Restaurant Business

JUNE 5, 2025

On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jun. Sign up here. Get today’s need-to-know restaurant industry intelligence.

Leadership 162

Leadership Fast Casual 2025 Franchise 162

Restaurant Business

JUNE 5, 2025

He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. In 2017, he was arrested in Chicago on charges of assaulting his ex-wife and a business partner, according to Eater Chicago.

Fast Casual 147

Fast Casual Leadership 2025 Loyalty Program 147

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. While many cracked the code, some are still adapting. So what’s next?

Delivery 421

Delivery Kitchen Safety Social Media Online Ordering 421

SpotOn

JULY 22, 2024

Full service restaurant concepts fall into two broad categories: casual dining and fine dining. Casual and fine dining restaurants offer different menus and experiences to guests and require different expertise and operational knowledge for success. Fine dining concepts don't have to be formal.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

7 Shifts

OCTOBER 21, 2021

A fine-dining restaurant with an emphasis on ingredients may present the menu simply, with descriptions of where the ingredients are from. Cheap digital menu marketing that captures a share of online dining demand. The initial franchising costs are higher than opening an independent restaurant. Menu design.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

JANUARY 16, 2020

Earlier this year, a Taco Bell franchise owner was ordered to fork over a $250,000 settlement for asking lawful permanent residents to provide unnecessary work authorization documents. The costs and benefits of these types of offerings are often worth it, given the steep fines associated with non-compliance. Compliance Is Key.

2019 357

2019 2020 Employee Relations 2030 357

7 Shifts

OCTOBER 14, 2022

No matter where you go or what you buy, technology has touched nearly every part of dining out right now. We have seen employees at regional franchise [that Kickfin works with] been able to increase pay by 3 to 4 dollars an hour. You tap your card for coffee, a drink, or a candy bar. fewer than a year ago.

Social Media 359

Social Media Fine Dining 2022 2015 359

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 43 percent plan to add an outdoor on-site dining space. "What

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MARCH 16, 2020

To help ensure the survival of these restaurants, many of which are family owned, the PR industry has banded together to create a campaign called "Dining Bonds." The dining bonds are being offered by participating restaurants across the country at a suggested savings of 25 percent when purchased. . "We're

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

JUNE 30, 2023

Burying this information in fine print at the bottom of the menu or not putting it anywhere at all can quickly drive customers away and become a social media nightmare in an instant. Our client, a quick-serve franchise chain, found its drive-thru menu boards were confusing to guests.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Can't touch this.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Goliath Consulting

AUGUST 10, 2019

Gallo’s products range from fine wines down to jug wines and well spirit selections. E&J Gallo may receive upper tier wine by the glass placements in a fine dining restaurant for Orin Swift while securing house wine pours with Barefoot in a neighborhood grill. For more information go to: [link].

Bar 210

Bar Fine Dining Sports Email Marketing 210

Modern Restaurant Management

AUGUST 22, 2023

These include: Chatbots and customer-facing AI : Who doesn’t want to enhance their dining experience? It empowers restaurants to proactively adapt and fine-tune menus to meet evolving consumer preferences that can include layout, readability and reduced anxiety from an over cluttered menu.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

7 Shifts

DECEMBER 19, 2023

Her daughter struggled with food allergies, and finding a safe place for her family to dine out felt nearly impossible. They expanded to three stores before starting their franchise program in 2014. Tara Gilad started Vitality Bowls to solve a problem. Undisclosed ingredients and cross-contamination made it a risk. “We

Restaurant Law 221

Restaurant Law Fine Dining Food Safety 2014 221

7 Shifts

NOVEMBER 19, 2019

This is certainly true for the independent entrepreneur, but even large and resourceful restaurant franchises and groups are not immune to the threat—and in some cases, the reality—of rising labor costs. Some restaurants can feel constricted by their traditional sit-down or take-out dining options.

Management 253

Management Management Employee Relations Restaurant Law 253

7 Shifts

DECEMBER 19, 2023

Her daughter struggled with food allergies, and finding a safe place for her family to dine out felt nearly impossible. They expanded to three stores before starting their franchise program in 2014. Tara Gilad started Vitality Bowls to solve a problem. Undisclosed ingredients and cross-contamination made it a risk. “We

Restaurant Law 195

Restaurant Law Fine Dining Food Safety 2014 195

Modern Restaurant Management

JANUARY 9, 2020

Founded in 1969, The Habit Burger Grill operates nearly 300 company-owned and franchised restaurants across the United States and in China. ’s unmatched scale and strengths in franchising, purchasing and brand-building.” Brands’ global scale, resources and franchising capabilities. ” Chasing DoorDash. .

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Goliath Consulting

JANUARY 6, 2019

Management companies provide restaurants with a franchise like operating system without having a franchise agreement. With our customized team approach and decades of industry experience, Goliath Consulting is ready to handle every concept from fast casual counter service to full service fine dining.

Management 150

Management Management Front of House Back of House 150

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

7 Shifts

MARCH 3, 2021

Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners. In New York City, southern chicken-and-waffle restaurant Sweet Chick pivoted from casual dine-in to fast casual by rebranding as Lil’ Sweet Chick.

