Open for Business

MARCH 21, 2023

An effective word-of-mouth marketing strategy is based on the three Es: engage, equip, and empower. Equip: Give guests something to talk about. Referral programs: One way to encourage positive word-of-mouth is referral marketing. This can include hotel managers, concierges, and short-term rental hosts in the neighborhood.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Jon Taffer launched a new program on his Taffer Virtual Teaching platform, Resetting America.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

BNG Point of Sale

MARCH 9, 2020

A properly equipped point of sale system will send information concerning the transaction details to an inventory management system, and some will even send product information to sales and marketing teams; so businesses know which items are more profitable than others. The cashier scans the products to read their price and description.

Point of Sale 95

Point of Sale POS Loyalty Program Inventory 95

Modern Restaurant Management

APRIL 14, 2023

Since the early 2000’s, technology has been drastically changing year-over-year, including the way we travel, book hotels, and order food and beverages.

Hospitality 88

Hospitality Mobile Ordering Small Business Loyalty Program 88

Next Restaurants

JUNE 30, 2021

So you only need to make cosmetic repairs for a new brand and buy furniture and equipment. Also, the chef will help you to draw up a list of equipment, calculate the food cost, choose the right suppliers and draw up a delivery schedule. Send them with a courier to all the nearest offices, hotels, salons, and other businesses.

Bar 97

Bar Seasonal Menu Advertising Restaurant Law 97

BNG Point of Sale

MARCH 9, 2020

A properly equipped point of sale system will send information concerning the transaction details to an inventory management system, and some will even send product information to sales and marketing teams; so businesses know which items are more profitable than others. The cashier scans the products to read their price and description.

Point of Sale 59

Point of Sale POS Loyalty Program Inventory 59

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. WOWed by the Growth.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Future Food

MAY 5, 2020

With customers harder to find and harder to keep, a customer loyalty program will be important for driving repeat business and can provide a genuine point of difference with the right offer(s). This will drive a renewed sense of loyalty from the staff to the operator, creating a more consistent and enviable service culture.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Modern Restaurant Management

DECEMBER 16, 2019

percent at hotels. Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. percent hold more than 500 events. percent of market share. percent of market share.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

FEBRUARY 17, 2020

” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark He is a graduate of Cornell University’s School of Hotel Administration and earned his MBA from the Daniels College of Business at University of Denver. Spark Foundry?. OpenTable is giving U.S.

Sports 153

Sports Point of Sale Entertainment Customer Experience 153

Notch

JANUARY 23, 2019

Hotels, for example, can yield net margins of around 10%. Stay mindful of your equipment. If you need to purchase additional equipment buy used instead. Develop a guest loyalty program Small rewards for repeat visits can turn occasional guests, into loyal guests. What’s a Good Profit Margin for Your Restaurant?

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Modern Restaurant Management

JULY 20, 2021

"This report provides valuable insight into all the ways restaurant brands can improve the online to offline customer experience and drive brand loyalty." The brands at the top of this list have been working relentlessly to keep up with changing customer expectations" said Cynthia Sener, CRO of Chatmeter. "This

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Notch

JANUARY 23, 2019

Hotels, for example, can yield net margins of around 10%. Stay mindful of your equipment. If you need to purchase additional equipment buy used instead. Develop a guest loyalty program Small rewards for repeat visits can turn occasional guests, into loyal guests. What’s a Good Profit Margin for Your Restaurant?

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. – Christine Barone, President, Dutch Bros. – Joe Hand Jr.,

2023 117

2023 Front of House Customer Experience Customer Service 117

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

APRIL 2, 2020

” The platform includes tools like email marketing, coupons, and a loyalty program that are built-in and ready to go. CHART, a non-profit association, is accepting donations to offset the cost of this program. The hashtag for this program is #BetterTogetherCHART.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

NOVEMBER 17, 2020

Nearly half of Americans (48 percent) would dine at a restaurant more often if it offered a brand loyalty program (versus 14 percent no and 32 percent maybe). The most important factor for Americans to join a brand loyalty program? According to STR, nationwide hotel occupancy was 44.4 percent, down from 71.8

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

DECEMBER 4, 2020

Plus, they have already been equipped with advanced self-ordering technologies before COVID hit, which will serve them well to satisfy customers’ needs post the pandemic,” Lu added. restaurant customers now use loyalty and rewards programs, and 44.2 A broader look at the survey and its results are available here.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

SEPTEMBER 1, 2020

As restaurants continue to tackle challenges sparked by the Coronavirus pandemic, operators must not only ensure their venue(s) are following health and safety guidelines to keep guests comfortable, but also deliver exceptional experiences that result in long-term guest loyalty. Leveraging Data to Build Loyalty.

