Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp's Economic Impact Report. Key findings for the restaurant industry include: Restaurant Closures Data. Restaurants had a high rate of permanent closures.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Lavu

JUNE 26, 2025

You may feel that they are pulling you away from where the real action is, out front and in the kitchen. Understanding Accounting for Restaurant Business Methods Although accounting for restaurant businesses is a topic that many restaurateurs try to avoid, it is an essential element of running a business.

2025 113

2025 Cash Management Point of Sale POS 113

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

Indoor Media

MAY 10, 2018

As an insurance agent, building familiarity with consumers well before they need your service is an integral part of making the final sale. To lay this foundation, you need to put your business front and center of consumers’ attention. Every time they pass another shopper, your face stares at them from the front.

Insurance 78

Insurance Advertising Front of House Seating 78

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

EATER

AUGUST 16, 2023

After launching and then closing Proteau just three years after it hit the market, John deBary has come to realize that sales aren’t the only way to measure success Recently I’ve been thinking a lot about failure. In 2017 I was at an inflection point in my career. And it was exhilarating.

Point of Sale 246

Point of Sale Front of House Back of House Online Ordering 246

7 Shifts

SEPTEMBER 19, 2022

But we're at an inflection point in the restaurant industry. Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Restaurant365

OCTOBER 15, 2021

Because sales and labor needs can change by the hour, day, week, and month, it can be difficult to control your labor budget over time. Your restaurant labor cost includes everything your restaurant spends on labor, from salaries and hourly wages to payroll taxes, bonuses, and benefits like health insurance or vacation days.

Management 148

Management Management Point of Sale Employee Relations 148

Restaurant365

NOVEMBER 18, 2021

You receive time in your Point of Sale (POS) system. Your fully burdened labor cost represents the labor costs of both your hourly and salaried employees, as well as related expenses such as payroll taxes, employee insurance, and employee benefits. However, tracking your labor cost is a bit more complicated.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

Lavu

MARCH 24, 2020

In your POS system , add options for curbside service, to tell the kitchen and front of house staff how to handle the order. .” Offer quick-service menu items, and lower the price point on these new items to draw in new customers. Talk to your insurance provider before starting deliveries with an in-house team.).

Front of House 92

Front of House Social Media Webinar Customer Service 92

Restaurant365

APRIL 19, 2022

Your total restaurant labor cost includes all expenses related to labor, from salaries and hourly wages to payroll taxes, bonuses, overtime, worker’s compensation, and benefits such as health insurance. On average, most restaurant businesses target a labor cost percentage between 25-35% of sales. What is a good labor cost percentage?

Point of Sale 78

Point of Sale FOH Front of House Employee Relations 78

Ken Burgin

AUGUST 6, 2022

While there’s no point in fretting over all the ‘what ifs’, a simple plan will ease the stress in the worst possible scenario. Crisis and drama seem to be part of daily life in hospitality – something most of us learn to put up with and live through. We often have it for breakfast!

Kitchen Safety 88

Kitchen Safety Equipment Cash Management Front of House 88

Ken Burgin

FEBRUARY 13, 2024

If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up! What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Touch Bistro

AUGUST 11, 2021

hour for employers grossing <$110,000 in annual sales and not covered by FLSA). if the company provides health insurance). hour (for businesses grossing >$319,000 per in annual sales). hour if a company has >10 employees or grosses >$100,000 in sales). Georgia: $7.25/hour Hawaii: $10.10/hour. Indiana: $7.25/hour

2021 98

2021 Restaurant Law 2022 Employee Relations 98

Lavu

JANUARY 21, 2020

Someone who understands specific restaurant accounting features like a chart of accounts, COGS, prime costs, daily sales, and more. . Preparing good meals and serving customers is always an exciting part of running a restaurant. When it comes to numbers, however, most restaurant owners do not know what is expected of them.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Modern Restaurant Management

MARCH 11, 2025

From a legal perspective, Insurance : the pandemic highlighted the limitations of insurance policies. From a legal perspective, Insurance : the pandemic highlighted the limitations of insurance policies. Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes. – Pooja S.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Open for Business

FEBRUARY 29, 2024

Information in this article is presented “as-is” and may not constitute the most up-to-date information. All liability with respect to actions taken or not taken based on the contents of this article is hereby expressly disclaimed.

License 78

License Certification Kitchen Safety Food Safety 78

Apicbase

JUNE 16, 2023

Whether you’re looking to improve customer satisfaction, increase sales, or reduce costs, tracking these metrics will bring clarity to your restaurants’ performance and help you achieve your goals. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Open for Business

DECEMBER 12, 2023

You don’t have to retain a lawyer up front, but you at least need to have a consultation with an attorney to understand your options in terms of incorporation, as well as the laundry list of other things that you’ll need to consider. “You Most restaurants need funding, especially during the initial stages when they’re setting up.

Back of House 78

Back of House Restaurant Law Small Business Email Marketing 78

OpenTable

JULY 8, 2022

Then, when you get to the point when you’re ready to retain an attorney, you already have someone that’s familiar with you and your concept.”. Getting an attorney involved is the best way to help sort through the pros and cons of each structure, as there is no one way that works best. How investors get paid back. Common business structures.

