Modern Restaurant Management

SEPTEMBER 30, 2020

Overwhelming top response was fear of catching/spreading COVID-19, followed by a corresponding reduction in travel. Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Lori Bolin, President of BrewLogix.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

JANUARY 3, 2024

. – Matt Eisenacher, Chief Brand Officer at First Watch With international conflicts waging overseas, I believe the travel industry will continue to be affected in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 332

2024 Loyalty Program Customer Experience Food Safety 332

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Technology that helps kitchens manage and time orders from multiple channels will be key to keeping pace and ensuring diners stay happy and loyal.” Employees want schedule flexibility.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MARCH 16, 2020

retail container ports than previously believed as factory shutdowns and travel restrictions in China continue to affect production, according to the Global Port Tracker report released today by the National Retail Federation and Hackett Associates. percent from unusually high numbers a year ago related to U.S. Impact on Imports.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Black Box Intelligence

MARCH 10, 2020

Despite many companies beginning to bring back employees from furlough, of those people employed by chain restaurants back in January, only 45% of them remain actively employed today on average. Many of the employees that were separated through furloughs or lay offs are not expected to return to their former employer.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

DECEMBER 16, 2019

But for other segments, namely fine dining and family dining, this holiday actually means an increase in sales as many families travel, get together and celebrate by dining out. Finding and retaining employees remain among the biggest obstacles operators struggle with. That means restaurant demand is likely to be largely flat.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

The Restaurant Times

FEBRUARY 18, 2022

Enforcing best safety, hygiene, and sanitation practices in the kitchen. Coordinating with kitchen staff and assisting them . Maintain kitchen logs for food safety program compliance. Knowledge about food safety measures: This is a must. Training staff to prepare and cook all the menu items.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. For many, this uncertainty will linger until a vaccine is available. .” 350,000-1 million. $1-2 1-2 million. $2-5 2-5 million. $5-10

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

SEPTEMBER 17, 2020

According to a new survey released by the National Restaurant Association, nearly one in six restaurants (representing nearly 100,000 restaurants) is closed either permanently or long-term; nearly three million employees are still out of work; and the industry is on track to lose $240 billion in sales by the end of the year. Comfort Food.

2020 474

2020 Food Safety Food Supply Kitchen Safety 474

Modern Restaurant Management

JUNE 6, 2023

The worst part is, this type of illness is largely preventable Restaurant owners and operators need to take active steps to prevent foodborne illness from coming out of their kitchens. To do so, they will need to create a complete food safety program to protect the restaurant itself from reputational harm and financial crisis.

Food Safety 444

Food Safety Management Management Kitchen Safety 444

EATER

MARCH 12, 2025

Masked chefs make pizza in a restaurant kitchen in 2022. Two weeks later, Stieber was spending the $2,000 Little Bear had earned in profit on takeout boxes and disposable cutlery, trying to figure out if menu items like beet egg drop soup or catfish okonomiyaki would travel well.

2025 211

2025 Back of House Front of House Kitchen Safety 211

Modern Restaurant Management

DECEMBER 28, 2020

A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. Jonathan Morse CEO & Co-founder of Tripleseat.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

AUGUST 28, 2020

. “Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Leading a Fair Kitchen. New & Notable spotlights the latest news restaurateurs need to know.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

EATER

MARCH 15, 2021

During dinner service, Miguel Torres was relaxed, joking with the other line cooks, calmly firing off order after order in the tiny New York kitchen at the Rockwell Place. I was able to rely on him right away to run things when I wasn’t in the kitchen, to make sure that things were consistent and came out properly,” Sorenson says.

Education 274

Education Kitchen Safety Customer Service Certification 274

Modern Restaurant Management

JULY 16, 2021

UNO Pizzeria & Grill will provide its General Managers at the restaurant level with two round-trip airline tickets to travel anywhere in the continental United States. UNO’s gift of travel and leisure will serve as a way to recognize all of its General Managers’ hard work throughout the past 16+ months.

Franchising 411

Franchising Franchise 2021 Employee Relations 411

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Chick-fil-A.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

Black Box Intelligence

NOVEMBER 1, 2021

Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Check out the full “The Post Pandemic Restaurant Employee” whitepaper here. . Full-Service Restaurants, Travel and Recreation Among Most Improved Industries .

Fast Casual 98

Fast Casual Guest Recovery Fine Dining Point of Sale 98

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. We are excited to support their mission to help independent restaurants optimize online ordering and generate incremental revenue from under-utilized kitchens.”

