The Rail

NOVEMBER 1, 2024

By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. These tools make it easier to ensure that equipment will fit properly.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

Modern Restaurant Management

JULY 16, 2024

." Lynch has more than 20 years’ experience managing large CPG and retail brands in marketing and brand strategy. Kristin was previously Vice President with Round Table Pizza and Director of Marketing for well-known brands such as Thorntons, Pyrex, and Craftsman Tools. "Loyalty

Innovation 492

Innovation Loyalty Program Email Marketing Customer Experience 492

Modern Restaurant Management

OCTOBER 21, 2022

Rapid inclination of restaurateurs to adopt POS software for better management of operations will complement the restaurant POS terminals market by 2027. Considering technological advancements and emerging demand for streaming restaurant operations, Global Market Insights Inc. In 2022, U.S. software company NCR Corp.

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POS Marketing Point of Sale Cash Management 448

Modern Restaurant Management

JANUARY 29, 2025

Enhanced biosecurity includes: Restricting farm access to essential personnel only Implementing rigorous sanitatiozn protocols for equipment and vehicles Increasing surveillance and early detection programs to identify potential outbreaks 2. Ultimately, addressing the egg crisis requires a collaborative effort across the food supply chain.

Supplies 373

Supplies Pricing Food Supply 2025 373

Modern Restaurant Management

DECEMBER 18, 2024

The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. For restaurants, sourcing from these local markets offers a way to support regional producers while differentiating their menus with unique, high-quality ingredients.

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2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

AUGUST 30, 2021

restaurant market. When Meltwich, the Ontario-based grilled cheese concept, began to gain traction in Canada, it became clear that the menu would also resonate in the American market. Products that resonate in Canada may not sell in America, and brands need to be able to analyze the numbers in order to set themselves up for success.

Innovation 493

Innovation Technology Franchising Franchise 493

Modern Restaurant Management

JANUARY 31, 2025

Two-thirds of restaurant leaders believe AI or automation will improve their business in each of the 15 areas we asked about, the most popular of which are marketing and promotions (77 percent), inventory management (77 percent), payments (76 percent), menu optimization (76 percent), and staff management (75 percent).

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

JANUARY 2, 2025

The Off-Premises Dining Shift: Food That Travels Well Delivery and pickup continue to dominate the pizza market as off-premises dining solidifies its role in customer behavior. Pizzerias that streamline processes – from ingredient preparation to equipment use – are able to maintain a diverse menu without overwhelming staff.

2025 251

2025 Online Ordering Franchise Franchising 251

Modern Restaurant Management

DECEMBER 31, 2024

” The food and beverage industry is faced with this demand, yet there are very few pickle-flavored sauces actually available in today’s market. Expect to see functional plants like burdock, angelica, and osha root popping up more frequently, adding a fresh, innovative twist to dishes. Move over “swicy.”

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

DECEMBER 5, 2024

High-end wine glasses that enhance the drinking experience are filling a market gap left post-COVID. The intricate designs and varying shapes and colors of specialty glasses offer opportunities for innovation in presentation that brings creative drink concepts to life. For these creators, glassware is more than just a vessel.

Fine Dining 405

Fine Dining Consumer Goods Presentation Seasonal Menu 405

Modern Restaurant Management

SEPTEMBER 15, 2020

As the nation grapples with another wave of restaurant closings and reduced dining room capacity, establishments must quickly respond to the cry for innovation in the industry. But, those that embrace technology will be best equipped to weather the pandemic. Here are three ways to leverage technology for restaurant re-openings: 1.

Technology 600

Technology Guest Recovery Kitchen Safety Social Media 600

Modern Restaurant Management

SEPTEMBER 20, 2022

Marketing strategies and tactics can sometimes be an afterthought. User-generated content is also more effective than influencer marketing because it reflects an authentic customer experience. This innovative, video-based approach carries the benefits of old school word-of-mouth promotion into the digital age for the first time.

