EATER

NOVEMBER 12, 2020

Factor in the need to put together an elaborate meal, and stress is inevitable — especially when it comes to sourcing a turkey. Just be sure to order soon, as Thanksgiving is only a few short weeks away. The Best Turkey to Order Online. The Best Fried Turkey to Order Online. Need a brine for that turkey?

Online Ordering 72

Online Ordering Ordering 2009 Food Order 72

Modern Restaurant Management

FEBRUARY 29, 2024

Today’s tech tools automate repetitive and time-consuming tasks, including order processing, inventory management, product reorders, and online customer service inquiries. When restaurants use tech tools to enhance food traceability and transparency across the supply chain, it helps ensure better quality from source to shelf.

Food Safety 173

Food Safety Kitchen Safety Audits Food Supply 173

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. Sloppy plates, incorrect orders, missed jobs, and rework all stem from a lack of attention to detail.

Management 397

Management Management Kitchen Safety Front of House 397

Clover - Restaurants

APRIL 9, 2024

Restaurant suppliers source and deliver a range of ingredients, from fresh produce and meats to dairy, dry goods, and even desserts. They act as a one-stop shop, offering bulk ordering and eliminating the need for restaurants to manage multiple vendors for each item. There are also online vendors and local co-ops to consider.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Takeaway Solutions

FEBRUARY 22, 2018

When the telephone became something everyone had access to, restaurants updated and began taking delivery and take-out orders by phone. Everyone Else Finally, there's the fact that online ordering has simply become a part of the modern lifestyle. In other words, if you don't have online ordering, you're losing customers.

Online Ordering 52

Online Ordering Ordering Mobile Ordering Website Management 52

Culinary Digital

OCTOBER 26, 2021

The emergence of new technology and online alternatives shattered traditional brick-and-mortar retail operations across the globe. Source : Adobe Stock While true, the cultural and technological shift driving Ghost Kitchens has attracted ‘fresh’ industry newcomers, many powerhouse brands are beginning to take note. Ghost Kitchens.

Online Ordering 52

Online Ordering Ordering 2025 Technology 52

Modern Restaurant Management

FEBRUARY 27, 2024

These errors prompted nearly half (47 percent) of all respondents to “break-up” with a business that shares inaccurate online information, opting instead for a competitor. Ensuring your online profile is as trustworthy as it is discoverable is crucial.”

Online Ordering 170

Online Ordering Consumer Goods Customer Service Customer Experience 170

Modern Restaurant Management

OCTOBER 18, 2023

This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay. In order to grow productivity and retain workers long-term, it’s essential to tie technology into the kitchen.

Communication 136

Communication Online Ordering Technology Sourcing 136

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

Technology 195

Technology Loyalty Program Front of House Online Ordering 195

ChowNow

JANUARY 19, 2022

For ingrained, they source organic ingredients and superfoods to incorporate functionality into tasty treats. In just over a year on ChowNow, ingrained has served over 20,000 orders to thousands of diners. Choosing The Right Online Ordering Partner For Growth. Making The Most Of Every Order.

Online Ordering 148

Online Ordering Point of Sale Food Order Small Business 148

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. Sloppy plates, incorrect orders, missed jobs, and rework all stem from a lack of attention to detail.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

MAY 23, 2023

Consumers ordering deliveries still want to make sure it feels like they are treating themselves. Of course, customers expect restaurants to prioritize hygiene and safety protocols – and rightly so – but they also want to be provided with a modern and efficient ordering process, alongside high-quality food and top dollar service.

Customer Service 162

Customer Service Dietary Restrictions Delivery Online Ordering 162

Modern Restaurant Management

JANUARY 9, 2024

Sustainability Remains Essential Beyond just healthy living, consumers are continuing to prioritize the health of the planet with nearly 50 percent of Gen Z and Millennial respondents placing a premium on sustainably sourced products.

2024 106

2024 Sustainability Consumer Goods Food Supply 106

Modern Restaurant Management

SEPTEMBER 26, 2023

is the second-largest online food delivery market​ and generated an estimated $218B in revenue in 2022. Situations where workers are kicked off platforms for reasons like saying no to too many orders or facing delays that aren't their fault are now looked at more closely.

Delivery 189

Delivery Food Consumer Goods Food Order 189

Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 183

Loyalty Program Mobile Ordering Social Media Customer Experience 183

Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. These adaptations were driven by evolving consumer preferences for convenience and safety.

Dietary Restrictions 120

Dietary Restrictions 2024 Food Safety Food Supply 120

Modern Restaurant Management

AUGUST 9, 2022

Luckily, those tools already exist, enabling restaurant owners to save money, expedite contactless set-up and payments, and even fulfill customer orders directly (no outside delivery app necessary) on platforms that stay in-line with the restaurant’s brand image. Special deals : Restaurants learn so much from a customer’s order.

Loyalty Program 178

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 178

The Restaurant Times

NOVEMBER 28, 2021

Since the last few years, online ordering has evolved on so many levels. With technology getting more advanced each passing second and customers becoming increasingly tech-savvy, online ordering has become more prevalent around the world. Why Self Ordering Is The Future Of The Restaurant Industry?

Ordering 109

Ordering Online Ordering Mobile Ordering Loyalty Program 109

Modern Restaurant Management

FEBRUARY 7, 2024

They drive the demand for clean labels, responsibly sourced ingredients and sustainability. Restaurants that provide clear information about the sourcing of their ingredients and the ethics behind their operations are likely to win the loyalty of this conscientious cohort.