2021 195

2021 Fast Casual Back of House Front of House 195

EATER

APRIL 21, 2021

He trained as a professional chef and worked in hotels and fine dining restaurants, but when he wanted to open his own spot, a gourmet burger concept called Ashes Burnnit, he chose to do so in an open stall inside a local hawker center. He eventually hopes to franchise the concept and turn Ashes Burnnit into a nationwide chain.

Franchise 246

Franchise Franchising Small Business Back of House 246

Lavu

MAY 9, 2025

Lightspeed : Excellent for complex menus and inventory management, ideal for fine dining or multi-location setups. From quick-service spots to fine dining restaurants, it offers tools to meet a variety of operational needs. Plus, built-in online ordering makes it simple to handle both dine-in and takeout orders.

POS 78

POS Loyalty Program Mobile Ordering Food Truck 78

The Rail

JANUARY 19, 2023

A fleet of electric vehicles is most suitable for more extensive restaurant operations, whether fast food, fine dining, or catering businesses. Modern Marketing Tools “In 2021, it was estimated that there were 32,027 full-service restaurant franchise establishments in the United States,” according to Statista.

Social Media 147

Social Media Fine Dining Fast Casual Food 147

Goliath Consulting

MAY 8, 2020

A successful catering service may take years of adapting and fine-tuning before it is perfected. Whether it is simply dropping off the goods or offering more extensive services like buffets or a full dining service, catering is an excellent opportunity for your restaurant to draw in more vertical revenue streams.

Catering 248

Catering Point of Sale Delivery Customer Service 248

Foodable

JANUARY 27, 2021

Grant quickly rose in rank in the company, eventually becoming a managing partner and chief operating officer at the franchise. She has been in the hospitality industry for more than twenty years, beginning her career as a server at a Ruby Tuesday concept. If you ever find yourself in a culture that’s not inclusive, you should leave.

Fast Casual 82

Fast Casual Fine Dining Casual Hospitality 82

EATER

JULY 18, 2023

Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. Blindekuh was founded by a blind pastor to generate empathy for blind people, and dining in the dark restaurants have provided reliable jobs for the chronically underemployed blind workforce. It was almost a liquid.”

Dine-in 246

Dine-in Restaurant Law Website Management Fine Dining 246

Modern Restaurant Management

DECEMBER 27, 2019

" Said Silvestri, "Daniel Boulud is considered a true a pioneer of the revolution and evolution of fine dining and to nurturing emerging talents, and despite the many additions to the list of most celebrated fine dining chefs we see today, Daniel remains one of the most highly-awarded and recognized chefs in America and the world.

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

Restaurant Clicks

JULY 13, 2021

While American Chinese food may not be authentically Chinese, it is certainly one of the most popular cuisines for dining out or ordering in. Chang’s is that it has a great indoor dining atmosphere with dim lighting and a full bar. Chang’s franchise to form its own in 2017. You’re bound to find at least one of them in your area.

Food 148

Food Fine Dining Food Order Dine-in 148

Restaurant Technology Guys

DECEMBER 25, 2022

French-trained chef Grégoire Jacquet had a vision of a local restaurant offering quality fine dining-style food with the convenience of a quick carry-out experience. After two decades of serving the local Berkley, CA community, Grégoire has launched franchising opportunities in the Greater Bay Area. The post 164.

Technology 113

Technology Innovation 2002 Fast Casual 113

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” “Plant-based dining is not a fad that is going away. It has the potential to set new standards for service and operations at our franchise restaurants.”

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Sling

NOVEMBER 11, 2019

1) Fine Dining. Fine dining restaurants offer diners an upscale meal experience often comprising several courses (e.g., Fine dining establishments can operate as a franchise for broader appeal or as a single location to increase their sophisticated image. 2) Casual Dining. 2) Casual Dining.

Fast Casual 104

Fast Casual Fine Dining Food Truck Casual 104

EATER

JUNE 12, 2023

Lille Allen/Eater A quest to understand the illogical appeal of the old and “just fine” We were driving home from Sedona, Arizona, to Los Angeles. But then more recently, I had a make-up birthday dinner with my wife and some friends, and I picked a place my wife could never enjoy: an old, vibey, and notoriously “ it’s… fine?

Back of House 261

Back of House Dietary Restrictions Food Truck Fine Dining 261

Restaurant Clicks

DECEMBER 4, 2021

One particularly enticing prospect for a good time in Charlotte is to host a large gathering at one of Charlotte’s exquisite private dining restaurants. So, if you’re thinking of hosting your next work holiday party or special occasion soon, check out my list of the 15 best restaurants for private dining in Charlotte!

Dine-in 140

Dine-in Website Management Fine Dining Book 140

EATER

OCTOBER 18, 2022

A scene from Star Trek: The Next Generation shows a Romulan and Klingon dining side by side. | This is especially true of stories and franchises set elsewhere: in the past, in the future, in places that don’t actually exist. CBS Photo Archive/Getty Images. The best cookbooks help us learn and think about their subjects.

Food 246

Food Book Franchise Franchising 246