7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 352

Operations Management Management Mobile Ordering 352

Culinary Cues

APRIL 1, 2024

We all have our particular missions that do not include small talk. Pushing through the swinging kitchen doors I am engulfed by the smells, sounds, and oh such intense heat from a busy operation. As an evening sous chef for the operation, I expected to be insanely busy trying to juggle all these different events.

Back of House 318

Back of House Kitchen Safety Hotels Front of House 318

Restaurant Business

MARCH 20, 2024

At first glance, it might seem that the purpose of food lockers is to provide fast, secure order pickup for busy students and guests. College and university dining leaders use smart food locker solutions in a variety of unexpected ways, depending on the unique challenges they face. But that’s just the beginning.

Mobile Ordering 94

Mobile Ordering Café Ordering 2025 94

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). The restaurant tech industry is growing, with software and services designed to streamline almost every aspect of your business. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

ChowNow

NOVEMBER 10, 2021

Small Business Saturday is coming up—is your restaurant ready? On November 27, diners will look for ways to support neighborhood favorites by “shopping small” and choosing to invest in their own communities. At ChowNow, every day is Small Business Saturday—our whole mission is to help local, independent restaurants thrive!

Small Business 113

Small Business Marketing Social Media Online Ordering 113

Modern Restaurant Management

MARCH 23, 2021

The pandemic has created unprecedented demand for online ordering platforms. As a result, restaurants that have historically relied on in-person dining have either scrambled to create their own food ordering apps or have leaned on third-party services to do it for them. The Ups and Downs of Ordering Apps.

Ordering 218

Ordering Online Ordering Food Order Customer Service 218

Indoor Media

JULY 22, 2021

Do you have any social media accounts for your business? For most businesses, it’s worth maintaining at least one social media account. However, depending on what your business does and sells, different social media platforms offer specific benefits and uses. That said, your business might do well on other platforms.

Small Business 78

Small Business Social Media Advertising 2002 78

Cheetah

FEBRUARY 2, 2021

Demand Planning is the critical driver of food supply chain operations from farmer to consumer. Large enterprises across the food chain already realize the importance of demand planning, but small businesses are still anxious about making the leap. Big companies have been forecasting demand for years, if not decades.

Small Business 78

Small Business Food Supply Point of Sale Inventory 78

The Restaurant Times

NOVEMBER 30, 2021

Online food ordering has been booming for the past two years on the back of changing customer preferences. According to Statista , the revenue from online food ordering channels is expected to grow at a robust CAGR of 10.39% between 2021 and 2025. Advantages And Disadvantages Of Integrating With Food Aggregators .

Online Ordering 52

Online Ordering Food Order Ordering Food 52

Modern Restaurant Management

FEBRUARY 12, 2020

billion in food sales demonstrating a 34 percent increase from the prior year, according to the Associated Press. Meanwhile, Uber Eats expected to deliver $10 billion worth of food in 36 countries in 2019. On one hand, TPO services eat into profits, may increase delivery time and have the potential to disrupt business models.

Ordering 181

Ordering Online Ordering Customer Service Customer Experience 181

Cheetah

FEBRUARY 9, 2021

While large foodservice suppliers are maximizing revenue by accurately forecasting demand and supply needs, small businesses are still anxious about making a move. Many manufacturers, suppliers, and local restaurants are worried about the cost or difficulty of introducing demand planning into their business. Table of Contents.

Small Business 78

Small Business Supplies Food Supply Technology 78

Mad Mobile

FEBRUARY 5, 2024

Whatever the size of your operation, a tableside ordering system can help—it’s certainly not a tool for just large corporate restaurants. As a business owner, you’re always trying to maximize your operational efficiency. There are plenty of ways people cut costs to try and save a business that simply don’t work.

Ordering 52

Ordering Fast Casual Mobile Ordering Fine Dining 52

Culinary Cues

AUGUST 22, 2022

A chef/owner was busy by the stove with an assistant who also washed dishes and bussed tables and out front a single server and maybe, in the busiest of operations, a host/bartender who was likely the spouse of the chef. This business was a reflection of the person, and the person was not a slave to a much larger, more complex beast.

Seating 442

Seating Front of House Back of House Cash Management 442

Cheetah

SEPTEMBER 23, 2021

COVID-19, supply chain issues and rising food prices have placed the future of major broadliners at risk. Operators who are opting out of the traditional big supplier-small restaurant relationship have good reason to do so. Heck, it might even feel good to know you’re a small cog in the food supply machine.

Supplies 148

Supplies Ordering Food Supply Online Ordering 148

Cheetah

OCTOBER 26, 2020

Now that food security has been restored, it’s time for us to refocus our resources on our core mission – helping businesses thrive. And although we are shifting back to helping restaurants, we are still here for consumers to purchase bulk supplies at our business delivery service rates. Will be ordering from again!

Small Business 78

Small Business Food Supply Mobile Ordering Supplies 78

7 Shifts

SEPTEMBER 7, 2021

We also looked to see if the number of items ordered per receipt has stayed the same: they didn't. Guests are ordering fewer items and paying more for them. Either diners have switched to ordering the more expensive items off the menu, or we're seeing very strong inflation of prices on menus. Make small menu price adjustments.

Tip Distribution 370

Tip Distribution 2021 2019 Cash Management 370

Culinary Cues

APRIL 15, 2023

My town leaders, bless their hearts, try to figure out ways to strum up cash flow for small businesses. If you are not in the restaurant business, then maybe this sounds reasonable. This is who we are, we are in the service business. A tip of the chef’s toque for the good old college try.