Online Ordering 359

Online Ordering Customer Service Food Order Seasonal Menu 359

EATER

OCTOBER 19, 2020

Outdoor setups have also given restaurants a way to bring back some of their staff and to welcome customers eager for a break from their own kitchens. Restaurants’ often-tiny kitchens place cooks shoulder to shoulder, and those in the space can share the same air for hours. Do they work?

Kitchen Safety 364

Kitchen Safety Food Safety Employee Relations Fine Dining 364

Touch Bistro

MAY 31, 2021

By limiting the number of menu items, your kitchen staff won’t get overwhelmed preparing multiple recipes at once, allowing them to execute each order quickly and efficiently. Remove items from your menu that don’t travel well and items that aren’t that popular – these eat into your bottom line. Prioritize Safety.

Online Ordering 52

Online Ordering Ordering Mobile Ordering Social Media 52

EATER

JUNE 18, 2020

But in her 20 years of experience in the industry, she trusts the sanitation and safety situation completely. “I The buffet seems like the first thing that ships should toss overboard, but so far few of the major cruise lines have released details of their new safety protocols for returning to service.

Food Safety 345

Food Safety Kitchen Safety Travel Dine-in 345

Modern Restaurant Management

NOVEMBER 2, 2020

According to Deloitte’s new report, “ The Restaurant of the Future Arrives Ahead of Schedule – Time to Get on Board ,” as consumers place a premium on convenience and favor digital connections, a new focus on safety has amplified those demands and accelerated restaurant roadmaps for innovation.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

Modern Restaurant Management

JUNE 8, 2020

. … “Our focus will now shift toward achieving similar bipartisan results in the Senate because enacting these PPP changes will help restaurants get the relief they need to get employees back to work and the industry on the path to recovery.” US Foods Holding Corp.

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386

EATER

FEBRUARY 13, 2024

Some, like Ratatouille and Chef , are obvious picks — they are largely set in restaurants or kitchens, there are chefs involved, etc. The one thing that all of these films have in common is that they depict food, dining, cooking, or eating in relatable, often visceral ways. But what exactly constitutes a great food movie?

Food 358

Food Food Truck Consumer Goods Food Order 358

EATER

AUGUST 21, 2020

Most notably in the food media world, Bon Appétit editor Adam Rapoport resigned in the wake of social media protests by employees of color over unfair treatment , sparked when Teclemariam tweeted a photo of Rapoport in brownface. In late 2011, Rachel Khong was hired as the magazine’s managing editor and first employee.

White Paper 363

White Paper Social Media Magazine Back of House 363

Modern Restaurant Management

JULY 1, 2021

The Good Food Confidence Index found that almost 90 percent of restaurant brands expect an increase in revenues, 97 percent expect to hire employees, and 78 percent expect to increase good food purchases. While some reservations remain with regard to safety measures, people are generally voting with their feet and their wallets.

2021 386

2021 Loyalty Program Mobile Ordering Consumer Goods 386

EATER

AUGUST 18, 2023

José Andrés | Photo: World Central Kitchen / Facebook World Central Kitchen is on the ground in Maui — serving meals as they did in Puerto Rico, Haiti, Houston, and more Update: 8/18/2023: This story was originally published November 10, 2017. Andrés approached DC Central Kitchen with his idea for a new nonprofit.

Tip Distribution 246

Tip Distribution Kitchen Safety 2010 Food Supply 246

EATER

MAY 20, 2020

But when it comes to implementing safety protocols, many feel like they’re in the dark : For weeks, the Trump administration delayed a CDC report that would have provided guidelines on how to do just that — because it was “overly prescriptive” — while the FDA has published guidance that mostly defers to the CDC. Tisch Illumination Fund.

Kitchen Safety 300

Kitchen Safety Food Safety Food Supply Healthcare 300

EATER

MAY 14, 2020

But when it comes to implementing safety protocols, many feel like they’re in the dark : The Trump administration squashed a CDC report that would have provided guidelines on how to do just that — because it was “overly prescriptive” — while the FDA has published guidance that mostly defers to the CDC. Tisch Illumination Fund.

Kitchen Safety 246

Kitchen Safety Food Safety Food Supply Healthcare 246

EATER

MARCH 18, 2024

José Andrés | Photo: World Central Kitchen / Facebook World Central Kitchen just became the first group to send a ship carrying aid to Gaza. This comes after World Central Kitchen sent 1,400 aid trucks into Gaza and established 60 community kitchens in the region to serve hot meals. I didn’t think he’d do it.”

Tip Distribution 261

Tip Distribution Kitchen Safety Food Truck 2010 261