The Restaurant Times

OCTOBER 3, 2023

In this article, we explore the fascinating insights derived from this episode of Restrocast by Ashish Tulsian featuring Karl Goodhew, offering a glimpse into the captivating transformation of a retail tech leader into a visionary figure in the world of fast-casual dining.

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Innovation Fast Casual Retail Loyalty Program 52

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

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Franchise Franchising Fast Casual Point of Sale 199

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. casual dining vs. fine dining). By leveraging this information, you can encourage repeat business and build loyalty among customers. This can help identify slow or fast service times, allowing you to improve seat turnover rate efficiency in those areas.

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Seating Mobile Ordering Customer Service Online Ordering 173

The Restaurant Times

JANUARY 11, 2023

According to Fast Casual research , 8 out of 10 US customers use voice search to locate restaurants. Additionally, since the customer is in charge of placing the order, accuracy goes up, and waste goes down. . These apps are also the perfect way to run loyalty programs for customers. Reduced Third-Party Costs.

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Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. Concepts that captured strong market share like fast casual chains will continue to outpace growth in full service locations.

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2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses.

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Franchise Franchising Loyalty Program Kitchen Safety 125

BNG Point of Sale

SEPTEMBER 2, 2021

Fast Food And Quick Service . As a result, the average profit of fast food and quick-service restaurants can vary between 6-9%, which is above the industry average. . Casual cafe businesses are seen as a negligible risk due to their increased mass appeal among millennials and the growing remote workforce. Reduce Food Waste .

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Food Truck Loyalty Program Food Point of Sale 52

Apicbase

MARCH 28, 2024

Fast and friendly service. Pot washers : are responsible for cleaning pots, pans, dishes, and cutlery, keeping the kitchen clean, and disposing of waste. BOH roles vary depending on the restaurant’s service model— whether it’s a full-service restaurant, casual dining restaurant, fast casual eatery, or QSR.

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Sling

JULY 24, 2023

UpMenu is an online ordering platform with a built-in customer loyalty system and options for building branded websites and apps. 16) MarketMan MarketMan helps restaurants save money by simplifying the process of ordering ingredients and eliminating waste. 12) UpMenu For many types of restaurants, online ordering has become essential.

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Focus POS

JUNE 17, 2019

It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. Fast-Casual POS. How to Choose a Restaurant Point of Sale System.

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Point of Sale Cash Management POS Franchise 113

BNG Point of Sale

JUNE 21, 2021

It can be a casual dinner or a 5-star, white-tablecloth affair. Fast Food and Fast Casual Restaurants. As the name implies, this category includes fast-food restaurants and any type of quick-service restaurant in which customers order from a counter, fill their drinks, and dispose of their trash. Food Trucks.

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Fast Casual Food Truck Customer Service Online Ordering 52

Restaurant Engine

AUGUST 9, 2023

If you are a fast casual restaurant, provide recycling bins. Make your dishes smaller, so there is less food waste. Here are some tips to take your restaurant to the next level: Incorporate a loyalty reward program. Make sure your customers know this by posting it on your menu or even signs around the restaurant.

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Compost Recycling Website Management Employee Relations 52

BNG Point of Sale

OCTOBER 7, 2021

Gift card and loyalty program capabilities keeps customers coming back. Some POS may even automatically honor loyalty cards. By tracking when stock arrives, you can also reduce food waste and better follow first-in, first-out (FIMO) procedures. Auto totals for fast and correct billing. Order customization.

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Point of Sale 2021 POS Loyalty Program 52

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1 times and 2.8

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2019 Compost Mobile Ordering Point of Sale 103

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). We believe the trends in restaurants will be a return to growth in the fast casual space, with a slower growth pattern to higher end and resort style dining.

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2020 Online Ordering Point of Sale Cash Management 154

Touch Bistro

MAY 26, 2021

Conversely, if your restaurant is more casual, diners may be more willing to go completely red, white, and blue for the day. This means your staff won’t be wasting time running back and forth from a stationary POS terminal on a day when you’ll have plenty of guests. If you’re fast-casual, consider doing a pulled pork version.

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Specials 2021 Merchandise Mobile Ordering 111

Open for Business

OCTOBER 20, 2023

Is there a shortage of healthy fast-food options? Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Doing so will give you a sense of the market gap that needs filling. Choose wisely and design smartly.

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License Email Marketing Seasonal Menu Front of House 78

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). Copper Branchofficially launched its new Cauliflower Crust Flatbread program. Good Food Restaurant Scorecard. Health Care Without Harm.

