Culinary Cues

AUGUST 9, 2021

Guests will return when the effort expended to create memorable complete dining experiences is front and center. What we seem to forget sometimes is that those memorable experiences are due to a collective effort of every person involved in creating a dining event.

Front of House 473

Front of House Customer Experience Workshop Dine-in 473

7 Shifts

JULY 28, 2021

At times, it's a civil war between your front-of-house and back-of-house teams. The following are habits to avoid at all costs when communicating with your staff: Yelling at underperforming staff (especially in front of customers). After all, there are so many more pressing problems that need to be dealt with.

Communication 431

Communication Management Management Front of House 431

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

Culinary Cues

DECEMBER 3, 2022

Before I can turn on the computer, Emmett has my usual breakfast in front of me: eggs over easy, bacon, home fries, and a side of salsa. A light day in terms of events, but the restaurant is capped on reservations. The hotel restaurant doesn’t serve lunch (except for special events) which gives us a chance to catch our breath.

Back of House 337

Back of House Hotels Front of House Book 337

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. A full 55% of consumers consider takeout and delivery essential to their restaurant experience.

Operations 367

Operations Management Management Mobile Ordering 367

Culinary Cues

SEPTEMBER 1, 2023

For the past six months I have been committed to an exercise regimen thanks to my Apple Watch. Closing the rings of movement, exercise, and standing has been a goal since I first strapped on the watch, a goal that consumes my attention and cannot be broken for fear that I will simply fall off the pattern if the rings fail to close for one day.

Fine Dining 315

Fine Dining Dine-in Front of House Design 315

7 Shifts

MARCH 30, 2022

Don't underestimate the power of in-house advertising at your restaurant. Does your restaurant have a sign out front? Hang Your Restaurant's Menu in The Window. After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. Table of Content.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. A full 55% of consumers consider takeout and delivery essential to their restaurant experience.

Operations 353

Operations Management Management Mobile Ordering 353

Culinary Cues

NOVEMBER 17, 2020

In the kitchen – work responsibilities are divided into oversight and action positions – the number depending on the scope of the restaurant menu and the size of the operation, but basically there are chefs, cooks, and support staff. This is a behind the scenes look at the place and the people that bring a plate of food to the guest’s table.

Seasonal Menu 517

Seasonal Menu Back of House Customer Service Front of House 517

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. A bad shift can lead to unhappy customers and disgruntled staff. The pre-shift meeting ensures that doesn't happen.

Front of House 398

Front of House Back of House Coaching Customer Service 398

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Restaurant owners and operators wear a lot of hats. We live in a world where diners are inundated with choices. There are more options for eating out than ever before.

Seating 222

Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

OCTOBER 25, 2021

Plant-based food businesses, events, and pop-ups are frequently entering the market and it has become exceedingly clear that this is not just a fad. For this reason, the culinary, tourism and hospitality industries need to evolve and expand their brand by offering plant-based protein alternatives on menus.

Dietary Restrictions 216

Dietary Restrictions Food Front of House Back of House 216

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Hospitality is greater than the sum of its parts.

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

Clover - Restaurants

MAY 7, 2024

Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff. Requirements: Conceive and update menus that embody our brand and showcase seasonal ingredients, featuring a diverse range of dishes with considerations for dietary preferences.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

JANUARY 31, 2024

One other way you may need to manage inventory is with menu planning. Some restaurant managers work directly with the chef to plan menu item selection or daily specials. Managing a restaurant is a delicate routine—if we can even call it a routine. This wide-ranging responsibility is a lot, and it often leads to burnout.

Management 195

Management Management Kitchen Safety Front of House 195

Ken Burgin

FEBRUARY 13, 2024

Chefs may wish to know how much freedom they have to contribute ideas, experiment with dishes, and have a say in menu development. Are there opportunities for further training, or to attend workshops and events? And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up!

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

7 Shifts

DECEMBER 18, 2019

Hootsuite’s top three benefits of implementing a UGC strategy include: Promoting authenticity; Building trust; and Driving purchasing decisions Put UGC to work for your restaurant by inviting diners to post a photo of their lunch on social media (tagging your business, of course) for a chance to win a meal on the house. is a common one.)

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

OCTOBER 29, 2019

We gravitate that way in our thinking towards other areas of our business, including looking at new products to add to our menu. Let’s take a look at some non-product ways of bringing value to our customers and spark some innovative thinking beyond your menu offerings. Was the menu confusing or the ordering process complicated?

Innovation 143

Innovation Menu Back of House Front of House 143

The Restaurant Times

AUGUST 22, 2022

For the restaurant owners, prix fixe menus are like a breath of fresh air. Based on the principle of ‘less is more’, prix fixe menus can increase the efficiency and speed of your restaurant. So how do you build a prix fixe menu? So how do you build a prix fixe menu? What Is A Prix Fixe Menu? Host’s Table.

Menu 52

Menu Seasonal Menu Front of House Back of House 52

The Rail

MARCH 21, 2023

They help with everything from always have an updated menu, to faster service, to direct in-house marketing, and even less stressful staff! By placing QR codes in strategic locations throughout the restaurant, your guests can easily access the information they need without needing physical menus or lengthy interactions with waitstaff.

