Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

SEPTEMBER 3, 2020

Unequivocally, restaurateurs and entrepreneurs in the food industry have been among the hardest hit, economically speaking, by the COVID-19 pandemic. The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. Adapting Your Footprint for Outdoor Seating.

Fine Dining 502

Fine Dining Restaurant Law Outdoor Food Truck 502

Modern Restaurant Management

SEPTEMBER 23, 2020

These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

JULY 14, 2020

White Castle’s brand is iconic, navigating new challenges to bring their menu to more customers, prepared in a healthier environment by staff in better working conditions that adhere to social distancing needs is something only Miso Robotics can do. White Castle Employs Flippy the Robot. ” Flippy ROAR will deploy later this fall.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. . New Design for Freddy's.

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 251

Catering 2024 2023 Guest Recovery 251

Squirrel Systems

JUNE 16, 2025

Choosing the right point-of-sale (POS) system is a high-impact decision for any hospitality business. Whether you run a restaurant, café, bar, or hotel, a modern, cloud-based POS can streamline operations, improve guest experiences, and support long-term growth. But not all cloud POS platforms are created equal.

Download 76

Download POS Hospitality Loyalty Program 76

Modern Restaurant Management

JUNE 1, 2020

Restaurant Sales Velocity. Nielsen CGA released sales data with a particular focus on the states of Texas, Florida and Georgia that have eased shelter in place restrictions. New York: sales velocity is +13 percent from May 9 to May 16. California: sales velocity is +13 percent from May 9 to May 16.

2020 324

2020 Food Safety Online Ordering Guest Recovery 324

EATER

MAY 20, 2022

She had plans to release a new menu a few days later, which is also when she opens up her orders for the month. As she waited for those folks to accelerate the recovery process, she worried: Pretty much all of her cake sales come from customers who see her new menu drops on Instagram.

Email Marketing 293

Email Marketing Guest Recovery Point of Sale Social Media 293

Black Box Intelligence

NOVEMBER 20, 2024

Comp Sales -2.5% Comp Sales -2.5% And recovery for the industry is continued into October. Sales +1.9% +2.3% -4.5% -0.6% +0.1% +0.6% +0.4% -0.1% -2.3% -0.4% +0.4% +0.5% Same-Store Sales Growth: Turning the Tide October’s same-store sales growth reached 0.5%. ’23 Dec. ’23 Jan. . ’23 Jan.

2024 52

2024 Guest Recovery Point of Sale Fine Dining 52

Modern Restaurant Management

DECEMBER 12, 2019

"The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado.

Franchising 275

Franchising Franchise Loyalty Program Book 275

Modern Restaurant Management

SEPTEMBER 27, 2024

Expert Market’s survey results also revealed that labor shortages have been cited as a top concern for nearly a quarter (23 percent) of US F&B businesses, top chart. This insight highlights staffing issues as a concerning and current challenge faced by US F&B businesses. percent, it is yet to reach pre-pandemic levels of around 1.9

Food Truck 251

Food Truck Fast Casual Food 2024 251

Restaurant365

DECEMBER 11, 2020

operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Cost out your menu items and recipes. Here are 11 tips to set yourself up for success in 2021.

2021 136

2021 Cash Management Management Management 136

Paper Chase Accountancy

MAY 21, 2025

While revenue growth continued for many brands, macroeconomic headwinds, new tariffs, and shifting consumer behavior led to uneven comparable sales performance. Key Takeaway | Two Guests, Two Strategies — and a Growing Divide Operators are navigating a tale of two diners: the value-seeker and the experience-driven loyalist.

2025 52

2025 Guest Recovery Franchising Franchise 52

Black Box Intelligence

SEPTEMBER 13, 2021

Understanding key restaurant calculations will help you assess your performance and plan your menu, labor needs, operating hours and marketing campaigns. Comparable Restaurant Sales. Comparable sales data tells you how much your restaurant sales changed year over year. Comparable Restaurant Foot traffic.

Guest Recovery 98

Guest Recovery Point of Sale 2021 Fine Dining 98

Black Box Intelligence

DECEMBER 18, 2024

Comp Sales -2.5% Comp Sales -2.5% On the surface, the numbers suggest a robust recovery. Sales +2.3% -4.5% -0.6% +0.1% +0.6% +0.4% -0.1% -2.3% -0.4% +0.4% +0.5% +2.8% Same-store sales and traffic growth this November were calculated compared to November 2023. Same-store sales growth: +2.8%. ’23 Jan.