Social Media 188

Social Media Customer Experience Influencer Dine-in 188

Restaurant Logic

MAY 19, 2019

As a restaurant operator in 2019, you’re probably being bombarded with the latest and greatest online ordering and delivery platforms. The ubiquity of smartphones and plethora of apps has created a seismic shift in how consumers discover restaurants and order food. The fact is, online delivery services are growing. .

Online Ordering 28

Online Ordering Delivery Ordering Website Management 28

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. Patrons can simply scan a QR code to view a menu, order, and pay.

Online Ordering 181

Online Ordering Website Management Social Media Mobile Ordering 181

Perfect Daily Grind

MARCH 20, 2023

As a result, the coffee industry has also shifted online. It’s becoming increasingly important for producers, traders, and roasters to develop an online presence to effectively market and sell their coffees through ecommerce platforms. Today, almost anything can be purchased online, from cars to groceries to roasted coffee.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Modern Restaurant Management

FEBRUARY 2, 2024

WiFi connectivity is also crucial for operational management and enhancing the customer experience, allowing patrons to interact digitally with the restaurant for orders, payments, and feedback. Customers appreciate the ability to browse the menu, place orders, and make payments directly from their smartphones.

Operations 171

Operations Front of House Customer Service Kitchen Safety 171

Modern Restaurant Management

DECEMBER 5, 2022

Before the pandemic, many restaurants across the country experimented with contactless order and payment solutions but did so with a relative lack of urgency. Contactless payments have become the industry standard and the future of ordering and payment solutions for restaurants of all sizes.

Loyalty Program 219

Loyalty Program Mobile Ordering Employee Relations Customer Experience 219

Modern Restaurant Management

JANUARY 10, 2023

In mid-November, sweetgreen opened its first advanced order vehicle pickup window, “sweetlane” in Schaumburg, Illinois. As the first of its fleet, the “sweetlane” provides an effortless experience for visitors in vehicles to pickup online orders through a drive-up window.

Website Management 169

Website Management Customer Experience Food Order Online Ordering 169

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

Loyalty Program 168

Loyalty Program Online Ordering Cash Management Point of Sale 168

Restaurant Engine

SEPTEMBER 14, 2022

You want a user friendly online menu so anyone can use it. Have you ever placed an order yourself on your restaurant’s website? Have you ever heard complaints about your online menu ? Most importantly, we pose the question, “How user friendly is your online menu?”. What Makes a User Friendly Online Menu?

Menu 122

Menu Online Ordering Mobile Ordering Customer Experience 122

Modern Restaurant Management

JULY 5, 2023

This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. Every new way of interacting with a guest is an opportunity to increase frequency and average order value. Virtual hospitality could also lead to more streams of revenue.

Hospitality 165

Hospitality Customer Experience Loyalty Program Customer Service 165

Perfect Daily Grind

APRIL 17, 2023

This includes sourcing and trading green coffee. However, thanks to the growing prevalence of technology and online platforms in the coffee industry, it is now easier and more streamlined than ever to buy green coffee. However, in order to understand how, we first need to look back at the history of the global coffee industry.

Technology 114

Technology Transportation Online Ordering Small Business 114

The Eat Restaurant

FEBRUARY 15, 2023

Whether it be as a result of pandemic-related disruptions, heightened competition, or shifting perceptions about the value of having a strong online presence, whatever the reason a restaurant business knows they need up their online game.

SEO 78

SEO Online Ordering Social Media Customer Service 78

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

Compost 202

Compost Sustainability Online Ordering Kitchen Safety 202

Goliath Consulting

SEPTEMBER 7, 2023

The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. If a diner always orders vegan dishes, they should receive updates on vegan specials. Offer exclusive discounts on app-based orders. Writing about the local sourcing of your ingredients.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Modern Restaurant Management

MARCH 6, 2024

This technology can manage orders, answer queries, and provide personalized recommendations, all while reducing wait times and human error. Example AR information that could be acquired by viewing the plate or wine glass with your smartphone may include: Ingredients, Sources/Regions, Recipe, Cooking Methods, Calories, Carbs, etc. )

Customer Experience 173

Customer Experience Entertainment Transportation Customer Service 173

Modern Restaurant Management

DECEMBER 27, 2023

These shifts in food sourcing and menu development are more than mere nods to environmental stewardship; they represent strategic efforts to meet the demands of health-conscious consumers who are looking for sustainable dining experiences.

2024 184

2024 Food Supply Kitchen Safety Influencer 184

Modern Restaurant Management

SEPTEMBER 24, 2021

Monitor Order Sources. It’s crucial that you know where every online order is originating from. This will allow you to know when adjustments need to be made, whether to your own ordering site or your third-party listings. Maintain a Similar Customer Experience. Use Your Own Drivers Whenever Possible.

Delivery 197

Delivery Insurance Online Ordering Uniforms 197

Modern Restaurant Management

OCTOBER 19, 2022

Between holiday get-togethers, end-of-year corporate gatherings and dinners with loved ones from out of town, it’s essential for restaurant brands to pay attention to their online visibility to maximize the season ahead. When done right, SEO can build brand awareness, increase web traffic and drive overall online customer engagement.

SEO 183

SEO Social Media Website Management Online Ordering 183

EATER

FEBRUARY 21, 2024

Sweden’s candy culture is vast, with Saturdays designated for lördagsgodis, or “Saturday sweets.” | Getty Images/Johner RF Thanks to newfound TikTok popularity, candy sellers are finding themselves swamped with online orders and long lines Around 10 p.m. We got over 1000 orders the first day.”

Online Ordering 116

Online Ordering Food Order 2018 Retail 116