ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Training staff to encourage direct orders when speaking with guests. Why Every Restaurant Needs an Online Ordering System The answer is simple: to stay competitive. Customer retention are repeat customers coming back?

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

SpotOn

DECEMBER 11, 2024

" They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. The history of fast casual dining The fast casual concept was born in the 1990s but gained popularity in the mid-2000s with the massive success of Chipotle Mexican Grill.

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

Lavu

JULY 18, 2025

In this post, we’ll explore five essential POS features designed to reduce wait times and deliver faster, more efficient dining experiences. This eliminates the hassle of waiting in lines or for servers to take orders, tackling one of the most common delays in dining experiences. Staff training is equally important.

POS 60

POS Mobile Ordering Communication Customer Service 60

SpotOn

JUNE 27, 2025

Misconception 1: You can just turn QR codes on at your restaurant without making any operational changes and it'll work just fine. Fine-tune your serving style What happens after a guest scans a QR code and places their order? At all tables or just outdoor seating? There's no one-size-fits-all answer to this question.

Mobile Ordering 52

Mobile Ordering Online Ordering Back of House Front of House 52

Web Diner

FEBRUARY 28, 2025

From Empty Seats to Endless Lines: The Email Marketing Secret Weapon Your Business Needs Whether you’re running a cozy caf, a bustling bistro, a trendy food truck, or a high-end restaurant, there’s one universal truth: empty seats mean lost revenue. Ready to Cook Up Some Marketing Magic?

Email Marketing 36

Email Marketing Marketing Food Truck Social Media 36

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. And outdoor dining, once more of an afterthought or a novelty, has become a more permanent and intentional part of restaurant design.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

JULY 18, 2025

Whether you’re launching a fast-casual spot or a fine dining concept, a solid restaurant business plan is your foundation for success. How many seats will your restaurant have? The number of seats will determine the number of guests and checks each day. Start with the basics. Menu pricing determines the check average.

2025 78

2025 POS Small Business White Paper 78

EATER

NOVEMBER 12, 2024

Scott Suchman This year, we found ourselves blissfully forgetting about the world outside the dining room, and settling into meals that felt exciting, confident, and joyful Dining out should be a lot of things — nourishing, thought-provoking, less than a week’s rent — but one that can be easy to forget about is fun.

Seasonal Menu 362

Seasonal Menu Fine Dining Front of House Back of House 362

Paper Chase Accountancy

JULY 10, 2025

It involves a systematic process of understanding, anticipating, and influencing consumer behavior to maximize income, especially for perishable inventory like hotel rooms or airline seats. Restaurants (High-End): Optimizing table turnover, dynamic pricing for peak dining hours, special event menus, and promoting higher-margin items.

Hospitality 52

Hospitality Management Management Tourism 52

Culinary Cues

AUGUST 22, 2022

There were eighteen or twenty seats (mostly deuces) and in better weather maybe two more tables on the street or alleyway in front or beside these tastes of a chef. There was little waste since managing twenty seats was much easier than trying to fill expansive dining rooms with a turn or two on busy nights.

Seating 474

Seating Front of House Back of House Cash Management 474

Modern Restaurant Management

MAY 19, 2020

Gen Z and millennials are likely to return to in-restaurant dining before older guests; and each group will have different concerns. It is important to communicate what you are doing for safety, but don’t forget to highlight the amazing dining experience you have to offer. Anticipation. It’s a skill!).

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Sure, you may have a certain number of seats, but service duration is variable. If you're under capacity, demand is low with lots of available seating. What is Restaurant Revenue Management?

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

MAY 24, 2023

Although there are no desks and chairs, students that take this course are learning real, hands-on experience within the dining room and kitchen. Lastly, between the kitchen and the wine rooms sits a luxe private dining room that can sit a party of 12. All the furniture within the space is designed to be mobile and flexible.

Design 419

Design Fine Dining Front of House Seasonal Menu 419

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Lavu

OCTOBER 13, 2023

This should include all tables available for seating customers. Optimize seating arrangements: Arrange tables in a way that maximizes the use of available space without compromising customer comfort. casual dining vs. fine dining). This period could be a day, week, month, or any time frame you choose.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

JUNE 30, 2023

Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs. Thoroughly Test Ideas and Train Employees Before Implementation A well-known QSR brand recently failed to fully vet its app prior to releasing it for customer use.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Culinary Cues

SEPTEMBER 15, 2022

Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. When a destination welcomes more people than there are restaurant seats then even the mediocre seem to thrive but check back in a year or two and you will probably find a new owner, a new concept, and a different shot at success.