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Hospitality Food Consumer Goods Point of Sale 153

Apicbase

FEBRUARY 29, 2024

It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15

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Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. Similarly, 28 percent of companies have requirements around food waste reduction.

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Online Ordering Ordering 2024 Hiring 139

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

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2023 Loyalty Program Fast Casual Customer Experience 166

Modern Restaurant Management

FEBRUARY 18, 2020

In the short term, it’s QSR that will experience labor improvement, then fast-casual. We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Reduce theft.

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Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

AUGUST 16, 2021

Many operators revamped their labor models, simplified menus to lower complexity and reduce waste, and are using technology, such as self-serve kiosks, to become more efficient during lockdowns. Fast-food establishments with traditionally lower wage work are promising hourly rates of up to $15/hour. percent and 5.8

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2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

MARCH 11, 2020

The majority of fast-casual and fine dining operators are meeting this challenge head-on by adding new offerings monthly,* driving increased competition with bar-and-grill operators. These include marketing, website development, appointment scheduling, digital loyalty, review management, and both retail and restaurant POS solutions.

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Bar Cash Management Loyalty Program Point of Sale 124

Modern Restaurant Management

SEPTEMBER 14, 2021

The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.” To access the Leading a Fair Kitchen, free, online leadership training program, chefs and operators can visit FairKitchens.com for step-by-step instructions.

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Food Tip Distribution Guest Recovery Food Safety 159

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech.

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Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

DECEMBER 28, 2020

Operators will need to be creative in finding ways to counter the increased restaurant costs and the waste being produced. And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty.

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2021 Kitchen Safety Food Safety Mobile Ordering 186

Modern Restaurant Management

MAY 27, 2020

In addition to serving 15,000 restaurants and food services clients across the globe, Zuppler enjoys important partnerships with leading transactions processor Worldpay (acquired by FIS in 2019) and Rewards Network, a provider of loyalty-based marketing and financing services to the restaurant industry. The program is facilitated by 211,?the

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 154

Modern Restaurant Management

FEBRUARY 14, 2020

SOBEWFF® also provides our students, many of whom come from low-income families, financial relief and motivation toward a timely graduation through its scholarship program. “I want to show people that hibachi and ramen can be just as thoughtful and delicious in a casual setting,” said Liang. in Plano, Texas.

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Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests." franchisees for use in their restaurants.

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Mobile Ordering Online Ordering Food Order Hospitality 121

The Restaurant Times

AUGUST 30, 2022

You can stop wasting precious resources and time on menial tasks by automating your inventory management system with a restaurant POS system that can track stock and improve order efficiency. You can also choose to incentivize your loyal customers using the CRM module’s point-based loyalty programs.

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POS 2022 Point of Sale Mobile Ordering 52

Modern Restaurant Management

OCTOBER 29, 2020

This pilot is putting us on that path – and we couldn’t be more pleased to continue our work with Miso Robotics and pave the way for greater adoption of cutting-edge technology in the fast-food industry.” It includes fast, full-service setup and support. ” Burma Bites will open its doors on Telegraph Avenue.

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Online Ordering Customer Service Seasonal Menu Food Order 136

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Minimizing food waste will continue to be a focus in 2020. Sustainability extends into the kitchen with food waste. Andrew Shearer, Cofounder and CEO at Farmshelf.

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2020 Kitchen Safety Consumer Goods Point of Sale 135

Modern Restaurant Management

MAY 7, 2021

In addition, On The Border will launch a new Rewards program and an app that allows guests to track points for every visit. Despite the lagging global pandemic, the organic fast-casual brand is surging forward with record-breaking sales, franchise development growth, and new guest acquisition and satisfaction.

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Franchise Franchising Sustainability Fast Casual 159

Modern Restaurant Management

JUNE 14, 2020

Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions.

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Food Safety Loyalty Program Kitchen Safety Online Ordering 140

Modern Restaurant Management

JANUARY 31, 2020

Fast-food restaurants also took a hit, down 1.5 According to a report from Sift: 62 percent are concerned that their interactions with QSRs will lead to some type of fraud, whether it’s stolen payment information, account takeover, hijacked loyalty rewards points, or fake reviews. points), food trucks (up 3.5 Superfoods.

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2020 Loyalty Program Point of Sale 2019 164

Modern Restaurant Management

OCTOBER 15, 2019

Santa Rosa, California, has the highest ratio of full-service restaurants to fast-food establishments, 1.80, which is 3.5 With 78 percent of restaurant operators considering off-premises programs a strategic priority, restaurant brands are investing big in technology, but are struggling to keep up with changing consumer expectations.

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2019 Point of Sale Small Business Consumer Goods 72