Modern Restaurant Management

OCTOBER 7, 2021

A growing number of restaurants are embracing technology to run their operations and prepare themselves for the challenges of the ‘new normal. According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. Things to consider are: Local Sentiment Finances Equipment Taxes or Violations Licenses and Permits What is the local sentiment towards the restaurant? Which piece of equipment breaks down the most?

License 444

License Equipment Certification Information 444

Modern Restaurant Management

MARCH 2, 2020

Dark kitchens streamline the culinary process by creating more space for back-of-house equipment, eliminates distractions and creates a substantially higher food meal output, including 24-hour food preparation. Recruiting a high-quality third-party logistics (3PL) partner can be a gamechanger when making this type of extreme logistical shift.

Supplies 217

Supplies Delivery Food Supply Back of House 217

Modern Restaurant Management

NOVEMBER 9, 2022

According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention. This technology opens up an easy path to connect with potential employees. Hiring is difficult enough.

Hiring 202

Hiring Recruiting Website Management Social Media 202

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Seventy-five percent of operators said they plan to devote more resources to recruiting and retaining employees.

2022 207

2022 2030 Food Supply Recruiting 207

Embrace the Suck

MAY 14, 2023

The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #14: Equip your team with strategies to handle challenging guests. Restaurant Excellence Guideline #38: Leverage technology. Restaurant Excellence Guideline #4: Diligently allocate your resources and time to the right personnel.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

7 Shifts

JANUARY 31, 2024

For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. Being tech-savvy Technology is cementing its space in the restaurant industry. Yeah—it can be a lot of software and tech to keep track of.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

APRIL 13, 2022

Imagine that your restaurant uses 500 onions a week: with this new technology, once you get down to a certain pre-set amount, an automated order request can be sent out to your supplier to ensure that you receive your next shipment before you run out. POS technology can help with labor shortages, supply chain concerns and customer experience.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

Modern Restaurant Management

NOVEMBER 24, 2020

Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. Recruiting the right people and investing in them from day one can save you the hassle of finding new people every 6 months. Plan for Gaps in Your Budget.

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. Things to consider are: Local Sentiment Finances Equipment Taxes or Violations Licenses and Permits What is the local sentiment towards the restaurant? Which piece of equipment breaks down the most?

License 195

License Equipment Certification Information 195

Modern Restaurant Management

JANUARY 10, 2022

Trends that accelerated because of COVID and new trends emerging out of the pandemic will begin changing the face of restaurant technology. Pre-pandemic, restaurants were already beginning to move more toward digital technology to better address guest wants and needs. Better Integrations with Other Technology. Move to Mobile.

Back of House 208

Back of House 2022 BOH Front of House 208

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff. Embracing Digital Transformation.

Cash Management 212

Cash Management Employee Relations Recruiting Healthcare 212

Modern Restaurant Management

FEBRUARY 9, 2021

As we continue to move past the fallout from the pandemic there will be a growing reliance on technology within every aspect of the operation and companies can be ready to take advantage, but they must start now or be left behind.

2021 240

2021 Hiring Technology Social Media 240

Modern Restaurant Management

DECEMBER 29, 2023

Shortage of Capital for Restaurant Technology As we marched into 2023, interest rates and uncertain economic conditions continued to impact the withdrawal capital from restaurant technology investments. Investments in venture capital had a massive retreat in 2023, hitting the technology sector very hard. – Lissa Bowen

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2024 2040 2023 2013 123

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

AUGUST 10, 2021

In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives. Some have been giving a special, one-off payment to new recruits, while others have provided free starters or drinks to those who sign up for interviews. Digitizing the order process brings speed to a restaurant’s operations.

Ordering 237

Ordering Recruiting Employee Relations Food Order 237

Modern Restaurant Management

OCTOBER 27, 2021

Many industries are focusing their efforts on digital transformation to keep up with the latest and greatest technologies. Kitchen automation technology is becoming more prevalent in the industry , and more restaurants will want to automate repetitive, simple tasks to make their kitchens more efficient.

Customer Experience 208

Customer Experience Recruiting Customer Service Delivery 208

Modern Restaurant Management

DECEMBER 21, 2023

As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. What we’re seeing, however, is that technology adoption is less about solving “the staffing problem” as much as it is about enhancing the guest experience.

2023 123

2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Rely on Technology to Increase Operational Efficiency. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. The intersection of technology and training has created vast opportunities for restaurant brands to think about the employee experience as much as the guest experience.

Front of House 230

Front of House Loyalty Program Back of House Training 230

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. However, new technologies have made restaurant reporting much easier. There's no denying that manual restaurant reporting can be time-consuming.

Point of Sale 196

Point of Sale POS Download Loyalty Program 196

7 Shifts

JANUARY 31, 2024

For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. Being tech-savvy Technology is cementing its space in the restaurant industry. Yeah—it can be a lot of software and tech to keep track of.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. With technology those orders could be processed in seconds. Mobile order and pay can easily slot into your team, and depending on the current set-up, the technology can be in place within just one day.