Back of House 52

Back of House Front of House Restaurant Law Fine Dining 52

Apicbase

JANUARY 28, 2025

When the Autumn Budget landed, food and drink leaders warned ministers that the tax increase would cost the British Hospitality industry 3 billion and force businesses to reduce investments, cut jobs, and raise customer prices. This sharp rise in expenses puts significant pressure on profit margins for restaurants and pubs.

2024 52

2024 Waste Inventory Hospitality 52

7 Shifts

JULY 12, 2023

Because at this point my idea was like, oh, okay, Poppy's a brunch restaurant. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. It served a purpose. I seen the books.

Front of House 370

Front of House Back of House Take-out Book 370

7 Shifts

FEBRUARY 26, 2021

Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup? Look to your restaurant’s website provider or your point-of-sale vendor first to see if there is an integration.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

EATER

SEPTEMBER 1, 2020

In the back of the house, dishwashers, bussers, and cooks are often paid the minimum wage, while in the front of the house, in most U.S. Building an equitable restaurant — where all workers are paid fairly, have benefits, and work without discrimination — will require undoing the way most restaurants are run.

Restaurant Law 363

Restaurant Law Food Safety Kitchen Safety Small Business 363

EATER

MAY 29, 2020

I brought in, we have about 22 front of house and back of house managers across the group in Chicago. How much money can we afford out of our capital fund to give to our employees, to bridge them to the point where they get unemployment? Nick Kokonas is an owner of both operations. Clair Supper Club. We have to do it.

Back of House 192

Back of House Kitchen Safety Email Marketing Take-out 192

SpotOn

DECEMBER 30, 2024

Restaurant profit margin calculator How to lower restaurant costs How to increase restaurant sales Gross and net profit margins for restaurants In restaurants, profit margin is the percentage of revenue left over after expenses and costs are taken out. We all know it. Restaurant profit margins are pretty low.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. It’s awkward because people are often unsure of the ‘right’ amount to tip, so tip amounts vary from person to person. Restaurant workers, who rely on tips to supplement their income, are torn on the subject.

Front of House 221

Front of House FOH Customer Service Back of House 221

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. It’s awkward because people are often unsure of the ‘right’ amount to tip, so tip amounts vary from person to person. Restaurant workers, who rely on tips to supplement their income, are torn on the subject.

Front of House 195

Front of House FOH Customer Service Back of House 195

EATER

APRIL 27, 2021

Jayamaran, who is the president of One Fair Wage , a group fighting to abolish the tipped minimum wage, says front of house employees, who often rely on tips but have to enforce at times controversial mask mandates, are especially fed up. One factor is simply the onslaught of new positions.

Front of House 284

Front of House Back of House Insurance Small Business 284

Aaron Allen & Associates

MARCH 19, 2020

March 18, 2020 Subway Reduces Franchisee Royalties by Half Expecting at least two months of steep sales declines, Subway — the largest fast food chain measured by number of units — reduces royalties and ad funding by 50% for its franchisees, in addition to offering to support operators with rent abatement, reduction, and deferral.

2020 130

2020 Point of Sale Guest Recovery Government 130

Aaron Allen & Associates

MARCH 19, 2020

March 18, 2020 Subway Reduces Franchisee Royalties by Half Expecting at least two months of steep sales declines, Subway reduces royalties and ad funding by 50% for its franchisees, in addition to offering to support operators with rent abatement, reduction, and deferral. Ignoring macro risks is riskier than ever. March 19, 2020.

2020 52

2020 Guest Recovery Employee Relations Point of Sale 52

EATER

AUGUST 22, 2022

It was April 2017, a seventh season of the show would air in a couple of months, and a friend had come to Chicago to attend this dinner with me, not because we loved Game of Thrones — neither of us had watched for years at that point — but because the idea of a fannish dinner was exciting. This version was dyed with squid ink.)

Fine Dining 261

Fine Dining 2012 Reference Social Media 261

EATER

MARCH 30, 2021

James Mark, the owner of both restaurants and the chef at Big King, says he made about $353,000 in sales in January and February alone. At that point the outbreak had been limited to a few K-12 schools and had not yet become widespread. On March 15, Big King and North made about $10,000 in sales, about double the nightly average.

Outdoor 245

Outdoor Delivery Point of Sale Front of House 245

EATER

MARCH 30, 2021

James Mark, the owner of both restaurants and the chef at Big King, says he made about $353,000 in sales in January and February alone. At that point the outbreak had been limited to a few K-12 schools and had not yet become widespread. On March 15, Big King and North made about $10,000 in sales, about double the nightly average.

Outdoor 239

Outdoor Delivery Point of Sale Front of House 239

Modern Restaurant Management

FEBRUARY 13, 2025

But to vast numbers of Main Street Americans, prices remained uncomfortably high, wages stagnant, housing scarce and expensive, and while unemployment was low, good paying jobs with dependable shifts and quality benefits were elusive. Twenty twenty-four will be remembered for many things, but the soft landing of the U.S.

Small Business 221

Small Business 2025 Healthcare Consumer Goods 221

Perfect Daily Grind

JULY 4, 2025

The new printer is capable of high-quality resolution of up to 1200 x 1200 dots per inch, and can print across the front, back, sides, and bottom of coffee bags. The market drop follows reports of improved harvests in Brazil, as well as news that the risk of frost has faded in some of the country’s key growing regions.

Pricing 69

Pricing 2025 Café 2024 69