Seasonal Menu 447

Seasonal Menu Café Point of Sale Social Media 447

The Restaurant Times

JUNE 21, 2021

This is particularly true for small restaurant businesses. This industry has had to adapt its offerings significantly, with restaurant management needing to expand its models to include food delivery services. Moving forward, we will be entering an entirely new world for all businesses. Prioritize Time Tracking.

Small Business 98

Small Business Management Management Insurance 98

Culinary Cues

FEBRUARY 10, 2024

Let’s try on a common story for size: It’s a busy Friday night at Chez Francois Bistro and the owner/host notices a few cobwebs in the corner of the restaurant. A small detail, but a signal of lazy restaurant eyes. It’s never too small to worry about. In other words, they fail to see the problems or the urgency.

Uniforms 360

Uniforms Small Business Dine-in Training 360

Culinary Cues

MAY 1, 2023

One fact about the restaurant business stands out to me – something I have always appreciated: the kitchen is the great equalizer. So, no matter what their journey has been like; no matter their heritage, race, gender, education level, or portfolio of beliefs – this is a business of unity in purpose.

Front of House 427

Front of House Back of House Food Order Seasonal Menu 427

EATER

OCTOBER 16, 2020

People didn’t believe COVID would affect our remote community in South Dakota, but my cafe can’t take that chance This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience.

Small Business 145

Small Business Online Ordering Leadership Merchandise 145

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Not only that but with their powerful data integrations and flexible formats, they’ll change how you run your business. Why? The restaurant industry’s dramatic shift to digital tableside ordering systems is undeniable.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

ChowNow

NOVEMBER 10, 2021

Small Business Saturday is coming up—is your restaurant ready? On November 27, diners will look for ways to support neighborhood favorites by “shopping small” and choosing to invest in their own communities. At ChowNow, every day is Small Business Saturday—our whole mission is to help local, independent restaurants thrive!

Small Business 60

Small Business Marketing Social Media Online Ordering 60

Modern Restaurant Management

MARCH 25, 2021

Throughout her career, Ellen Linardi has been driven by the passion to build products that help small businesses hold their own against big companies.That desire fueled the Global Head of Product for Clover and her team to help restaurant owners struggling during the pandemic pivot operations and compete in the now digital-first world.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

7 Shifts

JULY 16, 2021

Write a Coffee Shop Business Plan. This step and research component is the foundation behind your business, and should be taken seriously! Visit them to learn more about what drives their business. Do they serve just coffee or small foods as well? Competition and neighboring businesses. Table of Contents.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

SEPTEMBER 26, 2022

Technology has been a great help during these testing times and, in particular, more and more restaurateurs have been turning to conversational voice AI ordering systems to help them meet —and increase— their orders with the resources they have available. Maximize Sales and Take More Orders.

Customer Experience 215

Customer Experience Food Order Small Business Ordering 215

Modern Restaurant Management

JANUARY 11, 2024

When working in a restaurant, management must utilize a variety of skills to run a successful business. Throughout my decades of working with restaurant and small business owners, these are four areas I always speak with clients about so they can be successful in their roles. As a manager it is your job to set the tone.

Management 166

Management Management Back of House Customer Service 166

Modern Restaurant Management

FEBRUARY 5, 2024

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). The data revealed an overwhelming 72 percent of diners plan on ordering pizza this year on either The Big Game, National Pizza Day, or both.

2024 196

2024 Loyalty Program Food Order 2030 196

SpotOn

APRIL 24, 2024

  With 150 staff members and $50,000 in weekly food sales on average, Armory is larger than life. Louisans busy all year long. It’s a small feature that becomes a huge time-saver, considering bartenders are serving over a thousand customers on peak nights.  Armory’s high throughput is just the start.

Entertainment 98

Entertainment Point of Sale POS Bar 98

Modern Restaurant Management

JANUARY 31, 2024

Many operators are starting to realize that this omni-channel approach is increasingly essential to guest engagement in order to ensure they’re top of mind from the moment customers discover your restaurant (which often begins online) until well after their meal ends.

2024 203

2024 Online Ordering Website Management 2023 203

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What does the future look like for restaurant ordering and delivery tech? Changing delivery order preferences.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What does the future look like for restaurant ordering and delivery tech? Changing delivery order preferences.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

The Restaurant Times

APRIL 7, 2021

Even prior to last year’s COVID-19 flux of delivery orders, individuals were increasingly replacing carryout orders with deliveries, 21% are making this switch to home drop-offs according to a survey done by Restaurant Business. This may affect the condition in which food items arrive to the end customer.

Delivery 102

Delivery Ordering Tip Distribution Customer Service 102

EATER

JANUARY 22, 2021

The new president also announced plans to expand SNAP benefits and a school meals program President Joe Biden has spent most of his first 48 hours in office signing Executive Orders to undo everything Donald Trump did and making sure there is an actual semblance of a plan to help Americans through the pandemic. But for now it’s a start.

Ordering 109

Ordering Food Safety Healthcare Food Order 109

Mad Mobile

JANUARY 30, 2024

Welcome the simplicity and efficiency of tableside ordering services. In this blog, we will share the advantages of using a tableside ordering system that can elevate your establishment from good to delicious. What is tableside ordering? There are several forms of tableside ordering where the ordering method has the same result.

Ordering 40

Ordering Mobile Ordering Customer Service Customer Experience 40

Modern Restaurant Management

MARCH 28, 2023

Small-medium sized business owners may not fully grasp how important technology is due to a lack of knowledge and experience. Digital transformation, while perhaps initially difficult for restaurant owners, specifically small to medium-sized businesses, is the only way to get ahead and survive. At least not entirely.

Front of House 185

Front of House Back of House Small Business Technology 185