Marketing 493

Marketing Social Media Front of House Customer Experience 493

Modern Restaurant Management

MAY 19, 2025

Yet even then, operators were innovating—often quietly and creatively. Smarter Tools, More Human Experiences All of this innovation is building toward something important: a more human hospitality experience. Expect predictive systems that adapt to real-world conditions in real time: weather, local events, and market trends.

Hospitality 275

Hospitality Front of House Back of House Food Order 275

SpotOn

APRIL 14, 2025

Recent product innovations enhance operational efficiency and guest engagement for restaurant operators. These updates, combined with new partnerships with standout restaurants, reinforce SpotOn’s commitment to equipping operators with the tools and insights needed to thrive in 2025, no matter what comes their way. 

2025 110

2025 Innovation Fine Dining Equipment 110

Modern Restaurant Management

AUGUST 20, 2020

Many restaurants and dining establishments are looking to implement new innovations heading into 2021. There are a wide variety of payment apps on the market, so try to be flexible and incorporate multiple options. Automated and Smart Equipment. For instance, automated prep solutions continue to hit the market.

Cash Management 520

Cash Management Equipment 2012 Technology 520

Modern Restaurant Management

FEBRUARY 15, 2022

Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. When strategic, data-driven marketing powered by loyalty programs is used to drive meal period performance, restaurants create shift opportunities for all day parts.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

NOVEMBER 4, 2024

It's not just about making customers come back — loyalty programs boost revenue, offer valuable insights about your diners, and give you that extra edge in today’s super-competitive market. Restaurants are going digital, with innovations like contactless ordering, reservation apps, and personalized marketing driven by data.

Loyalty Program 221

Loyalty Program Social Media Small Business Customer Experience 221

Modern Restaurant Management

FEBRUARY 14, 2025

Convenience and a wide range of options have emerged as key purchasing drivers, providing significant opportunities for innovation to ensure more inclusive and seamless payment experiences. Consumers now expect innovative solutions that support seamless journeys, and payment technology must support this transition to smart mobility.

2025 275

2025 Sustainability Transportation Travel 275

Modern Restaurant Management

NOVEMBER 15, 2024

Setting a new brand standard, Marco's Pizza recently unveiled a store redesign beginning in the Boise market at corporate-owned store. We knew implementation was an important aspect, and therefore prioritized its debut in our corporate test market. What kind of data points and research were utilized to complete the redesign?

Mobile Ordering 221

Mobile Ordering Design Customer Experience Online Ordering 221

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. This vibrant sector, a cornerstone of the global economy that tantalizes taste buds and fuels job markets, is bracing for transformation that will redefine its future.

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2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

MAY 20, 2020

The guide provides recommendations for managing employee health, employee hygiene, and various operational issues including new standards for cleaning and sanitation of equipment and managing ongoing food pick-up and delivery.

Food Safety 508

Food Safety Consumer Goods Hospitality Food Order 508

Modern Restaurant Management

AUGUST 22, 2023

Based on all the buzz, it’s touted as AI-mazing for marketing. This has led many businesses to view it as a marketing magic bullet to solve their revenue woes. AI can be used to analyze social media data to identify trends and user sentiment, monitor customer feedback and track the success of marketing campaigns.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

Modern Restaurant Management

JUNE 28, 2022

ESOMAR-certified market intelligence and research firm, Future Market Insights , states that technological advancements in robotics has led the food manufacturers to reconsider their orthodox human-based manufacturing operations and switch to robotics. Uber technologies came out with a major innovation in March 2022.

Delivery 575

Delivery Food Customer Service Front of House 575

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 482

Menu Seasonal Menu Front of House Café 482

Modern Restaurant Management

APRIL 6, 2022

In an increasingly competitive market, operators can implement useful technologies to ensure success. Some ghost kitchens are even set up to house several delivery-only concepts from different operators that share equipment like refrigerators, dishwashers and more. Ghost Kitchens Heat Up the Foodservice Industry.

