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Ironically, there is always room to be great and there is plenty of room to be mediocre. With more than one million restaurants in the US we can flip a coin and hope for the great, will likely step through the doors of good, and far too often settle into the mediocre. The choice to be great or not so great is in the hands of the restaurateur and the folks who make a living with food.
Working in a restaurant is something more than 11 million people in the United States do. It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Like any job, a restaurant job teaches skills and processes you can put on your resume in addition to soft skills that make you both a better worker and a more well-rounded person.
You became a manager to build an effective team and connect with your guests. You envisioned leading your staff as they created amazing experiences for everyone that steps foot into your restaurant. But you didn't sign up for all the time-consuming back-office work. Behind the scenes, managers spend countless hours dealing with tip distributions, creating weekly schedules in spreadsheets, and doing the dreaded payroll twice a month.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
How to staff a restaurant when shorthanded? This episode identifies not only hiring, but the necessary positive culture you want to nurture, and the ways to pay staff. It's necessary to have different practices for managers than for team members. Applicants can be interviewed in zoom screenings and at Open Call. This may be an efficient method of hiring, and interrupts the flow of business less.
Effective retail management requires a vast array of skills. In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. But those general categories do little to tell you how exactly to get those jobs done. That’s where we can help. We’ve created a guide to retail management including the specific skills you need to be successful as both a manager and a leader.
Effective retail management requires a vast array of skills. In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. But those general categories do little to tell you how exactly to get those jobs done. That’s where we can help. We’ve created a guide to retail management including the specific skills you need to be successful as both a manager and a leader.
The World Coffee Championships (WCC) are arguably the most prominent and prestigious competitions in the global coffee industry. WCC events give coffee professionals from around the world a chance to showcase their expert knowledge and skills to an international audience. While the coffee used in each routine is certainly essential to a competitor’s success, there has also been a growing emphasis on telling the story behind the coffee in recent years.
Labor markets are still recovering from recent events. Businesses, such as restaurants, are struggling to retain their younger employees. Some are even struggling to get the younger generation, such as Gen-Z, to apply. In recent studies, Gen-Z is an entirely different generation from most employers (Millennials). Gen-Z often requires different approaches.
You want a user friendly online menu so anyone can use it. Have you ever placed an order yourself on your restaurant’s website? Have you ever heard complaints about your online menu ? Most importantly, we pose the question, “How user friendly is your online menu?”. As more and more websites look toward website accessibility, one place that often gets overlooked is the online ordering system.
We were ill-prepared for the COVID pandemic that devastated the food industry with supply chain disruptions, product and labor shortages, and soaring inflation. We simply didn’t see it coming, and we weren’t ready for the ongoing ramifications of this crisis. The biggest learning from COVID is that food businesses must be prepared for any crisis – and ensure their suppliers all along the supply chain are also prepared and resilient.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself.
The sun creeps over the horizon, morning fog begins to burn off and the late summer dew is visible on grass and trees. It’s too early for normal traffic on the roads and the sidewalks are clear of people aside from an occasional dedicated runner. Yet, within this calm there are lights on in kitchens across the country and the smell of sourdough breads, breakfast pastries, and bacon waft through the air, even making those dedicated runners slow down and take it in.
Part neo-fusion, part middle finger, a new, brash food style is changing the face of restaurants Alex Watanabe does not mind that his new Mexican Japanese restaurant, set to open in December in the old Forlini’s space in downtown Manhattan, is being called “fusion” cuisine. “It’s just a practical description,” he says. The restaurant is meant to be a representation of his friendship with co-owner Marcelo Baez, and the long-standing relationship between Mexico and Japan, and the menu will be “our
Over the past year or so, coffee prices have been steadily increasing. The first sign that prices would increase was a sudden frost which hit some of Brazil’s major coffee-producing regions in late July 2021. Since then, prices have consistently remained above the US $2 mark. However, despite the higher prices, some smallholder farmers are not receiving more money for their coffee, leaving them vulnerable.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Managing a bar can be a lot of work. The good news is, you can keep your bar well stocked, organized and profitable by implementing the right inventory management processes.
According to the U.S. Bureau of Labor and Statistics, the voluntary quit rate is 25 percent higher than pre-pandemic levels. With today’s labor shortage and record-high resignations, restaurants cannot afford to lose workers, and technology should not be a bottleneck for workers to perform their job. To maintain a healthy business and working environment, restaurant technology must enable ease and efficiency among employees and service staff as much as guests.
