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Avoiding Mistakes in Loyalty Programs

Modern Restaurant Management

Loyalty expert Hope Neiman, CMO at Tillster, says these are the four things she sees that restaurants often get wrong when building loyalty programs + brand champions: Lack of clarity and consistency. How did the pandemic affect loyalty programs? What do guests want from loyalty efforts now?

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MRM Research Roundup: Super Bowl and Valentine’s Day 2024 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

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8 Ways to Navigate The Restaurant Staff Shortage

Lavu

Additionally, the enhanced unemployment benefits provided by the government during the pandemic have made it financially feasible for some workers to stay unemployed instead of searching for a job in the restaurant industry. Investing in employee development and training programs is another way to attract and retain top talent.

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How F&B Companies Can Mitigate Some of the Industry’s Biggest Risks

Modern Restaurant Management

Not to mention a tarnished brand reputation that can have negative impacts on consumer loyalty for years to come. Working with an outside consultant can also be helpful as a third-party advisor to oversee your compliance program.

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What Can Restaurants Do to Survive the Winter Season?

Modern Restaurant Management

Government help is expected, but in the current crisis, it’s clear that what restaurants really need, above all else, is customers and revenue. Independently owned restaurants face a much tougher road, although they may inspire stronger local customer loyalty. Innovative loyalty programs should also be considered.

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Four Key Predictions for Restaurant Tech

Modern Restaurant Management

Keeping a close eye on public standards at the local government level as well as surrounding towns will help restaurants ride out the ups and downs. Each segment of the restaurant experience is seeing new connections with one another and better opportunities — loyalty programs, white label courier services, feedback apps, and more.

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Ask an Expert: What management software do restaurants need right now?

ChowNow

Over 100,000 restaurants have closed permanently or long-term during the pandemic, and the prospects of desperately needed government relief aren’t looking good. Now more than ever, restaurants need to build up a loyalty program if they don’t already have it. Meet ChowNow’s Free Loyalty Program for Restaurants, Loyal Local.