Modern Restaurant Management

APRIL 14, 2025

A third of diners said their favorite restaurant changed in the past 12 months, with “better food” (46 percent) and “better value” (40 percent) cited as the leading reasons, according to Tillster’s 2025 Phygital Index Report. This also presents a huge opportunity. The survey of 1,500 U.S.-based

Loyalty Program

Culinary Cues

JANUARY 13, 2025

The chef may have developed the dish and given it that first charge of life, but that work of art on the plate was the collective effort of great purchasing, solid prep work during the day, and accomplished line cooks who are able to consistently prepare and present superb food while juggling multiple orders at once.

Coaching

Modern Restaurant Management

JANUARY 2, 2025

From smarter ordering systems to food that travels better, here’s what pizzeria owners can expect in the year ahead. On the customer side, AI is beginning to play a more significant role in online ordering. This not only frees up labor but also reduces order errors.

2025

Culinary Cues

NOVEMBER 22, 2024

The magnetism of the kitchen dates to those early days of growing up in a home where food played an important role, not as much as some, but enough to leave an indelible mark on my life. I remember the family meals, long before I ever held a knife in my hand, with all the care that was put into preparation, flavors, and presentation.

Food

Modern Restaurant Management

JUNE 23, 2025

There's been a notable shift in how families celebrate holidays as recent data from Sauce saw a 38-percent jump in delivery orders on Mother's Day. For many, ordering in isn’t just about convenience, it’s a lifestyle choice. Streamlining kitchen workflows to ensure efficient order fulfillment.

Catering

Restaurant Business

OCTOBER 14, 2024

Even though pickup lockers have been around for almost a decade—emerging originally in the logistics and retail sector—many drivers in the food delivery space have had limited exposure to the technology. Not only do smart lockers simplify the order pickup process for the delivery drivers, they also increase customer satisfaction.

Customer Experience

Culinary Cues

MAY 12, 2025

A growing number of chefs are shifting their attention to independent operations that focus on foods with wider appeal that need a commitment to excellence. This was, after all, a peasant food, but now is in a class all to its own from utility to high cuisine. Everybody loves food that you can hold in your hands.

Fine Dining

Modern Restaurant Management

JULY 29, 2025

In order to address ongoing economic strains, more restaurant operators are choosing to strategically use technology and data to become "smarter, not smaller." Proactive Measures Against Tariffs and Rising Costs The lingering impact of tariffs, such as anticipated price hikes for imported spices, presents another hurdle.

Loyalty Program

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.

Front of House

Modern Restaurant Management

APRIL 4, 2025

“We are making sure that we keep our food, aesthetic and brand all aligned and consistent,” Murray said. “Now, you will be able to come inside of any of our four locations and get your food fresh to order with great flavor, amazing taste and superior customer service.” Where do you look for inspiration?

Social Media

EATER

MAY 14, 2025

This send is the second of a four-part series on restaurant growth, presented by Square. Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS. We offer two pairings at night to go along with the food. Subscribe now for more stories like this.

Seating

Modern Restaurant Management

JUNE 24, 2025

That the food’s right. Not to mention a marketing department savvy enough to reach out to operations after the creative presentation.) When they leaned into digital ordering and “Chipotlanes,” it wasn’t just a marketing pivot. But the modern customer doesn’t care about org charts. The result?

Operations

Modern Restaurant Management

JUNE 27, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. Red Robin climbs 3 percent to 78 thanks in large part to its focus on menu and food.

Loyalty Program

ChowNow

MARCH 27, 2025

Somewhere in between is the number that makes sense for your food costs, your market, and your restaurants unique position. Food Costs: How to calculate the cost of each dish Lets start with the basics: how much does it actually cost you to make each item on your menu? Set prices too low, and youre leaving money on the table.

Pricing

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. Another way to get local backlinks is from local news articles, food bloggers, or restaurant directories to boost your visibility in search results. Make sure to add high-quality photos of your food, interior, and staff.

Book

ChowNow

FEBRUARY 28, 2025

Online ordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. In 2025, the US online food delivery market is expected to reach $424.9 Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones. billion in revenue.

Online Ordering

Goliath Consulting

APRIL 5, 2025

Efficient Seating and Ordering Process Minimize wait times and ensure smooth transitions from arrival to seating. High-Quality Food and Presentation Delivering dishes that match or exceed customer expectations is critical. Ensure consistency in flavor, temperature, and presentation.

Customer Experience

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.

Operations

ChowNow

FEBRUARY 13, 2025

77% of diners look at a restaurants website before going out to eat or ordering takeout or delivery. If you dont have a website, that means over three-quarters of the people near your restaurantyour potential customerswill never come in or place an order because they have no way to find you when theyre looking for a place to eat.