Operations 491

Operations Kitchen Safety Food Safety Waste 491

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? Savvy restaurateurs are looking at technological innovations not as a side dish, but as one of the main ingredients in a restaurant’s direct relationship with its customers. Internet of Things (IoT) technology.

Technology 450

Technology Dietary Restrictions Mobile Ordering Point of Sale 450

Modern Restaurant Management

NOVEMBER 29, 2019

Growing your restaurant business means being ready for a shifting market. But there are also some areas where innovation is needed. Equipment Upgrades. The Windstream study found that lacking resources for technology equipment upgrades is the top challenge restaurants are facing in dealing with digital demands.

Fast Casual 395

Fast Casual Equipment Small Business Mobile Ordering 395

Modern Restaurant Management

NOVEMBER 11, 2022

As per the report by Global Market Insights Inc. Worldwide food service packaging market was valued at over USD 118 billion in 2021 and will surpass a revenue collection of USD 186 billion by 2028 with an annual growth rate of five percent from 2022 to 2030. European Customers To Increase their Preference for Green Packaging.

Marketing 416

Marketing Food 2030 Transportation 416

Modern Restaurant Management

JUNE 8, 2021

Embracing Innovation. In fact, use of AI in the food and beverage market reached $3 billion in 2020 and is on pace to reach nearly $30 billion by 2026, according to Mordor Intelligence. For far too long, accessibility has had to catch up with innovation. billion in 2027. billion in 2027.

Technology 560

Technology Innovation Restaurant Law Customer Service 560

Modern Restaurant Management

SEPTEMBER 3, 2024

When restaurants find their perfect blend of tools, they can transform challenges into opportunities for growth and innovation. The independent restaurant market consists of dining establishments that operate with 50 employees or fewer per location. It can also help maintain personalized relationships with customers at scale.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

Black Box Intelligence

JUNE 4, 2025

What Restaurant Brands Need To Know The Cost of Ignoring Market Trends Missing a market trend doesnt just mean falling behind. Being close to the market isnt just a nice-to-have; its a necessity for survival. Being close to the market isnt just a nice-to-have; its a necessity for survival. It means losing real revenue.

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91

Modern Restaurant Management

MARCH 11, 2025

The restaurants that thrive today are those that balance innovation with human connection. With a growing number of technology providers entering the market in recent years, restaurant operators have also become more discerning as they manage already tight budgets. The world changed, and so did restaurants. The biggest shift?

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

OCTOBER 11, 2022

While digital tools help solve these problems and open up a new world of marketing possibilities, they can also help brands create more personalized experiences, and therefore, a more meaningful relationship with their guests. Increase the efficiency of marketing spend by 10 to 30 percent. Lift revenues by five to 15 percent.

Social Media 542

Social Media Email Marketing Customer Experience Communication 542

Modern Restaurant Management

DECEMBER 16, 2021

Eataly style food halls – taking advantage of a weak commercial real estate market with a large supply of available large spaces. More and more kitchen equipment manufacturers are incorporating digital controls into their equipment with internet connectivity. Anything plant based! Alec Dafferner, a partner at GP Bullhound.

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2022 Food Supply Back of House Kitchen Safety 450

Perfect Daily Grind

JUNE 9, 2025

Consumer knowledge has continued to increase in the years since, further bolstering innovation in the at-home coffee market. This rapid market growth also gave rise to prosumers – highly skilled and educated consumers who invest in premium equipment.

Equipment 123

Equipment Café Innovation Consumer Goods 123

Modern Restaurant Management

JANUARY 26, 2023

Other supply chain related events, which spanned from restaurant equipment (creating issues for restaurant development and timing) to the Avian flu/eggflation issues, also negatively impacted the industry. We are hearing a lot of positive insights from clients about the labor market. What are ways they can bring more people in?

2023 474

2023 Employee Relations Franchise Franchising 474

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. The concept was tested in 23 markets exclusively through DoorDash. This system is equipped with a barcode scanner.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491