2024 52

2024 Guest Recovery Point of Sale 2023 52

Black Box Intelligence

AUGUST 24, 2021

Short-staffing leads to dissatisfaction – of guests and employees. The impact of limited staffing is evident in guest sentiment data. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern. The staffing shortage is just one roadblock to the recovery of the restaurant industry.

Guest Recovery 98

Guest Recovery Back of House Point of Sale Customer Service 98

Restaurant365

APRIL 16, 2021

When calculating your restaurant profit margin, keep these details in mind: First, your profit is a way to understand what percentage of your sales turned into profits. Your profit may be calculated in dollars, but your profit margin is your profit expressed as a percentage of sales. Net Profit.

Loyalty Program 88

Loyalty Program Point of Sale Guest Recovery Seasonal Menu 88

Foodable

APRIL 29, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. One of the most inventive concepts put into effect is the to-go cocktail kits, allowing the brand to work around the laws in Pennsylvania, which currently do not permit the sale of to-go alcohol.

Bar 97

Bar Guest Recovery Restaurant Law Point of Sale 97

Black Box Intelligence

OCTOBER 15, 2021

Everyone has to eat somewhere, and knowing how and where your customers choose to eat (a metric known as share of stomach) is vital to reaching them with the right menu items, marketing messages, price points and atmosphere. Consumer eating patterns are impacted by the economy, food trends and other factors. Do they buy groceries?

Point of Sale 98

Point of Sale Consumer Goods Social Media Customer Service 98

Black Box Intelligence

MARCH 17, 2022

Restaurant Guest Satisfaction Snapshot™ – February, 2022. Sales growth was 2.7% percentage points from January’s disappointing -0.8% sales growth reported in December. Despite this rebound, the industry is far from returning to the sales growth rates above 8.0% percentage points during the same period.

Pricing 52

Pricing Menu Point of Sale Guest Recovery 52

Restaurant365

JUNE 24, 2020

This requires not only increasing total sales, but also reducing costs. While these are not optimal times in the restaurant industry, there are tactics you can implement now to both increase sales and optimize your controllable costs. Cost out your menu items and recipes. You followed all the new health and safety regulations.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

Black Box Intelligence

SEPTEMBER 26, 2024

Out of the Box: Monthly Restaurant Industry Update August 2024: Is This a Turning Point? Comp Sales -3.6% Comp Sales -3.6% After several challenging months, signs of recovery are beginning to appear. August Restaurant Performance Data: Sales and Traffic Trends Same-store sales growth of -0.4%

Front of House 52

Front of House Point of Sale Guest Recovery Back of House 52

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. According to a report by Grand View Research , the global restaurant point-of-sale terminal market size is expected to reach US$25.95 billion by 2028. billion by 2028.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

The Restaurant Times

MARCH 8, 2022

In the recovery stage, your key efforts ought to include modifying operational processes, reactivating consumers to bring them back into restaurant dining rooms, adjusting menus to suit shifts in customer habits and preferences, and expanding your delivery capabilities. Menu Adaptation As Per Changing Customer Preferences.

Design 52

Design Guest Recovery Fine Dining Food Safety 52

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. We’re seeing major shifts in menu creation, procurement, and dining habits. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs.

2023 52

2023 Operations Management Management 52

The Restaurant Times

OCTOBER 29, 2020

He provides consultancy & project management services to a variety of clients, acting as the de facto sales & marketing lead on their behalf. “Smart operators have reduced the menu, making it much more focused, and reduced the complexity wherever possible,” says Raymond. . The teams also have to be trained.

Kitchen Safety 40

Kitchen Safety Operations Guest Recovery Food Safety 40

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. Missing menu items are a deal breaker. Gaps in menu choices and ability to customize disappoint consumers.

2021 426

2021 Fast Casual Mobile Ordering Social Media 426

Modern Restaurant Management

JULY 7, 2020

We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.” In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. Falling outlets, rising sales. ” 2.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. Drive-Thrus.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474