Modern Restaurant Management

DECEMBER 16, 2019

Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

JULY 20, 2021

Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels. It’s not just young people driving sales in US. " Remarkable Resiliency. The key to the industry's recovery will be the strength of each daypart. foodservice industry.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Future Food

MAY 5, 2020

From a business interruption standpoint, there are many elements to consider as each individual F&B business seeks to fire back up from ground zero or from their current pivot point as national and state restrictions are eased in stages over an unknown period of time with as yet an unknown set of operating restrictions.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Modern Restaurant Management

FEBRUARY 17, 2020

“National and multi-location brands are looking for sophisticated products to help them drive ad performance, demonstrate ROI on their campaigns, and better tell their story in an increasingly noisy digital landscape,” said Tom Foran, Yelp’s senior vice president of national sales. Toast Secures $400M Funding.

Sports 153

Sports Point of Sale Entertainment Customer Experience 153

Notch

JANUARY 23, 2019

Fortunately, driving more restaurant sales isn't particularly difficult. The key is to reduce your costs and increase your sales. Hotels, for example, can yield net margins of around 10%. As an owner-operator, your restaurant likely sits at the center of your life. So, why do it? Why run a restaurant at all?

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Notch

JANUARY 23, 2019

Fortunately, driving more restaurant sales isn't particularly difficult. The key is to reduce your costs and increase your sales. Hotels, for example, can yield net margins of around 10%. As an owner-operator, your restaurant likely sits at the center of your life. So, why do it? Why run a restaurant at all?

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

DECEMBER 4, 2020

This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. Pandemic and Restaurant Demand. The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. percent demand decline.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. military base, or any U.S.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023.

2023 117

2023 Front of House Customer Experience Customer Service 117

Modern Restaurant Management

AUGUST 25, 2021

Additionally, its significant drive-thru business, which represents 65% of systemwide sales, has helped insulate the brand from recent market shifts. Taco John’s International Inc. inked its biggest area development agreement to date with the largest Wendy’s franchisee, Meritage Hospitality Group, Inc.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Brands Inc.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Visa SMB Help.

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Takeout For Good.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

JUNE 10, 2021

The choices restaurants make today on how to invest in marketing and leverage various food sales channels will have profound impacts for years to come. Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods.

Airlines 197

Airlines Point of Sale Consumer Goods Hotels 197

Modern Restaurant Management

FEBRUARY 14, 2020

The Foundation has already refurbished a number of basketball courts in Baton Rouge, and has plans to make a dramatic impact on the lives of young athletes as the brand continues to grow by providing equipment and rebuilding fields and parks. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Back of House 131

Back of House Hotels Leadership Design 131

Modern Restaurant Management

APRIL 20, 2021

According to the data, 72 percent of events are expected to be held in-person and of the venues chosen, unique venues, hotels and private restaurant space were among the top selected for hosting. Catering is still a promising source of revenue for restaurants, hotels and venues to continue to capitalize on. Event Planning Is Back.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR for Sale. “Certification to NSF/ANSI food equipment standards mean Flippy ROAR meets rigorous requirements for material safety, hygienic design and performance,” said Sara Risley, associate managing director of food equipment at NSF International. ” touchscreen monitor mounted on the ROAR system.?.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. ” Ike's Loves Bangin' Buns.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

FEBRUARY 25, 2020

This edition of MRM News Bites features NLRB, Condado Tacos, JBF, General Mills Convenience & Foodservice, Yelp, WorkJam and Forge, HungryPanda, QikServe and FreedomPay, Tablelist, xtraCHEF, Perk Labs and blixr. NLRB Issues Joint-Employer Ruling. As a result, the final rule provides clear guidance in this significant area of the law.

Mobile Ordering 139

Mobile Ordering Front of House Customer Experience Back of House 139

Modern Restaurant Management

MAY 15, 2020

Restaurant recovery is slow but building, As of April 8, 27 percent of restaurants showed an upward sales trend over the previous week, according to Upserve’s data. While they did see a drop in sales, they did not ever experience a 100 percent revenue loss. Dine-in sales still represent a small percentage of the total.

2020 128

2020 Guest Recovery Online Ordering Point of Sale 128

Modern Restaurant Management

MAY 1, 2020

The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here. generation.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

DECEMBER 13, 2019

This edition of MRM News Bites features NLRB, IHOP, Fourth, Ordermark, Chica’s Tacos, Thanx, Chowly and EZCater, Corner Bakery, Fountainhead Taproom and PourMyBeer and Epson America. NLRB Approves McDonald's Settlements. The Board concluded that the settlements will provide a full remedy for all alleged substantive violations.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. restaurants are operating at less than 100 percent capacity in their dining rooms.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

MAY 5, 2020

In this edition of MRM News Bites, we have tech investments, new products, charitable endeavors and more. Yelp Reimagines Business Owner Platform. COVID-19 Business Highlights Badges : As an extension of the Business Highlights product, Yelp introduced new badges that help businesses showcase their availability and offerings during COVID-19.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122

Modern Restaurant Management

JANUARY 31, 2020

points relative to 2016, widened from a gap of 1.3 points in 2018. points year-over-year, driven down by a weak holiday shopping period. The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Yelponomics. calculated? According to researchers?,

2020 192

2020 Loyalty Program Point of Sale 2019 192

Modern Restaurant Management

OCTOBER 15, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dismal restaurant sales traffic, best foodie cities , top breakfast foods in America, food fraud and why Brits love chicken shops. For the first time in two years, growth was negative during the third quarter of 2019 with same-store sales growth of -0.4

2019 84

2019 Point of Sale Small Business Consumer Goods 84