Social Media

ChowNow

FEBRUARY 12, 2025

Everything from food to labor is getting more expensive, which means restaurant margins are tighter than ever. The right marketing strategy helps you get the most out of every dollar by increasing customer retention , boosting order volume, and encouraging repeat visits. Even if your food is incredible, youre not operating in a vacuum.

2025

EATER

APRIL 11, 2025

In food media, youre always a stones throw away from someone talking about how food brings people together. Its one of those phrases that emanates profundity but ultimately is devoid of much meaning; food brings people together because usually you have to be where the food is in order to eat it.

Fine Dining

The Rail

APRIL 6, 2025

Establishing a client database system helps you monitor vital data such as birthdays, anniversaries, food allergies, and preferred meals, therefore enabling customized service experiences. Online ordering systems that retain past orders simplify the takeout and delivery process, therefore motivating your customers to return for ease.

Guest Recovery

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. restaurants and retailers are facing a challenging 2025, according to a recent presentation by Fitch Ratings at the 2025 ICR Conference. .”

Marketing

Modern Restaurant Management

MAY 30, 2025

In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. Perkins American Food Co. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual

ChowNow

JULY 11, 2025

When going through the ordering process, diners want three things: Speed Ease Clarity Your menu categories have more to do with delivering on those expectations than you might think. On the flip side, a cluttered or confusing category setup can overwhelm guests, slow down ordering, and lead to missed sales opportunities.

Menu

7 Shifts

NOVEMBER 15, 2024

Complaints are inevitable in the food industry, but did you know that most people would rather leave a negative comment online than talk in person? They may train staff to double-check bills before presenting them to customers or implement digital billing systems that reduce human error. Moreover, customers are 1.78

Bar

The Rail

APRIL 30, 2025

One BBC article highlights the words of Scott Magill, owner of WhoCult Coffee + Donuts, (Bridgend, UK), who said, Food is emotional, visual, and shareable exactly what social media thrives on. AI-powered tools have also been utilized in order to analyze customer feedback and engagement metrics, the article highlights.

Marketing

The Rail

MAY 22, 2025

Whether you present avant-garde cuisine or rustic comfort food, your brand voice should reflect the essence of your concept. Tip #3: Designing Visual Assets that Leave a Lasting Impression Your visuals speak before your food does. Coherent, high-quality images demonstrate your concern for professionalism and presentation.

Social Media

Restaurant Clicks

JULY 22, 2025

What makes these restaurants stand out isn’t just the food, but the people behind them and the way they stick to what works. Each one has built a solid reputation for serving food people keep coming back for. While the setup is simple, the focus is on getting the food right.

Back of House

The Rail

FEBRUARY 12, 2025

By Sierra Powell, Contributor Running a profitable restaurant calls for much more than just presenting good cuisine. Consistency in Food Quality The quality of the food is one of the most important things that can help a restaurant stand out. Special events can make an average eating experience remarkable.

Customer Service

Modern Restaurant Management

DECEMBER 31, 2024

Participants reported continued food and labor cost increases, with 88 percent experiencing rising staff expenses, compared to 89 percent in last year’s annual survey, and 86 percent reporting an increase in food costs.

Franchising

Squirrel Systems

FEBRUARY 13, 2025

From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. No longer just a payment processing tool, your POS system can handle everything from order taking and payments to inventory tracking and customer data management.

2025

The Restaurant Group

MAY 31, 2025

High-quality food photos and engaging descriptions build excitement, enhancing customer anticipation and boosting attendance. Boost Online Orders Emails streamline the online ordering process with direct links and exclusive online promotions. Thank-You Notes After Orders Send personalized thank-you emails after visits or orders.

Email Marketing

Restaurant Clicks

JULY 29, 2025

This guide can help you find your next go-to BBQ joint, whether you’re after smoky ribs, pulled meat, or just a good plate of comfort food. The business operates both as a food truck and a dine-in spot, offering flexibility for guests. The portion sizes are generous, and the food is ready fast without cutting corners on quality.

Back of House

Restaurant Business

JUNE 11, 2025

The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. Last June, the 260-unit chain dropped “Restaurant and Bakery” in favor of the more streamlined Perkins American Food Co. And there will be more technology, including self-service ordering kiosks.

Fast Casual

Modern Restaurant Management

DECEMBER 18, 2024

Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. I think smart, AI-enabled platforms will turn data into intelligence around visit frequency, ordering, traffic patterns and more.

2025

EATER

DECEMBER 17, 2024

Lille Allen/Eater Baking my wedding cake helped me save money and be really present as a bride Everything about my wedding fell into place, which was the only way I could have ever considered having one. In order to keep myself from breaking out in hives, I gave myself a task. All that attention, all those photos?

2011