Mobile Ordering 186

Mobile Ordering Ordering Front of House Guest Recovery 186

Gecko Hospitality

NOVEMBER 21, 2018

Every industry is being revolutionized by evolving and newly emerging technologies these days. While some technologies get cheaper over time, many introduce new costs that restaurants with notoriously thin profit margins aren’t well equipped to absorb.

2018 46

2018 Technology Mobile Ordering Customer Service 46

Modern Restaurant Management

JUNE 13, 2023

Accessibility can help with several factors including overall brand growth, new revenue streams and the recruitment of new franchisees. Ensure your concept is equipped to operate efficiently within the market you’re entering, and that franchisees have what they need to streamline operations and keep margins as high as possible.

Franchise 88

Franchise Franchising Online Ordering Food Supply 88

Ken Burgin

FEBRUARY 13, 2024

By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. What technology or systems does the restaurant use for bookings, orders, and service management? Are there opportunities for earning additional income through upselling or incentives?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

The Restaurant Times

NOVEMBER 4, 2021

Commercial kitchens with sophisticated layouts, containing all of the restaurant equipment that chefs want in the exact location that they require it, are critical to a restaurant’s success. From understanding your kitchen needs, and planning a menu to buying the best equipment, we have got you covered. .

Design 98

Design Kitchen Safety Back of House Food Safety 98

Restaurant365

DECEMBER 17, 2019

In addition, prioritizing training and retaining employees will not only save you money on recruiting costs, it will also help ensure better customer service. This includes everything from napkins to kitchen equipment, as well as licensing costs. Technology Costs. Rent and Building Fees. Fixed Assets. Marketing Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

The Restaurant Times

MARCH 13, 2023

However, here are some of the top positions in the back-of-house that you’ll need to recruit for: Kitchen Manager: Ensures other BoH staff carry out their responsibilities and follow protocols. Head Chef: The head or executive chef oversees every member of the kitchen staff and every morsel of food that is prepared there.

Back of House 52

Back of House BOH Front of House FOH 52

The Rail

JULY 19, 2022

By Katie Sullivan, Contributor The restaurant industry has changed dramatically over the past few years largely due to factors like new technology, external influences (e.g. 1 - Technology. These technologies improve customer service and streamline restaurant processes making them more efficient. or front of the house (e.g.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

Modern Restaurant Management

MAY 11, 2021

Technology for hiring isn’t new. Recruiting is a human process and the tools businesses use should assist in humanizing the experience. Adopt Chatbots and Automate. There are tools that hiring managers can use to assist in speeding up the entire hiring process such as chatbots.

Hiring 197

Hiring Recruiting Sports Entertainment 197

The Restaurant Times

MARCH 14, 2022

So, you have to be selective because this recruitment decision can either make or break your restaurant business – a suitable person can lead to growth, while a wrong person can bring disaster. Recruiting And Onboarding. Hiring the best talent has been one of the most challenging tasks for restaurateurs in the US during CY21.

Management 52

Management Management FOH BOH 52

Ken Burgin

OCTOBER 5, 2021

This applies to food supplies and all types of vehicles and equipment. it’s our biggest trading partner and source of a large majority of hospitality equipment. Buckle up: find ways to do the work of three people with two, slim down your menu, speed up your throughput, embrace technology and be much more efficient.

Food Supply 147

Food Supply Government Tourism Supplies 147

The Restaurant Times

DECEMBER 16, 2021

Purchase Kitchen Equipment And Packaging. In the case of a cloud kitchen, a significant share of the initial capital outlay goes into purchasing kitchen equipment. The list of equipment that you need to buy upfront includes an oven, burner, refrigerator, utensils, cutting counters, and so on. Recruit Skilled Staff.

Online Ordering 52

Online Ordering Email Marketing Fine Dining Food Order 52

The Restaurant Times

JANUARY 28, 2022

Recruitment and Retention . Another significant difficulty that restaurant operations must deal with is the recruitment and retention of qualified employees. The first big obstacle to overcome is the transient nature of many positions in the hospitality industry.

Recruiting 52

Recruiting Customer Service Hiring Seating 52

Aaron Allen & Associates

MARCH 3, 2022

Some of the platforms that can help with recruiting and retention are CultureAmp (a platform to improve employee engagement and performance, used by McDonald’s), BambooHR (HR software to be used from hiring to onboarding to building culture), and Applauz (Software built for engaging, recognizing, and rewarding). Payroll management .

Management 120

Management Management Mobile Ordering Point of Sale 120

Restaurant365

JULY 29, 2021

For CFOs looking to address the labor crunch, one approach may be to reduce labor needs by leveraging restaurant technology. To optimize your managers’ time, restaurant groups may also consider implementing hiring tools to streamline recruiting, interviewing, hiring, and onboarding employees. Conclusion.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78