Welcome to our Employee Resources Hub! Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. These resources are designed to help you excel. Whether you need to brush up on your restaurant slang or you need to swap a shift, we've got you covered. Can't find what you're looking for?
Separating the good from the great becomes more difficult when your competition is seeking to do the same. In a field where mediocrity reins strong it is quite easy to stand out as better – but is this where you want to be? Average or better than average, good enough, acceptable, not bad, and fine are not terms that inspire loyalty, enthusiasm, or lines waiting to get in.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
A person making “NyQuil chicken” | Screenshot via Know Your TikTok/YouTube. NyQuil chicken proves one of our worst collective online tendencies Last week, the Food and Drug Administration issued a warning : Don’t cook your chicken in NyQuil. This needed to be said, according to the FDA, because of a “recent social media video challenge,” presumably linked to TikTok.
Among many other food and beverage outlets, coffee shops are a common sight in airports around the world. They provide travellers with a space to relax and enjoy a beverage before taking a flight. In general, most coffee shops in airports are operated by larger chains, such as Starbucks, Costa Coffee, and Dunkin’. However, over the past decade or so, more and more specialty coffee roasters and brands have opened locations in airports to serve high-quality coffee to international travellers.
As an owner or manager in the hospitality industry, you know that restaurants have narrow profit margins. This means it’s especially important for restaurants to find ways to cut costs to increase profitability.
Restaurants are filling up again, but hiring and retaining employees in the midst of a national workforce shake-up remains an uphill battle. There are several talent acquisition strategies you can apply to make your hiring process quicker and more efficient without compromising your brand, workplace culture, or the safety of your employees and customer base.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. But we're at an inflection point in the restaurant industry. It's not enough to just pay more than the restaurant next door. The restaurants that prioritize employee retention above all will come out on top.
By Jill Goodwin, Contributor Staff shortages can have a massive impact on the way a restaurant, bar, or any business in the hospitality industry runs. In the wake of the COVID-19 pandemic, this industry has been hard hit with a lack of potential employees and several other major changes. There are several reasons behind this, and most are related to how the industry essentially got shut down for large portions of 2020 and 2021.
Shutterstock. Building a successful co-op should also be “rooted in justice, equity, and a holistic view of the world” This story was originally published on Civil Eats. On a corner lot in the North End of Detroit, the the framing is underway for a Black-led, community-owned grocery cooperative, the first of its type in the city in recent times. Set to open in August 2023, the Detroit People’s Food Co-op will provide the neighborhood’s residents — who are predominantly low- and middle-income Afr
In today’s competitive specialty coffee market, it’s important for coffee shops to stand out. One of the many ways they can do this is by roasting coffee in-store – creating a unique customer experience that also maximises coffee freshness. Coffee shops can also develop their own signature blends, which help to differentiate them from their competitors.
Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.
If you want your restaurant to be a success in this highly-competitive market, you will need to focus on processes that improve your profit margins and grow your bottom line. This means creating a menu that is profitable, reducing food and bar waste, as well as properly managing your orders and controlling the amount of inventory you hold at any one time.
The restaurant industry has been hit hard by the pandemic, but many businesses are beginning to bounce back. To recover, brands have evolved and made effective changes to meet the continuous challenges, making an impact at the corporate level while providing operators with the necessary tools to be successful. At Bojangles, it became apparent that old tactics were no longer enough, and we needed to change our approach.
The cost of rent is rising. It remains difficult to fully staff a restaurant ; making food trucks can be the most logical concept to open in the current economy. Large cities like Portland, Los Angeles, and Austin are best known for their food trucks, but cities of all sizes are seeing more of these concepts pop up. A food truck is the right choice if you are a passionate culinarian but don't want to commit to an entire brick-and-mortar establishment.
By Margo Ovsiienko, Contributor Imagine you have visited a new city and want to go for dinner. Doing research on Google and checking online reviews of local restaurants is one of the quickest ways to pick a decent place. The better the reviews are, the better chance a restaurant business stands to attract a customer. But here is the thing — even the top-rated restaurants with Michelin stars can occasionally get a couple of bad reviews.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
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