Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. Employees with a strong sense of empathy will be better equipped to succeed at their jobs, whether they’re dealing with fellow team members or restaurant guests.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Restaurant365

DECEMBER 17, 2019

In addition, prioritizing training and retaining employees will not only save you money on recruiting costs, it will also help ensure better customer service. This includes everything from napkins to kitchen equipment, as well as licensing costs. Technology Costs. Rent and Building Fees. Fixed Assets. Marketing Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Restaurant365

JULY 29, 2021

Increased focus on restaurant loyalty programs or custom mobile apps. Many restaurants have taken advantage of some of the federal government’s forgivable loans as part of the Payroll Protection Program (PPP) or grants from the Restaurant Revitalization Fund (RRF). Rise of ghost or virtual kitchens targeting delivery-only sales.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

FEBRUARY 15, 2022

Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. More realistically, technology advancements can eliminate superfluous tasks and automate components of complex ones. It relieves cashiers and reduces long lines.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

The Restaurant Times

OCTOBER 29, 2020

Attrition costs include recruitment costs, training of new workers , along with lost working hours due to scheduling inefficiencies and willful behavior on the part of the staff. Better growth opportunities, incentives, improving work culture, and introducing employee loyalty programs and can go a long way in controlling the attrition rate.

Loyalty Program 40

Loyalty Program Recruiting Hiring Online Ordering 40

Restaurant365

JULY 8, 2021

If you already offer a loyalty program or are considering implementing one, you can leverage that platform to encourage more in-restaurant dining. Employers are experimenting with how to overcome hiring challenges by using hiring technology and tools and other recruitment tactics. Track Your Labor Costs.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

DECEMBER 14, 2021

Knowing this will continue into 2022, we are continuing to focus on implementing technology that will help on-site team members streamline and efficiently perform their work to the best of their ability. We know we are not alone in navigating the labor crunch restaurants are facing. Steve Fredette, Co-Founder and President at Toast.

2022 185

2022 Food Supply Mobile Ordering Customer Experience 185

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

AUGUST 25, 2021

We are now even more equipped to take on challenges,” Elliott said. Daddy's Chicken Shack plans for a national expansion offering a turn-key program including aHarrison restaurant design, technology-forward applications, comprehensive training program, expansive territories, and marketing tools to build a growing customer base.

Franchise 165

Franchise Franchising Customer Experience Point of Sale 165

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 139

Franchise Franchising Food Safety Kitchen Safety 139

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. She is now responsible for all aspects of technology across the Schostak family of companies and office.

Food 153

Food Tip Distribution Guest Recovery Food Safety 153

Sling

AUGUST 4, 2021

6) Builds Customer Loyalty. With an effective workforce optimization program in place, customer service and employee productivity improve dramatically. That has the supplementary — but no less important — effect of building customer loyalty for your business. Willing to pay a premium for a familiar product or service.

Employee Relations 78

Employee Relations Loyalty Program Customer Service Communication 78

Modern Restaurant Management

DECEMBER 28, 2020

Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. Those that are continuing to prosper had their technological house in order prior to the pandemic. generation. Regardless of the decisions made, there will inevitably be a big market for new and interesting packaging.

2021 181

2021 Kitchen Safety Food Safety Mobile Ordering 181

Modern Restaurant Management

FEBRUARY 14, 2020

The Foundation has already refurbished a number of basketball courts in Baton Rouge, and has plans to make a dramatic impact on the lives of young athletes as the brand continues to grow by providing equipment and rebuilding fields and parks. ” For every burger sold, $0.50 will be donated to the Foundation. Donal Neilan.

Back of House 111

Back of House Hotels Leadership Design 111

Modern Restaurant Management

FEBRUARY 6, 2020

Executive Vice President Jeremy Biser said initial recruiting efforts will target development in Maryland, Virginia, Delaware and Pennsylvania but added that the company plans to look further south and west later this year. Other enhancements, including overhauls of the brand’s technology systems and mobile app, are on the horizon.

Franchise 123

Franchise Franchising Fast Casual Customer Experience 123

Modern Restaurant Management

MARCH 16, 2020

As online ordering and mobile delivery apps continue to gain popularity and diners increasingly expect technology-forward experiences, QSRs are challenged with finding new ways to quickly fulfill orders and keep customers – and their taste buds – satisfied. ” is becoming “How may I take your order?”

Mobile Ordering 103

Mobile Ordering Online Ordering Point of Sale POS 103

Modern Restaurant Management

DECEMBER 31, 2019

We believe we will continue to see improvements in business models and technology that will advance the delivery experience for target audiences including logistics, restaurants and especially the consumer. 2020 will be a year for significant changes in the restaurant and restaurant technology industry. Buck Jordan, CEO Miso Robotics.

2020 134

2020 Kitchen Safety Consumer Goods Point of Sale 134

Modern Restaurant Management

JULY 27, 2020

Citing the immediate spike in demand for meal delivery services since the pandemic started, The Local Culinary’s new low-risk, low-cost, easy-to-implement program has been in development for the past two months. The new franchise program is now available nationwide. Franklin Junction Expands Grubhub Partnership.

Franchise 142

Franchise Franchising Mobile Ordering Kitchen Safety 142

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. Previously, Doolittle held many senior finance roles at NORTEL, a multinational telecommunications and data networking equipment manufacturer. PPP Goes Flexible.

Guest Recovery 134

Guest Recovery Food Safety Employee Relations Mobile Ordering 134