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Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales.
Loyalty is more than a frequent guest punch card or a points-based rewards program in the restaurant world. It’s about making meaningful connections with guests to keep them coming back time and time again. Think of the couple celebrating their anniversary at the same table each year or the solo diner who frequents the neighborhood café for their morning ritual.
March 9, 2024 How to Successfully Retain Restaurant Customers in 2024 It’s easy to fall into the trap of focusing solely on how to attract new customers, and not have a plan for how to retain restaurant customers. Returning customers offer the most value to your restaurant. A strong contingent of loyal patrons can do […] The post How to Successfully Retain Restaurant Customers in 2024 appeared first on Chefs Resources.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Most of us have been there at some point. You know the feeling and you shake your head thinking back to those moments. You thought you were good, a solid line cook or prep cook, a couple years of experience under your belt working in a busy restaurant. You were on fire and felt confident that you would be a star in any operation. So, you applied for a job at one of the best restaurants in town, a place admired by all.
According to the National Restaurant Association, competition in the restaurant sector is strong. In fact, 45 percent of restaurant operators expect competition to be more intense than last year. Why? A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024.
The restaurant industry is a highly competitive and challenging business. With rising costs, changing consumer preferences, and increasing competition, it’s vital for restaurants to focus on profit maximization in order to stay competitive and grow.
The restaurant industry is a highly competitive and challenging business. With rising costs, changing consumer preferences, and increasing competition, it’s vital for restaurants to focus on profit maximization in order to stay competitive and grow.
Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll.
By Nick Dimatteo, Fortyfivegames Growing up in the ‘80s, many Saturday mornings included me watching The Jetsons over a bowl of neon-colored, sugar infused cereal (prize inside the box!). The Jetsons were a space-age nuclear family with some pretty amazing inventions and technological wonders at their disposal. I could only imagine a world where you could actually see the people you were on the phone with and have conversations with the family robot.
Thankfully, the restaurant industry has bounced back from those difficult times, but one thing is still true–supply chain challenges continue to be obstacles that cannot be overlooked. Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational. As a result, take time to carefully vet and build relationships with your key partners.
More than half of respondents (54 percent) expressed optimism about the positive impact of AI in the restaurant industry, according to a survey from Slang.ai. Despite this optimism, less than one-third of operators currently utilize AI indicating untapped potential for technological integration within the industry. A promising 71.6 percent of restaurant operators plan to adopt AI soon, with nearly 94 percent acknowledging its necessity to remain competitive.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
The constraints of today’s labor environment can put a freeze on innovation, as the need for consistency and speed of service can outweigh creativity and differentiation. To unlock that puzzle, today’s high-volume chefs are increasingly turning to products that deliver on consistency and easy execution. The challenge is front and center at Orlando, Fla.
David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea
We're thrilled to share with you a must-listen (or watch) resource for anyone in the hospitality industry looking to elevate their inventory management game.
The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Five units were in California but the fast-food wage there was not to blame, the fast casual said. The closed restaurants in 10 states and the District of Columbia were "underperformers.
David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea
The restaurant hustle never sleeps, and neither do the challenges that come with it. As a restaurant manager, you’ve likely experienced your fair share of inaccurate inventory , inefficient processes, product waste, and potentially even lower-than-expected profit margins.
The comeback of the food court and the impact of small treats were among the trends uncovered in Yelp’s first-ever Fastest Growing Brands report , which ranks brands that are growing the fastest on and off of Yelp. The top five food businesses that saw increases in consumer interest are: CAVA: +54 percent Scooter’s Coffee: +51 percent LongHorn Steakhouse: +38 percent The Habit Burger Grill: +29 percent Wawa: +88 percent The list highlights Challenger brands, which are not market leaders but a
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Working Lunch: The podcast from Align Public Strategies features a discussion of a portable benefits pilot program as well as the media uproar over California’s $20 fast food wage.
Photo illustration by Andrea D’Aquino ; see below for full image credits Look to the restaurant world and local thrift shops to inspire your next plate purchase There’s nothing like a nicely outfitted kitchen to make a new apartment feel like home. Having nice dinnerware may seem like a secondary concern, especially when you’re busy hiring movers and figuring out how to pay the new electric company.
Enter the 2024 Santé Wine & Spirits International Awards to increase your exposure. The post Restaurants can Affect Wine and Spirit Sales appeared first on Santé Magazine.
Love it or hate it, social media dictates what’s hot and what’s not. According to Social Media Today , 30 percent of millennial diners avoid restaurants with a limited Instagram presence. Across generations, a UK poll indicates that 41 percent of would-be diners turn to social media as the best way to judge if a restaurant is worth visiting.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
Jeff Galletly, who previously was a VP with Tim Hortons USA, takes on the rapidly growing digital brand as it wraps a fundraising round with "Shark Tank"-affiliated investors and prepares to go public in Canada.
By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. According to research by Sopro, over 75% percent of consumers prefer to communicate with brands through email. Many restaurants invest in marketing when they notice low bookings or in the run-up to a low season.
In our 2023 Restaurant Operations Report , respondents shared that stores are insufficiently staffed—either understaffed or overstaffed—for 38% of shifts in any given week. With the added challenges of complicated labor laws and minimum wage hikes, it’s no wonder that more than half indicated they plan to invest in labor scheduling technology in the coming year.
6 Tips to Make it Well-Worth Your Time- Conference season is upon us in the restaurant industry. We know that conferences can inspire a mixture of emotions — excitement, anxiety, curiosity. The more prepared you can be as a small-to-midsize restaurateur, the more you’ll gain from any business conference you attend. Here are a few tips for ensuring your time at restaurant conferences go smoothly and that you’ll get the most out of the conference. 1.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
In the rapidly evolving landscape of the restaurant industry, technology has taken center stage as both a catalyst for growth and an essential tool for managing complexity. In a recent episode of the Restaurant Technology Guys podcast, host Jeremy Julian sat down with Vishal Agarwal, founder and CEO of It’s a Checkmate, to discuss the revolution in digital ordering and how restaurants are adapting to meet their customers wherever they are—be it online, through an app, or beyond.
Springtime brings a veritable buffet of delights: longer days, warmer weather, leaves on the trees, and a whole day to treat Mom like royalty. Moms aren't the only winners, however. Independent restaurants have the opportunity to join in celebrating mothers and brunch items by creating a special mother's day brunch menu, dinner service, or promotions that cater to families.
Creating efficiencies at your restaurant using Mobile POS solutions Understanding how to keep your restaurant patio operations profitable requires a strategic look at your on-the-floor dynamics. Part of this strategy involves understanding the role your servers should be playing to accommodate more diners and ensure service functions efficiently without downplaying the guest experience.
In our 2023 Restaurant Operations Report , respondents shared that stores are insufficiently staffed—either understaffed or overstaffed—for 38% of shifts in any given week. With the added challenges of complicated labor laws and minimum wage hikes, it’s no wonder that more than half indicated they plan to invest in labor scheduling technology in the coming year.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
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