ChowNow

FEBRUARY 13, 2025

77% of diners look at a restaurants website before going out to eat or ordering takeout or delivery. If you dont have a website, that means over three-quarters of the people near your restaurantyour potential customerswill never come in or place an order because they have no way to find you when theyre looking for a place to eat.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

7 Shifts

OCTOBER 22, 2024

89% of people do dining research on their phones, so if you’re not making the most of your online presence, you're missing out on a huge opportunity. When a restaurant participates in local events or partners with local businesses, it becomes part of the neighborhood’s fabric.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

ChowNow

MARCH 21, 2025

Meanwhile, a fine-dining steakhouse targeting business professionals will prioritize a refined menu, premium pricing, and marketing efforts that focus on corporate events and high-end experiences. Climate & Seasonality: Does the weather impact what people order or when they dine out? or How often do you order delivery?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

DECEMBER 18, 2024

Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. For restaurants, sourcing from these local markets offers a way to support regional producers while differentiating their menus with unique, high-quality ingredients.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

MARCH 11, 2022

Increased Emphasis on Online Ordering. This combination of pressures has brands doubling down on digital ordering – effectively reducing the labor cost of this process. If you are not reading this article on Modern Restaurant Management , please reconsider your reading choices and visit the original source.

2022 520

2022 Marketing Fast Casual Mobile Ordering 520

7 Shifts

OCTOBER 28, 2024

Locally sourced beer is also a great way to differentiate your bar from competitors. Plus, you can offer a digital or online menu that can make it easier to update prices and promotions as needed. To get started, create a unique menu that features signature drinks using premium ingredients or locally sourced spirits.

Merchandise 195

Merchandise Point of Sale Seasonal Menu Bar 195

Modern Restaurant Management

MARCH 3, 2025

Social media, online reviews, and delivery platforms make digital branding just as important as physical branding. For instance, in many cases, the first time someone sees your logo will be online, so it better look just as good on an iPhone as it does on a giant sign. Having a digital presence is critical.

Social Media 251

Social Media Email Marketing Customer Experience Loyalty Program 251

The Rail

JUNE 6, 2025

Local sourcing keeps food fresher by cutting travel time and helping surrounding farmers. 3 Improve Technology for Accelerated Service Consumers value faster orders and payments made possible by adding or enhancing technology. People can order at their pace without waiting by using tablets or self-service kiosks.

Social Media 130

Social Media Consumer Goods Kitchen Safety Food Safety 130

Modern Restaurant Management

JANUARY 3, 2024

Let’s look at some of them: relaxing with a cup of coffee ordering food home strolling with a drink in the park holding a meeting hanging out with friends in the evening going to a concert taking photos for social media. For example, consider a post idea: “You can order your morning takeaway coffee in our cafe.”

2024 520

2024 Social Media Customer Experience Events 520

Modern Restaurant Management

AUGUST 19, 2020

Normally a vibrant spot for working professionals, it is now vying for business in order to survive. This is the time to engage your guests with knowledge and events from the abundant direct contact available. At the same time there is a strong incentive to act and capitalize on the opportunity as a source of higher margins.

Cash Management 572

Cash Management Point of Sale Consumer Goods Small Business 572

Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 474

Loyalty Program Mobile Ordering Social Media Online Ordering 474

Modern Restaurant Management

JUNE 4, 2021

Restaurants can also their GMB page to engage with customers, highlighting special offers and discounts, publicizing events and promoting new menu offerings. Restaurants that use a third-party tool to manage bookings should add that information to the GMB listing, allowing users to book a table directly from the search results.

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

Modern Restaurant Management

APRIL 29, 2021

Some operators are willing to have you work today, get paid tomorrow in order to get people in place to handle their minimum requirements. Order at the table through apps and kiosk ordering for fast casual/fast food is being embraced to reduce the need for wait staff. He got creative on how to source employees.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

MAY 21, 2021

For restaurants, this information could range from cooking, dining, and food preparation tips to local ingredient sourcing guides. An in-depth market analysis will allow you to learn how to connect with your target audience in order to boost consumer loyalty and develop an effective pricing strategy. Host Competitions and Contests.

Social Media 508

Social Media Customer Experience Email Marketing Online Ordering 508

ChowNow

JANUARY 30, 2025

Restaurant branding is not easy, but when done correctly, the reward is a packed dining room every night with a steady stream of to-go orders out the side door. Guest experience is the heart of your restaurants brandits how customers feel when they interact with your space, your team, and your online presence. Consistency builds trust.

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

FEBRUARY 27, 2024

These errors prompted nearly half (47 percent) of all respondents to “break-up” with a business that shares inaccurate online information, opting instead for a competitor. Ensuring your online profile is as trustworthy as it is discoverable is crucial.”