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

AUGUST 25, 2021

We are now even more equipped to take on challenges,” Elliott said. Daddy's Chicken Shack plans for a national expansion offering a turn-key program including aHarrison restaurant design, technology-forward applications, comprehensive training program, expansive territories, and marketing tools to build a growing customer base.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

MAY 27, 2020

Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks. In the future, PathSpot will also detect on food, equipment, surfaces, and more. The email receipt option allows restaurant operators to maintain contact with their guests and to nurture patron loyalty.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

FEBRUARY 14, 2020

The Foundation has already refurbished a number of basketball courts in Baton Rouge, and has plans to make a dramatic impact on the lives of young athletes as the brand continues to grow by providing equipment and rebuilding fields and parks. ” For every burger sold, $0.50 will be donated to the Foundation. . Donal Neilan.

Back of House 131

Back of House Hotels Leadership Design 131

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support. .”

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Modern Restaurant Management

JUNE 10, 2021

Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. Making ‘order direct’ marketing investments and putting product program elements in place as savvy restaurants are already doing is a must to win the battle.

Airlines 197

Airlines Point of Sale Consumer Goods Hotels 197

Modern Restaurant Management

FEBRUARY 25, 2020

and his wife Emilie bought a former hotel in 1928. Today the restaurant — part of a complex, run by third and fourth generation family members, that includes a hotel, waterpark, and golf course — can accommodate 1,500 guests and brings in close to a million people each year. William Zehnder, Sr. Glance Technologies Inc.

Mobile Ordering 139

Mobile Ordering Front of House Customer Experience Back of House 139

Modern Restaurant Management

APRIL 20, 2021

According to the data, 72 percent of events are expected to be held in-person and of the venues chosen, unique venues, hotels and private restaurant space were among the top selected for hosting. Catering is still a promising source of revenue for restaurants, hotels and venues to continue to capitalize on. Paytronix Systems, Inc.,

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JUNE 19, 2020

xtraCHEF customers who sign up for xtraCASH can digitize their invoices and automatically match line-item purchase details to eligible cost savings programs. In this role, Walker managed integrations with large brands and media entities including American Express, The New York Times, CNN, MTV, Starwood Hotels & Resorts and Starbucks.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

OCTOBER 8, 2020

“Certification to NSF/ANSI food equipment standards mean Flippy ROAR meets rigorous requirements for material safety, hygienic design and performance,” said Sara Risley, associate managing director of food equipment at NSF International. Self-adjusting mechanical clamp with grasping claw easily moves objects. Foodie KiDS.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Modern Restaurant Management

MAY 1, 2020

SMG has closely followed the rise of off-premise dining and the impact of COVID-19 on consumer behavior to help restaurants navigate customer experience challenges, protect brand reputation and drive customer loyalty. Deadlines for event setups, equipment needs, meal counts, etc. Cleaning and safety protocols, 53.7 Kiosk Safety.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. I could not be happier with their experience and energy – it is outstanding!”

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

APRIL 1, 2021

The report also found that almost half of the independent sit-down restaurant customers surveyed would spend more if the restaurants from which they are ordering offered loyalty programs. at a retailer, restaurant, gas station, hotel, taxi) – 22 percent. Snacking Trends. percent) and digital wallet account hacks (4.4

2021 122

2021 2025 Mobile Ordering Online Ordering 122

Modern Restaurant Management

MAY 15, 2020

Regarding what consumers would like to see inside venues upon reopening, the top options were additional hygiene programs taking place in outlets (51 percent), having fewer tables or patrons within venues to accommodate social distancing (48 percent) and bar/restaurant staff wearing protective gear such as masks or gloves (45 percent).

2020 128

2020 Guest Recovery Online Ordering Point of Sale 128

Modern Restaurant Management

DECEMBER 28, 2020

And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. With this in-house request comes the need for Open Tabs, QR codes to scan for menu access and delivery options, for say a hotel or resort.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199