hospitality Technology Guest Recovery Hiring 52

Restaurant365

MAY 7, 2020

Do not allow guests to congregate in waiting or bar areas. Design a process to ensure guest separation while they are waiting to be seated. Predetermine traffic paths to/from restrooms to limit proximity for guests and staff. Adjust menu prices as needed for new factors such as increased labor, delivery commission, etc.).

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Black Box Intelligence

DECEMBER 2, 2021

Getting the pricing, menu, and logistics right so your customers feel like they’re getting their money’s worth can be tricky. Restaurants that offer varied menu items – such as soups, flatbreads, and pasta bowls – will require varied packaging. Packaging can play a role in which menu items are offered for delivery.

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Delivery Operations Customer Service Food Order 82

Restaurant365

APRIL 16, 2021

If your restaurant business switched to a delivery or takeout only model during the pandemic, you may have slimmed down your menu offerings, as well as your inventory. If you return to a larger menu at all of your locations, your store-level managers need to prioritize optimizing their inventory control. Adjust Your Menu.

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Loyalty Program Point of Sale Guest Recovery Seasonal Menu 88

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Menu price changes.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Restaurant365

JUNE 24, 2020

One cause for rising CoGS might be because your suppliers have increased prices on your ingredients. If a particular ingredient has gone up in price, you may want to. seek a different supplier, try negotiating a lower contract price with your current supplier. Cost out your menu items and recipes.

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Point of Sale POS Inventory Employee Relations 78

Modern Restaurant Management

DECEMBER 31, 2020

No longer a polarizing dietary choice, plant-based menu items are popular for their taste and presentation well beyond any health drivers. Added benefit: plant-based menu items often have lower food costs, allowing for increased profit margins or lower price points for your guests. Four Seasons Hotel Silicon Valley?

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2021 Hotels Airlines Guest Recovery 199

Modern Restaurant Management

SEPTEMBER 3, 2020

Restaurants will either be forced to raise prices to accommodate these new expenses or continue to bleed profits. Have clear signage, enforce the mandated health rules, and diligently track the number of guests inside of your facility at all times. Provide disposable or touchless “digital” menus to patrons.

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Fine Dining Restaurant Law Food Truck Outdoor 189

Modern Restaurant Management

MAY 5, 2020

With the strategic and financial backing Jay and his team bring, we will continue to focus on key operational initiatives to improve guest experience, menu development, and focus on the growth of our brand. ” America's Recovery Fund. Giftaplate.org Helps Families in Need. .

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Guest Recovery Food Safety Loyalty Program Point of Sale 105

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

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Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 205

Food Safety Mobile Ordering Online Ordering Kitchen Safety 205

Cheetah

JUNE 14, 2021

Dining rooms are reopening and with the promise of return to normalcy just a few days away, the unprecedented staffing shortage is dampening the hope of economic recovery. Customers range in their reactions but many might see it as an infringement on their liberties as guests, or the restaurant industry using customers to pay staff.

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BOH Back of House Front of House Restaurant Law 148

Black Box Intelligence

OCTOBER 15, 2021

Everyone has to eat somewhere, and knowing how and where your customers choose to eat (a metric known as share of stomach) is vital to reaching them with the right menu items, marketing messages, price points and atmosphere. Consumer eating patterns are impacted by the economy, food trends and other factors. Read More.

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Point of Sale Consumer Goods Social Media Customer Service 76

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 168

2020 Fast Casual Food Safety Guest Recovery 168

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. We’re seeing major shifts in menu creation, procurement, and dining habits. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. Let’s dig in.

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2023 Operations Management Management 52