Online Ordering 472

Online Ordering Consumer Goods Customer Service Information 472

Modern Restaurant Management

AUGUST 31, 2023

Identify Your USP and Use it to Conceptualize PR Events Identify what makes your brand stand out from the rest. You may then leverage this unique selling proposition (USP) when conceptualizing PR events. So, basically, you’re harping on your USP—which your customers love—to make your event a success.

Social Media 385

Social Media Email Marketing Influencer Events 385

Modern Restaurant Management

SEPTEMBER 26, 2023

is the second-largest online food delivery market​ and generated an estimated $218B in revenue in 2022. Situations where workers are kicked off platforms for reasons like saying no to too many orders or facing delays that aren't their fault are now looked at more closely.

Delivery 493

Delivery Food Consumer Goods Food Order 493

Modern Restaurant Management

OCTOBER 19, 2022

Between holiday get-togethers, end-of-year corporate gatherings and dinners with loved ones from out of town, it’s essential for restaurant brands to pay attention to their online visibility to maximize the season ahead. When done right, SEO can build brand awareness, increase web traffic and drive overall online customer engagement.

SEO 474

SEO Social Media Website Management Online Ordering 474

Modern Restaurant Management

JUNE 12, 2024

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. When was the last time you placed an order in a restaurant app for curbside pick-up? In what ways are restaurants investing in integrated technology right now?

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

AUGUST 19, 2020

This acquisition is a transformative event for FAT Brands in terms of scale and brand awareness. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Seated acquired digital event booking platform VenueBook. Seated Acquires VenueBook.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Restaurant Business

JUNE 11, 2025

These ads will direct back to a restaurants’ DoorDash ordering page. In the future, they could also link to a restaurants’ own website if they use DoorDash’s Storefront online ordering system, Samolis said. Ads are appealing for delivery apps: They are another source of revenue, and a profitable one at that.

Advertising 219

Advertising Fast Casual Social Media Leadership 219

Modern Restaurant Management

FEBRUARY 7, 2024

They drive the demand for clean labels, responsibly sourced ingredients and sustainability. Restaurants that provide clear information about the sourcing of their ingredients and the ethics behind their operations are likely to win the loyalty of this conscientious cohort.

Social Media 493

Social Media Customer Experience Influencer Dine-in 493

Modern Restaurant Management

MAY 1, 2020

In Taiwan and South Korea, where restaurant dining rooms remained open during the pandemic, frequent users actually reported ordering more takeout and delivery. Providing fast and convenient food options is the name of the game, with casual, fast-casual and fast-food concepts making up 74 percent of third-party delivery orders in this study.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

NOVEMBER 27, 2024

Pain points include: Food Cost Inflation : More than a quarter (26 percent) said that food costs have been their biggest source of financial strain this year. Digital-First Dining Independent FSRs are also recognizing the importance of a strong online presence – from digital ordering platforms to social media.

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

MAY 5, 2021

“With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains. 92 percent of respondents said they intend to purchase equipment online more frequently going forward. Deals are central to summer events.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

MAY 30, 2025

This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

MARCH 6, 2024

This technology can manage orders, answer queries, and provide personalized recommendations, all while reducing wait times and human error. Examples include Sublimotion in Ibiza which provides a multisensory dining event combining food with VR visuals and Tree by Naked in Tokyo, which blends cuisine with art and VR storytelling.

Customer Experience 472

Customer Experience Entertainment Customer Service Transportation 472

The Rail

JUNE 11, 2025

Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Start early and cast a wide net, using both online platforms and local job fairs. If local sourcing is necessary, vet new suppliers carefully. Don’t rush the hiring process.

Management 130

Management Management Equipment Hiring 130

7 Shifts

JULY 25, 2024

Diversifying your income sources can help offset rising costs and boost your overall profitability. Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities.

2024 243

2024 Loyalty Program Point of Sale Merchandise 243

EATER

JUNE 2, 2020

A Condado Tacos location in Columbus, Ohio, is facing public scrutiny for filling an order for Bud Boxes placed by Ohio Highway Patrol. On Monday, at least four employees were allegedly fired by a district manager for refusing to fill the order and choosing to walkout during a shift. The source later clarified the situation.

Ordering 364

Ordering Social Media Restaurant Law Food Order 364

Modern Restaurant Management

JANUARY 31, 2025

This reflects the positive impact loyalty programs have on driving revenue, with 83 percent of restaurant leaders saying their loyalty program successfully drives up order or basket size, as well as repeat visits (82 percent) and return on investment (78 percent). An analysis of insurance claims processed in 2024 compared to 2023 shows a 4.4

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. These adaptations were driven by evolving consumer preferences for convenience and safety.

Dietary Restrictions 309

Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. Restaurateurs may very well look to expand beyond the typical pop up, food truck, festival or off-premises event to more interesting, intimate venues like social influencer kitchens, dining rooms and gardens.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419