Fine Dining 449

Fine Dining Front of House Customer Service Customer Experience 449

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

AUGUST 20, 2024

However, with fewer customers dining out weekly , restaurants must ensure that they can serve each diner quickly and satisfy them enough that they’ll want to return. Tracking and implementing strategies to improve this metric will allow you to maximize your dining space and generate more revenue.

Online Ordering 221

Online Ordering Fine Dining Fast Casual Seating 221

Modern Restaurant Management

MARCH 25, 2024

The duo transfomed a dilapidated cottage themselves entirely by hand into an intimate 12-seat restaurant that has received numerous accolades. In what ways does having a limited seat count offer advantages when containing costs? We want to one day dine at those restaurants. Few things affect this scale more than cover count.

Fine Dining 221

Fine Dining Seating Restaurant Law Small Business 221

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome.

Fine Dining 502

Fine Dining Restaurant Law Outdoor Food Truck 502

7 Shifts

FEBRUARY 15, 2022

In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager. Texting is a valid format for team training. Simply put: training employees through text message. Why texting? Another way to do it?

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by 2030.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. The findings?

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” “Plant-based dining is not a fad that is going away. the number of customers who leave without being seated or greeted).

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

EATER

FEBRUARY 25, 2022

Especially since the founding of local culinary festival Canmore Uncorked in 2014, chefs have shined a spotlight on regional dining, tempting travelers to pop over from nearby Calgary or Edmonton, or cross the reopened border from the U.S. European mountaineering guides also brought dishes from their homelands, like fondue.

Hotels 246

Hotels Front of House Seasonal Menu Fine Dining 246

EATER

DECEMBER 15, 2021

Lots of the houses had little trains you could take [through the cellars] that were reminiscent of something you would have seen at Disney World,” remembers Christian Holthausen, a French-American strategic consultant in the wine & spirits industry, of his early career in Champagne in the 1990s. Perrier-Jouët.

Back of House 284

Back of House Tourism Hotels Vineyard 284

ChowNow

JULY 10, 2024

Make sure you highlight the type of cuisine you’ll be offering and the style of your service (casual dining, fine dining, etc.) This is also a good place to mention any additional outdoor seating you might have. Concept and vision : Explain the overall concept of your restaurant.

Point of Sale 221

Point of Sale Email Marketing License Customer Service 221

7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. Step-by-step process to becoming a restaurant manager Becoming a successful restaurant manager involves getting relevant education and training and building hands-on experience in the industry.

Management 195

Management Management 2024 Kitchen Safety 195

EATER

JULY 18, 2023

Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. The blind waitstaff helps the diners find their seats, and then serves them a series of mystery dishes, which the guests taste and guess at in total darkness. On a recent trip to Crete, he and his wife went on a dining tour.

Dine-in 246

Dine-in Restaurant Law Website Management Fine Dining 246

7 Shifts

MAY 15, 2023

I worked in fine dining for so long, I thought my career was always going to be in fine dining, and I'm not saying that I'm completely. He drew on his experience in fine dining, an all too common one of overwork and chasing perfection, and knew that he wanted to create a healthier work environment at Pecking House.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

The Restaurant Times

APRIL 7, 2022

A fine dining restaurant in Gulf countries like Oman is a blend of delicacies and a bespoke experience. It is thus, the right time for Omani restaurateurs—and upcoming restaurateurs—to own this bustling dining scene. It is thus, the right time for Omani restaurateurs—and upcoming restaurateurs—to own this bustling dining scene.

Fine Dining 52

Fine Dining Dine-in License Point of Sale 52

Focus POS

FEBRUARY 5, 2019

Getting customers in the door is just the first step—you need to seat and serve them promptly and turn over tables as quickly as possible. How much space you have, the type of restaurant, and typical clientele will determine the best table layout, whether for romantic fine dining or family-friendly meals. Optimize Table Layout.

Management 106

Management Management Tip Distribution Point of Sale 106

The Rail

MAY 15, 2024

As a result, the demand for quick and convenient dining options has been met. After ordering, guests grab their drinks and utensils, find a seat, and wait for their food to be either brought to their table by a food runner or signaled for pickup. It’s perfect for a quick bite, personal dining experience, or when guests are on the go.

Fast Casual 130

Fast Casual Customer Service Customer Experience Fine Dining 130

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 450

Franchise Franchising Leadership Beverage 450