Social Media 111

Social Media Email Marketing Front of House Customer Experience 111

Open for Business

MAY 16, 2024

Menus can be refreshed and hospitality can be fine-tuned, but your restaurant’s success ultimately boils down to discoverability. Accessibility and convenience for guests Make it easy for potential customers to find baseline information about your restaurant, like location, menu, hours of operation, and contact details.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Modern Restaurant Management

NOVEMBER 7, 2023

Invest in an Online Presence Social media platforms provide an unparalleled opportunity to get in front of the right audience at the right time. It allows businesses to engage with current customers and help build organic brand ambassadors while also serving up content in front of new customers. In many cases, trends are a good thing.

Marketing 199

Marketing Social Media SEO Front of House 199

Modern Restaurant Management

DECEMBER 8, 2023

From a front-of-house perspective, the restaurant industry is an early adopter of A.I. While front-of-house A.I. in back-of-house restaurant operations as well. How is A.I. being utilized currently in the restaurant industry? Many restaurants have announced initiatives to use A.I. in the restaurant industry.

Front of House 114

Front of House Back of House Employee Relations Supplies 114

EATER

APRIL 28, 2023

Her vegan soul menu at Cadence in New York City combines the flavors of her Virginia upbringing with her passion for sustainable, health-conscious dining. In her early 20s, Freeman worked as a front-of-house manager at a popular bar and restaurant in Washington D.C. I cater events and private dinner parties, too.

Front of House 97

Front of House Back of House Sports Events 97

Culinary Cues

FEBRUARY 22, 2021

There are numerous multi-billion dollar chains along with countless mom and pop operations that do a great job on this front. This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations. I know what you are thinking – WHAT!!!! At least the real bad news is out of the way.

2022 375

2022 Food Truck Merchandise Point of Sale 375

Ken Burgin

JULY 26, 2022

Suddenly a menu of 30 items can create 150 different images. If you’re photographing an event space, grab photos of the room before events and at the beginning when the tables look presentable. Each menu item individually Table of meals Flat-lay images People holding plates of food. Kitchen – Back of House.

Front of House 78

Front of House Back of House Customer Service Beverage 78

Modern Restaurant Management

DECEMBER 22, 2021

Often restaurants will have multiple televisions playing whatever sporting event is on that night and customers tend to focus on them instead of the people they are at the restaurant with. When using biophilic design it is important to use natural tones for tables, bar fronts and seating to replicate tones found in nature.

Design 209

Design 2022 Front of House Sports 209

Modern Restaurant Management

JANUARY 19, 2021

Next, create a brand and menu to be hosted locally or on your favorite aggregator. Finally, find a place to cook and start filling orders, often alongside tickets from a traditional front-of-house. New idea, online menu, real food. Welcome to the age of virtual restaurants. The premise for a virtual restaurant is simple.

Front of House 209

Front of House Online Ordering Food Order Customer Experience 209

Modern Restaurant Management

APRIL 12, 2021

You can upgrade to digital menu boards, get a new speaker system for better sound quality, limit your menu offerings, and prominently display upsells on your menu board. Restaurants are unique, and as such, need a unique approach to off-premise sales. Luckily there are a number of different business models.

Front of House 160

Front of House Online Ordering Back of House Customer Service 160

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. Others tend to emphasize their cheaper menu options. A quick look at your POS data will identify the top three selling items on your menu.

Marketing 225

Marketing SEO Front of House Website Management 225

Modern Restaurant Management

MARCH 31, 2022

How do you see menus and loyalty evolving? After two years of mobile ordering by consumers, menus are becoming more and more interactive both inside and outside. Down the line, menus will become practically customized to the individual consumer. How is QSR ownership changing? Every minute! Great question. David Vance.

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

Cheetah

JUNE 1, 2021

Although the main parade in San-Francisco was cancelled, several online events as well as two major outdoor in-person events will take place, all promoting solidarity, visibility and joy in celebration of the LGBTQ+ community. Cornerstone Events During San Francisco Pride Month. Let’s dig in! Table of Contents. Frameline ,?the

2021 148

2021 Food Supply Food Truck Social Media 148

Sante

JANUARY 16, 2020

Berkshire House is officially open. A versatile and expansive bi-level space, Berkshire House is the ultimate neighborhood haunt with 30 near wrap around flat screen TVs perfect for watching the big games and pop-culture events, weekend brunch, daily happy hour specials, throwback boardgames and more.

Front of House 130

Front of House Back of House Outdoor Seating 130

Apicbase

MAY 29, 2024

The typical menu of a virtual restaurant has food that travels well and can be eaten outside of home, such as burgers, pizzas, sushi, tacos, fried chicken, sandwiches, or stir-fries. Every few months, a media article declares the death of ghost kitchens as a viable business model. Market data, however, tells a different story.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

7 Shifts

AUGUST 12, 2020

Your marketing plan is your year-long guide to seek opportunities in public holidays and cultural events; it’s your marketing budget that will help reduce risk and minimize overspending; it’s your insights into customer behavior and trends; it’s your pièce de résistance to serve up a great experience and achieve your financial targets.

Marketing 420

Marketing 2020 SEO Loyalty Program 420

ChowNow

JANUARY 27, 2021

Have you updated your menu recently with a seasonal treat? Give both the front-of-house and back-of-house their due by highlighting them in emails. Create a secret menu item. Make your email subscribers feel special by giving them exclusive access to a secret menu item. Highlight a local or online event.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148